Tenant's Application for Rent Repayment Order Rejected by First-tier Tribunal
📌 In brief
The First-tier Tribunal rejected a tenant's application for a rent repayment order because there wasn't enough proof that the landlord's actions violated the law within the required time frame.
⚖️ Legal holding
A tenant cannot obtain a rent repayment order if the landlord's alleged offense occurred outside the 12-month period preceding the application.
📖 What the law says
A tenant can apply for a rent repayment order if the offense relates to housing that was let to the tenant at the time of the offense and if the offense was committed within two years before the application.
The First-tier Tribunal can make a rent repayment order if it is convinced beyond a reasonable doubt that a landlord has committed an offense covered by this chapter, regardless of whether the landlord has been convicted.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal dismissed the tenant's application for a rent repayment order due to insufficient evidence of the landlord's offense within the required timeframe.
📜 Headnote Official document
The First-tier Tribunal dismissed the tenant's application for a rent repayment order due to insufficient evidence of the landlord's offense within the required timeframe. Judge Hawkes presided over the case.
📚 Full judgment Official document
OUTCOME: Dismissed
© CROWN COPYRIGHT 2014
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00AU/HMG/2025/0636 Property : [ADDRESS] [POSTCODE] Applicant : [redacted] : In person Respondent : [redacted] : Mr [COUNSEL] [NAME] of Application : Application for a rent repayment order by tenant Sections 40, 41, 43, & 44 of the Housing and Planning Act 2016 Tribunal Members : Judge N [NAME] and date of final hearing : 12 January 2026 at 10 [ADDRESS] [POSTCODE] Date of Decision : 16 January 2026
DECISION
2 Decision of the Tribunal The Tribunal dismisses the Applicant’s application for a rent repayment order. The background 1. On 21 May 2025, the Applicant applied for a rent repayment order against the Respondent pursuant to section 41 of the Housing and Planning Act 2016 (“the 2016 Act”).
2. Directions were given by the Tribunal on 15 August 2025 leading up to a final hearing.
3. Before 8.05 am on 9 January 2026, the Case Officer sent the parties a letter stating: “Judge Hawkes has instructed me to write to the parties in the following terms, in advance of the hearing which is due to take place on 12 January 2026.
The Tribunal is aware that section 95 of the Housing Act 2004 includes provision that:
(3) In proceedings against a person for an offence under subsection (1) it is a defence that, at the material time– ... (b) an application for a licence had been duly made in respect of the house under section 87, and that ... application was still effective (see subsection (7)). ... (7) For the purposes of subsection (3) ... application is “effective” at a particular time if at that time it has not been withdrawn, and either– (a) the authority have not decided whether to ... grant a licence, in pursuance of the ... application, or (b) if they have decided not to do so, one of the conditions set out in subsection (8) is met.
The Tribunal will invite submissions on the relevance or otherwise of these statutory provisions to the facts of the present case at the hearing.”
4. Neither party had referred to these statutory provisions prior to receipt of the Tribunal’s letter.
3 The hearing 5. The final hearing took place on 12 January 2026 as a face-to-face hearing at 10 [ADDRESS] [POSTCODE].
6. The Applicant attended the hearing in person. The Respondent was represented at the hearing by Mr [COUNSEL] of Counsel. Mr [COUNSEL] was accompanied by Mr [COUNSEL], a Director of the Respondent Company, and by Ms [RESPONDENT], a Property Manager. An observer also attended who played no part in the proceedings. The Tribunal’s determinations 7. Chapter 4 of the 2016 Act, enables the Tribunal to make a rent repayment order where a landlord has committed any of the offences described in the table set out in section 40(3).
8. The offences include the control or management of an unlicensed house contrary to section 95(1) of the 2004 Act (row 6 in the table). In seeking a rent repayment order, the Applicant asserts that the Respondent has committed an offence under this section because the Property required a licence and was unlicenced until 10 March 2025.
9. To make an order, the Tribunal must be satisfied beyond reasonable doubt that the landlord has committed a relevant offence (see section 43(1) of the 2016 Act).
10. Section 40(2) of the 2016 Act provides (so far as is relevant) that a rent repayment order is an order requiring a landlord “to … repay an amount of rent paid by a tenant”.
11. Section 41(2) of the 2016 Act provides (emphasis supplied). “A tenant may apply for a rent repayment order only if— (a) the offence relates to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period of 12 months ending with the day on which the application is made.” 12. It is common ground that, at the material time, the Applicant was a tenant of the Respondent at the Property. However, the Tribunal is not satisfied beyond reasonable doubt that the Respondent committed the alleged offence in the period of 12 months ending on 21 May 2025, when the application was made.
4 13. The Respondent has produced evidence demonstrating that an application for the necessary licence for the Property was made on 15 March 2023 and that it was due to delay on the part of the local authority that the licence was not granted until 2025. The Tribunal has been referred to correspondence from the local authority apologising for the delay and stating that the local authority was working through a large number of applications at the material time.
14. The Applicant is of the view that the Property should not have been let until it had a licence, and she believes that she has read something to this effect. She is not legally qualified, and she confirmed that she carried out a general internet for search as part of her preparation for the final hearing. The Tribunal notes that the AI summary to such an internet search can, in the Tribunal’s experience, bring up inaccurate information. When directed to the express wording of the statute, the Applicant did not seek to argue that the defence provided for at section 95(3) of the 2016 Act did not apply on the facts of this case.
15. Further, having carefully reviewed the evidence, the Tribunal is satisfied on the balance of probabilities that from 15 March 2023 until the licence was granted the criteria set out at section 95(3) and 95(7) of the 2004 Act were satisfied.
Accordingly, the Applicant’s application is dismissed.
16. Having taken instructions from the Respondent’s representatives, Mr [RESPONDENT] confirmed that the Respondent will not seek any order for costs against the Applicant. This is contrary to initial indications that an application would be made pursuant to rule 13 of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013. Name: Judge Hawkes Date: 16 January 2026
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case.
5 The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28 day time limit, such application must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) First-tier Tribunal Orders Landlord to Repay Rent for Unlicensed Property
- First-tier Tribunal (Property Chamber) First-tier Tribunal Adjusts Rent Based on Property Condition
- First-tier Tribunal (Property Chamber) Rent Adjustment for Assured Tenancy: First-tier Tribunal Decision
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Freeholder Dispensation for Roof Repairs
- First-tier Tribunal (Property Chamber) Freeholder Allowed to Appoint New Contractor for Fire Door Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Lift Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal Sets Fair Rent for Tenancy Under Rent Act 1977
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord applied for the necessary licence on March 15, 2023, and the delay in granting it was due to the local authority.
- The local authority apologized for the delay in granting the licence, stating they were processing many applications.
- The landlord satisfied the statutory defence criteria from March 15, 2023, until the licence was granted.
- The alleged offence did not occur within 12 months before the application date.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision dismissed the tenant's application for a rent repayment order.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided that the landlord did not commit an offense within the required timeframe, thus dismissing the application.
Which laws or rules were applied?
The Housing Act 2004, the Housing and Planning Act 2016, and the relevant sections of these acts were applied.
What was the argument that mattered most?
The argument that mattered most was the timing of the landlord's alleged offense, which was outside the required timeframe.
Was the decision for or against the person who brought the case?
The decision was against the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure they have sufficient evidence that the landlord's offense occurred within the required timeframe.
What evidence or documents mattered?
Evidence showing the timing of the landlord's alleged offense was crucial.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for cases like this.
