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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation for Urgent Lift Repairs Without Leaseholder Consultation

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass a person consultation for urgent lift repairs. The repairs were deemed necessary due to the lift's failure and an elderly resident's reliance on it.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if the works are urgent and there is no prejudice to a person.

Topics

tenancy disputesurgent works

Provisions

Landlord and Tenant Act 1985 s.20ZAService Charges (Consultation etc) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant an exemption from consultation requirements if it determines that it is reasonable to do so, particularly when dealing with urgent works where there is no harm to any individual.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation from consultation requirements for urgent lift repairs.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements for urgent lift repairs in a residential property. The tribunal found the works were urgent and leaseholders had not suffered prejudice.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT 2020

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : CAM/11UF/LDC/2021/0050 HMCTS code (paper, video, audio) : P:PAPERREMOTE

Property :

40 [ADDRESS] [POSTCODE]

Applicant: [redacted]

[COMPANY]

Respondents :

[redacted] 2.[NAME] [NAME] (flat 2) 3.Mr [NAME] and [NAME] (flat 3) 4.Mr [NAME] (flat 4) Type of [NAME] : For dispensation from consultation requirements - Section 20ZA of the Landlord and Tenant Act 1985 Tribunal members : [APPELLANT] [NAME]([NAME]) Date of decision : 17 January 2022

DECISION Covid-19 pandemic: description of hearing This has been a remote determination on the papers which the parties are taken to have consented to, as explained below. The form of determination was P:PAPERREMOTE. A hearing was not held because it was not necessary, and all issues could be determined on paper. The documents that I was referred to are in an electronic bundle from the Applicant. I have noted the contents and my decision is below.

2

The tribunal’s decision The tribunal determines under section 20ZA of the Landlord and Tenant Act 1985 to dispense with the consultation requirements in respect of qualifying works to repair the lift and return to service. Reasons for the tribunal’s decision The [NAME] (1) This is an [NAME] to seek retrospective dispensation with the statutory consultation requirements in respect of urgent works to repair the lift and return it to service. (2) The matter was urgent as the lift was not functioning and one of the [NAME] is elderly and reliant on the lift to access their property. Works were completed in October 2021. (3) The total cost of the works was £4,488 which was met from reserves. (4) The relevant contributions of [NAME] through the service charge towards the costs of these works would be limited to a fixed sum unless the statutory consultation requirements, prescribed by section 20 of the Landlord and Tenant Act 1985 (the “1985 Act”) and the Service Charges (Consultation etc) (England) Regulations 2003: (i) were complied with; or (ii) are dispensed with by the tribunal. (5) In this [NAME], the Applicant seeks a determination from the tribunal, under section 20ZA of the 1985 Act, to dispense with the consultation requirements. The tribunal has jurisdiction to grant such dispensation if satisfied that it is reasonable to do so. (6) The only issue here for the tribunal is whether it is satisfied that it is reasonable to dispense with the consultation requirements (7) This [NAME] does not concern the issue of whether any service charge costs of the relevant works will be reasonable or payable or by whom they are payable.

3 The Property and parties (8) The Property comprises four flats in a converted commercial property. The flats are located on the first and second floor of the building with a commercial unit on the ground floor. (9) The [NAME] is made by [NAME] on behalf of the landlord, London and [RESPONDENT]. The [NAME] was made against the [NAME] of the 4 flats (the “Respondents”) Procedural history (10) The Applicant said that the works were urgent, as explained below. The [NAME] states that all [NAME] were happy to proceed without formal consultation and includes e mail confirmation from all [NAME]. (11) Initial case management directions were given on 15 November 2021. The directions included a reply form for any [NAME] who objected to the [NAME] to return to the tribunal and the Applicant, also indicating whether they wished to have an oral hearing. Any such objecting [NAME] was required to respond 6 December 2021. (12) The directions further provided that this matter would be determined on or after 10 January 2022 based on the documents, without a hearing, unless any party requested an oral hearing (13) No [NAME] has responded to the tribunal, and no party has requested an oral hearing. (14) On reviewing these documents, the tribunal considered that an inspection of the Property was neither necessary nor proportionate to the issues to be determined and that a hearing was not necessary. The Applicant’s case (15) Documentation provided by the Applicant states that the lift was not operational, and it was agreed with the [NAME] that repairs needed to be completed as soon as possible (16) The work was carried out by the [COMPANY] at a cost of £4,488 including VAT. The Respondents’ position (17) As mentioned above, the directions provided for any Respondent who wished to oppose the [NAME] for dispensation to complete the reply

4 form attached to the directions and send it to the tribunal and the Applicant. (18) The tribunal has not received any response or statement of case opposing the [NAME], or comments on the Applicant’s statements in the [NAME] form. In the circumstances, the tribunal concluded that the [NAME] was unopposed. The tribunal’s decision (19) Following the Supreme Court decision of Daejan Investments Ltd. v Benson [2013] UKSC 14, the only issue for the Tribunal is whether the Respondents have suffered prejudice in dispensing with the requirements. (20) This [NAME] for dispensation from the consultation requirements was not opposed by the Respondents, who have not challenged the information provided by the Applicant in the [NAME] form, identified any prejudice which they might suffer because of the non- compliance with the consultation requirements, nor asked to be provided with any other information. (21) Accordingly, in the circumstances set out in this decision, the tribunal is satisfied that it is reasonable to dispense with the consultation requirements in relation to the works. (22) For the purposes of this [NAME], the tribunal determines under section 20ZA of the 1985 Act to dispense with all relevant consultation requirements in relation to works to repair the lift. (23) This is not an [NAME] for the tribunal to approve the reasonableness of the works or the reasonableness, apportionment or payability of the service charge demand. I make no finding in that regard and the [NAME] will continue to enjoy the protection of section 27A of the Act. (24) There was no [NAME] to the tribunal for an order under section 20C of the 1985 Act. (25) The Applicant shall be responsible for serving a copy of this decision on all [NAME].

[NAME] [NAME]([NAME]) 18 January 2022

5 Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are deemed urgent by the court.
  • There is no evidence of prejudice to leaseholders.
  • The landlord consults the court about dispensing consultation requirements due to urgency.

❌ Tends to be rejected

  • (No factors identified that went against the claimant in these cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal allowed the landlord to bypass leaseholder consultation for urgent lift repairs.

Who was involved?

The landlord and leaseholders of a converted commercial property with four flats.

How did the court decide, and why?

The court decided that the landlord should be dispensed from consultation requirements because the works were urgent and leaseholders had not suffered prejudice.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation etc) (England) Regulations 2003.

What was the argument that mattered most?

The urgency of the works and the lack of prejudice to leaseholders.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to obtain dispensation from consultation requirements if the works are urgent and there is no prejudice to leaseholders.

What evidence or documents mattered?

Email confirmations from leaseholders indicating their agreement to proceed without formal consultation.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases involving property disputes.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.