Landlord Must Maintain Unsafe Fire Escape Stairs
📌 In brief
The First-tier Tribunal decided that the landlord must maintain and replace unsafe fire escape stairs, and tenants must contribute to the cost via a variable service charge. The ruling ensures safety and fairness in shared building maintenance costs.
⚖️ Legal holding
A landlord is required to maintain and replace unsafe common parts of a building, and tenants are required to contribute to the cost of such works via a variable service charge.
📖 Technical summary
The tribunal ruled that the landlord must provide services, including the maintenance and replacement of the external metal fire escape staircase, and tenants must contribute to the cost via a variable service charge.
📜 Headnote Official document
The First-tier Tribunal ruled that the landlord must provide services, including the maintenance and replacement of the external metal fire escape staircase, and tenants must contribute to the cost via a variable service charge. Judge D Brandler presided over the case.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BE/LSC/2022/0287 HMCTS code (paper, video, audio) : P: PAPERREMOTE Property : 95 [ADDRESS] [POSTCODE] Applicant : [redacted] [NAME] (Flat D) [COUNSEL] (Flat F) [COUNSEL] (Flat A) Representative : [COUNSEL] Respondent : [redacted] : [NAME] [COMPANY] of [NAME] : For the determination of the liability to pay service charges under section 27A of the Landlord and Tenant Act 1985 Tribunal members : Judge D [NAME] : 10 [ADDRESS] [POSTCODE] Date of decision : 2nd March 2023
DECISION
2
This has been a remote hearing on the papers which has not been objected to by the parties. The form of remote hearing was P:PAPERREMOTE. A face-to- face hearing was not held because no-one requested the same and all the issues could be determined in on paper. The documents that we were referred to are in the Applicants’ bundle of [97] pages, the Respondent’s witness statement in response, a the Applicants’ response to that witness statement. The contents of which we have noted. The order made is described at the end of these reasons. Decisions of the tribunal (1) The tribunal determines that the Respondent is required to provide services, including the maintenance, repair and/or replacement of the external metal fire escape staircase to the building; and the Applicants are required to contribute towards the cost of those works by way of a variable service charge, reasonably incurred. (2) The tribunal makes an order under section 20C of the Landlord and Tenant Act 1985 so that none of the landlord’s costs of the tribunal proceedings may be passed to the lessees through any service charge. (3) The tribunal determines that the Respondent shall pay the Applicants £100 within 28 days of this Decision, in respect of the reimbursement of the tribunal fees paid by the Applicants. The [NAME]
1. The Applicants seek a determination pursuant to s.27A of the Landlord and Tenant Act 1985 (“the 1985 Act”) as to the amount of service charges payable by the Applicants in respect of the service charge years 2022. The background 2. The property which is the subject of this [NAME] is a converted Victorian house on three floors. There are a total of 6 2-bedroom self- contained flats in the building all accessed by the internal stairwell. There is an external metal fire escape staircase at either side of the building that is accessed from the rear door of each upper floor flat. It is the proposed replacement of that staircase that is the subject of this [NAME] by the leaseholder Applicants.
3. The dispute relates to the liability for the costs of the installation of fire escape stairs said to be unsafe. The costs for the work of replacement have been include in s20 consultation at an estimated cost of £35,198 plus VAT.
3 4. The Applicants allege that the requirement to replace this external staircase is as a direct result of the Respondent’s failure to maintain that common part of the building. The terms of the lease require the landlord to maintain, repair redecorate and renew the common parts and as well as within every seventh year to repair the exterior ironworks gutters pipes and woodwork of the buildings in a proper and workman like manner and with suitable materials.
5. The Applicants assert that no such work has been undertaken by the current freeholder since they acquired the freehold interest in 2010. Nor has the freeholder been able to show any evidence of repair or maintenance of the of the staircases since the building was converted in 1992.
6. The Tribunal issued directions on 30/09/2022 which were amended on 03/11/2022. They required “The landlord must by 4 November 18 November 2022 send to the Applicant by email a full statement in response to the allegations of historic neglect made by the Applicant, together with any copies of any previous decisions of a superior court to be relied upon. In addition, copies of all relevant documents relating to the dispute, which must include copies of any surveys relating to the stairs, details of works carried out by way of maintenance and repair in the last 10 years (if any) and the sums paid in respect thereof shall be provided . Details of the costs associated with the works to the stairs must be provided with a specification and tender for the works to be undertaken” 7. The Respondent’s managing agent’s position is that they took over the management of the property in 2019, that they were not responsible prior to that time for repairs, that the main applicant in Flat D purchased his flat in 2017 and should have been aware of any defects at that time and that the health and safety report finds no fault with the staircase.
8. The Respondent has not provided any details of works carried out by way of maintenance and repair in the last 10 years, in breach of direction 7 detailed above They rely on a Health and Safety report carried out on 27/02/2017 by [COMPANY] [19]. The only mention of the external staircase appears at point 3.1 of the risk assessment, some 15 pages into the report, which states merely “There is an external metal staircase escape route either side of the building which is accessed from the rear door of each upper floor flat.” [34]. No photographs are included in that report to demonstrate the condition at the time of the report and there is no suggestion that the person inspecting went onto the staircase, or whether he inspected the staircase from top to bottom.
9. In stark contrast to the 2017 report, is a report from [COMPANY] dated 4/08/2019 [44]. Steel Stair Inspector reports
4 that the two fire escapes are in an extremely poor condition. They report that the stairs are used daily by the occupiers to gain access to the garden, and they recommend that such use is stopped unless in extreme circumstances until repairs or new fire escapes are fitted [45]. Detailed photographic evidence is provided to demonstrate the poor condition of the staircase.
10. To his credit, the Respondent has conducted a s.20 consultation by way of correspondence dated 02/04/2020. Having instructed [NAME] in July 2020, they respond on 16/12/2020 with four quotations. However, to date no works have been carried out, and there is no evidence of the Respondent attempting to expedite urgent works by [NAME] a dispensation [NAME].
11. However, in the face of this [NAME] to the Tribunal, the Respondent has withdrawn the quotation and proposed works so that no service charges are demanded from the leaseholder Applicants. This is despite the engagement of [NAME] and the apparent acknowledgement of the requirement for urgent works.
12. It is the Respondent’s position therefore that the Tribunal cannot make a determination under s.27A Landlord and Tenant Act 1985 because there is no service charge demand to assess.
13. The Applicants hold a long leases of the flats within the building which require the landlord to provide services and the tenant to contribute towards their costs by way of a variable service charge. This is not in dispute and nor is the apportionment in dispute.
14. The dispute is soley that the landlords have neglected the works required to maintain the external staircase, which has led to it reaching end of life earlier than would have been necessary, but for their neglect, and therefore the landlord should be liable in full for the cost of the staircase.
15. The [NAME] seek to rely on a report from [NAME] dated 17/10/2022 [94-97] Unfortunately that report is missing the header of the letter and is not signed. That aside, it does not provide sufficient information for the Tribunal to determine whether the staircase reached end of life early, how early, what were the Applicants’ losses in that regard, taking into account that they had not been required to pay anything for repairs to the staircase in the intervening years.
16. Photographs of the building were provided in the hearing bundle. Neither party requested an inspection, and the tribunal did not consider that one was necessary, nor would it have been proportionate, to the issues in dispute.
5 The issues 17. The respondent has frustrated the [NAME] by withdrawing the quotation and removing the intention to charge service charges for the replacement external fire escape staircase that is required for the safety of the occupiers of the building.
18. On that basis, the Tribunal cannot determine anything other than the legal liability under the terms of the lease for the landlord to carry out the works, and the [NAME] to pay 1/6th each. Those issues are however not in dispute.
19. There is no valid service charge for the Tribunal to determine reasonableness.
20. In the meantime, the occupiers of the building remain without a safe external staircase.
21. Having considered all of the documents provided, the tribunal has made determinations on the various issues as follows. An uncharged service charge item: for the proposed replacement of exterior stairs 22. Under the terms of the lease the landlords are obliged to carry out the works, and are entitled to recover from each flat 1/6th of the costs that are reasonably incurred. [NAME] under s.20C and refund of fees 23. The Applicant made an [NAME] for a refund of the fees that they have paid in respect of the [NAME].
24. In the [NAME] the Applicants applied for an order under section 20C of the 1985 Act.
25. On the basis that the Respondent has frustrated this [NAME] by withdrawing the quotation and the intention to carry out urgent remedial works to the external metal fire escape staircase, leaving the Tribunal unable to determine reasonableness and payability, the Tribunal order the Respondent to refund any fees paid by the Applicant within 28 days of the date of this decision.
26. The Tribunal further determines that it is just and equitable in the circumstances for an order to be made under section 20C of the 1985 Act, so that the Respondent may not pass any of its costs incurred in
6 connection with the proceedings before the tribunal through the service charge.
Name: Judge D Brandler Date: 2nd March 2023
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Local Council Obtains Dispensation for Urgent Water Main Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal rules on service charge disputes
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Dispute Against Landlord
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Statutory Lease Extension
- First-tier Tribunal (Property Chamber) Tenant Wins Right to Annual Certified Accounts and No Reserve Funds
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Roof Repairs Without Tenant Consulta…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Premium for Collective Enfranchisement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Safety Works
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- First-tier Tribunal (Property Chamber) Tenant Not Required to Pay Unspecified Legal Costs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord is legally required to maintain, repair, and replace the external metal fire escape staircase.
- The tenants must contribute to the costs of the staircase works through a variable service charge.
- The landlord's costs for these tribunal proceedings cannot be passed on to the tenants through service charges.
- The landlord must refund the tribunal fees paid by the applicants.
- The landlord frustrated the tribunal process by withdrawing the quotation and proposed works.
❌ Tends to be rejected
- The landlord's argument that the tribunal could not make a determination because no service charge demand was issued was rejected.
- The landlord's reliance on a 2017 health and safety report was rejected because it lacked detail and photographs of the staircase's condition.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The landlord must provide services, including the maintenance and replacement of the external metal fire escape staircase, and tenants must contribute to the cost via a variable service charge.
Who was involved?
The tenants and the landlord were involved.
How did the court decide, and why?
The court decided that the landlord must maintain and replace the unsafe fire escape stairs because the landlord failed to maintain the common parts of the building as required by the lease.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 27A and 20C were applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord's failure to maintain the common parts of the building led to the staircase becoming unsafe and requiring replacement.
Was the decision for or against the person who brought the case?
The decision was for the tenants.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure that the landlord maintains the common parts of the building as required by the lease, and if the landlord fails to do so, the tenant may be entitled to a variable service charge for the cost of necessary repairs.
What evidence or documents mattered?
Evidence such as photographs of the staircase and reports from surveyors were important in showing the condition of the staircase.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to get advice from a qualified solicitor for cases involving service charges and building maintenance.
