VadeLab
AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation for Emergency Works Consultation

Case No.

📌 In brief

The First-tier Tribunal allowed the landlord to bypass the usual consultation process with tenants for emergency repairs to the chimney stack, citing health and safety concerns.

⚖️ Legal holding

A landlord may be dispensed from consulting tenants about emergency works if the works are urgent and necessary for health and safety reasons.

Topics

emergency workshealth and safetyconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZALandlord and Tenant Act 1985 s.20

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant a landlord dispensation from consulting tenants about certain works if the tribunal finds it reasonable to do so. It defines 'qualifying works' as works on a building or premises and outlines the consultation requirements that can be dispensed with.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation to the landlord from consulting tenants about emergency works to the chimney stack.

📜 Headnote Official document

The Tribunal granted dispensation to the landlord from consulting tenants about emergency works to the chimney stack, finding the works urgent and necessary for health and safety reasons.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

HAV/29UN/LDC/2025/0763

Property

:

103-105 [ADDRESS], [POSTCODE]

Applicant: [redacted]

:

[NAME]

Respondent: [redacted]

[NAME] – [NAME] 1 [RESPONDENT] – [NAME] 2 [COUNSEL] – [NAME] 3 [COUNSEL] – [NAME] 4

Representative

:

Type of Application

:

To dispense with the requirement to consult [NAME]s about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member

:

Regional Judge Whitney

Date of Decision

:

6 January 2026

DECISION

2 This is a formal order of the Tribunal which must be complied with by the parties.

Communications to the Tribunal MUST be made by email to [EMAIL]. All communications must clearly state the Case Number and address of the premises.

Summary of the Decision

1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to the emergency works required to the chimney stack. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.

Background

2. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 27 November 2025.

3. The Property is described in the application as:

Residential premises- Building of 4 flats. No. of floors 4 Ground, 1st 2nd & 3rd. XIX Century brick built terraced property with a single staircase. The building at sometime has been converted into four flats. All the flats are accessed directly from the main staircase

4. The Applicant explains that:

We are currently going through the Section 20 consultation process for the external repairs and redecorations however it has been brought to our attention that there are emergency works required to the chimney stack as the building in question has been deemed structurally dangerous with potentially causing injury to the public as the actual damaged structure boarders a public right of way.

We would like to request a dispensation of Section 20 due to the health and safety aspects associated if the work is not carried out there could be potential injury caused to the public.

5. The Tribunal gave Directions on 8 December 2025 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.

6. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal

3 within 7 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.

7. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the leaseholders as service charges or the possible application or effect of the Building Safety Act 2022. The leaseholders have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.

The Law

8. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where [NAME] undertakes qualifying works with a cost of more than £250 per lease, the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.

9. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

10. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.

11. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.

12. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, [NAME] must rebut it. The Tribunal should be sympathetic to [NAME](s).

4 13. Where the extent, quality and cost of the works were in no way affected by [NAME]’s failure to comply, Lord [NAME] said as follows:

I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.

14. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.

15. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.

16. If dispensation is granted, that may be on terms.

17. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in [NAME] but none are relied upon or therefore require specific mention in this Decision.

Consideration

18. The Directions attached a reply form for the Respondents to complete to confirm whether they agreed with the application or not and if opposed, to provide a statement setting out why they oppose.

19. The [NAME] has returned the reply form, confirming her agreement to the application. Replies were not received from the remaining flats.

20. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.

21. The reason why dispensation from consultation requirements is said to be required is due to the health and safety aspects associated if the work is not carried out. Given the nature of the works and the potential for injury to be caused to the occupants or to the public, I am satisfied that the qualifying works are of an urgent nature.

22. There has been no objection to the dispensation of the consultation requirements from any of the Lessees.

23. None of the Lessees have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be

5 done or achieved in the event of a full consultation with the Lessees, except for the potential delay and potential problems.

24. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.

25. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision.

26. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works for the emergency work to the chimney stack as outlined at paragraph 4. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.

27. In reaching my decision I have taken account of the fact that no party has objected to the application. The leaseholders have had opportunity to raise any objection, and they have not done so.

28. The Tribunal will send a copy of this Decision to each of the Respondents.

RIGHTS OF APPEAL

29. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the [NAME] which has been dealing with the case by email at [EMAIL]

30. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

31. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

32. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works were urgent due to health and safety risks to occupants and the public.
  • No leaseholders objected to dispensing with the consultation requirements.
  • The leaseholders did not claim they suffered any disadvantage from the lack of full consultation.
  • A full consultation would not have changed the outcome and would only have caused delays.
  • One leaseholder explicitly agreed to the application for dispensation.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the landlord to bypass the consultation process with tenants for emergency repairs to the chimney stack.

Who was involved?

The landlord requested dispensation from consulting tenants about emergency works, while the tenants did not object to the application.

How did the court decide, and why?

The court decided to grant the dispensation because the works were deemed urgent and necessary for health and safety reasons.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.

What was the argument that mattered most?

The argument that the works were urgent and necessary for health and safety reasons was crucial.

Was the decision for or against the person who brought the case?

The decision was in favour of the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be granted dispensation if their works are urgent and necessary for health and safety reasons.

What evidence or documents mattered?

Evidence showing the urgency and necessity of the works for health and safety reasons was important.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for cases involving landlord and tenant disputes.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.