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AllowedFirst-tier Tribunal (Property Chamber)·

Former Tenants Win Partial Rent Repayment Order for Unlicensed HMO

Case No.

📌 In brief

The First-tier Tribunal granted a partial rent repayment order to former tenants of an unlicensed HMO, reducing the amount by 15% due to the landlord's personal circumstances. The order was based on the Housing and Planning Act 2016 and the Housing Act 2004.

⚖️ Legal holding

A tenant is entitled to a rent repayment order if the landlord fails to obtain a mandatory HMO license.

📖 What the law says

Housing and Planning Act 2016 s.40

This section defines a rent repayment order as an order that requires a landlord who committed an offense related to housing in England to pay back rent to a tenant or a local housing authority. The offenses covered include various violations like misuse of possession grounds, breaches of improvement notices, and offenses related to unlicensed Houses in Multiple Occupation (HMOs).

Housing and Planning Act 2016 s.41

This section allows a tenant or a local housing authority to apply to the First-tier Tribunal for a rent repayment order if the landlord has committed an offense covered by the Act. The application can only be made if the offense relates to housing that was let to the tenant and was committed within two years of the application.

Housing and Planning Act 2016 s.43

The First-tier Tribunal can make a rent repayment order if it is convinced beyond a reasonable doubt that a landlord has committed an offense covered by the Act. The order can only be made based on an application under section 41.

Housing and Planning Act 2016 s.44

If the First-tier Tribunal decides to make a rent repayment order in favor of a tenant, the amount to be repaid is determined based on the rent paid by or on behalf of the tenant during the period when the offense was committed. The amount cannot exceed the rent paid minus any universal credit awarded for rent during that period.

Housing Act 2004 s.95

This section outlines offenses related to the licensing of houses under the Act. It states that if a house required to be licensed under the Act is not licensed, an offense is committed by those in control of the house or by landlords or licensors who fail to comply with licensing conditions. Defenses are provided for certain circumstances.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted a partial rent repayment order to former tenants of an unlicensed HMO.

📜 Headnote Official document

The First-tier Tribunal granted a partial rent repayment order to former tenants of an unlicensed HMO, citing the Housing and Planning Act 2016 and the Housing Act 2004. The order was reduced by 15% due to the landlord's personal circumstances.

📚 Full judgment Official document

OUTCOME: Allowed

Case Reference : (1) BIR/OOCN/HMK/2020/0030

(2) BIR/OOCN/HMK/2020/0031

(3) BIR/OOCN/HMK/2020/0032

(4) BIR/OOCN/HMK/2020/0034

(5) BIR/OOCN/HMK/2020/0035

(6) BIR/OOCN/HMK/2020/0036

(7) BIR/OOCN/HMK/2020/0039

(8) BIR/OOCN/HMK/2020/0040

Subject Property : 89 [ADDRESS]

[POSTCODE]

Applicants : [redacted]

(2) [NAME] [NAME]

(3) [NAME]

(4) [NAME]

(5) [NAME]

(6) [COUNSEL]

(7) [COUNSEL] [NAME]

(8) [COUNSEL] : None

Respondent: [redacted]

Type of Application : Application under sections 40, 41(1), 43 &

44 of the Housing and Planning Act 2016

for a rent repayment order

Tribunal Members : [NAME] (Chairman)

A Lavender BSc (Hons) Dip Law Dip Surv

Date and Place

of Hearing : 30th October 2020. The matter was

dealt with by a paper determination

Date of Decision : 5th November 2020

_____________________________________

DECISION

_____________________________________

© CROWN COPYRIGHT 2020

INTRODUCTION

1. This is a decision on an application for a rent repayment order under section 41 of the Housing and Planning Act 2016 (‘the 2016 Act’).

2. The Housing Act 2004 (‘the 2004 Act’) introduced licensing for houses in multiple occupation (HMOs). Originally, licensing was mandatory for all HMOs which have three or [NAME] storeys and are occupied by [NAME] forming two or [NAME] households. Since 1st October 2018 all HMOs which are occupied by [NAME] forming two or [NAME] households, are subject to mandatory licensing.

3. The criminal sanction for failing to obtain a licence is supplemented by the scheme of civil penalties known as Rent Repayment Orders. Under section 96 of the 2004 Act, where a person who controls or manages an unlicensed property has been convicted, the (former) occupiers of the unlicensed property may apply to the First-tier Tribunal for a rent repayment order.

4. However, from 6th April 2017, subject to transitional provisions, the 2016 Act has amended the provisions relating to rent repayment orders in England. Under section 43 of the 2016 Act the First-tier Tribunal may make a rent repayment order in favour of the (former) occupiers if it is satisfied beyond reasonable doubt that the landlord has committed an offence under section 95(1) of the 2004 Act, whether or not the landlord has been convicted.

BACKGROUND

5. The Applicants are the former tenants of 89 [ADDRESS], [POSTCODE] (‘the subject property’).

6. The Respondent is the landlord of the subject property.

7. The initial Application from Mr [NAME] was dated 26th April 2020 and received by the Tribunal on 11th May 2020. The Applicants referred to above applied for a Rent Repayment Order under section 41 of the 2016 Act. The Applicants allege that the property was unlicensed.

8. Following the initial application by Mr [NAME] the remaining tenants also applied to the Tribunal for Rent Repayment Orders. The details of the applications are as follows:

Name Date of Application [NAME] 26/04/2020 11/05/2020

[NAME] [NAME] 11/05/2020 15/05/2020

[NAME] 11/05/2020 28/05/2020

[NAME] 11/05/2020 15/05/2020

[NAME] 11/05/2020 15/05/2020

[NAME] 11/05/2020 28/05/2020

[NAME] [NAME] 18/05/2020 28/05/2020

[NAME] 21/05/2020 28/05/2020

9. Directions were issued on 4th June 2020 following which submissions were made by the Applicants and copied to the Respondent.

10. The Directions required the Respondent to provide a statement of case by 7th August 2020. The Respondent failed to do so and on 10th August 2020 the Tribunal wrote to the Respondent requiring compliance within seven days.

11. The Tribunal received no submission from the Respondent and therefore on 19th August 2020 sent Notice to the Respondent confirming that as the Respondent had failed to comply with Directions the Tribunal was minded to bar the Respondent pursuant to rule 9 (3)(a) and rule 9 (7)(a) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013.

12. On 4th September 2020 the Respondent telephoned and emailed the Tribunal with a short statement which confirmed that he did not want to be barred. The Tribunal accepted this email as the Respondents statement of case.

13. It is apparent from the documentation received from the Applicants that the property was occupied by them on an Assured Shorthold Tenancy for a term of twelve months commencing on 1st July 2019 at a rental of £3,200.00 per calendar month to include gas, water, electricity and internet charges. This equates to £400.00 per tenant per month.

14. The Application infers that the Applicants are requesting a rent repayment for the period 1st July 2019 to 22nd March 2020 (Nine Months). The latter date was the date the Applicants vacated the property due to Covid-19 restrictions. The Applicants therefore seek a rent repayment order of £28,800.00 (£3,200.00 x 9 months).

THE LAW

15. The relevant provisions of the 2016 Act, so far as this application is concerned, are as follows –

40 Introduction and key definitions

(1) This Chapter confers power on the First-tier Tribunal to make a rent repayment order where a landlord has committed an offence to which this Chapter applies.

(2) A rent repayment order is an order requiring the landlord under a tenancy of housing in England to—

(a) repay an amount of rent paid by a tenant, or …

(3) A reference to ‘an offence to which this Chapter applies’ is to an offence, of a description specified in the table, that is committed by a landlord in relation to housing in England let by that landlord.

Act Section General description of offence

1 Housing Act 2004 Section 95(1) Houses to be Licenced by the Local Authority

41 Application for rent repayment order

(1) A tenant or a local housing authority may apply to the First-tier Tribunal for a rent repayment order against a person who has committed an offence to which this Chapter applies.

(2) A tenant may apply for a rent repayment order only if —

(a) the offence relates to housing that, at the time of the offence, was let to the tenant, and

(b) the offence was committed in the period of 12 months ending with the day on which the application is made.

43 Making of rent repayment order

(1) The First-tier Tribunal may make a rent repayment order if satisfied, beyond reasonable doubt, that a landlord has committed an offence to which this Chapter applies (whether or not the landlord has been convicted).

(2) A rent repayment order under this section may be made only on an application under section 41.

(3) The amount of a rent repayment order under this section is to be determined in accordance with—

(a) section 44 (where the application is made by a tenant);

44 Amount of order: tenants

(1) Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of a tenant, the amount is to be determined in accordance with this section.

(2) The amount must relate to rent paid during the period.

(3) The amount that the landlord may be required to repay in respect of a period must not exceed—

(a) the rent paid in respect of that period, less

(b) any relevant award of universal credit paid (to any person) in respect of rent under the tenancy during that period.

(4) In determining the amount, the Tribunal must, in particular, take into account—

(a) the conduct of the landlord and the tenant,

(b) the financial circumstances of the landlord, and

(c) whether the landlord has at any time been convicted of an offence to which this Chapter applies.

THE PROPERTY INSPECTION

16. Due to the Covid-19 Pandemic, in accordance with the revised Tribunal Regulations the Tribunal was unable to inspect the property. This was accepted and agreed by the parties.

THE SUBMISSIONS

17. Both parties provided written submissions. These are summarised as follows:

The Applicants’ Submissions

18. Mr [COUNSEL] acted as the representative on behalf of the Applicants and submitted that during the period of the occupation the property did not have the necessary HMO licence. It was the understanding of the Applicants that the HMO licence for the property remained outstanding.

19. The Applicants submitted that during the tenancy the Respondent had consistently failed to respond to the Applicants concerns and Local Authority requests regarding the renewal of the HMO licence.

20. It was further submitted that the Respondent landlord appeared to operate under two names; Mr [RESPONDENT] and Mr [NAME] [RESPONDENT], the former being the name on the tenancy agreement and the latter being the account holder at the bank that the rent was paid to and the subject of the Local Authority investigation. This had caused confusion and concern for the Applicants.

21. In the submission of the Applicants the Respondent had failed to respond in a reasonable time, if at all, to requests for repairs and rectification of faults at the property. For example, the Respondents were informed that the old sofas would have been exchanged by the time the tenancy commenced. However, it took several requests and two months to provide new seating for the living room.

22. The Applicants further submitted that the wall area around the fuse box would consistently leak when there was heavy rainfall and that this situation was never resolved despite requests and the obvious danger to both the property and the Applicants. There was also a recurring leak to the first-floor bathroom which was never resolved during the tenancy period.

23. Following the UK lockdown, the Applicants submitted that they attempted to communicate with the Respondent regarding either discounting the rent payments or applying the collective deposit as a rent payment for the final month as no one was occupying the property. Numerous emails and text messages were sent and despite one reply advising that the Respondent would ‘check his emails’, no response had been received. The Applicants submitted that whilst they appreciated that there was no legal obligation for the Respondent to respond to requests regarding the lockdown, in their opinion it served to illustrate the complete lack of care and attention provided to the tenants.

24. The Applicants further submitted a letter from Ms [NAME], a Prosecution Officer of the Controlling Migration Team of Birmingham City Council dated 16th June 2020 confirming that as at that date the Local Housing Authority had not received an HMO licence application in respect of the property. That letter also confirmed that action had been taken in line with Birmingham City Council’s enforcement policy.

25. The Applicants also submitted copies of bank statements for each of them individually confirming the monthly rent payments made.

The Respondent’s Submissions

26. The Respondent’s submission was contained in his email to the Tribunal dated 4th September 2020.

27. The Respondent submitted that he had applied to Birmingham City Council for an HMO licence in June 2019 but had heard nothing further from them. However, in the opinion of the Respondent the property was fully up to date with HMO requirements.

28. The Respondent further submitted that the Applicant tenants had enjoyed the property fully and with everything in working order. During the term of the tenancy the Respondent had paid £700.00 per month for utility bills and £1,200.00 per month for mortgage payments. In addition to this, general outgoing had cost £300.00 per month.

29. In conclusion the Respondent submitted that he was unemployed and that the property itself was not rented out at the present time. As a result of this his finances were in a poor state.

DETERMINATION OF THE TRIBUNAL

30. The Tribunal considered the application in four stages –

(i) Whether the Tribunal was satisfied beyond reasonable doubt that the Respondent had committed an offence under section 79(1) of the 2004 Act in that at the relevant time he was a person who controlled or managed a property that was required to be licensed but was not so licensed.

(ii) Whether the Applicants were entitled to apply to the Tribunal for a rent repayment order.

(iii) Whether the Tribunal should exercise its discretion to make a rent repayment order.

(iv) Determination of the amount of any order.

Offence under section 95(1) of the 2004 Act

31. In accordance with sections 43(1) of the 2016 Act, the Tribunal was satisfied beyond reasonable doubt that the Respondent, as landlord of the subject property, had committed an offence listed in section 40 of the 2016 Act, namely an offence under section 95(1) of the 2004 Act.

32. Throughout the period from 1st July 2019 to 22nd March 2020 the subject property was subject to mandatory Licensing as an HMO. When the Applicants left on 22nd March the property was no longer subject to mandatory licensing as it was no longer occupied by [NAME] forming two or [NAME] households.

(i) The subject property was not licensed.

(ii) The Respondent was the person having control and/or managing the subject property.

Entitlement of the Applicants to apply for a Rent Repayment Order

33. The Tribunal determined that the Applicants were entitled to apply for rent repayment orders pursuant to section 41(1) of the 2016 Act. In accordance with section 41(2), the Respondent was committing the relevant offence throughout the relevant period when the subject property was let to the Applicants; and the offence was committed in the period of 12 months ending with the day on which the applications were made to the Tribunal (11th -28th May 2020).

Discretion to make Rent a Repayment Order

34. The Tribunal was satisfied that there was no ground on which it could be argued that it was not appropriate to make a rent repayment order in the circumstances of the present case.

35. Section 72(5) of the 2004 Act provides a defence for Respondents of ‘reasonable excuse’ for not obtaining a licence. The Tribunal determined that there was no reasonable excuse for not obtaining a licence in this case.

Amount of Rent a Repayment Order

36. In accordance with section 44 of the 2016 Act, first, the amount of an order must relate to rent paid in a period, not exceeding 12 months during which the landlord was committing an offence under section 95(1) of the 2004 Act. The Applicants’ claim satisfies that condition.

Second, the amount that the landlord is required to pay in respect of a period must not exceed the rent paid in respect of that period. The Applicants claim a total of £28,800.00, being nine months’ rent at £3,200.00 per calendar month.

Third, in determining the amount of any rent repayment order, the Tribunal must, in particular, take into account the conduct of the parties, the financial circumstances of the landlord and whether the landlord has been convicted of any of the offences listed in section 40 of the 2o16 Act.

37. In the first instance the Tribunal considered the period during which the property required to be licensed. In order to require an HMO licence, a property must be occupied by [NAME] forming two or [NAME] households.

38. It was confirmed by the Applicants that the tenancy commenced on 1st July 2019 and terminated on 22nd March 2020 when they vacated. The Tribunal therefore determined that this was the eligible period during which the property was operated as a licensable HMO. No evidence was provided by the Respondent to contradict this.

39. The rent was £3,200.00 per calendar month which equates to £38,400.00 per annum. The daily rate for rent is therefore £105.20 per day (£38,400.00 ÷ 365 = £105.20).

40. Based on the above time frame determined in paragraph 37 the Tribunal assessed the maximum amount of any Rent Repayment Order as follows:

Rent due 1st July 2019-28th February 2020 (8 months) 25,600.00

Rent due 1st – 22nd March 2020 (22 days @ £105.20 per day) 2,314.40

Maximum Rent Repayment Order £27,914.40

41. The Tribunal had regard to the case of [NAME] and others (2020 UKUT 0183) which concerned the calculation of a rent repayment order under section 44 of the 2016 Act. In that case Judge Elizabeth Cook held that:

18. … under the current statute, in the absence of the provision of reasonableness, it is difficult to see a reason for deducting either a fine or a financial penalty, given Parliament’s obvious intention that the landlord should be liable both (1) to pay a fine or civil penalty, and (2) to make a repayment of rent.

19. The only basis or deduction is section 44 itself and there will certainly be cases where the landlord’s good conduct, or financial hardship, will justify an order less than the maximum. But the arithmetical approach of adding up the landlord expenses and deducting them from the rent, with a view to ensuring that he repay only his profit, is not appropriate and not in accordance with the law. I acknowledge that that will be seen by landlords as harsh, but my understanding is that Parliament intended a harsh and fiercely deterrent regime of penalties for the HMO licensing offence. -

53. The provisions of the 2016 Act are rather [NAME] hard edged than those of the 2004 Act. There is no longer a requirement of reasonableness and therefore, I suggest, less scope for the balancing of factors that was envisaged in Parker-v-Waller [2012 UKUT0301]. The landlord has to repay the rent, subject to considerations of conduct and his financial circumstances.

42. Therefore, distilling the substance of the Act in this case the Tribunal determines that deductions should be made from the maximum amount set out in paragraph 41. The reasons for this are:

1) The rent included gas, electricity and water charges together with internet. The Tribunal is prepared to allow payment of these to be deducted from the rent repayment order as they are paid by the Respondent to a third party on behalf of the Applicants.

43. The Respondent, in his submission refers to the cost of utility bills as amounting to £700.00 per month. No invoices have been provided to support this and the figure appears slightly excessive. Based on its knowledge and experience the Tribunal assesses these charges as follows:

Gas Charges

£250.00 per month x 12 = £3,000.00 per annum ÷ 365 = £8.21 per day

Electric Charges

£200.00 per month x 12 = £2,400.00 per annum ÷ 365 = £6.57 per day.

Water Charges

£100.00 per month x 12 = £1,200.00 per annum ÷ 365 = £3.29 per day

Internet Charges

£50.00 per month x 12 = £600.00 per annum ÷ 365 = £1.64 per day

Therefore, the deductions relevant to this determination are calculated as follows:

Gas Charges

1st July 2019 – 28th February 2020 (8 months @ £250.00) 2,000.00

1st – 22nd March 2020 (22 days @ £8.21) 180.62

Deduction £2,180.62

Electricity Charges

1st July 2019 – 28th February 2020 (8 months @ £200.00) 1,600.00

1st – 22nd March 2020 (22 days @ £6.57) 144.54

Deduction £1,744.54

Water Charges

1st July 2019 – 28th February 2020 (8 months @ £100.00) 800.00

1st – 22nd March 2020 (22 days @ £3.29) 72.38

Deduction £872.38

Internet Charges

1st July 2019 – 28th February 2020 (8 months @ £50.00) 400.00

1st – 22nd March 2020 (22 days @ £1.64) 36.08

Deduction £436.08

44. Further, in accordance with section 40 of the 2016 Act the Tribunal is obliged to take into account the personal circumstances of the Respondent.

45. The only information provided to the Tribunal on this matter is in the email submission of 4th September 2020. In this the Respondent submits that he has mortgage payments on the property of £1,200.00 per month (although no documentation has been provided to confirm this) and general expenses of £300.00 per month. The Respondent also submits that the property remains unlet and that he is unemployed although again, no documentation was provided to confirm this.

46. Following the case of [NAME] and others (2020 UKUT 0183) the Tribunal cannot take into account mortgage payments but on the basis of information provided the Tribunal determined that it was appropriate to make a deduction of 20% of the rent repayment order due to personal circumstances.

47. In accordance with section 44(4)(a) of the 2016 Act, the Tribunal considered the conduct of the Applicant and Respondent.

48. The Applicants allege that the Respondent had committed an offence in not having an HMO licence and had not attended to repairs and renewals promptly, if at all. The Tribunal accepts that the property did not have a valid HMO licence. Had it done so there would be no need for the current application to be considered by the Tribunal.

49. The Respondent submitted that he applied for an HMO licence in June 2019 but had heard nothing further. No documentation was provided to support that. This is not confirmed by the Local Housing Authority who in June 2020 confirmed to the Applicants that it had not received an application for an HMO licence for the property. The Tribunal clearly prefers the evidence of the Applicants on this issue and regards the submission of the Respondent to be misleading. For this reason, the Tribunal reduces the deduction of 20% detailed in paragraph 45 to a 15% deduction.

50. The Tribunal therefore determines that it will make a Rent Repayment Order for the Period 1st July 2019 – 22nd March 2020 as detailed in paragraph 32 above.

51. The Quantification of the rent repayment order is therefore:

Maximum amount of any order as set out in Paragraph 39 27,914.40

Less:

Gas Charges (as per paragraph 42) 2,180.62

Electric Charges (as per paragraph 42) 1,744.54

Water Charges (as per paragraph 42) 872.38

Internet Charges (as per paragraph 42) 436.08

Total deduction 5,233.62

Amount of Rent Repayment Order following deductions 22,680.78

Less 15% for personal circumstances (as per paragraph 48) 3,402.12

Amount of Rent Repayment Order £19,278.66

52. The Tribunal therefore confirms the total amount of the Rent Repayment Order of £19,278.66 (Nineteen Thousand Two Hundred and Seventy-Eight Pounds Sixty-Six Pence) Payment should be made in full within 28 days of the date of this decision. This equates to £2,409.83 for each Applicant

APPLICATION UNDER RULE 13(2)

53. Although the Applicant, in his Application to the Tribunal did not submit an Application under Rule 13(2) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013 requesting reimbursement of the Application Fee paid, this is a matter which the Tribunal can consider on its own initiative.

54. After careful consideration the Tribunal determined that it would be just and equitable that the Application Fee of £100.00 should be reimbursed to the Applicants in this case.

55. Payment of £100.00 should be made by the Respondent to the Applicants in full within 28 days of the date of this Decision. This equates to £12.50 for each Applicant.

APPEAL

56. Any appeal against this Decision must be made to the Upper Tribunal (Lands Chamber). Prior to making such an appeal an aggrieved party must apply in writing to the First-tier Tribunal for permission to appeal within 28 days of the date of this Decision specified above stating the grounds on which that party intend to rely in the appeal.

[NAME]

First-tier Tribunal ([NAME])

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The property was subject to mandatory licensing as an HMO during the tenancy period.
  • The property was not licensed during the relevant period.
  • The landlord was the person controlling and managing the property.
  • The tenants were entitled to apply for a rent repayment order.
  • The Tribunal found no reasonable excuse for the landlord not obtaining a license.

❌ Tends to be rejected

  • The landlord's claim of applying for an HMO licence in June 2019 was not supported by evidence.
  • The landlord's claimed utility bill costs of £700 per month were not supported by invoices and seemed excessive.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted a partial rent repayment order to former tenants of an unlicensed HMO.

Who was involved?

Former tenants of an HMO and the landlord of the property.

How did the court decide, and why?

The court decided that the tenants were entitled to a rent repayment order because the landlord failed to obtain a mandatory HMO license.

Which laws or rules were applied?

The Housing and Planning Act 2016 and the Housing Act 2004 were applied.

What was the argument that mattered most?

The argument that mattered most was that the landlord failed to obtain a mandatory HMO license.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may be entitled to a rent repayment order if the landlord fails to obtain a mandatory HMO license.

What evidence or documents mattered?

Evidence of the unlicensed HMO and the failure to obtain a mandatory HMO license mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.