Tenant's Application for Rent Repayment Order Dismissed by First-tier Tribunal
📌 In brief
The First-tier Tribunal dismissed a tenant's a person for a rent repayment order because there wasn't enough evidence to show the property was being used as an unlicensed HMO. The Tribunal required proof beyond a reasonable doubt, which was not met in this case.
⚖️ Legal holding
The Tribunal could not satisfy itself beyond a reasonable doubt that the property was an unlicensed HMO as required by the Housing Act 2004.
📖 What the law says
A tenant or a local housing authority can apply to the First-tier Tribunal for a rent repayment order if the landlord has committed an offense covered by this act. For tenants, the offense must relate to housing that was rented to them at the time of the offense and must have occurred within two years of the application. However, applications related to offenses under section 16J(1) or (2) of the Housing Act 1988 are exempt from this requirement.
The First-tier Tribunal can issue a rent repayment order if it is convinced beyond a reasonable doubt that the landlord has committed an offense covered by this act, regardless of whether the landlord has been convicted.
An offense is committed if an HMO (House in Multiple Occupation) is required to be licensed under this act but is not so licensed. This applies to those controlling or managing the HMO and landlords or licensors under a tenancy or license. Additionally, offenses occur if a person knowingly allows an HMO to be occupied by more households or persons than authorized by the license or fails to comply with any condition of the license.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal dismissed the application for a rent repayment order due to insufficient evidence proving the property was an unlicensed HMO.
📜 Headnote Official document
The First-tier Tribunal dismissed the tenant's application for a rent repayment order against the landlord, ruling that there was insufficient evidence to prove the property was an unlicensed HMO. The decision was based on the lack of evidence to satisfy the criminal standard of proof beyond reasonable doubt.
📚 Full judgment Official document
OUTCOME: Dismissed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00AS/HMF/2025/0630
HMCTS Code
:
In- person hearing
[ADDRESS] [POSTCODE]
Applicants : [redacted]
Respondent
Represented by
: Litigants appeared in person
[RESPONDENT] represented by [RESPONDENT] [NAME]
The Respondent did not appear and was not otherwise represented Type of [NAME] : [NAME] for Rent Repayment Orders by tenants under Sections 40, 41, 43 & 44 of the Housing and Planning Act 2016
Tribunal Members : Judge [NAME] Member
Date of Hearing : 04 August 2025
Date of Decision :
DECISION
Decision
I. The Tribunal is not satisfied on the evidence before it that the offence of control or management of an unlicensed HMO was committed.
II. The Tribunal was unable to satisfy itself to the required standard of proof, which is proof beyond a reasonable doubt.
III.
Accordingly, no grounds exist to make a rent repayment order against the Respondent and the [NAME] is dismissed.
IV. The Tribunal makes no order for the reimbursement of the [NAME] fee in the sum of £100.00 and the hearing fee in the sum of £200.00.
Introduction
1. This is an [NAME] by the Applicants listed above for a Rent repayment Order under section 41 of the Housing & Planning Act 2016 (“The 2016 Act”). Section 41 of the 2016 Act allows tenants or the local authority to apply to the First-tier Tribunal for a rent repayment order against a landlord who has committed an offence to which the act applies.
2. The [NAME] was made on the grounds that the Landlord had control and management of an unlicensed House in Multiple Occupation, that was subject to The Housing Act 2004 which introduced the licensing of Housing in Multiple Occupation (“HMOs”).
3. The [NAME] stated that at the relevant time that the Applicants were in occupation the property was an unlicensed HMO of which the respondent has control. The Applicants in their [NAME] set out that “...When we lived there, six people of five households lived in the property and the respondent was each of our immediate landlord. The most recent register of HMO licenses in Hillingdon does not include the property. This register was released in September 2024, and the respondent has let the property as an HMO since the beginning of the year.” 4. The premises, if occupied by number of tenants set out by the applicants came within the definition of Section 254 (2) of The Housing Act 2004. The Applicants provided evidence that the premises was not in the register of HMO licenses for [NAME].
5. The Applicants’ claim was for repayment of their rent in the total sum of £2850.00 for the period of 10 August – October 2024.
6. In the [NAME], the Tribunal was provided with the following information concerning the premises that was the subject of this [NAME]. The Premises is a five-bedroom house with a shared kitchen bathroom/Wc and Livingroom.
7. The Tribunal issued Directions on 20 February 2025, which provided for this matter to be listed for an in- person hearing, the parties were subsequently notified that the hearing would take place on 4 August 2025 at 10.00 am.
8. The Directions provided that “...By 3rd April 2025 the Applicants must email to the Respondent and email to the Tribunal ... a bundle of all relevant documents for use in the determination of the [NAME] comprised in a single document in Adobe PDF format. The bundle must have an index and must be numbered chronologically page by page. The documents must, so far as possible, be in chronological order...The bundle must include: • the [NAME] and accompanying documents • these and any subsequent directions • an expanded statement of the reasons for the [NAME] • full details of the alleged offence, with supporting documents from the local housing authority, if available (Note: the Tribunal will need to be satisfied beyond reasonable doubt that an offence has been committed) • a copy of the tenancy agreement • official Land Registry copies of the freehold title and any leasehold title to the property • evidence of rent payments made for the applicable period (see Annex) • a calculation, on a weekly/monthly basis, of the amount of rent paid in the applicable period. A calculation must also be provided for any universal credit/housing benefit paid during the period • any witness statements of facts relied upon...” 9. The Tribunal noted that the Applicants sent a copy of a Skeleton Argument, together with a copy of the printout of the London Borough of [NAME] register and copies of WhatsApp communication between the Applicant whilst tenants, and their landlord, the respondent.
10. Although these were received shortly after the hearing, and prior to the Tribunal [NAME] its decision, the documents were considered, and it was decided that The Tribunal could make its decision without needing to delay its determination, by seeking a response from the respondent.
The Hearing
11. The hearing of this matter was held at the Property Tribunal [ADDRESS]; the applicants attended and represented themselves, the respondent did not attend and was not represented. 12. At the hearing the Tribunal identified the following issues-:
• Whether the property known as [ADDRESS], Uxbridge Middlesex UB8 1 PZ was during the periods August –October 2025 a house in multiple occupation. • Whether the House was unlicensed • Whether the Applicants paid the Respondent rent.
Preliminary Matters
13. At the hearing the Tribunal noted that the Applicants had not seen responses sent by the Respondent to the [NAME]. Accordingly, it granted a short adjournment for the documents to be copied and for the Applicants to be provided with an opportunity to consider the documents.
14. Relevant Law
Section 41(1) of the Housing and Planning Act 2016 (the 2016 Act) provides:
A tenant or a local housing authority may apply to the First-tier Tribunal for a rent repayment order against a person who has committed an offence to which this Chapter applies. (2) A tenant may apply for a rent repayment order only if —(a) the offence relates to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period of 12 months ending with the day on which the [NAME] is made. Section 40(5) of the 2016 Act lists 7 categories of offence and offence no 5 refers to Control or management of an unlicensed HMO.
The First-tier Tribunal may make a rent repayment order under Section 43 of the 2016 Act or if satisfied, beyond reasonable doubt, that a landlord has committed an offence to which this Chapter applies (whether the landlord has been convicted).
Section 44 of the 2016 Act sets out the amount of order:
(1) Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of a tenant, the amount is to be determined in accordance with this section. (2) The amount must relate to rent paid during the period mentioned in the table.
Under Section 44(4) the Tribunal in determining the amount the tribunal must, in
particular take account of (a)the conduct of the landlord and tenant (b) the financial
circumstances of the landlord and (c) whether the landlord has at any time been
convicted of an offence to which this chapter applies. 15. The Licensing of Houses in Multiple Occupation Order (Prescribed Description) Section 4 of the 2018 Order states that: 16. “An HMO is of a prescribed description for the purpose of section 55(2)(a) of the Act if it— 17. (a)is occupied by five or more persons living in two or more households;
18. The subject property met the conditions to be licensed under this Order because of it was occupied by five or more persons from more than two separate households and the property met the standard test under s.254 of the Housing Act 2004.)
The Applicants’ Submissions
19. The Tribunal heard from the Applicants who set out that the property was occupied by at least four [NAME] persons throughout the time of their tenancy. However, they had no information concerning the names, or details of the [NAME].
20. It was unfortunate that the Applicants had not provided a bundle in compliance with the directions, and that there was no evidence such as emails/WhatsApp's from any of the [NAME]. The Applicants did not seek to support their [NAME] by any witness statements from any [NAME]
21. There was also a lack of information from the Local housing authority.
22. The Tribunal did consider the Skeleton Argument, which although setting out information about the condition of the premises, did not provide any further evidence.
The Respondent’s Submissions
23. Although the Respondent was not represented at the hearing, the respondent’s representative Mr [COUNSEL] in two emails one dated 2 December 2024, and the [NAME] dated 14 May 2025 sent to the Tribunal ( but not copied to the Applicants), accepted that the premises was not licensed but denied the allegation that it was operating as a house in multiple occupation.
24. In the email of 14 May 2025, the respondent representative stated - “...In early 2024, I leased the property at [ADDRESS] with the intention of using it for a supported accommodation business. Unfortunately, I was unable to secure any clients under that model. As I was still responsible for the lease and associated costs, I decided to rent out rooms on a short-term basis to cover expenses until the break clause in the lease, which was set for December 2024, at which point I returned the property to the landlord.
25. During this interim period, the property was rented to a maximum of four individuals at any given time, including the [NAME] and her partner, who resided there for a period of three months. At no point did the occupancy exceed this number, and I was careful to remain within the Uxbridge Council’s guidelines for non-HMO properties. The claim that I housed more tenants than permitted is false...” 26. The Tribunal explained to the Applicants that it was required to reach its decision on what was referred to as the criminal standard of proof, rather than the civil standard, which meant that the Tribunal needed to satisfy itself of the cogency of the evidence before it.
Tribunal Decision
27. The Tribunal then applied a four-stage test, it decided that to make an order it would have to satisfy itself of 4 matters –
(i) Whether the Tribunal was satisfied beyond reasonable doubt that the Respondent had committed an offence under section72(1) of the Housing Act 2004(ii) Whether the Applicants were entitled to apply to the Tribunal for a rent repayment order. (iii) Whether the Tribunal should exercise its discretion to make a rent repayment order. (iv) And if so the amount of any order.
28. The Tribunal in reaching its decision noted that it had to be satisfied on the first test before it was required to consider the [NAME] matters.
29. The Tribunal noted that it had two competing, and different accounts of the applicants’ occupation of the premises. However, it was for the applicants who had brought the case to discharge the evidential burden.
30. The Tribunal noted that there was an absence of any evidence to disprove the respondent’s assertions that the premises was not let to more that 4 people including the applicants, there were no details of who the [NAME] were, or correspondence or [NAME] supporting evidence.
Accordingly, the Tribunal could not be satisfied to the required standard that the premises was an HMO that required a license.
31. As the Tribunal was unable to satisfy itself the premises was an HMO to the required standard, the Tribunal did not find it necessary to consider any of the [NAME] tests set out in the four-stage test referred to above.
32.
Accordingly, the [NAME] for a rent repayment order fails, and the [NAME] is dismissed.
33. As the [NAME] is dismissed no order for reimbursement of the [NAME] and hearing fees. Order (i) [NAME] is dismissed
Signed: Judge Daley Dated: 4 August 2025
Right to Appeal
34. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.
35. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
36. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
37. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e., give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Denies Rent Repayment Order Due to Lack of Evidence
- First-tier Tribunal (Property Chamber) First-tier Tribunal Dismisses Tenants' Claims for Rent Repayment Orders
- First-tier Tribunal (Property Chamber) First-tier Tribunal Denies Rent Repayment Order to Tenants
- First-tier Tribunal (Property Chamber) Tenant's Harassment Claim Rejected by First-tier Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Rent Repayment Claim
- First-tier Tribunal (Property Chamber) Tenant's Application for Rent Repayment Order Dismissed Due to Insufficient…
- First-tier Tribunal (Property Chamber) Tenant's Breach Claims Rejected by First-tier Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Claimant's Application for Rent Repayment Order
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord failed to license an HMO.
- The landlord failed to obtain a required HMO license.
❌ Tends to be rejected
- The tribunal could not satisfy itself beyond reasonable doubt that the landlord committed an offense under the Housing Act 2004.
- The landlord had made a valid application for an HMO license.
- The landlord was not required to obtain an HMO license if the property was occupied by two households.
- The landlord did not commit an offense under the Housing and Planning Act 2016.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The First-tier Tribunal dismissed the tenant's application for a rent repayment order.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided that there was insufficient evidence to prove the property was an unlicensed HMO, thus dismissing the application.
Which laws or rules were applied?
The Housing Act 2004 and the Housing and Planning Act 2016 were applied.
What was the argument that mattered most?
The argument that mattered most was the lack of sufficient evidence to meet the criminal standard of proof beyond reasonable doubt.
Was the decision for or against the person who brought the case?
The decision was against the tenant who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure they have strong evidence to prove the property was an unlicensed HMO before applying for a rent repayment order.
What evidence or documents mattered?
Evidence such as emails, WhatsApp communications, and documentation from the local housing authority mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
