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AllowedFirst-tier Tribunal (Property Chamber)·

Service Charges for Structural Repairs Allowed by First-tier Tribunal

Case No.

📌 In brief

The First-tier Tribunal ruled that the service charges for repairing structural defects in a block of flats are reasonable and payable under the lease terms. The Tribunal considered the cost-effectiveness of the repairs and concluded that the charges were fair and reasonable.

⚖️ Legal holding

Service charges for repairing structural defects are reasonable and payable under the lease terms.

Topics

service chargesstructural defectslease terms

Provisions

Landlord and Tenant Act 1985 s.27A(3)Landlord and Tenant Act 1985 s.18(2)

📖 What the law says

Landlord and Tenant Act 1985 s.18

A 'service charge' refers to an amount paid by a tenant as part of or in addition to rent, which covers services, repairs, maintenance, improvements, insurance, or the landlord's management costs. The 'relevant costs' include the actual or estimated costs incurred by the landlord related to these services.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal determined that the service charges for repairing structural defects are reasonable and payable under the lease terms.

📜 Headnote Official document

The First-tier Tribunal determined that the service charges for repairing structural defects in a block of flats are reasonable and payable under the lease terms. The Tribunal found that the cost of repairs was reasonable and cost-effective, and that the lease terms implied coverage for resulting repair work.

📚 Full judgment Official document

OUTCOME: Allowed

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First-tier Tribunal

Property Chamber

(Residential Property)

Case reference

: CHI/00HN/LIS/2021/0016

Property

: [ADDRESS] [POSTCODE]

Applicant

: [redacted] representative

[APPELLANT].

Respondents

: [redacted]

[NAME] (flat 2)

[NAME] (flat 3)

[NAME] (flat 4)

[NAME] [NAME] (flat 6)

[NAME] [NAME] (flat 7)

[NAME] (flat 10)

[NAME] (flat 12)

[NAME],

[COUNSEL], and [NAME] representative

[COUNSEL] (lay)

self represented : [NAME] of Application : 12th March 2021

Type of Application : to determine reasonableness and payability of service charges

The Tribunal

: Judge Bruce Edgington

Michael Donaldson FRICS

Date of decision : 20th August 2021

____________________

DECISION _______________ ©

1. In respect of the Respondent’s claim for monies on account of service charges the Tribunal determines that the amount that is reasonable and payable is £15,863.05 per flat.

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Reasons Introduction 2. The [NAME] have lodged an e-bundle of documents and any page numbers quoted in this decision will be the page numbers at the top of the pages in that bundle i.e. the gross page numbers rather than the sub- section numbers.

3. This is a claim by the freehold owner of the property for payment of money on account of service charges alleged to be reasonable and payable under the terms of a long lease of the property granted by the Applicant’s predecessor in title to the Respondents or their predecessors in title.

4. The property is a purpose built block of flats constructed in 2008. It has suffered from serious building defects. The problems started with water ingress and as work was undertaken to rectify that, major structural problems were identified. This Tribunal’s task is limited to the nature of the application and the extent of the representations and evidence produced by the parties.

5. None of that deals with the cause of the problems nor whose fault it was or who may be liable to reimburse the cost. As was said in the last decision of the Tribunal, it is hoped that expert legal advice has been obtained.

6. There have been a number of Tribunal decisions relating to this matter, the last of which was dated 29th June 2021. This granted dispensation from the statutory consultation requirements for a demand for the estimated cost of the major works to the property as at 1st January 2021.

7. This is a separate application, although of the same date, for the Tribunal to assess whether such estimated service charges are reasonable and payable. Various directions orders have been made. In particular, it has been ordered that this paper determination is to be based on the representations of the parties and evidence filed unless any party objected. None has although [NAME] says that in her view the Tribunal cannot assess the reasonableness of the service charges demanded on account because it is “…near-impossible to determine if even the anticipated costs are reasonable” (page 197).

The Lease 8. The previous decisions have set out the basic terms of the leases. There have been no specific disputes about those terms which have been relevant to the various decisions. However, [NAME] and [NAME] now raise one issue in their representations at pages 197, 200 and 201. They refer to the fact that the specification of works upon which the service charge demand is made refers to decorating works to flat interiors plus replacement kitchens and bathrooms. As these are not included in the reserved property, it is argued that they cannot form part of a service charge.

The Law 9. Sub-section 27A(3) of the Landlord and Tenant Act 1985 (“the 1985 Act”) says that this Tribunal has jurisdiction to determine “whether, if costs were incurred for services repairs, maintenance, improvements,

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insurance or management of any specified description, a service charge would be payable for the costs and, if it would, as to…” who would pay and the amount that would be payable.

10. Sub-section 18(2) of the 1985 Act defines a service charge as being “an amount payable by a tenant” being “the costs or estimated costs incurred or to be incurred by or on behalf of the landlord”.

The Inspection 11. As there is a full description of the building in which the flats are situated in the earlier decisions, the Tribunal members decided that a pre-hearing inspection was not necessary. They also had the benefit of seeing the full specification of works.

Discussion 12. The bundle provided for the Tribunal includes a statement from [NAME] dated 10th June 2021. Mr. [NAME] has been a building surveyor for over 25 years. He says that he is a director of [NAME] instructed to assist in the facilitating of the remedial works since 8th November 2016. He was originally instructed by the Respondents but then agreed with the Applicant to assist with these works, presumably with the consent of the then leaseholders.

13. Mr. [NAME] attended an onsite meeting on the 14th May between a number of leaseholders, the Applicant’s managing agents and the contractors when the specification was considered. Agreement was reached on a number of works to be excluded from the specification which brought the estimated cost down from £323.385.60 (February 2021) to £208,256.40 (May 2021) The final pages of the schedules are 166 and 182 in the bundle respectively.

14. The natural inference from this is that Mr. [NAME] agrees with the work and that the estimated cost is reasonable.

15. Turning now to the question of the burden of proof to be applied, the Tribunal notes the case of [NAME] v [COMPANY]/26/2005; LRX/31/2005 & LRX/47/2005. His Honour Judge Rich QC had to consider this issue in a service charge case. At paragraph 15 he stated :

“If the landlord is seeking a declaration that a service charge is payable he must show not only that the cost was incurred but also that it was reasonably incurred to provide services or works of a reasonable standard, and if the tenant seeks a declaration to the opposite effect, he must show that either the cost or the standard was unreasonable. In discharging that burden the observations of [NAME] J in the Yorkbrook4 case make clear the necessity for the (Tribunal) to ensure that the parties know the case which each has to meet and for the evidential burden to require the tenant to provide a prima facie case of unreasonable cost or standard.”

16. The Respondents have produced no evidence to contradict the figures put forward. It is said, once again, that there should have been consultation

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and the obtaining of competitive quotes. This point has already been dealt with in the decision on the Section 20ZA application. Mr. [NAME] also makes it clear that it was reasonable and cost effective to use the same contractors.

17. The point made on the terms of the leases is a reasonable one. The problem is that the leases simply do not provide for damage caused to the demised premises by structural problems. If a court was asked to determine what the lease terms should be for this situation it would look at all the circumstances, including, in particular, the fairness to the leaseholders. Would it be fair to expect some leaseholders to sustain much more of the liability than others when it is the building as a whole that has been damaged?

18. It is clear that the structural problems have caused different internal defects for different leaseholders. If a court did find a breach of contract or a tortious liability in a class action, it would be likely to order the landlord to rectify all problems or award an amount to cover all expenditure. The leaseholders would then distribute that amount between themselves according to their actual losses.

19. In this case, the cost of the repairs to the structure is something covered by the service charge provisions in the leases. In the Tribunal’s view the cost of resulting repair work caused by the main structural issues would, by implication, be covered by the service charge provisions and be shared equally amongst the leaseholders. This is yet another reason why the parties should seek expert legal advice on whether liability rests elsewhere for the cost of all this work.

Conclusions 20. The Tribunal, having taken all the evidence and representations into account determines that the amount of £15,863.05 per flat is reasonable and payable under the terms of the lease. The original total claimed (page 82) was £239,825.00 which included £226,000.00 for major works which was the only item disputed i.e. £13,825.00 was undisputed. The major works figure has now been reduced to £208,256.40. Thus £208,256.40 + £13,825.00 = £222,081.40 and 7.1429% of that is £15,863.05 per flat.

……………………………………….. Judge Edgington 20th August 2021

ANNEX - RIGHTS OF APPEAL

i. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.

ii. The application for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.

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iii. If the application is not made within the 28 day time limit, such application must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.

iv. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The estimated service charges for major works were deemed reasonable and payable.
  • The Tribunal had previously granted dispensation from statutory consultation requirements for the estimated cost of major works.
  • A building surveyor, originally instructed by the respondents, agreed with the work and the estimated cost.
  • The respondents did not provide evidence to contradict the figures for the service charges.
  • The cost of repairs to the structure and resulting internal damage is covered by the service charge provisions.

❌ Tends to be rejected

  • The argument that decorating works to flat interiors, replacement kitchens, and bathrooms could not be part of a service charge was rejected.
  • The argument that there should have been consultation and competitive quotes was rejected.
  • The argument that the Tribunal could not assess the reasonableness of anticipated costs was rejected.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The service charges for repairing structural defects in a block of flats are reasonable and payable under the lease terms.

Who was involved?

The freehold owner of the property and the tenants of the flats.

How did the court decide, and why?

The court decided that the service charges were reasonable and payable because the repairs were necessary and cost-effective.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 27A(3) and 18(2) were applied.

What was the argument that mattered most?

The argument that the repairs were necessary and cost-effective was the most important.

Was the decision for or against the person who brought the case?

The decision was for the freehold owner of the property.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure that the service charges are reasonable and cost-effective.

What evidence or documents mattered?

Evidence of the cost-effectiveness of the repairs and the lease terms was important.

Can a decision like this be appealed?

Yes, a person wishing to appeal this decision must seek permission to do so within 28 days.

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.