Landlord Granted Dispensation From Consulting About Major Works
📌 In brief
The First-tier Tribunal granted permission to the landlord to carry out major works without consulting the lessees, as it found that the lessees would not suffer any harm from the lack of consultation.
⚖️ Legal holding
A landlord may be dispensed from consulting lessees about major works if it is reasonable to do so and no prejudice is caused to the lessees.
📖 What the law says
This section allows a tribunal to grant a landlord permission to skip consulting lessees about major works if the tribunal finds it reasonable to do so and no harm is done to the lessees.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord from consulting lessees about major works under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted dispensation to the landlord from consulting lessees about major works under Section 20ZA of the Landlord and Tenant Act 1985, finding that the lessees had not suffered any prejudice due to the lack of consultation.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/00HB/LDC/2021/0090/AW
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
[COMPANY]
:
[NAME]
Respondent: [redacted]
:
-
Type of Application
:
To dispense with the requirement to consult [RESPONDENT] about major works: section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member(s)
:
Judge J Dobson
Date of Directions
:
18th November 2021
DECISION
Summary of the Decision
2
1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in respect of major works, being works to balconies and related. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.
The application and the history of the case
2. The Applicant management company applied by application dated 5th October 2021 for dispensation under Section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) from the consultation requirements imposed by Section 20 of the Act.
3. The Tribunal gave Directions on 13th September 2021, explaining that the only issue for the Tribunal is whether, or not, it is reasonable to dispense with the statutory consultation requirements and is not the question of whether any service charge costs are reasonable or payable. The Directions Order listed the steps to be taken by the parties in preparation for the determination of the dispute, if any.
4. The Directions further stated that Tribunal would determine the application on the papers received and that having considered the application the Tribunal was satisfied unless any objection was received. None has been.
5. This the Decision made on that basis and following a paper determination.
The Law
6. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where [NAME] undertakes qualifying works with a cost of more than £250 per lease the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
7. Section 20ZA provides that on an application to dispense with any or all of the consultation requirements, the Tribunal may make a determination granting such dispensation “if satisfied that it is reasonable to dispense with the requirements”.
8. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.
9. The leading judgment of Lord [NAME] explained that a tribunal should focus on the question of whether [NAME] will be or had been
3 prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were “a means to an end, not an end in themselves”.
10. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, [NAME] must rebut it. The Tribunal should be sympathetic to [NAME](s).
11. Where the extent, quality and cost of the works were in no way affected by [NAME]’s failure to comply, Lord [NAME] said as follows:
“I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.”
12. The “main, indeed normally, the sole question”, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
13. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
14. If dispensation is granted, that may be on terms.
Consideration
15. It is said in the application that the Property, i.e. [ADDRESS] consists of 26 apartments and 1 commercial unit spread over 7 floors. The application adds that the car park is shared by [ADDRESS] apartments and the offices along with the commercial unit. The building is stated to be purpose built with external balconies both internal to the car park area and externally overlooking [ADDRESS].
16. The Applicant explains that an external wall survey carried out recommends removal of combustible material from the external balconies and from internal balconies in the car park for fire safety reasons. The intention is to replace the combustible timber decking to the balconies with aluminium sections and with frosted glass balustrades. The dispensation sought relates to that work.
17. The Directions describe that survey as very recent. However, that may be resulted from a misunderstanding as to the date of the survey, or the
4 date shown on the application may be incorrect. The date stated is 8th October 2020. The survey itself has not been provided, although in this instance nothing turns on that in light of the situation as described below.
18. A sample lease was provided with the application (“the Lease”) and dated 20th December 2004. The Tribunal understands that the leases of the other Flats are in the same or substantively the same terms.
19. The Lease is tripartite. The Applicant is the third named part and described in the Lease as “the Company”.
20. The “Common Parts” in respect of which the Applicant has responsibilities as provided for in the Lease, are defined in clause 2.1 to include the main structure, external walls and other elements of buildings on “the Estate” and the Estate generally. “The Premises” leased by [NAME] are also defined in clause 2.8 and are stated in clause 2.8 to exclude all structural parts of “the Building”.
21. That definition lists various elements of the Common Parts, which consequently are not part of the Premises, and that list includes “any balcony”. Service charge is defined in clause 2.10 in the usual manner as being [NAME]’s contributions to the cost incurred by [NAME] and, in this instance, [COMPANY].
22. [NAME]’s obligations are set out in the Fourth Schedule and what are described as “The Company’s Management Duties” are set out in the Fifth Schedule. Those duties include maintaining and repairing the Estate, including the building.
23. Accordingly, the balconies fall within the responsibility of the Applicant.
24. There has been no response from any of [RESPONDENT] opposing the application. Indeed, the three [RESPONDENT] who have responded have agreed to the application.
25. None of [RESPONDENT] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with [RESPONDENT], except for the potential delay and potential problems.
26. Accordingly, the Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
27. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building.
5 28. This decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying long- term agreement. The Tribunal has made no determination on whether the costs are reasonable or payable. If a [NAME] wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1968 would have to be made.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Major Works Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation From Tenant Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Fire Safety Works Without Consulting Tena…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation from Consultation Requirem…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation from Consultation Requirem…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Major Works Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Allowed to Repair Roof Without Consulting Tenants
- First-tier Tribunal (Property Chamber) Landlord Granted Relief from Leaseholder Consultation Rules
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Leaseholders on Fire Safety W…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Leaseholders About Major Elec…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord acted reasonably in dispensing with consultation.
- No prejudice was caused to the lessees.
- The works were urgent and necessary to prevent further damage.
- Consultation would have delayed completion during adverse weather conditions.
- The landlord considered whether lessees had been prejudiced by the failure to consult.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant the landlord dispensation from consulting the lessees about major works.
Who was involved?
The landlord and the lessees were involved.
How did the court decide, and why?
The court decided to grant dispensation because the lessees did not suffer any prejudice from the lack of consultation.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically Sections 20 and 20ZA, were applied.
What was the argument that mattered most?
The argument that mattered most was that the lessees would not be prejudiced by the lack of consultation.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be granted dispensation if they can show that the lessees will not be prejudiced.
What evidence or documents mattered?
Evidence showing that the lessees would not be prejudiced by the lack of consultation mattered.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to seek legal advice from a solicitor for cases like this.
