First-tier Tribunal Rules Service Charges Payable and Reasonable
📌 In brief
The First-tier Tribunal ruled that the service charges were payable and reasonable under the Landlord and Tenant Act 1985. This means the tenant must pay the service charges as calculated by the management company.
⚖️ Legal holding
Service charges are payable and reasonable if they are incurred for services, repairs, maintenance, improvements, insurance, or the landlord's costs of management, and are of a reasonable standard.
📖 What the law says
The term 'service charge' refers to an amount paid by a tenant as part of or in addition to rent, which covers services, repairs, maintenance, improvements, insurance, or the landlord's management costs. The 'relevant costs' include the actual or estimated costs incurred by the landlord or a superior landlord related to these services.
Service charges must be reasonable based on the relevant costs. These costs should be reasonably incurred and the services or works provided should meet a reasonable standard. If the costs are not yet incurred when the service charge is due, the charge should be reasonable, and adjustments will be made once the actual costs are known.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal determined that the service charges were payable and reasonable under the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal determined that the service charges were payable and reasonable under the Landlord and Tenant Act 1985, after considering the relevant costs and standards of services provided.
📚 Full judgment Official document
1
Case Reference : MAN/00DA/LSC/2019/0081
Property : 82 [ADDRESS]
[POSTCODE]
Applicant: [redacted]
[COMPANY] : [NAME]
Respondent: [redacted]
: N/A
Type of Application : Landlord and Tenant Act 1985 – s27A
Tribunal Member : Judge J [NAME] and venue of : Determined without a hearing Hearing
Date of Decision : 23 March 2020
_______________________________________________
DECISION ____________________________________
© CROWN COPYRIGHT 2020
FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
2 DECISION
In respect of the service charge year which ended on 31 March 2019, the Respondent is liable to pay service charges to the Applicant in the sum of £2,379.02.
REASONS
Background
1. By order of District Judge Goldberg sitting in the County Court at Leeds on 23 September 2019, the Tribunal is required to make a determination as to whether service charges in respect of 82 [ADDRESS] [POSTCODE] (the Property) are payable and/or reasonable. The period in respect of which a determination is required is the service charge year which commenced on 1 April 2018 and ended on 31 March 2019.
2. The Applicant in these proceedings is [APPELLANT] [COMPANY] and the Respondent is [RESPONDENT]. The Respondent owns a long leasehold interest in the Property which he holds under a lease dated 18 August 2000 which was made between [COMPANY] ([APPELLANT] (1) the Applicant (2) and [NAME] (3) (the Lease). The Applicant is the [APPELLANT] company in respect of the development which includes the Property, and is party to the Lease for that purpose.
3. On 4 December 2019, the Tribunal issued directions for the conduct of the proceedings. Noting that the claim in the County Court concerns administration charges as well as service charges, the directions stated that the Tribunal would make a determination in respect of both. However, in response to those directions, the Applicant submitted that the terms of the referral from the County Court were such as to limit the Tribunal’s jurisdiction to the question of service charges. After inviting the Respondent to make written representations on the matter, I decided it as a preliminary issue: by letter dated 3 March 2020, the parties were informed that I accepted the Applicant’s argument and that the Tribunal’s task would therefore be limited to determining the Respondent’s service charge liability for the service charge year in question.
4. The Tribunal’s original directions had also notified the parties that the substantive application would be determined on the basis of written representations alone, without an oral hearing, unless either party gave notice that they required an oral hearing to be held. No such notice was received. I have therefore determined the matter without a hearing, but taking account of the written representations and supporting documentary evidence provided by the parties.
3 5. I did not inspect the Property, but I understand it to comprise a residential apartment forming part of a larger residential development.
Law
6. Section 27A(1) of the Landlord and Tenant Act 1985 provides:
An application may be made to the appropriate tribunal for a determination whether a service charge is payable and, if it is, as to-
(a) the person by whom it is payable,
(b) the person to whom it is payable,
(c) the amount which is payable,
(d) the date at or by which it is payable, and
(e) the manner in which it is payable.
7. The Tribunal has jurisdiction to make a determination under section 27A of the 1985 Act whether or not any payment has been made.
8. The meaning of the expression “service charge” is set out in section 18(1) of the 1985 Act. It means:
... an amount payable by a tenant of a dwelling as part of or in addition to the rent– (a) which is payable, directly or indirectly, for services, repairs, maintenance, improvements, or insurance or the landlord’s costs of [APPELLANT], and (b) the whole or part of which varies or may vary according to the relevant costs.
9. In making any determination under section 27A, the Tribunal must have regard to section 19 of the 1985 Act, subsection (1) of which provides:
Relevant costs shall be taken into account in determining the amount of a service charge payable for a period- (a) only to the extent that they are reasonably incurred, and (b) where they are incurred on the provision of services or the carrying out of works, only if the services or works are of a reasonable standard; and the amount payable shall be limited accordingly.
10. “Relevant costs” are defined for these purposes by section 18(2) of the 1985 Act as:
the costs or estimated costs incurred or to be incurred by or on behalf of the landlord, or a superior landlord, in connection with the matters for which the service charge is payable.
4 Determination
11. I have inspected a copy of the Lease and I note that it contains an obligation on the part of the [APPELLANT] company to repair and insure the building which includes the Property, and to maintain communal facilities on the wider development. There is a corresponding obligation on the part of the tenant to reimburse the [APPELLANT] company for 0.73% of the costs of doing so. I find that any amounts payable under the relevant provisions of the Lease are service charges for the purposes of the 1985 Act.
12. According to the unaudited accounts for the 2018-19 service charge year, the total amount incurred by the Applicant in the provision of services was £348,872. That would suggest that the Respondent’s service charge contribution for the year should be £2,546.77. However, I note that, in its statement of case, the Applicant asserts that a smaller annual contribution is payable; namely, £2,379.02. The reason for this discrepancy is not immediately apparent to me but, given that it works in the Respondent’s favour, I am content to adopt the figure stated in the Applicant’s statement of case as a starting point. The question, then, is whether the Respondent has raised any valid challenge to the payability of that amount, or to the reasonableness of the service charge expenditure which it reflects.
13. In my judgment, the Respondent has not raised such a challenge. In seeking to defend the Applicant’s claim, the Respondent acknowledges that he has not paid all the service charges demanded of him. However, he says that he has suffered a loss of rental income in recent years, as well as court fees and other expenses resulting from flood damage to the Property. None of these matters detracts from the Respondent’s obligation to pay service charges in accordance with the provisions of his Lease, and none of them justify him withholding payment of sums properly due.
14. The service charge accounts provide a breakdown of the expenditure to which the service charge relates. I note that the Respondent does not dispute the reasonableness of that expenditure and, based on such information as has been provided to me, it is within the range which my knowledge and experience would lead me to conclude is reasonable in the circumstances. I therefore determine that expenditure to be reasonable and service charges to be payable as claimed by the Applicant. I note that some of those charges have been paid. The extent to which any of amount remains unpaid is a matter for determination by the County Court, not by the Tribunal.
Judge J [NAME] 23 March 2020
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Certificate to Tenants' Association
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tenant is entitled to a fair rent reflecting current market conditions and property state.
- A tenants' association can receive a certificate of recognition if it meets specified criteria.
- Tenants are allowed a reduction in service charges if the landlord does not follow lease provisions.
- Local housing authorities can impose financial penalties on individuals whose conduct violates housing regulations.
- Authorities can make Interim Empty Dwelling Management Orders if dwellings have been unoccupied for at least two years without reasonable cause.
❌ Tends to be rejected
- A tenant's application for determining a new rent is struck out if the landlord's notice is invalid.
- A notice to increase rent is invalid if it lacks all required guidance notes.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The service charges were deemed payable and reasonable under the Landlord and Tenant Act 1985.
Who was involved?
The case involved a management company and a tenant.
How did the court decide, and why?
The court decided that the service charges were reasonable because they covered necessary services and were within acceptable standards.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 was applied, specifically sections 18(1) and 19.
What was the argument that mattered most?
The argument that mattered most was that the service charges were reasonable and covered necessary services.
Was the decision for or against the person who brought the case?
The decision was against the tenant who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure their service charges cover necessary services and are within reasonable standards.
What evidence or documents mattered?
The unaudited accounts for the service charge year and the lease agreement were important.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving service charges.
