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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation for Urgent Lift Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass the usual consultation process for repairing lifts in a residential building. The repairs were deemed urgent due to the health and safety concerns of elderly residents who rely on the lifts.

⚖️ Legal holding

Dispensation from consultation requirements can be granted if the works are necessary and there is no demonstrated prejudice to tenants.

Topics

tenancydispensationsection 20

Provisions

Landlord and Tenant Act 1985 s.20Service Charges (Consultation Requirements) (England) Regulations 2003

📖 Technical summary

A landlord's request for dispensation from consultation requirements was granted due to urgent lift repairs, deemed necessary for resident safety.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements under section 20 of the Landlord and Tenant Act 1985 for urgent lift repairs in a residential property. The decision was based on the necessity and urgency of the repairs, and the lack of demonstrated prejudice to the tenants.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : CAM/11UE/LDC/2021/0049 P:Paperremote Property : Mackintosh and [ADDRESS] [POSTCODE] Applicant : [redacted] Company Limited

Respondent [NAME] : The [NAME] named in the application Type of application : To dispense with the consultation requirements under S.20 [NAME] Tribunal member(s) : [NAME] and venue of determination : 16 December 2021 Remote on the papers

DECISION

This has been a remote hearing on the papers which has been consented to by the Applicant and not objected to by the Respondent. A face to face hearing was not held because it was not practicable, no-one requested the same, and all the issues could be determined on the papers. The documents that I was referred to were in an electronic bundle, the contents of which I have recorded.

2

Decision of the tribunal (1) The Tribunal grants dispensation from all of the consultation requirements under S.20 of the [NAME] in relation to lift repairs. (2) The question of reasonableness of the works or cost was not included in this application, the sole purpose of which is to seek dispensation. The Background 1. The application under section 20ZA of the [NAME] (“the Act”) was made by the Applicant landlord on 9 November 2021.

2. The landlord has applied for dispensation from the statutory consultation requirements under section 20 of the [NAME] and the Service Charges (Consultation Requirements) (England) Regulations 2003 in respect of repairs to the lifts in both blocks. The work is estimated to cost approximately £5,000 plus VAT. The application is said to be urgent, as the lifts had ceased to operate and the directors considered it important to carry out the repairs as soon as possible to ensure the health, safety and wellbeing of the residents, some being elderly and reliant on the lift for safe and convenient access to their homes. Two quotes have been obtained and the lower one chosen, no additional service charge contributions have been sought as the cost has been covered by reserves.

3. Directions were issued on 15 November 2021 requiring the applicant to prepare bundles to include statements (i) Setting out the full grounds for the application, including all of the documents on which the landlord relies and copies of any replies from the tenants; (ii) The [NAME] were asked to confirm by 30 November 2021 whether or not they would give their consent to the application. (iii) In the event that such agreement was not forthcoming the [NAME] were to state by 30 November 2021 why they opposed the application and provide copies of all documents to be relied upon.

3 4. No objections were received from the [NAME].

5. The [NAME] were informed in the Directions issued by the Tribunal that the question of reasonableness of the works or cost was not included in this application, the sole purpose of which is to seek dispensation. The Evidence 6. Mackintosh and [ADDRESS] comprise two purpose built blocks of eight and six flats respectively within the same development.

7. There have been repeated failures of both lifts over the past two years. Moreover the lift in [ADDRESS] has been out of use for several weeks causing significant inconvenience to a number of residents some of whom are elderly or have mobility issues. The repairs are the minimum works necessary to ensure that both lifts are working but may not provide a long term solution.

8. Once the lifts are repaired the Directors intend to obtain a survey of the condition of the lifts as advice has already been received that one of the lifts may require replacement. If replacement is necessary this will be subject to full section 20 consultation. The Decision 9. The relevant test to be applied in an application for dispensation was set out by the Supreme Court in [COMPANY] v [NAME] & Ors [2013] UKSC 14 where it was held that the purpose of the section 20 consultation procedure was to protect tenants from paying for inappropriate works or paying an inappropriate amount. Dispensation should not result in prejudice to the tenant.

10. The Tribunal determines from the evidence before it that the works were necessary, were required to be completed urgently and that no prejudice to the lessees has been demonstrated or asserted.

11. On the evidence before it, and in these circumstances, the Tribunal considers that the application for dispensation be granted.

Name: [NAME]: 16 December 2021

4 RIGHTS OF APPEAL

1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written application for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The application for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.

3. If the application is not made within the 28 day time limit, such application must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The repairs were necessary to ensure the health, safety, and wellbeing of residents.
  • The lifts had stopped working, causing significant inconvenience to elderly residents or those with mobility issues.
  • The landlord obtained two quotes and chose the lower one for the repairs.
  • No objections were received from the tenants regarding the application for dispensation.
  • The works were required urgently, and no harm to the tenants was shown.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal granted dispensation from consultation requirements for urgent lift repairs.

Who was involved?

The landlord and the leaseholders of a residential property.

How did the court decide, and why?

The court decided to grant dispensation because the repairs were necessary and urgent, and there was no evidence of prejudice to the tenants.

Which laws or rules were applied?

Section 20 of the Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003.

What was the argument that mattered most?

The argument that the repairs were urgent and necessary for the health and safety of the residents.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass the consultation process if the works are urgent and necessary, and there is no prejudice to the tenants.

What evidence or documents mattered?

Evidence of the urgency and necessity of the repairs, and the lack of prejudice to the tenants.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.