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Allowed in PartFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Sets Reasonable Service Charge Amount

Case No.

📌 In brief

The First-tier Tribunal decided that a tenant should pay £181.77 for service charges related to the year 2017/18. The tribunal also ruled that the landlord cannot pass on certain costs through service charges.

⚖️ Legal holding

A tenant is entitled to have the reasonableness of service charges determined and to prevent the landlord from passing on certain costs through service charges.

Topics

Service ChargesCost Recovery

Provisions

Landlord and Tenant Act 1985 s.18Landlord and Tenant Act 1985 s.19Landlord and Tenant Act 1985 s.27ALandlord and Tenant Act 1985 s.20CCommonhold and Leasehold Reform Act 2002 Schedule 11 para. 5A

📖 What the law says

Landlord and Tenant Act 1985 s.18

The term 'service charge' refers to an amount paid by a tenant as part of or in addition to rent, which covers services, repairs, maintenance, improvements, insurance, or the landlord's management costs. These charges can vary based on the costs incurred by the landlord.

Landlord and Tenant Act 1985 s.19

Service charges must be reasonable, considering the actual costs incurred by the landlord. Services or works covered by these charges should be of a reasonable standard, and the amount charged should be adjusted accordingly.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal determined the reasonable amount of service charges for the year 2017/18 and made orders regarding costs recovery.

📜 Headnote Official document

The First-tier Tribunal (Property Chamber) determined that the sum of £181.77 is the reasonable amount payable by the tenant in respect of the service charges for the years 2017/18. The tribunal also made orders under sections 20C of the Landlord and Tenant Act 1985 and paragraph 5A of Schedule 11 to the Commonhold and Leasehold Reform Act 2002, preventing the landlord from passing on certain costs through service charges.

📚 Full judgment Official document

OUTCOME: Allowed in Part

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AE/LCS/2019/0140 Property : [ADDRESS] [POSTCODE] Applicant : [redacted] : Marshall L Levine & Associates solicitors Respondent : [redacted] :

Type of [NAME] : For the determination of the reasonableness of and the liability to pay a service charge Tribunal members : Tribunal Judge Dutton Mr L Jarero FRICS Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 20th May 2019

DECISION

2

Decisions of the tribunal (1) The tribunal determines that the sum of £181.77 is the reasonable amount payable by the Applicant in respect of the service charges for the years 2017/18. The tribunal makes no determination in respect of the anticipated expenditure for the year 2018/19 for the reasons set out below. (2) The tribunal makes an order under section 20C of the Landlord and Tenant Act 1985 so that none of the landlord’s costs of the tribunal proceedings may be passed to the lessees through any service charge. (3) The tribunal makes an order under paragraph 5A of schedule 11 to the Commonhold and Leasehold Reform Act 2002 so that any costs associated with these proceedings may not be recovered as an administration charge. The [NAME]

1. The Applicant seeks a determination pursuant to s.27A of the Landlord and Tenant Act 1985 (“the 1985 Act”) payable by the Applicant in respect of the service charge years 2017/18 and the anticipated service charges for 2018/19.

2. The relevant legal provisions are set out in the Appendix to this decision. The determination 3. The Applicant indicated a willingness for the matter to be determined on the papers submitted. The respondent made no representations on the track to be utilised and did not file any statements in reply to the applicant’s statement of case.

4. Before the hearing we were provided with a file of papers which comprised the applicant’s statement of case, extracts from the lease of her property, a service charge statement for the year 2017/18 and a copy of the particulars of claim in the applicant’s action against the respondent in the County Court at Central London. In addition, we were provided with a copy of the pre-action protocol letter dated 25th March 2019, sent to the respondent and a copy of the respondent’s and applicant’s registers of title. The background

3 5. The property which is the subject of this [NAME] is a ground floor flat held under the terms of a lease dated 14th March 2016, the assignment of which to the applicant appears to have taken place on 30th November 2016.

6. Somewhat indistinct photographs of the building were provided with the bundle provided to us. Neither party requested an inspection and the tribunal did not consider that one was necessary, nor would it have been proportionate to the issues in dispute.

7. Under the lease of the property there is a requirement for the landlord to provide services and the tenant to contribute towards their costs by way of a variable service charge. The specific provisions of the lease and will be referred to below, where appropriate. The issues 8. We identified the relevant issues for determination as follows: (i) The payability and/or reasonableness of service charges for 2017/18 relating to contributions to the [NAME] and management fees (ii) The challenge to anticipated service charges for 2018/19 9. Having considered all the documents provided, we have made determinations on the various issues as follows. Actual service charges for the year 2017/18 10. In the bundle provided is a service charge Annual Statement for this year. It shows charges in respect of internal electricity of £40.63, being 33.33% of the total and a contribution to the insurance premium of £66.14. Neither of these items of expenditure appear to be challenged, in either the [NAME] or the applicant’s statement of case.

11. There is shown a sinking fund opening balance of £150, sinking fund contributions of £150 and interest of £0.75. None of these sums appears to be demanded. The final item of a claim for £150 is in respect of management fees. This appears to be the nub of the applicant’s case. She alleges that no maintenance work has been done to the property, which is the reason why she has commenced proceedings in the County Court and that accordingly no management fees are payable.

12. In her statement of case she seeks an order that the service charges demanded for the year 2017/18 are not payable and further that

4 although not demanded yet, the anticipated service charges for the year 2018/19, the quantum of which is not known to us, is also challenged. The tribunal’s decision 13. We determine that the amount payable in respect of the service charge Annual Account is £181.77, being the amount claimed for the electricity of £40.63, the amount claimed in respect of the insurance of £66.14 and a contribution towards the management fee of £75. Reasons for the tribunal’s decision 14. The applicant’s statement of claim seeks to avoid, it would seem, any payment in respect of the actual sums incurred in 2017/18. The service charge Annual Statement appears to indicate that the estimated service charges for the year 2017/18 were £407.76, some £150.99 more than the actual costs. It is not clear whether the applicant has paid the estimated amount or any part thereof.

15. Our finding is that the sums claimed for the internal electricity and the insurance are, in the absence of any evidence to the contrary, reasonable and payable. The [NAME] monies do not seem to have been demanded and we do not know from the papers before us what contributions the applicant may have made. As a matter of comment it would not seem that a request for a payment in the region of £150 each year for the [NAME] is unreasonable, provided the respondent can show a planned maintenance programme indicating what the anticipated expenditure might be.

16. On the question of the management fee, it is clear that some management has been undertaken, hence the insurance and the electricity demand. It would seem that the respondent has been lax in respect of the maintenance of the property, but that will be for the County Court to determine. We find that a fee of £75, being half the sum claimed, would be a reasonable sum to allow the respondent for the management of the property. Estimated service charge for 2018/19 17. We make no findings in respect of this matter. The tribunal’s decision and reasons 18. It is not possible for us to make a determination in respect of the estimated expenditure for 2018/19 for the simple reason that it would seem no demand has as yet been made and accordingly nothing is payable. In addition, we are given no information as to what the

5 amount may be, nor for what. In those circumstances we cannot make any finding in respect of this matter.

[NAME] under s.20C and refund of fees 19. In the [NAME] form the Applicant applied for an order under section 20C of the 1985 Act. Having considered the papers and taking into account the determinations above, the tribunal determines that it is just and equitable in the circumstances for an order to be made under section 20C of the 1985 Act, so that the Respondent may not pass any of its costs incurred (if any) in connection with the proceedings before the tribunal through the service charge. Likewise, we make an order under the provisions of paragraph 5A of schedule 11 to the Commonhold and Leasehold Reform Act 2002 that any costs incurred by the respondent, if any, shall not be recoverable as an administration charge under the lease. Andrew Dutton Name: Tribunal Judge Dutton Date: 20th May 2019

Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit.

6 The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

7 Appendix of relevant legislation

Landlord and Tenant Act 1985 (as amended) Section 18 (1) In the following provisions of this Act "service charge" means an amount payable by a tenant of a dwelling as part of or in addition to the rent - (a) which is payable, directly or indirectly, for services, repairs, maintenance, improvements or insurance or the landlord's costs of management, and (b) the whole or part of which varies or may vary according to the relevant costs. (2) The relevant costs are the costs or estimated costs incurred or to be incurred by or on behalf of the landlord, or a superior landlord, in connection with the matters for which the service charge is payable. (3) For this purpose - (a) "costs" includes overheads, and (b) costs are relevant costs in relation to a service charge whether they are incurred, or to be incurred, in the period for which the service charge is payable or in an earlier or later period. Section 19 (1) Relevant costs shall be taken into account in determining the amount of a service charge payable for a period - (a) only to the extent that they are reasonably incurred, and (b) where they are incurred on the provisions of services or the carrying out of works, only if the services or works are of a reasonable standard; and the amount payable shall be limited accordingly. (2) Where a service charge is payable before the relevant costs are incurred, no greater amount than is reasonable is so payable, and after the relevant costs have been incurred any necessary adjustment shall be made by repayment, reduction or subsequent charges or otherwise. Section 27A (1) An [NAME] may be made to the appropriate tribunal for a determination whether a service charge is payable and, if it is, as to - (a) the person by whom it is payable, (b) the person to whom it is payable, (c) the amount which is payable,

8 (d) the date at or by which it is payable, and (e) the manner in which it is payable. (2) Subsection (1) applies whether or not any payment has been made. (3) An [NAME] may also be made to the appropriate tribunal for a determination whether, if costs were incurred for services, repairs, maintenance, improvements, insurance or management of any specified description, a service charge would be payable for the costs and, if it would, as to - (a) the person by whom it would be payable, (b) the person to whom it would be payable, (c) the amount which would be payable, (d) the date at or by which it would be payable, and (e) the manner in which it would be payable. (4) No [NAME] under subsection (1) or (3) may be made in respect of a matter which - (a) has been agreed or admitted by the tenant, (b) has been, or is to be, referred to arbitration pursuant to a post-dispute arbitration agreement to which the tenant is a party, (c) has been the subject of determination by a court, or (d) has been the subject of determination by an arbitral tribunal pursuant to a post-dispute arbitration agreement. (5) But the tenant is not to be taken to have agreed or admitted any matter by reason only of having made any payment. Section 20C (1) A tenant may make an [NAME] for an order that all or any of the costs incurred, or to be incurred, by the landlord in connection with proceedings before a court, residential property tribunal or the Upper Tribunal, or in connection with arbitration proceedings, are not to be regarded as relevant costs to be taken into account in determining the amount of any service charge payable by the tenant or any other person or persons specified in the [NAME]. (2) The [NAME] shall be made— (a) in the case of court proceedings, to the court before which the proceedings are taking place or, if the [NAME] is made after the proceedings are concluded, to a county court; (aa) in the case of proceedings before a residential property tribunal, to that tribunal; (b) in the case of proceedings before a residential property tribunal, to the tribunal before which the proceedings are taking place or, if the [NAME] is made after the proceedings are concluded, to any residential property tribunal;

9 (c) in the case of proceedings before the Upper Tribunal, to the tribunal; (d) in the case of arbitration proceedings, to the arbitral tribunal or, if the [NAME] is made after the proceedings are concluded, to a county court. (3) The court or tribunal to which the [NAME] is made may make such order on the [NAME] as it considers just and equitable in the circumstances. Commonhold and Leasehold Reform Act 2002 Schedule 11

Limitation of administration charges: costs of proceedings 5A(1) A tenant of a dwelling in England may apply to the relevant court or tribunal for an order reducing or extinguishing the tenant's liability to pay a particular administration charge in respect of litigation costs. (2) The relevant court or tribunal may make whatever order on the [NAME] it considers to be just and equitable. (3) In this paragraph— (a) “litigation costs” means costs incurred, or to be incurred, by the landlord in connection with proceedings of a kind mentioned in the table, and (b )“the relevant court or tribunal” means the court or tribunal mentioned in the table in relation to those proceedings.

📊 How courts decide similar cases

Among 11 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord failed to notify the tenant properly under Section 20B of the Landlord and Tenant Act.
  • Tenants are entitled to challenge the reasonableness of service charges and to receive concessions on management fees.
  • Service charges must be reasonable and justified under the Landlord and Tenant Act 1985.
  • Tenants are entitled to have service charges reasonably calculated and not unreasonably increased.
  • Formal demands must be made before tenants are required to pay service charges.

❌ Tends to be rejected

  • A tenant's challenge was dismissed when the service charges were found to comply with section 27A of the Landlord and Tenant Act 1985.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal determined that the tenant should pay £181.77 for service charges related to the year 2017/18.

Who was involved?

The tenant and the landlord were involved.

How did the court decide, and why?

The court decided based on the reasonable costs incurred by the landlord and the lack of evidence showing unreasonable costs.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 and the Commonhold and Leasehold Reform Act 2002 were applied.

What was the argument that mattered most?

The argument that mattered most was the reasonableness of the service charges and the costs associated with the tribunal proceedings.

Was the decision for or against the person who brought the case?

The decision was partly in favour of the tenant, as the service charge amount was reduced.

What does this mean for someone in a similar situation?

Someone in a similar situation can challenge the reasonableness of service charges and prevent landlords from passing on certain costs through service charges.

What evidence or documents mattered?

Evidence and documents such as the service charge statement and the lease agreement mattered.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to seek advice from a qualified solicitor for cases involving service charges.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.