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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Sets Maximum Service Charge for Property Works

Case No.

📌 In brief

The First-tier Tribunal decided that the maximum service charge for works at a property is £113,798.65. This decision was made under the Landlord and Tenant Act 1985, ensuring that the costs charged by landlords are reasonable.

⚖️ Legal holding

Under the Landlord and Tenant Act 1985, a landlord can charge a reasonable amount for service charges related to maintaining and repairing communal areas.

Topics

service chargesreasonable costslandlord and tenant disputes

Provisions

📖 What the law says

Landlord and Tenant Act 1985 s.18

Under the Landlord and Tenant Act 1985, a 'service charge' refers to an amount paid by a tenant as part of or in addition to rent, which covers services, repairs, maintenance, improvements, insurance, or the landlord's management costs. The 'relevant costs' include the actual or estimated costs incurred by the landlord for these purposes.

Landlord and Tenant Act 1985 s.19

The service charge amount must be reasonable, considering the costs incurred by the landlord. These costs should be reasonable and for services or works of a reasonable standard. If the service charge is paid before the costs are incurred, the amount must also be reasonable, and adjustments will be made once the actual costs are known.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal determined the maximum service charge amount for works at a property under the Landlord and Tenant Act 1985.

📜 Headnote Official document

The First-tier Tribunal (Property Chamber) determined that the maximum service charge amount for works at a property is £113,798.65 under the Landlord and Tenant Act 1985.

📚 Full judgment Official document

OUTCOME: Allowed

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Case Reference : MAN/00BT/LSC/2018/0058

Property : [ADDRESS] [POSTCODE]

Applicant: [redacted] : [APPELLANT]

Respondents : [redacted]

Type of Application : Landlord and Tenant Act 1985 (“the 1985 Act”) – Section 27A(3)

Tribunal Members : Judge C. Wood

Ms. S Latham

Date of Decision : 15 April 2019

_______________________________________________

DECISION ____________________________________

© CROWN COPYRIGHT 2019

FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

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Decision

1. The Tribunal determines that, in accordance with section 19(2) of the 1985 Act, no greater amount than £113,798.65 is payable in respect of the works to be carried out at the Property as outlined in the Schedule of Works (set out in Annexes 5 and 6 to the Applicant’s Statement of Case dated 26 November 2018, (the “Statement of Case”)).

Background

2.1 Directions were issued dated 9 November 2018, (“the Directions”).

2.2 The background to the Applicant’s application is set out in the Statement of Case, submitted in accordance with the Directions. This also sets out the relevant lease provisions relating to service charges, and details the determinations sought by the Applicant.

2.3 No written submissions were made by any of the Respondents.

2.4 Determination of the Application was scheduled for Friday 8 March 2019, following an inspection of the Property at 10:30 on the same date.

Inspection

3.1 The inspection was attended by Mr.[NAME], Associate Director of [COMPANY], managing agents of the Property, Mr.[NAME].[NAME], Manager of the Property, and Ms [NAME].[NAME], Health & Safety and Fire Safety, [COMPANY].

3.2 The Property comprises 36 residential flats arranged over 2 floors, together with administrative and communal areas including lounge, communal kitchen, laundry on the ground floor, and a guest suite on the first floor.

3.3 The Tribunal’s inspection covered all of the areas of the Property where works, as set out in the Schedule of Works, are proposed.

3.4 In response to the Tribunal’s enquiry at the time of the inspection as to the reason for the significant disparity in some costs as between the 2 quotations received by the Applicant, the Applicant has subsequently confirmed to the Tribunal that it is unable to provide any definitive reasons for this but that it might be attributed to “commercial reasons” such as the cost to the contractor of sourcing materials or instructing a sub-contractor to carry out aspects of the works.

The Leases

4.1 A specimen lease was included in the Applicant’s written submissions. In the Applicant’s Statement of Case, it is confirmed that all of the leases of flats at the Property are in substantially the same form and content.

4.2 In paragraph 9, reference is made to specific provisions of the lease which it is claimed establish both the Applicant’s obligations to provide services and/or to carry out works of the kind which are the subject of this Application, its right to charge the costs of such services and works as service

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charge expenditure and the obligation of each Respondent to pay service charge.

Law

5.1 Section 18 of the 1985 Act provides:

(1) in the following provisions of this Act “service charge” means “an

amount payable by a tenant of a dwelling as part of or in addition to

the rent -

(a) which is payable directly or indirectly for services, repairs,

maintenance, improvements or insurance or the landlord’s costs of

management, and

(b) the whole or part of which varies or may vary according to the relevant

costs.

(2) The relevant costs are the costs or estimated costs incurred or to be

incurred by or on behalf of the landlord, or a superior landlord, in

connection with the matters for which the service charge is payable.

(3) For this purpose –

(a) “costs” includes overheads, and

(b) costs are relevant costs in relation to a service charge whether they are

incurred, or to be incurred, in the period for which the service charge

is payable or in an earlier or later period.

5.2. Section 19 provides that –

(1) Relevant costs shall be taken into account in determining the amount

of a service charge payable for a period –

(a) only to the extent that they are reasonably incurred, and

(b) where they are incurred on the provision of services or the carrying out

of works only if the services or works are of a reasonable standard;

and the amount payable shall be limited accordingly.

(2) Where a service charge is payable before the relevant costs are

incurred, no greater amount than is reasonable is so payable, and after

the relevant costs have been incurred any necessary adjustment shall

be made by repayment, reduction or subsequent charges or otherwise.

5.3. Section 27A provides that:

(1) an application may be made to an appropriate tribunal for a

determination whether a service charge is payable and, if it is, as to –

(a) the person by whom it is payable

(b) the person to whom it is payable

(c) the date at or by which it is payable, and

(d) the manner in which it is payable.

(2) Subsection (1) applies whether or not any payment has been

made.

(3) …..

(4) No application under subsection (1)…may be made in respect of a

matter which –

(a) has been agreed by the tenant……

(5) But the tenant is not to be taken to have agreed or admitted any matter

by reason only of having made any payment.

5.4 In Veena SA v Cheong [2003] 1 EGLR 175, [NAME] comprehensively reviewed the authorities at page 182 letters E to L inclusive. He concluded that the word “reasonableness” should be read in its general sense and given a broad common sense meaning [letter K].

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Reasons

6.1 The Tribunal is obliged to Ms [NAME] for her detailed explanation at the inspection of the anticipated scope of and the regulatory and/or legal requirements for many of the works as set out in the Schedule of Works.

6.2 The Tribunal is satisfied that, under the terms of the Leases, the proposed works are within the Applicant’s obligation to maintain and repair the communal areas at the property, and that such costs constitute service charge expenditure.

6.3 Based on their inspection, and on the Applicant’s submissions, the Tribunal is satisfied that the estimated costs for the proposed works are reasonable, subject to subsequent necessary adjustment as provided in section 19(2) of the 1985 Act.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The proposed works fall within the landlord's obligation to maintain and repair communal areas.
  • The costs for the proposed works are considered service charge expenditure.
  • The estimated costs for the proposed works are reasonable.
  • The Tribunal received a detailed explanation of the scope and regulatory requirements for the works.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision set the maximum service charge for works at a property at £113,798.65.

Who was involved?

The decision involved a landlord and leaseholders at a property.

How did the court decide, and why?

The court decided based on the Landlord and Tenant Act 1985, ensuring that the service charge is reasonable and covers the costs of works.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 18, 19, and 27A were applied.

What was the argument that mattered most?

The argument that mattered most was proving that the costs were reasonable and necessary for the works.

Was the decision for or against the person who brought the case?

The decision was for the landlord, setting a reasonable limit on the service charge.

What does this mean for someone in a similar situation?

It means that leaseholders can expect to pay a reasonable service charge for necessary works at their property.

What evidence or documents mattered?

Evidence included the schedule of works and the costs associated with the works.

Can a decision like this be appealed?

Yes, decisions from the First-tier Tribunal can be appealed to the Upper Tribunal.

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to seek legal advice from a solicitor for cases involving service charges.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.