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Allowed in PartFirst-tier Tribunal (Property Chamber)·

Tenant Granted Partial Rent Repayment Order Due to Landlord Harassment

Case No.

📌 In brief

The First-tier Tribunal granted a partial rent repayment order to a tenant due to landlord harassment but partially dismissed the claim regarding an unlicensed HMO. The Tribunal found that the landlord's behavior constituted harassment under the Protection from Eviction Act 1977 but did not find sufficient evidence to support the claim regarding an unlicensed HMO.

⚖️ Legal holding

A tenant is entitled to a rent repayment order if the landlord commits an offense under the Housing and Planning Act 2016.

Topics

rent repayment ordersharassmentunlicensed HMO

Provisions

Housing and Planning Act 2016 s.44Protection from Eviction Act 1977 s.1(3A)Housing Act 2004 s.72(1)

📖 What the law says

Housing and Planning Act 2016 s.44

If a tenant receives a rent repayment order from the First-tier Tribunal under the Housing and Planning Act 2016, the amount of the order must relate to the rent paid by the tenant during the specified period. The period can vary based on the type of offense committed by the landlord, such as harassment or operating an unlicensed HMO.

Housing Act 2004 s.72

An offense is committed when an HMO (House in Multiple Occupation) is required to be licensed under the Housing Act 2004 but is not so licensed. This offense can be committed by anyone controlling or managing the HMO or by landlords whose interests in the property are superior to those of others managing it.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted a partial rent repayment order due to harassment and partially dismissed the claim regarding an unlicensed HMO.

📜 Headnote Official document

The Tribunal granted a partial rent repayment order due to landlord harassment and partially dismissed the claim regarding an unlicensed HMO. The Tribunal found that the landlord's behavior constituted harassment under s.1(3A) of the Protection from Eviction Act 1977 but did not find sufficient evidence to support the claim regarding an unlicensed HMO.

📚 Full judgment Official document

OUTCOME: Allowed in Part

1

Case Reference : CHI/00HB/HMF/2021/0016

[NAME] : 87 [ADDRESS],

[POSTCODE]

Applicant: [redacted]

Respondent: [redacted] : Rent Repayment Order, Housing

and Planning Act 2016 (Occupier)

Tribunal Members : Judge Dovar

Mr [NAME] and venue of : 10th September 2021, Remote Hearing

Date of Decision : 15th September 2021

_______________________________________________

DECISION ____________________________________

© CROWN COPYRIGHT

FIRST - TIER TRIBUNAL [NAME] CHAMBER ([NAME])

2 1. This is an application, dated 8th June 2021, for a Rent Repayment Order under s.44 of the Housing and Planning Act 2016 (‘the Act’) by Ms [APPELLANT] who was a tenant of Mr [RESPONDENT] at the [NAME].

2. Ms [APPELLANT] seeks payment of £3,780, being rent accepted to have been paid to Mr [RESPONDENT] for the period August 2019 to May 2020 on two grounds: (1) harassment and (2) renting an unlicenced house in multiple occupation. The material statutory provisions are set out in the appendix to this decision.

3. Directions were given by the Tribunal on 21st July 2021 including for Mr [RESPONDENT] by 27th August 2021, to file any evidence, including that of his financial circumstances or any other circumstances which would justify a reduction in the amount of any order made. The Directions also set out the issues for this Tribunal to consider. Mr [RESPONDENT] did not engage with the directions. Whilst he said he did get them, he had too many other things going on at the time.

4. The hearing was conducted remotely and although there was some difficulty with Mr [RESPONDENT] and Tribunal Member [NAME] joining, fortunately they both managed to participate by telephoning in and neither was at a disadvantage because of that.

5. Ms [APPELLANT] filed a bundle in accordance with the directions, gave evidence and was questioned by the Tribunal and Mr [RESPONDENT]. The Tribunal permitted Mr [RESPONDENT] to give evidence and he was questioned by Ms [APPELLANT] and the Tribunal. Both parties gave short summing up speeches.

3 Time for bringing an application 6. Before dealing with either basis for the application, the first point of general application is that s.41 of the Act provides that the application must be based on an offence which was committed in the period of 12 months ending with the day on which the application was made (s.41(2)(b)). In this case therefore the offence in question must have occurred in the 12 months leading up to the date of the application, 8th June 2021; i.e. from 9th June 2020. Ground 1: Harassment 7. The first basis upon which it is said that the Applicant is entitled to an Order is due to Mr [RESPONDENT]’s harassment of her.

8. At first it is said that Mr [RESPONDENT] would wrongly blame her for making a mess in the kitchen. He responded to say that he was trying to make sure that everyone tidied up after themselves. This appeared to the tribunal to be minor issues which did not come close to any of the prescribed offences.

9. However, from June 2020 it was said that he would scream at night and would play loud music during the day. Further that when approached by Ms [APPELLANT] and asked to turn the music down because she needed peace, it was turned up louder.

10. Ms [APPELLANT] said she would have moved out when this occurred, but she was unable to do so because of the difficulties faced in moving whilst the

4 country was in lockdown. She did manage to eventually move out in August 2020 though.

11. Mr [RESPONDENT] did not deny the screaming. He gave no explanation for it. He also did not deny the loud music during the day, nor that Ms [APPELLANT] was in the [NAME] and working from home. His response was that he did not consider it was a problem and that if it had been a problem, then Ms [APPELLANT] would have gone to the police. Offence Committed? 12. The first issue for the Tribunal is whether it is satisfied beyond reasonable doubt (s.43) that that there has been an offence under either of ss.1(2), (3), or (3A) of the Protection from Eviction Act 1977.

13. Further, given s.41 (2) (b) of the 2016 Act, in this case, the offence must have been committed after 9th June 2020. The evidence from Ms [APPELLANT] was that the conduct complained of did occur after this date, being from June 2020 to the end of her tenancy in August 2020.

14. The Tribunal does not consider an offence is made out under s.1(2) of the 1977 Act, as Ms [APPELLANT] does not complain that she was actually removed or that attempts were made to forcibly evict her.

15. The Tribunal is also not satisfied beyond reasonable doubt that s.1(3) applies, in that although the Tribunal finds that there was screaming and loud music, it is not satisfied that that was done with an intention to cause Ms [APPELLANT] to move out. It seems it was more random, bullish and selfish behaviour on the part of Mr [RESPONDENT].

5 16. However, the Tribunal is satisfied that s.1(3A) is made out. Firstly, it was abundantly clear and was not denied that there was screaming at night and loud music during the day. That meets the first requirement of s.1(3A), being acts likely to interfere with the peace or comfort of Ms [APPELLANT]. The second requirement is that either Mr [RESPONDENT] knew or had reasonable cause to believe that that was likely to cause her to give up occupation. The Tribunal is satisfied beyond reasonable doubt that either he was aware that his conduct was likely to cause her to give up occupation or that he had reasonable cause to believe that that would be the impact. Under this section the Tribunal does not have to be satisfied that Mr [NAME] intended to cause her to leave, but that he knew or had reasonable cause to believe that his conduct was likely to cause her to do so nonetheless.

17. It is difficult to comprehend how anyone could consider otherwise in light of the screaming and loud music. The Tribunal was not impressed with Mr [RESPONDENT]’s response to this allegation, which was that he did not consider it was a problem, as if it was, Ms [APPELLANT] could have simply called the police. It is difficult to imagine anyone wanting to live in a [NAME] where he was screaming at night and playing loud music during the day. Further, Ms [APPELLANT] stated she was caught in a difficult situation given that she could not move out during lockdown and was trying for a period to work from the [NAME], which became impossible.

18. Further, the Tribunal believed the evidence of Ms [APPELLANT] when she stated that she had said she needed peace and quiet and had also begged him to turn the music down, but that that only made matters worse. Therefore,

6 if not at first, at least once they had had this conversation, which must have been at least by August 2020, he would have been aware of her problem and that it was likely to cause her to move out. Order 19. Having found that an office was committed arising from conduct around June 2020, s.44(2) provides that the Tribunal can make an order for repayment of rent in respect of the period of 12 months ending with the date of the offence; i.e. from June 2019 to June 2020. Even if the offence was not committed until shortly before she moved out in August 2020, that would still provide for a 12- month period between August 2019 and August 2020.

20. In considering whether to make such an order and the level of rent to be repaid, the Tribunal has regard to circumstances of the offence, Mr [RESPONDENT]’s approach to this application and specifically in relation to the amount of any order, the factors set out at s.44(4), being the conduct of the parties as well as the financial circumstances of the landlord.

21. There is no complaint about Ms [APPELLANT] or her conduct as a tenant. Mr [RESPONDENT] accepted that she had paid her rent on time. As for conduct, given the finding of an offence of harassment and the nature of it from around June to August 2020, when Ms [APPELLANT] left and that this was during a lockdown period when she was trying to work from home, as well as justifying the making of an order, the Tribunal considers this to be a significantly aggravating factor in considering the amount.

7 22. As for Mr [RESPONDENT]’s financial circumstances, he had failed to follow the Tribunal’s directions and provide any evidence. He was given an opportunity to provide some details orally, but it was difficult to ascertain his precise position. Whilst he said he was going through a divorce, he said was about to sell his business for around £60,000 and owned properties. The Tribunal was therefore unable to take this into account as a factor to reduce any order. However, his failure to properly engage with this application until the last minute, was a factor taken into account in whether to make an order and was an aggravating factor when it came to consider the amount.

23. Given that the conduct complained of lasted at best for around 3 months, and was serious in nature and Mr [RESPONDENT]’s lack of engagement with this application, the Tribunal considers that ¾ of the rent for three months is the appropriate order to make; i.e. in the sum of £945. As noted above, the legislation does not require the repayment of rent that was paid during the actual period of harassment, but it can be for any period within the 12 months leading up to the offence. Ground 2: unlicensed HMO 24. The second issue for the Tribunal is whether it considers that it is beyond reasonable doubt that that there has been an offence committed under s.72(1) of the Housing Act 2004, during the relevant period, so that there was a failure to licence the [NAME] as a HMO, when there was a requirement to do so.

8 25. It was difficult to piece together how many people were living at the [NAME] and when. Ms [APPELLANT] stated that when she moved in in 2017, contrary to what she had been told by the [NAME], there were 5 other occupiers, not 3. Then in about 2018, Mr [RESPONDENT] moved into a shed in the garden, but at that time there were only 4 in the [NAME] itself.

26. In her statement of 6th August 2021, she stated that ‘during my tenancy at the [NAME] lived 5 tenants and house had only one bathroom. At the [NAME] also lived Mr [RESPONDENT] but in the garden shed flat.’ 27. In August 2020, the she sent the local authority a report in which she stated that in March 2020 there were 5 tenants, but that at the time of the report there were only three or four people living at the [NAME] and that ‘In the house live more people – around 3 tenants and Mr [RESPONDENT] with his partner’. Mr [RESPONDENT] said that is partner lived in Canada and only visited him at the [NAME].

28. Ms [APPELLANT] also relied on a statement from Mr [APPELLANT] a Private Housing Caseworker employed by the local authority. He had not inspected the [NAME]. At its highest his evidence was that the [NAME] ‘has possibly been licensable as a Mandatory HMO’. He reported a search which showed ‘3 people currently on the electoral register and 5 co-residents in 2021. During 2020 there were 4 people on the electoral register and up to 7 co-residents’. This was not of itself conclusive of occupancy. Firstly, there had been no inspection. Secondly, even if the numbers on the electoral register were conclusive of occupants, which the tribunal did not consider they were, that only amounted to 4 at best. Thirdly, it

9 was not clear what ‘co-resident’ meant or how those figures had been arrived at. Finally, the most he could say was that it was ‘possible’ that the [NAME] had been a mandatory HMO.

29. The broad flow of evidence that the tribunal heard, was that by around June 2020, there were no more than 4 living at the [NAME]. Mr [RESPONDENT] contended there were only 3: himself, Ms [APPELLANT] and one other.

30. Mindful of s.41(2)(b) the Tribunal must first be satisfied that an office was committed in the period between June 2020 and June 2021 when the application was made. If it was, then s.44 provides that where this offence is relied on then the amount of any order ‘must relate to rent paid by the tenant in respect of a period, not exceeding 12 months, during which the landlord was committing the offence.’ 31. Section 55 of the Housing Act 2004 imposes the requirement for owners of certain HMOs to obtain a license. Section 55(2) refers to the following HMOs being required to be licenced, either: a. an HMO within any description of an HMO prescribed by a national authority; or b. if any area is designated under s.56 as subject to additional licencing by a local authority, then if it is within any description of an HMO provided in that designation.

32. The Tribunal was not provided with any evidence of the second, being a local designation, and so the first applied. In which case this [NAME] would not need to be licensed under the description provided by a

10 national authority, unless there where 5 or more occupants in total (see article 4 of the Licensing of Houses in Multiple Occupation (Prescribed Description) (England) Order 2018).

33. There was insufficient evidence to establish that from June 2020 (i.e. in the 12 months prior to the application) there were 5 or more occupants at the [NAME]. It follows that this part of the application fails. Conclusion 34. The Tribunal is satisfied beyond reasonable doubt that an offence was committed under s.1 (3A) of the Protection from Eviction Act 1977 from June 2020 and that it is appropriate to make a Rent Repayment Order. The Tribunal makes a Rent Repayment Order in the sum of £945. The rent shall be repaid to the Applicant within 28 days.

11

LEGISLATION Housing and Planning Act 2016 40 Introduction and key definitions (1) This Chapter confers power on the First-tier Tribunal to make a rent repayment order where a landlord has committed an offence to which this Chapter applies. (2) A rent repayment order is an order requiring the landlord under a tenancy of housing in England to— (a) repay an amount of rent paid by a tenant, or (b) pay a local housing authority an amount in respect of a relevant award of universal credit paid (to any person) in respect of rent under the tenancy. (3) A reference to “an offence to which this Chapter applies” is to an offence, of a description specified in the table, that is committed by a landlord in relation to housing in England let by that landlord. Act section general description of offence 1 Criminal Law Act 1977 section 6(1) violence for securing entry

12 2 Protection from Eviction Act 1977 section 1(2), (3) or (3A) eviction or harassment of occupiers 3 Housing Act 2004 section 30(1) failure to comply with improvement notice 4 section 32(1) failure to comply with prohibition order etc 5 section 72(1) control or management of unlicensed HMO 6 section 95(1) control or management of unlicensed house 7 This Act section 21 breach of banning order

(4) For the purposes of subsection (3), an offence under section 30(1) or 32(1) of the Housing Act 2004 is committed in relation to housing in England let by a landlord only if the improvement notice or prohibition order mentioned in that section was given in respect of a hazard on the premises let by the landlord (as opposed, for example, to common parts).

41 Application for rent repayment order

13 (1) A tenant or a local housing authority may apply to the First-tier Tribunal for a rent repayment order against a person who has committed an offence to which this Chapter applies. (2) A tenant may apply for a rent repayment order only if — (a) the offence relates to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period of 12 months ending with the day on which the application is made.

43 Making of rent repayment order (1) The First-tier Tribunal may make a rent repayment order if satisfied, beyond reasonable doubt, that a landlord has committed an offence to which this Chapter applies (whether or not the landlord has been convicted). (2) A rent repayment order under this section may be made only on an application under section 41. (3) The amount of a rent repayment order under this section is to be determined in accordance with— (a) section 44 (where the application is made by a tenant); (b) section 45 (where the application is made by a local housing authority);

14 (c) section 46 (in certain cases where the landlord has been convicted etc).

44 Amount of order: tenants (1) Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of a tenant, the amount is to be determined in accordance with this section. (2) The amount must relate to rent paid during the period mentioned in the table. If the order is made on the ground that the landlord has committed the amount must relate to rent paid by the tenant in respect of an offence mentioned in row 1 or 2 of the table in section 40(3) the period of 12 months ending with the date of the offence an offence mentioned in row 3, 4, 5, 6 or 7 of the table in section 40(3) a period, not exceeding 12 months, during which the landlord was committing the offence

(3) The amount that the landlord may be required to repay in respect of a period must not exceed— (a) the rent paid in respect of that period, less

15 (b) any relevant award of universal credit paid (to any person) in respect of rent under the tenancy during that period. (4) In determining the amount the tribunal must, in particular, take into account— (a) the conduct of the landlord and the tenant, (b) the financial circumstances of the landlord, and (c) whether the landlord has at any time been convicted of an offence to which this Chapter applies. Protection from Eviction Act 1977 1.— Unlawful eviction and harassment of occupier. (1) In this section “residential occupier” , in relation to any premises, means a person occupying the premises as a residence, whether under a contract or by virtue of any enactment or rule of law giving him the right to remain in occupation or restricting the right of any other person to recover possession of the premises. (2) If any person unlawfully deprives the residential occupier of any premises of his occupation of the premises or any part thereof, or attempts to do so, he shall be guilty of an offence unless he proves that he believed, and had reasonable cause to believe, that the residential occupier had ceased to reside in the premises. (3) If any person with intent to cause the residential occupier of any premises—

16 (a) to give up the occupation of the premises or any part thereof; or (b) to refrain from exercising any right or pursuing any remedy in respect of the premises or part thereof; does acts likely to interfere with the peace or comfort of the residential occupier or members of his household, or persistently withdraws or withholds services reasonably required for the occupation of the premises as a residence, he shall be guilty of an offence.

(3A) Subject to subsection (3B) below, the landlord of a residential occupier or an agent of the landlord shall be guilty of an offence if— (a) he does acts likely to interfere with the peace or comfort of the residential occupier or members of his household, or (b) he persistently withdraws or withholds services reasonably required for the occupation of the premises in question as a residence, and (in either case) he knows, or has reasonable cause to believe, that that conduct is likely to cause the residential occupier to give up the occupation of the whole or part of the premises or to refrain from exercising any right or pursuing any remedy in respect of the whole or part of the premises.

17 Appeals

A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case.

The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord has committed an offense under the Housing and Planning Act 2016.
  • The tenant requests a rent repayment order based on the landlord's offense.

❌ Tends to be rejected

  • (No significant factors identified that went against the claimant in these cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted a partial rent repayment order due to landlord harassment but partially dismissed the claim regarding an unlicensed HMO.

Who was involved?

The case involved a tenant and a landlord.

How did the court decide, and why?

The court decided to grant a partial rent repayment order due to the landlord's harassing behavior but dismissed the claim regarding an unlicensed HMO due to insufficient evidence.

Which laws or rules were applied?

The Housing and Planning Act 2016, the Protection from Eviction Act 1977, and the Housing Act 2004 were applied.

What was the argument that mattered most?

The argument that mattered most was the evidence presented by the tenant regarding the landlord's harassing behavior.

Was the decision for or against the person who brought the case?

The decision was partly for and partly against the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation should gather strong evidence of harassment or other offenses to support their claim for a rent repayment order.

What evidence or documents mattered?

Evidence of the landlord's harassing behavior and the tenant's inability to move out due to lockdown conditions mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving written reasons for the decision.

Is it worth getting a solicitor for a case like this?

Yes, it is always recommended to seek advice from a qualified solicitor for cases involving rent repayment orders.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.