Tenant Not Liable for Conceded Service Charges - First-tier Tribunal Decision
📌 In brief
The First-tier Tribunal ruled that a tenant is not responsible for certain service charges conceded by the landlord. The tribunal also ordered the landlord to refund the tenant's tribunal fees and barred the passing of the landlord's costs through the service charge.
⚖️ Legal holding
A tenant is not liable for service charges conceded by the landlord.
📖 Technical summary
The tribunal ruled that the tenant is not liable for certain service charges and ordered the landlord to refund the tenant's tribunal fees.
📜 Headnote Official document
The First-tier Tribunal ruled that the tenant is not liable for certain service charges conceded by the landlord. The tribunal also ordered the landlord to refund the tenant's tribunal fees and barred the passing of the landlord's costs through the service charge.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY) Case reference : LON/00BG/LSC/2025/1004 Property : [ADDRESS] [POSTCODE] Applicant : [redacted] : In person Respondent : [redacted] Representative : [COMPANY] (Mr [COUNSEL]) Type of application : For the determination of the liability to pay service charges under section 27A of the Landlord and Tenant Act 1985 Tribunal members : Judge [NAME] : 10 [ADDRESS] [POSTCODE] Date of decision : 17 December 2025
DECISION
2 Decisions of the tribunal (1) The tribunal finds that Applicant is not liable to pay the following service charge demands because they have been conceded by the Respondent Date of invoice Description Amount 1 April 2018 Estimated service charge 2018/2019 £ 1,502.09 3 April 2018 Major works £ 2,662.80 1 April 2019 Estimated service charge 2019/2020 £ 1,423.68 1 April 2019 Major Works £ 783.18 11 June 2019 Major Works £10,599.62
(2) In light of the concession made by the Respondent on 20 October 2025 it is not necessary for the tribunal to determine whether the Respondent should be barred from further participation in the proceedings. (3) The tribunal is not able to direct that the Respondent remove the conceded sums from the service charge account but hopes that it will do so. (4) The tribunal makes an order under section 20C of the Landlord and Tenant Act 1985 so that none of the landlord’s costs of the tribunal proceedings may be passed to the lessees through any service charge. (5) The tribunal makes an order pursuant to paragraph 5A Schedule 11 of the Commonhold and Leasehold Reform Act 2002 so that no administration charge should be payable by the Applicant in connection with this application. (6) The tribunal determines that the Respondent shall pay the Applicant £114, or allow the sum against any outstanding service charge, in respect of the reimbursement of the tribunal fees paid by the Applicant. (7) The tribunal makes no order for costs under Rule 13(1)(b) of The Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013.
3 The application 1. The Applicant seeks a determination pursuant to s.27A of the Landlord and Tenant Act 1985 (“the 1985 Act”) and Schedule 11 to the Commonhold and Leasehold Reform Act 2002 (“the 2002 Act”) as to the amount of service charges and (where applicable) administration charges] payable by the Applicant in respect of the service charge years 2018/2019 and 2019/2020 .
2. The Applicant also seeks his costs under Rule 13(1)(b) of The Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013 Paper Determination 3. This has been a paper determination. A face-to face hearing was not held because the issues could be determined on the papers. The background 4. The service charges the subject of this application are those set out in paragraph (1) above.
5. The charges were demanded by the Respondent in a Statement of Account dated 18 December 2024.
6. Directions were issued on 24 September 2025 which required the Respondent to provide various copy documents and a statement by 24 October 2025.
7. On 20 October 2025 the Respondent informed the Tribunal that it conceded the claim. The Applicant was notified of the Respondent’s decision on 17 November 2025.
8. On 27 October 2025 the Applicant had applied to have the Respondent barred from taking any further part in the proceedings.
9. On 20 November 2025 Judge Jones directed that the Applicant serve the Respondent and tribunal with submissions relating to costs by 28 November 2025 with the Respondent serving its submissions by 5 December 2025.
10. On 24 November 2025 the Applicant indicated that he wished to make an application for costs under Rule 13(1)(b) of The Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013 which he made on 28 November 2025, in which he invited the tribunal to determine such costs as it considered reasonable and proportionate.
4 11. The Respondent provided a response to such an application on 1 December 2025. Reasons for the tribunal’s decisions Application under s.20C and refund of fees 12. In the application form the Applicant applied for an order under section 20C of the 1985 Act. Taking into account that the Respondent conceded that the Applicant was not liable to pay the service charges in question the tribunal determines that it is just and equitable in the circumstances for an order to be made under section 20C of the 1985 Act, so that the Respondent may not pass any of its costs incurred in connection with the proceedings before the tribunal through the service charge. It similarly determines that an order be made pursuant to paragraph 5A Schedule 11 of the Commonhold and Leasehold Reform Act 2002 so that no administration charge should be payable by the Applicant in connection with the application.
13. The Applicant made an application for a refund of the fees that he had paid in respect of the application/ hearing1. In the circumstances of the service charges having been conceded by the Respondent the tribunal orders the Respondent to refund any fees paid by the Applicant. Application for costs under rule 13(1)(b) of the Rules 14. For the tribunal to make a determination on Rule 13(b)(1) costs it would need a statement of case from the applicant setting out
(a) In one document the reasons why it is said that the respondent has acted unreasonably in bringing, defending or conducting proceedings and why this behaviour is sufficient to invoke the rule, dealing with the issues identified in the Upper Tribunal decision in [ADDRESS] Company (1985) [COMPANY] v [NAME] [2016] UKUT (LC), with particular reference to the three stages that the tribunal will need to go through, before making an order under rule 13; (b) Any further legal submissions; (c) Full details of the costs being sought (having regard to the hourly costs normally recoverable by a litigant in person), including: • A schedule of the work undertaken, and • The time spent.
15. If the applicant wishes to pursue an application under Rule 13(1)(b) the tribunal directs that he provide the above to the Respondent and the
1 The Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013
5 tribunal by 10 January 2025, whereupon the tribunal shall consider what further directions it may be appropriate to issue.
Name: Judge Pittaway Date: 17 December 2025
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Not Liable for Service Charges Due to Non-Compliance
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Adjusts Service Charges for Accurate Management Fees
- First-tier Tribunal (Property Chamber) First-tier Tribunal: Landlord Cannot Recover Litigation Costs From Tenants
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charge Costs for Leaseholders
- First-tier Tribunal (Property Chamber) Tenant Successful in Withholding Service Charges
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Dispute Over Major Works Notification
- First-tier Tribunal (Property Chamber) Tribunal rejects unreasonable service charges and administration charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Service Charges Owed by Tenant
- First-tier Tribunal (Property Chamber) Tribunal Rules Tenants Liable for Service Charges But Not Administration Fe…
- First-tier Tribunal (Property Chamber) Tenant Wins Half of Landlord's Costs in Service Charge Dispute
- First-tier Tribunal (Property Chamber) Tenant Not Liable for Undemanded Service Charge: First-tier Tribunal Ruling
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord conceded that the tenant is not liable for service charges.
- The landlord failed to adhere to the service charge mechanism in the lease.
- The landlord did not notify the tenant properly under Section 20B of the Landlord and Tenant Act.
- The tenant is entitled to challenge the reasonableness of service charges and administration fees under specific statutory provisions.
- The tenant can withhold payment of service charges if formal demands are not made.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tenant is not liable for certain service charges conceded by the landlord.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided based on the landlord's concession and the tenant's application under the relevant acts.
Which laws or rules were applied?
Section 27A of the Landlord and Tenant Act 1985, Section 20C of the Landlord and Tenant Act 1985, and Paragraph 5A Schedule 11 of the Commonhold and Leasehold Reform Act 2002.
What was the argument that mattered most?
The tenant argued that the landlord conceded the service charges, thus relieving the tenant of the obligation to pay.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation might not be liable for service charges if the landlord concedes them.
What evidence or documents mattered?
Statements of account and concessions made by the landlord were important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving service charges and landlord-tenant disputes.
