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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation for Urgent Roof Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to skip consulting tenants about urgent roof repairs because the repairs were necessary to fix leaks in an elderly resident's home.

⚖️ Legal holding

A landlord may be granted dispensation from consultation requirements if the works are urgent and necessary.

Topics

tenancy disputesroof repairsconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZALandlord and Tenant Act 1985 s.20Service Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can grant dispensation from consultation requirements related to qualifying works if it determines that it is reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation from consultation requirements for urgent roof repairs.

📜 Headnote Official document

The tribunal granted dispensation to the landlord from consultation requirements for urgent roof repairs at a retirement development. The works were deemed necessary to address water leakage affecting an elderly resident's property.

📚 Full judgment Official document

OUTCOME: Allowed

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AC/LDC/2023/0302 Properties : [ADDRESS], [ADDRESS], London n10 2SH Applicant : [redacted] Respondents : [redacted] Type of application : To dispense with the requirement to consult [NAME] regarding works to repair the roof Tribunal : Judge N O’Brien Date of Decision : 19th February 2024

DECISION

Summary of Decision 1. The applicant is granted dispensation under s.20ZA of the Landlord and Tenant Act 1985 ([NAME]) from the consultation requirements imposed on the landlord by virtue of s.20 [NAME] in respect of the works referred to in its application dated 17th November 2023 Background to the Application 2. The Applicant landlord seeks dispensation under section 20ZA of the Landlord and Tenant Act 1985 from all/some of the consultation requirements imposed on the landlord by section 20 of the 1985 Act1 3. The Applicant has undertaken or will shortly complete works at the subject premises, a purpose built block of 18 apartments in a retirement development.

1 See the Service Charges (Consultation Requirements) (England) Regulations 2003 (SI 2003/1987)

The works include the repair/replacement of parts of the roof that are allowing water to penetrate the subject property. The works were estimated to cost in the region of £4,410 (plus VAT) and were due to be carried out in the W/B 20 November 2023. These works are ‘qualifying works’ within the meaning of section 20 [NAME] and the amount payable per lessee is £294 per lessee which falls above the ‘appropriate amount’ currently set at £250 per lessee.

4. The tribunal considered the application for dispensation on 13 December 2023 and directed that Applicant landlord should by 5 January 2024 write to each of the [NAME] and to any residential sub-lessee and to any recognised residents’ association concerned by email, hand delivery or first-class post, setting out the following: (a) Informing them of the application; (b) Provide by email a copy of the application (excluding any respondents’ telephone numbers or email addresses, or any separate list of respondents’ names and addresses), statement of case, supporting documents and notifying them that any response to the application should be made by 19 January 2024. (c ) Place a copy of the application and supporting documents in a communal area that is accessible to all respondents together with a copy of these directions and informing the [NAME] that if they wish to receive a printed copy of the application and these directions they should write to the applicant, who will then send printed copies (again, (excluding any respondents’ telephone numbers or email addresses, or any separate list of respondents’ names and addresses)); (d) Confirm to the tribunal by email that this has been done and stating the date(s) on which this was done.

5. By email dated 16th February 2024 the Applicant’s legal representatives confirmed that the above direction was complied with by 18th December 2023. Copies of the letters sent to the [NAME] are included in the bundle submitted by the applicant in accordance with paragraph 3 of the directions.

6. The tribunal also directed that any [NAME] who oppose the application must by : 19 January 2024: • Complete a reply form and send it by email to the tribunal; and • Send to the Applicant landlord, by email or by post, a statement in response to the application with a copy of the reply form. They should send with their statement copies of any documents upon which they wish to rely.

7. The tribunal did not receive any reply form objecting to the application from any of the [NAME].

8. The only issue for the Tribunal is whether it is reasonable to dispense with the statutory consultation requirements. This application does not concern

the issue of whether any service charge costs will be reasonable or payable. Decision 9. The tribunal can grant dispensation from the consultation requirements if it is satisfied that it is reasonable to dispense with them (s.20ZA(1) [NAME]).

10. It is apparent that the Applicant complied in substance with the preliminary consultation requirements by its letter dated 20th November 2023 in which it invited the [NAME] to make any observations and propose any alternative contractor by 26th December 2023.

11. The tribunal is satisfied that it would be reasonable to dispense with the consultation requirements. The work is necessary to address a leak in the roof. The works were urgent as the leak is or was affecting in particular the ceiling of an apartment occupied by an [NAME] who became distressed and worried about the condition of his property. In addition the applicant has complied in substance with the initial consultation requirements imposed by the [NAME] and it appears that no observations were received from any [NAME] nor were any alternative contractors nominated. Further the cost of the works is only just above the limit of £250 per [NAME] above which consultation is required.

12. For the above reasons the tribunal is satisfied that it would be reasonable to dispense with the consultation requirements in respect of the works set out in the application dated 17th November 2023. Name: Judge O’Brien

Date: 19 February 2024

RIGHTS OF APPEAL

1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written application for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The application for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.

3. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide

whether to allow the application for permission to appeal to proceed despite not being within the time limit.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e., give the date, the property and the case number), state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works were necessary to fix a roof leak affecting an apartment.
  • The works were urgent because the leak was causing distress to a resident.
  • The landlord substantially followed the initial consultation rules.
  • No residents objected to the application or suggested other contractors.
  • The cost of the works was only slightly above the limit requiring consultation.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal allowed the landlord to skip consulting tenants about urgent roof repairs.

Who was involved?

The landlord and the leaseholders of a retirement development.

How did the court decide, and why?

The court decided that the landlord could skip consultations because the repairs were urgent and necessary to fix leaks affecting an elderly resident's home.

Which laws or rules were applied?

The Landlord and Tenant Act 1s. 20 and 20ZA and the Service Charges (Consultation Requirements) (England) Regulations 2003.

What was the argument that mattered most?

The urgency and necessity of the repairs to address water leakage affecting an elderly resident's property.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation might also be able to skip consultations if the repairs are urgent and necessary.

What evidence or documents mattered?

Evidence showing the urgency and necessity of the repairs was likely important.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.