Landlord Loses Appeal Over Cutting Electricity to Disabled Tenant's Property
📌 In brief
A landlord lost an appeal against an Emergency Prohibition Order issued by the local authority. The landlord had cut off electricity to a property occupied by a disabled tenant, leaving the tenant without heating, lighting, or cooking facilities. The First-tier Tribunal ruled that this constituted a dangerous situation under the a person (a person).
⚖️ Legal holding
A landlord cannot cut off essential services to a tenant's property, especially when the tenant is disabled and lacks alternative means of heating, lighting, and cooking.
📖 What the law says
This section outlines the appeals process for emergency measures taken by local housing authorities. It allows a person to appeal to the appropriate tribunal if they receive a notice under section 41 regarding emergency remedial action. Additionally, a 'relevant person' can also appeal an emergency prohibition order. Appeals must be made within 28 days of receiving the notice or the order, unless the tribunal grants an extension due to a good reason for the delay.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal upheld an Emergency Prohibition Order issued by the local authority against a landlord who had cut off electricity to a property, leaving a disabled tenant without basic utilities.
📜 Headnote Official document
The First-tier Tribunal (Property Chamber) upheld an Emergency Prohibition Order issued by the local authority against a landlord who had cut off electricity to a property occupied by a disabled tenant, leaving the tenant without basic utilities. The Tribunal found that the lack of heating, lighting, and cooking facilities constituted a Category 1 hazard under the Housing Health and Safety Rating System (HHSRS).
📚 Full judgment Official document
OUTCOME: Dismissed
© CROWN COPYRIGHT 2014
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
HAV/29UG/HEP//2025/0001
Property
:
[ADDRESS], Gravesend DA11 OSN
Applicant: [redacted]
:
In person
Respondent
:
[redacted]
:
[COUNSEL]/[COUNSEL] of Application
:
Appeal against Emergency Prohibition Order
Tribunal Member(s)
: [NAME] (Judge) [NAME] [NAME] and Venue of Hearing
:
28th April 2025
Date of Decision
:
13 May 2025
DECISION
Decision of the Tribunal:
1. The Tribunal concluded that the Respondents were entitled to find that a Category 1 Hazard existed at the property, and that such hazard involved an imminent risk of serious harm to the health and safety of “the occupier” such that it was appropriate for the Respondents to issue an Emergency Prohibition Order, prohibiting the use of the flat for all purposes, including sleeping, as made on 4th February 2025.
2 2. The Tribunal heard and accepted that no works of rectification /remedial action had taken place and as such they concluded that the application by the Applicant will be dismissed.
The Application: 3. The Applicant is the owner of a property at [ADDRESS], Gravesend in Kent DA11 OSN. This is a converted one-bedroom flat within a house. The Applicant lets out the flat.
4. The Respondents are the Council responsible for ensuring standards of housing in the area including the property in question.
5. The application is dated 4th February 2025 and was received at the Tribunal offices on 8th February 2025.
6. The property has been occupied by a young woman who according to the paperwork provided is called [APPELLANT].
7. The Applicant told us he believes that a partner spends time there as well.
8. The Applicant applies pursuant to the Housing Act 2004 that the Emergency Prohibition Order should be set aside/revoked.
Directions:
9. Directions were given on the 11th of March 2025 provided as follows; i) The Respondent by 18th March 2025 to inform the Tribunal of the names and room with flat numbers of the occupants/tenants/ owners and mortgagees likely to be affected by the emergency Prohibition Order so that the Tribunal can inform them of the appeal and give them an opportunity to join as a party or to make representations . ii) By 18th of March 2025 the Respondents to provide the Applicant with copies of the calculations used to calculate the Category 1 and/or Category 2 hazards. iii) The hearing was directed to take place remotely by video on Monday the 28th of April. iv) Inspection was not ordered. v) By 25th March 2025 the Applicant shall send to the Respondent a signed and dated statement with a statement of truth which sets out each aspect of its case copies of all relevant documents relied on any witness statements.
3 vi) By the 8th of April 2025 the Respondent shall send to the Applicant to sign and date a statement with the statement of truth which sets out each aspect of its case including a response to the points made by the Applicant copies of any other relevant documents relied on any witness statements. vii) The Applicant had a right of reply by the 22nd of April 2025. viii) Any witnesses to attend the hearing. ix) Expert evidence was not ordered. x) The Respondent was responsible for preparing the bundle.
Compliance with directions 10. The Applicant failed to provide a statement by 25th March 2025 as directed.
11. Despite this the Respondents provided a Statement of case dated 8th April 2025 and a witness statement from [NAME] dated 4th April 2025.
12. On 3rd April 2025 the Respondent applied for a case management order requesting that the Applicants application be struck out.
13. The Respondent identified a number of breaches of directions by the Applicant including; Failure to serve a statement of case. Failure to comply with directions relating to the contents of the bundle. Failure to provide a statement of truth. Failure to provide witness statements.
14. On 9th April 2025 the Applicant applied for a case management decision providing an explanation for failure to send a bundle to the Tribunal.
15. The documents that the Tribunal received from the Applicant thus consist of the application and accompanying documents at pages 8-23 of the bundle and closing submissions at pages 32-33 of the bundle.
The Law 16. The Respondent local authority is responsible for a system designed to evaluate risks to health and safety relating to the condition/deficiencies in dwellings and to enforce compliance where appropriate. The scheme was established under the Housing Act 2004 as supplemented by the [NAME] ([NAME]).
4 17. The Tribunal adopts as correct the statement of the law given in the Respondent’s statement of case at paragraphs 18 – 29.
18. The Housing Act 2004 Sc 45 provides that; “a person on whom a notice under section 41 has been served in connection with the taking of emergency remedial action under section 40 may appeal to the appropriate tribunal against the decision of the local Housing Authority to take that action.”
19. Further the Housing Act 2004 Sc 45 (5) provides that; “an appeal under subsection 1 or 2 is to be by way of a rehearing but may be determined having regard to matters of which the authority were unaware.”
20. 45(6) (b) provides that; “The tribunal may in the case of an appeal under subsection (2) confirm or vary the emergency prohibition order or make an order revoking it as from a date specified in that order”.
The Hearing: 21. Despite the failure by the Applicant to comply with directions the Tribunal took the view that it was appropriate to permit him to address the Tribunal, to put questions to the Respondent’s witness and put his case.
22. The Tribunal heard evidence from Mr [RESPONDENT] on behalf of the Respondent local authority. He confirmed his statement and that he had visited the property 3 times, on 13th January 2025, 24th January 2025 and on 4th February 2025.
23. The statement confirmed that the electricity supply had been cut off from the property by the Applicant on 24th January 2025, being the date of his second visit.
24. The statement confirmed that on the 4th of February 2025 when he attended the property, Mr [NAME] carried out an [NAME] assessment of the premises to assess the cold. He categorised the hazard as being Category 1 band A. He exhibited a copy of this assessment to his statement.
25. Mr [NAME] confirmed as part of his statement and in oral evidence that the external air temperature dropped to -1C between 31st January 2025 and 4th February 2025.
5 26. Mr [NAME] confirmed that the [NAME] was a young woman with a disability, namely had a leg amputated. He believed she may have ASD (Autistic Spectrum Disorder) and to the best of his knowledge does not work.
27. Mr [NAME] also confirmed that due to the lack of electricity there was no means of heating, lighting nor cooking. There was no gas supply to the property, no boiler nor means of obtaining hot water.
28. Mr [APPELLANT] was challenged by the Applicant over photographs that appear to show glazed windows with poor seals and a door with poor seals allowing draughts in. Mr [NAME] confirmed that he had checked for draughts which existed. He referred to a photograph which appeared to show some form of covering and which he and the Applicant confirmed aluminium foil covering a window affixed internally by the tenant.
29. Despite the lack of a formal witness statement the Tribunal decided to hear from the Applicant.
30. The Applicant explained to the Tribunal that the occupier provided him with meter readings so that he could properly calculate the amount of electricity she had used in order for him to recharge her.
31. He also told the Tribunal that having asked her on several occasions to pay what he said she owed in relation to her electricity as she had accrued arrears he decided to cut the electricity supply off. The Applicant explained to the Tribunal that if he had not done so then he would effectively be paying for the occupier’s electricity which he was not prepared to do and that the bill had been over £408.
32. An explanation was given by the Applicant about the electricity supply which went through a second meter along with another flat and the amount of the standing charge that he applied.
33. The Applicant explained to the Tribunal that there was an electric 2 kW standing plug in heater within the property that in his opinion was more than sufficient for the property although he accepted that it was not capable of being used as the electricity had been cut off by him. The Applicant did not however accept that there were any draughts in the property and said that the photographs in relation to the window showed only cosmetic faults and denied that the seals to the door permitted draughts to enter the property.
6 Findings of the Tribunal
34. The Tribunal found as a matter of fact that the electricity supply to the property had been cut off by the Applicant on or around the 24th of January 2025.
35. The Tribunal found that the [NAME] had thereafter been living in a property that had no heating, no lighting, no source of hot water and no means to cook.
36. The Tribunal was not satisfied that the Applicant’s explanation for the lack of electricity formed a legal basis to successfully challenge the Prohibition Order.
37. The Tribunal was satisfied that the lack of any utility to enable the tenant to heat the property, fell within the Category 1 hazard as determined by the Respondent.
38. The Tribunal is therefore satisfied that this appeal fails, and the emergency Prohibition Order stands unamended.
Rights of Appeal 39. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case.
40. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
41. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
42. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
Name: Judge [NAME] [NAME] (Surveyor) [NAME] (lay member)
Dated: 13 May 2025
7
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Emergency Prohibition Order Upheld Due to Serious Hazards
- First-tier Tribunal (Property Chamber) First-tier Tribunal Confirms Prohibition Orders Against Non-Conforming HMOs
- First-tier Tribunal (Property Chamber) Tenant Loses Appeal Against £15,000 Penalty for Unlicensed Property
- First-tier Tribunal (Property Chamber) Emergency Prohibition Order Confirmed Due to Fire Hazards
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Payability of Service Charges for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Tenant’s Service Charge Challenge
- First-tier Tribunal (Property Chamber) First-tier Tribunal Dismisses Cost Recovery Appeal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Confirms £4,000 Penalty for Unlicensed Property Managem…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Confirms Improvement Notice Against Property Owner
- First-tier Tribunal (Property Chamber) Service Charges Unpayable Due to Legal Non-Compliance
- First-tier Tribunal (Property Chamber) Tribunal Upholds £10,000 Penalty for Unlicensed HMO
- First-tier Tribunal (Property Chamber) First-tier Tribunal Upholds £20,803 Penalty for Unlicenced HMO Operation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
❌ Tends to be rejected
- The court dismissed the case where the tenant did not provide sufficient evidence that the service charges or administration fees were either not payable or unreasonable.
- The court dismissed the case where the property manager failed to ensure the HMO was properly licensed under Part 2 of the Housing Act 2004.
- The court dismissed the case where the tenant did not comply with the selective licensing scheme under the Housing Act 2004.
- The court dismissed the case where service charges for major works were considered reasonable and supported by proper consultation.
- The court dismissed the case where the landlord did not comply with the selective licensing schemes and faced financial penalties.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided that the landlord could not cut off electricity to a property occupied by a disabled tenant, as it posed a significant risk to the tenant's health and safety.
Who was involved?
The case involved a landlord, a local authority, and a disabled tenant.
How did the court decide, and why?
The court decided that the landlord's actions were unlawful because they left the tenant without basic utilities, which is considered a Category 1 hazard under the HHSRS.
Which laws or rules were applied?
The Housing Act 2004 and the Housing Health and Safety Rating System (HHSRS) were applied.
What was the argument that mattered most?
The argument that mattered most was that cutting off electricity to a property occupied by a disabled tenant constitutes a Category 1 hazard under the HHSRS.
Was the decision for or against the person who brought the case?
The decision was against the landlord who brought the appeal.
What does this mean for someone in a similar situation?
For landlords, it means they cannot cut off essential services to properties occupied by disabled tenants without facing legal consequences.
What evidence or documents mattered?
Evidence included the local authority's assessment of the property's condition and the testimony of a witness regarding the tenant's living conditions.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber) if permission is granted.
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to seek advice from a qualified solicitor for cases involving legal disputes over housing conditions.
