Reasonableness and Payability of Service Charges Determined
📌 In brief
The Tribunal decided on the fairness and necessity of service charges for a tenant. The ruling ensures that the landlord cannot pass on their legal costs to the tenant through service charges.
⚖️ Legal holding
Service charges must be reasonable and payable under Section 27A of the Landlord and Tenant Act 1985.
📖 Technical summary
The Tribunal ruled on the reasonableness and payability of service charges and granted certain cost orders.
📜 Headnote Official document
The Tribunal determined the reasonableness and payability of service charges under Section 27A of the Landlord and Tenant Act 1985 and ordered that the landlord's costs of the Tribunal proceedings may not be passed to the lessee through any service charge.
📚 Full judgment Official document
OUTCOME: Allowed in Part
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/00HG/LSC/2023/0071
Property
:
[ADDRESS], [RESPONDENT], [POSTCODE]
Applicant: [redacted]
:
In person
Respondent: [redacted]
:
Mr [COUNSEL], Counsel
Type of [NAME]
:
Determination of payability and reasonableness of service charges under Section 27A Landlord and Tenant Act 1985; costs orders
Tribunal Members
:
Mr [NAME] Mr [NAME] [NAME] [NAME] of Hearing
7 August 2024
Date of Decision
:
10 November 2024
DECISION AND CONSENT TO WITHDRAW PART OF CASE
2 (1) The Tribunal makes the determinations as set out under the various headings in this Decision. (2) The Tribunal gives its consent to the Applicant under rule 221 to withdraw that part of his case concerning major works at the property as set out in an [NAME] to withdraw dated 28 August 2024. (3) The Tribunal makes an order under section 20C of the Landlord and Tenant Act 1985 (“the 1985 Act”) so that the landlord’s costs of the Tribunal proceedings may not be passed to the lessee through any service charge. (4) The Tribunal further orders under Paragraph 5A of the Commonhold and Leasehold Reform Act 2002 (“the 2002 Act”) that the landlord’s litigation costs may not be recovered via an administration charge. The [NAME]
1. The applicant applied for determination as to the reasonableness and payability of service charges in respect of (i) major works and (ii) other services for the years 2023/4 and 2024/5. He also applied for orders under section 20C of the 1985 Act and Paragraph 5A Schedule 11 of the 2002 Act.
The Hearing
2. A hearing took place at the Havant Civil Justice Centre on 7 August 2024. The applicant appeared in person. The respondent was represented by Mr [COUNSEL] of counsel.
The Background
3. The subject property is a two-storey maisonette in a block of 27 units dating from the 1970’s. Photographs were included in the bundle. The respondent is a [NAME]. All but three units are let direct to social tenants. Major works were completed in about November 2022. In respect of those, the applicant was invoiced for £38,3438.69 on 4 November 2022.
4. Following the hearing, the parties have agreed terms to settle this part of the case. By an [NAME] dated 28 August 2024 the applicant sought consent to withdraw. The Tribunal agrees that consent to withdraw should be given. Therefore no detailed consideration of the major works issue is required.
5. In addition, Mr [APPELLANT] challenged other annual service charges for 2023/4 and 2024/5. During the lunch adjournment the parties, as
1 The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013
3 directed by the Tribunal, helpfully prepared a short Scott Schedule setting out their respective positions for the disputed years.
The lease
6. The property is held by a lease dated 18 May 2009 from the Council of the City of [RESPONDENT] for a term of 125 years from 4 September 1989. The terms of the lease are not in dispute and therefore the Tribunal can deal with the lease briefly. By clause 2, the lessee covenants to pay his contribution to service charges and insurance premiums by way of additional rent.
7. Under the Sixth Schedule the lessor covenants to insure and to keep the reserved property in good and tenantable state of repair and decoration and condition. It must also keep the reserved property including the drives paths lawns open spaces halls stairs landings and passages clean and in good order and adequately lighted. It must repair the door entry telephone system and empty bulk refuse bins. The lessor is required to employ such servants agents and contractors as it considers necessary or desirable for the performance of its obligations.
8. The Lessor is required to keep proper accounts of all costs and expenses with an account to be taken on 31 March each year to be audited by its Head of Finance. Under the Fifth Schedule the lessee shall contribute and keep the lessor indemnified from and against 1/27th of all costs and expenses reasonably incurred by the lessor in carrying out its obligations.
9. By Paragraph 19(b) of the Fifth Schedule, payments on account may be demanded by the lessor. By paragraph 19(a) of the Fifth Schedule the lessor may serve notice on the lessee stating a proportionate amount due from the lessee for the accounting period to which the notice relates, being a balancing payment or credit in respect of the accounting year in question.
The Applicant’s Case in Relation to Annual Service Charges
10. The Applicant’s case was that for six or seven years, service charges had been constant. In 2021/2022 it was £460. By 2023/2024 the charges had increased to £927 and for 2024/20 to £1303. This level of increases could not be justified, and the Applicant’s queries were not answered. During the hearing, the Applicant conceded many of the disputed items.
The Respondent’s case in relation to annual service charges
11. The Respondent provided a detailed position statement [statement of case]. Furthermore, Mr [NAME] called [NAME] [NAME] [NAME] who had provided a witness statement verified by a statement of truth. [NAME] [NAME] exhibited a large volume of relevant documents to her witness statement. [NAME] [RESPONDENT] is a Leasehold Officer employed by
4 the Respondent. Copies of the invoices for 2024/2025 and 2023/2024 were exhibited to [NAME] [NAME] witness statement.
Findings
12. The Tribunal found [NAME] [NAME] to be a credible witness. The findings of the Tribunal in relation to the annual service charges are set out on the attached Scott schedule.
Orders under section 20C of the 1985 Act and paragraph 5A Schedule 11 of the 2002 Act
13. At the hearing the Respondent conceded these applications. Accordingly, the Tribunal orders that none of the Respondent’s costs in the proceedings are to be regarded as relevant costs for the purpose of the service charge and that no such litigation costs may be recovered via an administration charge against the applicant.
Mr [APPELLANT]
10 November 2024
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have.
If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME].
If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit.
The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking.
If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 10 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Reviews Service Charges Under Landlord and Tenant Act 1…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Service Charges for Buckden Marina Leasehold…
- First-tier Tribunal (Property Chamber) Tribunal rules on service charges under Landlord and Tenant Act
- First-tier Tribunal (Property Chamber) Tenant Ordered to Pay Interim Charge for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charges and Administration Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charge Validity
- First-tier Tribunal (Property Chamber) Service Charges and Administration Charges Validity Judgement
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Service charges must be reasonable and payable under the Landlord and Tenant Act 1985.
- Service charges and administration charges must be reasonable and validly demanded.
- Service charges are only payable to the extent that services provided are of a reasonable standard and should be limited accordingly.
- Service charges are payable for reasonable costs incurred by landlords under section 27A of the Landlord and Tenant Act 1985.
- A tenant is entitled to have service charges deemed reasonable and payable under section 27A of the Landlord and Tenant Act 1985.
- A landlord must ensure that service charges are reasonable and payables under section 27A of the Landlord and Tenant Act 1985.
- Service charges under s.27A of the Landlord and Tenant Act 1985 must be reasonable and payable.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided on the reasonableness and payability of service charges under the Landlord and Tenant Act 1985.
Who was involved?
The case involved a tenant and a landlord, specifically a not-for-profit housing provider.
How did the court decide, and why?
The court decided that the service charges were reasonable and payable, based on the evidence presented and the applicable legislation.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, particularly Section 27A, and the Commonhold and Leasehold Reform Act 2002, specifically Paragraph 5A, were applied.
What was the argument that mattered most?
The argument that mattered most was the challenge to the reasonableness and payability of the service charges.
Was the decision for or against the person who brought the case?
The decision was partly in favour of the tenant, as some service charges were deemed unreasonable.
What does this mean for someone in a similar situation?
Someone in a similar situation should carefully review their lease agreement and challenge any service charges they believe are unreasonable.
What evidence or documents mattered?
Photographs, lease agreements, and invoices for service charges were important pieces of evidence.
Can a decision like this be appealed?
Yes, decisions from the First-tier Tribunal can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is advisable to seek legal advice from a qualified solicitor for cases involving leasehold disputes.
