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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Rules Service Charges Payable for Repair Works and Legal Costs

Case No.

📌 In brief

The First-tier Tribunal ruled that service charges for repair works and legal costs are payable and reasonable under the Landlord and Tenant Act 1985. The Tribunal found the charges reasonable and ordered the respondents to pay the charges.

⚖️ Legal holding

Service charges for reasonable and properly incurred repair works and legal costs are payable under the terms of the leases.

Topics

service chargesrepair workslegal costs

Provisions

📖 What the law says

Landlord and Tenant Act 1985 s.18

A 'service charge' refers to an amount paid by a tenant as part of or in addition to rent, which covers services, repairs, maintenance, improvements, insurance, or the landlord's management costs. It can vary based on the costs incurred by the landlord. Costs include overheads and can be relevant even if incurred outside the period for which the service charge is payable.

Landlord and Tenant Act 1985 s.19

Service charges must be reasonable, considering the costs incurred by the landlord. These costs should be for reasonable services or works of a reasonable standard. If the costs are not yet incurred, the charge must still be reasonable, and adjustments will be made once the actual costs are known.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal ruled on the payability and reasonableness of service charges related to repair works and legal costs.

📜 Headnote Official document

The First-tier Tribunal ruled on the payability and reasonableness of service charges for repair works and legal costs under the Landlord and Tenant Act 1985. The Tribunal found the service charges reasonable and ordered the respondents to pay the charges.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BB/LSC/2023/0344 Property : 140 [ADDRESS] [POSTCODE] Applicant : [redacted] : Mr [COUNSEL] Respondents : [redacted] [COUNSEL] (2) [COMPANY] : Did not appear Type of [NAME] : [NAME] under S.27A Landlord and Tenant Act 1985 Tribunal :

Judge Rosanna Foskett Mrs [NAME] [NAME] MA MRICS Date of hearing : 2 May 2024

DECISION Reissued on 9 May 2024 with clarification set out in red text below

SUMMARY OF DECISION

1. The Tribunal has made findings in relation to the payability and reasonableness of service charges, as set out in this Decision.

2. The overall decision is that: a. The interim service charge for the year 25 December 2023 to 24 December 2024 due on 25 March 2024 and attributable to repair works at [NAME] in the sum of £23,466.21 from each of the Respondents is payable and reasonable (as half of the total sum

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which is payable and reasonable by each Respondent for the works described in this Decision); b. The future service charge demand which is to be issued in September 2024 for the other half of the works described in this Decision will be payable and reasonable assuming it is also in the sum of £23,466.21 for the works (with the total demand for the works being £46,932.52 as referred to on page 207 of the hearing bundle). c. The Applicant is entitled to recover the legal costs of these proceedings as service charge under the terms of the Respondents’ two leases. The Applicant’s actual costs are £3,840 including VAT and this sum is reasonable and half of the sum should be paid by each of the Respondents.

BACKGROUND 3. The Applicant landlord seeks a determination under section 27A of the Landlord and Tenant Act 1985 as to whether service charges are payable and reasonable.

4. The dispute concerns two leasehold flats at the building at 140 [ADDRESS] [POSTCODE] (“[NAME]”). [NAME] is a 3-storey 1920s mid-terrace building. [NAME] is divided into 3 units, 2 self- contained residential flats (first floor and [NAME] floor) and one commercial unit on the ground floor.

5. The Applicant is the freeholder of [NAME].

6. The First Respondent and the [NAME] Respondent each hold long leases of Flats A (first floor) and B ([NAME] floor) at [NAME] respectively. The First Respondent holds a leasehold interest of 99 years commencing 24 June 1989 of Flat A pursuant to a lease dated 21 October 1989. The [NAME] holds a leasehold interest of 189 years commencing 24 June 1989 of Flat B pursuant to a lease created by a Deed of Surrender and Regrant dated 8 October 2021. The material provisions relating to service charge are identical in the leases of Flats A and B.

7. The [NAME] Respondent issued a disrepair claim in the County Court against the Applicant in March 2022, which culminated in a settlement in April 2023. Pursuant to that settlement, the Applicant was required to take various steps to redecorate and refurbish the communal parts of [NAME] and renew the roof covering and carry out remedial repairs to the rear elevation. The Applicant successfully applied to the Tribunal in June 2023 for dispensation from section 20 consultation requirements in respect of certain emergency repairs to the roof and guttering. The rest of the works required section 20 consultation requirements to be followed.

8. The Applicant instructed [NAME] to enter into section 20 consultation with the Respondents as lessees in October

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2022. The first notice was dated 31 October 2022 and contained a detailed specification of works and notes about the consultation process. The [NAME] Respondent put forward a contractor to price the works. The [NAME] state of the consultation was dated 14 February 2023 and sent to both Respondents the estimates and a schedule of costs for the works (including the costs provided by the contractor put forward by the [NAME] Respondent). The final stage of the consultation was sent on 20 April 2023. Demands for payment for 50% of the works were sent to both Respondents on 17 July 2023 and have not been paid to date despite the deadline for payment being 25 March 2024.

9. Since the issue of this [NAME], the Respondents have not engaged in the proceedings and did not attend the hearing. No evidence has been filed by them and no submissions made on their behalf.

10. The Tribunal heard submissions from the Applicant’s representative, Mr [COUNSEL], and also reviewed the documents provided in the 306-page hearing e-bundle.

THE LEASES 11. The “Building” is described in the Respondents’ leases as that which is specified in paragraph 8 of the particulars. Paragraph 8 of the particulars on page 1 describes the building as "[ADDRESS]".

12. Clause 4(4) requires the lessees to “pay the interim charge and the service charge at the times and in the manner provided in the fifth schedule hereto both such charges to be reasonable in default as rent in arrear”.

13. The fifth schedule describes "service charge" on Page 24 of the Leases. This sets out the service charge as "The total expenditure incurred by the Lessor in any accounting period in carrying out its obligations under Clause 5(5) of this lease and any other costs and expenses reasonable and properly incurred in connection with the building including without prejudice to the generality of the following:-"Cost of employing managing agents” and “The cost of any accountant and surveyor employed to determine the total expenditure and the amount payable by the Lessee hereunder”.

14. Clause 5 contains the Applicant’s covenants and clause 5(5) is on Page 10 of the leases. The clause provides that "subject to the condition upon payment being made by the Lessee of the interim charges and the service charges at the time and in the manner herein before provided:- … To maintain and keep in good and substantial repair and condition the main structure of the building including the principal internal timber and the exterior walls and the foundations and the roof thereof with its main water tanks, main drains, gutters and rainwater pipes".

15. In particular it refers to under clause 5(5)(a) "without prejudice to the forgoing to do or cause to be done all such works installation acts matters and things as in the absolute discretion of the Lessor may be

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considered necessary and advisable for the proper maintenance safety and administration of the building".

16. Clause 5(5)(g) permits the Applicant "to set aside ........ such sum of money the Lessor shall reasonably require to meet such future costs as the Lessor shall reasonably expect to incur of replacing maintaining and renewing those items which the Lessor has hereby covenanted to replace maintain or renew".

17. The fifth schedule on the top of Page 25 goes on to say under clause 1 subclause 2 the share of the total expenditure ls as specified in paragraph 7 of the particulars.

18. The particulars are on Page 1 of the leases with paragraph 7 stating "the proportion shall be one-third of the total expenditure" in both leases.

19. The "interim charge" meaning is set out in paragraph 3 under the fifth schedule clause on Page 25 meaning "such sum to be paid on account of the service charge in respect of each Accounting period as the Lessor or its managing agents shall specify at their discretion to be a fair and reasonable interim payment.

THE LEGISLATION AND AUTHORITIES 20. The relevant key provisions of the Landlord & Tenant Act 1985 are set out in an Appendix to this Decision. In summary: a. Section 18 defines “service charge” b. Section 19 provides that service charges must be reasonable in amount and have been reasonably incurred. c. Section 20 (as amended) requires that the Lessees must be consulted before the Landlord carried out works above a certain value. d. Section 21: A demand for the payment of a service charge must be accompanied by a summary of the rights and obligations of tenants and dwellings in relation to service charges.

21. It should be noted that in [NAME] v Manchester City Council (1989) EGLR 244, it was held that "it is for the Landlord to decide how the works should be undertaken and the Tenant cannot insist on the Landlord carrying out only a minimum standard of works”.

REASONS FOR THE TRIBUNAL’S

DECISION The repair works at [NAME]

22. The works covered by the specification in the section 20 process appear to the Tribunal to be payable under the terms of the leases.

23. The need for those works is identified and explained in the report of Mr [NAME] which appeared in the bundle, split into various items (front elevation, rear elevation, main roof, mono-pitch roof to the rear

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addition and common parts). The Respondents have adduced no evidence to say that the works themselves are unreasonable. 24. All the works identified fall within the repairing obligations contained in clause 5(5) of the leases.

Whether the cost of the proposed repair works is reasonable 25. The Schedule of Costs provided a breakdown of cost of the actual building works and the cost of overseeing the works, together with the cost of the consultation process and contingency amounts for unforeseen works and inflation.

26. All the estimates obtained were from independent contractors and the process conducted with transparency.

27. The Respondents have not put forward any evidence that the costs are not reasonable and, having scrutinized Mr [NAME] report, the various documents produced as part of the section 20 process and the photographs of the building in the e-bundle, the Tribunal is satisfied that the costs are reasonable.

28. The section 20 consultation process was conducted in accordance with the relevant legislation.

Costs of the proceedings 29. The Applicant seeks to recharge the costs incurred in bringing Tribunal proceedings. The Tribunal was handed a costs schedule showing the actual costs incurred totalling £3,840 including VAT, which are payable to Mr [APPELLANT], a chartered surveyor, for assisting the Applicant with its case preparation and presentation.

30. The Applicant was in some difficulty identifying a clause in the leases on which it could rely for the recovery of these costs. However, on balance, the Tribunal is satisfied that the costs fall within the definition of “Total Expenditure” in paragraph 1(1) of the fifth schedule in the leases, being “any other costs and expenses reasonably and properly incurred in connection with the Building, including without prejudice to the generality of the foregoing … (b) the cost of any … Surveyor employed to determine the Total Expenditure and the amount payable by the Lessee hereunder”.

31. It was reasonable and proper for the Applicant to bring the [NAME] it did in light of the Respondents’ failure to engage with the section 20 proceedings and subsequent failure to pay the interim service charge demands.

32. The costs in the schedule are reasonable in the circumstances and would not have had to be incurred (or not incurred to the same extent) had the Respondents properly engaged with the proceedings and made their position clear from the outset.

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Name: Judge Foskett, Mrs [NAME]: 2 May 2024

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Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the [NAME] which has been dealing with the case. The [NAME] for permission to appeal must arrive at the [NAME] within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, [NAME] and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

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Appendix

Landlord and Tenant Act 1985 (as amended) Section 18 (1) In the following provisions of this Act "service charge" means an amount payable by a tenant of a dwelling as part of or in addition to the rent - (a) which is payable, directly or indirectly, for services, repairs, maintenance, improvements or insurance or the landlord's costs of management, and (b) the whole or part of which varies or may vary according to the relevant costs. (2) The relevant costs are the costs or estimated costs incurred or to be incurred by or on behalf of the landlord, or a superior landlord, in connection with the matters for which the service charge is payable. (3) For this purpose - (a) "costs" includes overheads, and (b) costs are relevant costs in relation to a service charge whether they are incurred, or to be incurred, in the period for which the service charge is payable or in an earlier or later period. Section 19 (1) Relevant costs shall be taken into account in determining the amount of a service charge payable for a period - (a) only to the extent that they are reasonably incurred, and (b) where they are incurred on the provisions of services or the carrying out of works, only if the services or works are of a reasonable standard; and the amount payable shall be limited accordingly. (2) Where a service charge is payable before the relevant costs are incurred, no greater amount than is reasonable is so payable, and after the relevant costs have been incurred any necessary adjustment shall be made by repayment, reduction or subsequent charges or otherwise. Section 27A (1) An [NAME] may be made to the appropriate tribunal for a determination whether a service charge is payable and, if it is, as to - (a) the person by whom it is payable, (b) the person to whom it is payable, (c) the amount which is payable,

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(d) the date at or by which it is payable, and (e) the manner in which it is payable. (2) Subsection (1) applies whether or not any payment has been made. (3) An [NAME] may also be made to the appropriate tribunal for a determination whether, if costs were incurred for services, repairs, maintenance, improvements, insurance or management of any specified description, a service charge would be payable for the costs and, if it would, as to - (a) the person by whom it would be payable, (b) the person to whom it would be payable, (c) the amount which would be payable, (d) the date at or by which it would be payable, and (e) the manner in which it would be payable. (4) No [NAME] under subsection (1) or (3) may be made in respect of a matter which - (a) has been agreed or admitted by the tenant, (b) has been, or is to be, referred to arbitration pursuant to a post-dispute arbitration agreement to which the tenant is a party, (c) has been the subject of determination by a court, or (d) has been the subject of determination by an arbitral tribunal pursuant to a post-dispute arbitration agreement. (5) But the tenant is not to be taken to have agreed or admitted any matter by reason only of having made any payment.

📊 How courts decide similar cases

Among 9 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • Service charges are reasonable if they cover legitimate expenses and comply with the Lease agreement.
  • Tenants are liable to pay service charges for necessary works under section 27A of the Landlord and Tenant Act 1985.
  • A tenant is entitled to have service charges determined as reasonable and payable by the Tribunal.
  • A landlord must demonstrate that service charge expenses are reasonable before charging them to leaseholders.

❌ Tends to be rejected

  • A tenant is entitled to challenge the reasonableness of service charges under section 27A of the Landlord and Tenant Act 1985.
  • Service charges for major works are reasonable if they are incurred and necessary for repairs and improvements.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision determined that service charges for repair works and legal costs are payable and reasonable.

Who was involved?

The case involved a landlord and two tenants.

How did the court decide, and why?

The court decided that the service charges were reasonable because the repair works were necessary and the costs were reasonable and properly incurred.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 18, 19, and 27A were applied.

What was the argument that mattered most?

The argument that mattered most was that the repair works were necessary and the costs were reasonable and properly incurred.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure that repair works are necessary and that the costs are reasonable and properly incurred.

What evidence or documents mattered?

Evidence and documents such as the lease agreements, repair work specifications, and cost estimates mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to seek legal advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.