Tenant's Application for Manager Rejected Due to Lack of Valid Notice
📌 In brief
The First-tier Tribunal rejected a tenant's application to appoint a manager because the tenant failed to provide a valid notice as required by law. This means the tenant cannot proceed with their request until they follow the proper procedures.
⚖️ Legal holding
A tenant must serve a valid preliminary notice under s22 of the Landlord and Tenant Act 1985 before applying for the appointment of a manager under s24.
📖 Technical summary
The tribunal dismissed the claimant's application for the appointment of a manager due to the lack of a valid preliminary notice under s22 of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal dismissed the tenant's application for the appointment of a manager due to the failure to serve a valid preliminary notice under s22 of the Landlord and Tenant Act 1985. The decision was made by Judge Dutton on 29 March 2022.
📚 Full judgment Official document
OUTCOME: Dismissed
FIRST-TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY) Case reference : LON/00AK/LAM/2021/0027 HMCTS code (paper, video, audio)
V: CVPREMOTE Property : 44 – [ADDRESS], London [POSTCODE] Applicant : [redacted] : In person Respondent : [redacted] [COMPANY] (2) Representative :
Mr [COUNSEL] - Counsel with Mr [COUNSEL] of [COMPANY] of application : Appointment of Manager Tribunal member(s) : Judge [NAME] : 10 [ADDRESS] [POSTCODE] by video Date of decision : 29 March 2022
DECISION
Covid-19 pandemic: description of hearing This has been a remote video hearing which has been consented to by the parties. The form of remote hearing was V: CVPEREMOTE. A face-to-face hearing was not held because it was not practicable and all issues could be determined in a remote hearing. The documents that we were referred to are in bundles totalling some 600 odd pages, the contents of which we have noted.
Decision of the tribunal 1. The tribunal dismisses the application for an appointment of a manager by Ms [NAME] for the reasons set out below 2. No order shall be made under section 20C Landlord and Tenant Act 1985 for the reasons set out below.
3. If the respondent seeks an order for costs under the provisions of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rule 13 then application must be made within 28 days of the date this decision is sent to the parties. Directions will then be issued. The Respondent is asked to ensure the provisions of the Upper Tribunal case of [ADDRESS] Company (1985) [COMPANY] v Mrs [NAME] [2016] UKUT (LC) are fully considered.
Background 1. On 16 September 2021 the Applicant Ms [APPELLANT] applied to the tribunal seeking the appointment of a manager under the provisions of s24 Landlord and Tenant Act 1987 (the Act). The application named [APPELLANT] ([APPELLANT]), the managing agent, as Respondent and recorded [RESPONDENT] ([RESPONDENT]) as the Landlord. The application also disclosed that no notice under section 22 of the Act had been served and that dispensation was sought.
2. Directions were issued on 17 December 2021 providing for a hearing to take place on 29 March 2022.
3. On 17 January 2022 the tribunal through Judge Powell, wrote to [NAME] setting out two “potentially significant problems” with the application. The first was the lack of the section 22 Notice under the Act and the basis upon which dispensation could be granted. The second was the wish to appoint herself as the manager and the need for her to consider the tribunal’s Practice Statement on this point. In fact, she did put forward a nominee.
4. Section 22 of the Act says this:
2 2Preliminary notice by tenant.
(1) Before an application for an order under section 24 is made in respect of any premises to
which this Part applies by a tenant of a flat contained in those premises, a notice under this
section must (subject to subsection (3)) be served by the tenant on—
(i)the landlord, and
(ii)any person (other than the landlord) by whom obligations relating to the management of the
premises or any part of them are owed to the tenant under his tenancy.
(2)A notice under this section must—
(a)specify the tenant’s name, the address of his flat and an address in England and Wales (which
may be the address of his flat) at which any person on whom the notice is served may serve
notices, including notices in proceedings, on him in connection with this Part;
(b)state that the tenant intends to make an application for an order under section 24 to be made
by the appropriate tribunal in respect of such premises to which this Part applies as are
specified in the notice, but (if paragraph (d) is applicable) that he will not do so if
the requirement specified in pursuance of that paragraph is complied with.
(c)specify the grounds on which the tribunal would be asked to make such an order and the
matters that would be relied on by the tenant for the purpose of establishing those grounds.
(d)where those matters are capable of being remedied by any person on whom the notice is
served, require him, within such reasonable period as is specified in the notice, to take such
steps for the purpose of remedying them as are so specified; and
(e)contain such information (if any) as the Secretary of State may by regulations prescribe.
(3) The appropriate tribunal may (whether on the hearing of an application for an order
under section 24 or not) by order dispense with the requirement to serve a notice under this
section on a person in a case where it is satisfied that it would not be reasonably practicable to
serve such a notice on the person, but the tribunal may, when doing so, direct that such other
notices are served, or such other steps are taken, as it thinks fit.
(4) In a case where—
(a)a notice under this section has been served on the landlord, and
(b)his interest in the premises specified in pursuance of subsection (2)(b) is subject to a mortgage,
the landlord shall, as soon as is reasonably practicable after receiving the notice, serve on the
mortgagee a copy of the notice.
5. In [NAME] bundle of papers lodged for the hearing under the heading ‘Reasons why Preliminary Notice was not served’ she said that as she was a shareholder in [RESPONDENT] she did not need to serve a Notice. She also went on to say that she had been trying to contact [APPELLANT] for some time and was still awaiting a response to the queries she had raised. She also relied on email communications constituting notice under the Act.
6. At the hearing she repeated these submissions and stated that she had asked for details of the complaints procedure and called for an AGM, both of which had been ignored.
7. In response Mr [NAME] for [RESPONDENT] confirmed that they did not waive the requirement for a Notice to be served and doubted whether they could waive that requirement in any event. It was, he submitted, a black and white issue. He referred us to an extract from the Tanfield Chambers publication on Service Charges and Management and in particular chapter 21 dealing with the appointment of a manager which at paragraphs 21-25/26 onwards set out the
requirements of a Notice under s22 of the Act and at paragraph 21-38 the power of the tribunal to dispense with the requirement of a Notice. It sets out the grounds and makes the point that there is no ‘just and equitable ground’ only whether it ‘would not be reasonably practicable to serve the Notice on the Landlord’.
8. It was said that Ms [RESPONDENT] knew at all material times who the Landlord was and had indeed named [RESPONDENT] in the application. It was the freeholder named in the extended lease, which was provided on the morning of the hearing, named in the demands for payment of service charges and registered at HM Land Registry. All information that Ms [NAME] could easily have obtained. Further the emails did not constitute Notice and the fact that she was a shareholder was not a ground for avoiding the service of the Notice.
Findings
9. It is clear to us that before [NAME] issued her application, she well knew the identity of the Landlord and indeed the managing agents and knew the address at which the Notice under s22 could and should have been served. We agree with Mr [NAME] that there is no “just and equitable” ground for dispensing with service of the Notice. The only ground is as set out at section 22(3), namely whether it was reasonably practicable to serve. Clearly it was reasonably practicable to serve the Notice. The identity of the Landlord was known to Ms [RESPONDENT], as was the address of the company. There can be no reason not to serve the Notice on the Landlord. The service of the Notice is an important step in bringing clearly to its attention those issues that may be of concern and giving the Landlord the chance to correct any justifiable issues without the need for proceedings.
10. The emails go nowhere near constituting the required Notice. They refer to taking matters further and whilst accepting that there is no set format for the Notice they do not contain the requirements under s22 of the Act.
11. For these reasons we see no grounds for granting dispensation. As the issue of the Notice under s22, or its dispensation, is a prerequisite to issuing an application under s24 of the Act we must dismiss Ms [NAME] application.
12. In her application she had sought an order under s20C of the Landlord and Tenant Act 1985, Given our findings we make no such order. Mr [NAME] indicated that there may be a claim for costs under rule 13. An application for same can be made in due course and will be addressed at that time. ( See above) Name:
Judge Dutton
Date: 29 March 2022
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charge Reasonableness
- First-tier Tribunal (Property Chamber) Service Charges Not Recoverable Due to Lack of Proper Documentation
- First-tier Tribunal (Property Chamber) Landlord Cannot Pass Tribunal Costs to Leaseholders Through Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Claim Notice Properly Served
- First-tier Tribunal (Property Chamber) Tenants Win Management Order Against Freeholder Breaches
- First-tier Tribunal (Property Chamber) Tribunal Extends Property Manager's Term Amidst Lease Violations
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Service Charges in First-tier Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Request for Property Manager
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Tenant's Claims of Lease Breaches
- First-tier Tribunal (Property Chamber) Tenant's Challenge to Rent Increase with Maintenance Charge Dismissed
- First-tier Tribunal (Property Chamber) Tribunal Rejects Manager Appointment but Bars Cost Recovery
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tenant knew the landlord's identity and address, making it reasonably practicable to serve the required notice.
- The law only allows dispensation from serving notice if it was not reasonably practicable to serve it, not for "just and equitable" reasons.
- The emails sent by the tenant did not meet the specific requirements for a preliminary notice under the Act.
- Serving a preliminary notice is an important step to inform the landlord of concerns and give them a chance to resolve issues before legal proceedings.
- The lack of a valid preliminary notice or dispensation for it meant the application for a manager had to be dismissed.
❌ Tends to be rejected
- The tenant's argument that she had been trying to contact the managing agent and was awaiting a response did not justify not serving the notice.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision dismissed the tenant's application for the appointment of a manager.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided that the tenant's application was invalid because the tenant did not serve a valid preliminary notice as required by law.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 22 and 24 were applied.
What was the argument that mattered most?
The argument that mattered most was whether the tenant had served a valid preliminary notice under s22 of the Act.
Was the decision for or against the person who brought the case?
The decision was against the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation needs to ensure they follow the proper procedures, including serving a valid notice, before applying for the appointment of a manager.
What evidence or documents mattered?
The evidence included the tenant's application and the preliminary notice requirements under the Act.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving complex legal issues.
