Service Charges for Major Roof Repairs Allowed by First-tier Tribunal
📌 In brief
The First-tier Tribunal ruled that a landlord could charge a tenant for major roof repairs and interim service charges, finding the charges reasonable and payable under the 1985 Act. The tenant did not provide any response or challenge to the charges.
⚖️ Legal holding
Service charges for major works and interim charges are reasonable and payable if they fall within the landlord's obligations under the lease and there is no specific challenge or contradictory evidence.
📖 Technical summary
The Tribunal found the service charges for major roof works and interim charges to be reasonable and payable under the 1985 Act.
📜 Headnote Official document
The Tribunal determined that service charges for major roof works (£4,553.86) and interim charges (£885.86) were reasonable and payable by the tenant under Section 27A of the 1985 Act, despite the tenant's failure to respond to the application.
📚 Full judgment Official document
OUTCOME: Allowed
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FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference : CHI/29UN/LIS/2020/0039
Property : [ADDRESS] [POSTCODE]
Applicant : [redacted] (the Landlord)
Representative:
[RESPONDENT]
Respondent: [redacted]
[NAME] (the Lessee)
Representative:
---
Types of Application: Determination of service charges - Section 27A Landlord and Tenant Act 1985 (the 1985 Act)
Tribunal Members: Judge [NAME], MIRPM
Date of Decision: 30 November 2020
DECISION
© CROWN COPYRIGHT 2020
Decision
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(1) The The Tribunal determines in accordance with the provisions of Section 27(A) of the 1985 Act, that the sums of £4,553.86 in respect of major roof works, and £885.86 by way of interim service charges, in each case in the service charge year 2019/2020, are reasonable and payable by the Respondent to the Applicant.
Reasons INTRODUCTION 1. The application received by the Tribunal was dated 21 July 2020 and was for determination of service charges payable by the Respondent lessee to the Applicant landlord, in the service charge year 2019/2020. The Applicant states that [ADDRESS] [POSTCODE] (the Property), is a self-contained flat within a converted house of 6 flats and 1 commercial unit.
2. Directions were issued on 3 September 2020, providing for the matter to be determined by way of a paper determination, rather than by an oral hearing, unless a party objected; no such objections have been made and accordingly, the matter is being determined on the papers.
3. The Applicant has provided an electronic bundle of documents to the Tribunal which variously included copies of the application, service charge accounts, specimen lease, the Respondent`s statement of truth, documents and photographs.
4. The lease provided in relation to Flat 6, is a Lease dated 13 May 1992 made between [COMPANY] (1) [NAME] (2) (“the Lease”) for a term of 99 years from 29 September 1987.
5. Due to Covid 19 restrictions, no inspection was carried out in respect of the Property. THE LAW 6. Section 27A Landlord and Tenant Act 1985 provides that:- (1) An application may be made to the appropriate tribunal for a determination whether a service charge is payable and, if it is as to – (a) The person by whom it is payable, (b) The person to whom it is payable, (c) The amount which is payable, the date at or by which it is payable, and (d) The manner in which it is payable. (2) Subsection (1) applies whether or not any payment has been made. (3) An application may also be made to the appropriate tribunal for a determination whether, if costs were incurred for services, repairs, maintenance, improvements, insurance or management of any specified description, a service charge would be payable for the costs and, if it would, as to- (a) The person by whom it would be payable, (b) The person to whom it would be payable, (c) The amount which would be payable, (d) The date at or by which it would be payable, and
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(e) The manner in which it would be payable. (4) No application under subsection (1) or (3) may be made in respect of a matter which- (a) has been agreed or admitted by the tenant, (b) has been, or is to be, referred to arbitration pursuant to a post-dispute arbitration agreement to which the tenant is a party, (c) has been the subject of determination by a court, or (d) has been the subject of determination by an arbitral tribunal pursuant to a post-dispute arbitration agreement. (5)-(7)….
WRITTEN REPRESENTATIONS 7. The electronic bundle includes a witness statement made by [NAME] of the managing agent, [APPELLANT]. In broad terms, the Applicant requests a determination of reasonableness of service charges for the year 29 September 2019 to 28 September 2020, variously being interim charges of £885.86 and major roof work costs of £4,553.86. The Applicant submits that the interim service charge demanded includes :- Communal cleaning - £780.00 x 16.67% = £130.00 Communal lighting – £250.00 x 16.67% = £41.60 Fire prevention system - £570.00 x 16.67% = £95.00 General maintenance - £750.00 x 14.29% = £107.14 Roof report & maintenance - £250.00 x 14.29% = £35.71 Insurance premium - £850.00 x 14.29% = £121.42 Accounts - £540.00 x 14.29% = £77.14 Management fee – £1,700.00 x 14.29 = £242.85 PPS (out of hours call centre) - £245.00 x 14.29% = £35.00 8. The Applicant explains that the proportions attributable to the Property are variable either at 14.29% or 16.67%, given that the commercial premises do not contribute to service costs for internal communal residential areas of the building. The Applicant says that despite being demanded, no sums have been paid by the Respondents for the above service charge amounts. The Applicant further states that Clause 2(xiii)(b) of the Lease entitles her to request monies on account and that in regard to major works, these arose following part of the roof having been stripped off by extremely strong winds. The Applicant says that temporary covering was put in place whilst [NAME] were consulted regarding the extent of necessary works; water ingress then started to occur to the top flat, following which Margate Council served an Improvement Notice in respect of the required roof repair.
9. The Applicant further submits that it arranged for several roofers to inspect and also enquiries were made regarding insurance cover for the costs, but were refused on the basis that the damage was due to wear and tear. The Applicant stated that Section 20
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consultation notices were served on the lessees. The Applicant further stated that three quotations were obtained and that the cheapest tenderer was selected to do the work.
10. The Respondent appears to have provided no statement, response or challenge in relation to the application, notwithstanding the requirements of the directions issued in the matter. CONSIDERATION 11. The Tribunal, have taken into account all the case papers in the bundle.
12. The issue for determination under Section 27A of the 1985 Act is as to whether or not the interim & major works service charges in 2019/2020, are reasonable and payable.
13. In regard to both the interim service charge and major works sums, the Tribunal notes that the Respondent has made no response to the application or provided any statement to contradict any part of the claim. In regard to the amounts proposed, the Tribunal notes that these were raised by the new managing agents during the early period of their appointment and, as budget or estimated figures, the Tribunal considers them to be not wholly unreasonable, particularly in the absence of any specific challenge, provision of comparables or other evidence to the contrary. The Tribunal further notes that the budget items are within the landlord`s obligations under the Lease which provides at Clause 2(xiii)(b) for payments to cover estimated costs.
14. In regard to the major roof works, the Respondent has not made any challenge to the Section 20 consultation process. It appears that an attempt was made by the Applicant to pursue a claim against [NAME], but that this was rejected on the ground that the work was due to wear and tear. The Tribunal further notes that the roof damage also appears to have occurred prior to the date when [NAME] took over as managing agents.
15. The Applicant confirmed at paragraph number 20 of its statement at Page 82 of the bundle that three quotations had been obtained, that VAT had been added as well as 10% & VAT for their inspections and supervision, and that in consequence, the total cost was £31,876.44, of which the 14.29% share attributable to the Property was £4,553.86. The lowest tender appears to have been selected and in the absence of challenge, or further or other evidence to the contrary, the Tribunal considers the above costs to be reasonable and payable. Appeals 1.A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case, by email to [EMAIL]
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an
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extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Service Charges for Communal Expenses and Roof Repairs Found Reasonable
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules for Equal Service Charges Among Tenants
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charges Reasonable and Payable
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Unreasonable Advance Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Without Tenant Cons…
- First-tier Tribunal (Property Chamber) Service Charges Not Payable Due to Management Company's Non-Compliance
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charge for Major Works Reasonable and Pay…
- First-tier Tribunal (Property Chamber) Service Charges Found Reasonable by First-tier Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Upholds Service Charges for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal rules on reasonableness of service charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charges Reasonable and Payable
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord's request for interim charges was supported by the lease.
- The major roof works were necessary due to strong winds and water ingress.
- The landlord obtained three quotations for the roof work and selected the cheapest.
- The budget or estimated figures for the interim service charges were not wholly unreasonable.
❌ Tends to be rejected
- The respondent failed to provide any statement or challenge to the application.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the service charges for major roof repairs and interim charges to be considered reasonable and payable.
Who was involved?
The landlord requested the service charges from the tenant.
How did the court decide, and why?
The court decided that the charges were reasonable because the tenant did not provide any response or challenge to the charges.
Which laws or rules were applied?
The court applied Section 27A of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The fact that the tenant did not respond or challenge the charges was the most important argument.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure they respond to any requests for service charges and provide evidence if they believe the charges are unreasonable.
What evidence or documents mattered?
The lack of response or challenge from the tenant was the key evidence.
Can a decision like this be appealed?
Yes, a person can appeal this decision to the Upper Tribunal (Lands Chamber) if they obtain permission from the First-tier Tribunal.
Is it worth getting a solicitor for a case like this?
It is recommended to seek legal advice from a qualified solicitor for cases involving service charges.
