First-tier Tribunal Rules Service Charges and Administration Fees Reasonable and Payable
📌 In brief
The First-tier Tribunal decided that the service charges and administration fees were fair and should be paid according to the lease agreement. The landlord requested these charges from the tenant, but the tenant did not attend the hearing.
⚖️ Legal holding
Service charges and administration charges are reasonable and payable if they are supported by the lease agreement and are not challenged.
📖 Technical summary
The Tribunal ruled that the service charges and administration charges were reasonable and payable.
📜 Headnote Official document
The Tribunal determined that the estimated service charges for the year 2024 to 2025 in the sum of £1,655.93 and the administration charges in the sum of £850 were reasonable and payable under the lease agreement.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AU/LSC/2024/0705 Property : 5c [ADDRESS], [POSTCODE] Applicant : [redacted] : Mr [COUNSEL], Solicitor Respondent : [redacted] : Not represented Type of [NAME] : For the determination of the liability to pay service charges under section 27A of the Landlord and Tenant Act 1985 Tribunal members : Judge N Hawkes Ms J Rodericks MRICS Date and venue of hearing and reconvene : 29 May 2025 at 10 [ADDRESS] [POSTCODE] Date of decision : 9 June 2025
DECISION
2
Decision of the Tribunal The Tribunal determines that: (1) The estimated service charges for the year 2024 to 2025 in the sum of £1,655.93 are reasonable and payable.
(2) The administration charges in the sum of £850 which form the subject matter of this [NAME] are reasonable and payable. The [NAME]
1. The Applicant seeks: (i) A determination under section 27A of the Landlord and Tenant Act 1985 as to whether estimated service charges for the year 2024 to 2025 in the sum of £1,655.93 are reasonable and payable. (ii) A determination under Schedule 11 to the Commonhold and Leasehold Reform Act 2002 as to whether administration charges in the sum of £850 are reasonable and payable.
2. The Applicant is the landlord of 5c [ADDRESS], [POSTCODE] (“[NAME]”). The Respondent holds a long lease of [NAME]. The Tribunal has been informed that [ADDRESS] comprises a building containing three self-contained flats, with internal and external common parts.
3. Directions were issued by the Tribunal on 29 November 2024 leading up to a final hearing. By order dated 7 May 2025, the Respondent was barred from further participating in these proceedings due to non- compliance with the Tribunal’s Directions.
4. No inspection was requested, and the Tribunal did not consider that one was necessary. The hearing 5. The final hearing took place on 29 May 2025 at 10 [ADDRESS], [POSTCODE]. 6. [NAME], in-house Solicitor at [NAME] (the Applicant’s Managing Agents) represented the Applicant at the final hearing. Mr [APPELLANT], the sole Director of the Applicant
3 company, attended and gave oral evidence. The Respondent did not attend the final hearing. The Tribunal’s determinations 7. Mr [NAME] confirmed that the facts contained in his witness statement dated 25 May 2025 are true to the best of his knowledge and belief and Mr [NAME] took the Tribunal through each of the estimated service charge items in turn.
8. There are no challenges to reasonableness or payability and no alternative quotations before the Tribunal. Having heard Mr [NAME]’s evidence, the Tribunal is satisfied on the balance of probabilities that the estimated service charges for the year 2024 to 2025 in the sum of £1,655.93, which form the subject matter of this [NAME], are reasonable and payable.
9. As regards the administration charge in the sum of £850, the Applicant relies upon clause 2m of the Respondent’s lease, which provides as follows:
2. THE LESSEE hereby covenants with the [NAME] as follows: (m) To pay to the [NAME] all expenses (including legal costs and surveyors fees) which may be incurred by the [NAME] in connection with the recovery of arrears of rent or for the purpose of or incidental to the preparation and service of any notice or proceedings under Section 146 or 147 of the Law of Property Act 1925 notwithstanding that forfeiture is avoided otherwise than by relief granted by the Court 10. At paragraphs 18 to 23 of his witness statement dated 25 May 2025, Mr [NAME] states:
18. On or about 16th February 2024, on-account service charge contributions, along with Ground Rent were requested from the Respondent. The requested monies fell due on 22nd March 2024. Although the Ground Rent was paid, the on-account service charges were not received by 22nd March 2024. 19. [NAME] issuing four reminders to the Respondent, payment still was not received.
20. As it was apparent payment was not going to be forthcoming, being aware of the right to forfeit in such circumstances, I contemplated forfeiture of the Respondents Lease. As this was not the first time in this situation, I was also aware that as the Respondent had not admitted that the monies were due, if a notice was to be served pursuant to Section 146 of the Law of Property Act 1925 as the first formal step to forfeiting the Respondents Lease, the Tribunal would have to confirm that the monies were
4 due. It was for this reason I instructed [NAME] to submit the Section 27A [NAME] to the First-tier Tribunal and the £850 costs were incurred.
21. It is my opinion that the £850, which was an agreed fixed fee of £750 plus the [NAME] fee the £100 was reasonable As it transpired [NAME] misquoted the [NAME] fee, which was in fact £110 however, it was agreed with [NAME] the overall costs, including the [NAME] would be limited to £850.
22. Following the [NAME] being submitted, the Respondent paid the outstanding monies on 31st July 2024. As the monies were no longer outstanding, forfeiture was no longer being contemplated so, the [NAME] was withdrawn.
23. It is my opinion that £850 is a reasonable fee for the work undertaken by Mr [COUNSEL], the in-house solicitor of [NAME].
11. The Tribunal accepts Mr [NAME] evidence on the balance of probabilities.
12. The Tribunal was informed that Mr [COUNSEL] is a solicitor with over 20 years' experience, who is based in London W1. However, he charged £250 an hour to carry out the relevant work (which is less than the charge out rate for a Grade C solicitor under the Solicitors’ guideline hourly rates). We are satisfied that the charge out rate and the time spent by Mr [NAME] are reasonable and proportionate.
13.
In all the circumstances, the Tribunal finds that the administration charges in the sum of £850 which form the subject matter of this [NAME] are reasonable and payable.
Name: Judge N Hawkes Date: 9 June 2024
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME].
5 If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, [NAME] and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Recovery of Energy Consumption and District Hea…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charges and Administration Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Service Charges Owed by Tenant
- First-tier Tribunal (Property Chamber) Tribunal Reduces Service Charges for Inadequate Maintenance
- First-tier Tribunal (Property Chamber) Tribunal rejects unreasonable service charges and administration charges
- First-tier Tribunal (Property Chamber) Service Charges Not Reasonably Incurred: First-tier Tribunal Ruling
- First-tier Tribunal (Property Chamber) Tenants Win Case Against Improper Service Charge Demands
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Equitable Owner's Claim for Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Dispute Over Major Works Notification
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The estimated service charges for 2024 to 2025 were deemed reasonable and payable because there were no challenges to their reasonableness or alternative quotations.
- The administration charges were reasonable and payable because the lease agreement specifically allowed for the recovery of expenses related to arrears.
- The solicitor's hourly rate and time spent were considered reasonable and proportionate, being less than guideline rates for a solicitor of that grade.
- The administration charge was reasonable for the work undertaken by the solicitor, which included contemplating forfeiture and initiating proceedings.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision determined that the service charges and administration fees were reasonable and payable.
Who was involved?
The landlord requested the charges from the tenant, who did not attend the hearing.
How did the court decide, and why?
The court decided based on the lease agreement and the lack of challenge from the tenant.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 s.27A and the Commonhold and Leasehold Reform Act 2002 Schedule 11 were applied.
What was the argument that mattered most?
The landlord's reliance on the lease agreement to support the charges was the central argument.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure their lease agreement supports the charges and that they attend any hearings.
What evidence or documents mattered?
Witness statements and the lease agreement were important pieces of evidence.
Can a decision like this be appealed?
Yes, a party can appeal this decision to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
It is recommended to seek legal advice from a qualified solicitor for such cases.
