Tenant's Service Charge Challenge Rejected by First-tier Tribunal
📌 In brief
A tenant challenged the payment of service charges for a a person of flats, arguing that certain charges were unreasonable. The First-tier Tribunal dismissed the tenant's claims but ruled that the landlord cannot recover more than half of the costs associated with the legal proceedings through service charges.
⚖️ Legal holding
A tenant is entitled to challenge the reasonableness of service charges under section 27A of the Landlord and Tenant Act 1985.
📖 Technical summary
The Tribunal dismissed the claimant's a person regarding service charges but ordered the respondent to not seek recovery of more than 50% of its costs through service charges.
📜 Headnote Official document
The First-tier Tribunal dismissed a tenant's application challenging the payability of service charges from 2015 onwards. The Tribunal found the tenant's claims regarding electricity charges and professional fees were either unfounded or unreasonable. However, the Tribunal ordered the landlord to not seek recovery of more than 50% of its costs incurred in the proceedings through service charges.
📚 Full judgment Official document
OUTCOME: Dismissed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AF/LSC/2021/0181 HMCTS code (paper, video, audio) : V: CVPREMOTE Property : 3 LANGLEY MANOR, 29 BUCKNALL WAY, BECKENHAM [POSTCODE] Applicant : [redacted] : IN PERSON Respondent : [redacted] : [NAME] of [NAME] : For the determination of the liability to pay service charges under section 27A of the Landlord and Tenant Act 1985 Tribunal members : Tribunal Judge Mullin & [NAME] : CVP Date of decision : 13th January 2022
DECISION
2 Covid-19 pandemic: description of hearing This has been a remote video hearing which has been consented by the parties. The form of remote hearing was V: SKYPEREMOTE. A face-to-face hearing was not held because it was not practicable and no-one requested the same. The documents that I was referred to are in a bundle of 388 pages, the contents of which I have noted. The order made is described at the end of these reasons. Decisions of the tribunal (1) The [NAME] is dismissed. (2) The s.20C [NAME] is granted to the extent the Respondent shall not seek to recover more than 50% of its costs of this [NAME] by way of service charges against the Applicant.
.] The hearing 1. The hearing of this [NAME] took place on 18th November 2021. The Applicant appeared in person and was assisted by Mr. [COUNSEL]. The Respondent was represented by Ms. [COUNSEL] of Counsel.
2. The Tribunal is grateful to the parties for their assistance during the hearing. Reasons for Tribunal’s decision 3. The Property in this [NAME] is a purpose built flat (Flat 3) which sits within a [NAME] (Langley Manor) which itself sits within a wider [NAME] ([NAME])
4. The Applicant seeks a determination of the payability of the service charges for the years 2015 to 2021. The Applicant sought to amend his [NAME] on 23 October 2021 to include service charges from 2002- 2015 (during which period he was not a leaseholder) but this was refused by Judge Carr on 8 November 2021. The [NAME] therefore only covers service charges from 2015 onwards.
5. The Applicant’s complaint primarily concerns electricity charges. He complains that the [NAME] has been charged the full amount for some electricity that was used for the [NAME]. The Respondent accepts that there was a mistake in how the electricity charges were attributed across the various buildings in the [NAME] and agrees to re-charge the amount of £3,910.94 for the period 1 December 2014 to 30 November 2021. The Applicant has rejected this offer.
3 6. The Applicant also disputes as unreasonable 3 separate sums charged to the [NAME] which he describes as ‘legal & professional fees’. These are amounts of £936 on 30/1/2017, £1,932 on 21/3/2017 and £936 on 13/4/2018. The Respondent’s position is that these are not management fees but are charged in connection with major works. It is also worth noting these figures appear to be the [NAME] cost of those fees rather than the Applicant’s share of them under his lease.
7. In the Tribunal’s judgement this [NAME] fails on both issues. In relation to the electricity, the Applicant seems to have misunderstood the nature of the Tribunal’s jurisdiction. The Tribunal has jurisdiction to consider the payability of a “service charge” that is a charge payable by Applicant as a tenant of a dwelling (see s.18 of the Landlord and Tenant Act 1985). It does not have jurisdiction to determine payability as between the [COMPANY] and the Respondent. It seems this misunderstanding led to the Applicant failing to include in the bundle any relevant service charge demands which included reference to the disputed charges. That makes assessing the payability of those charges difficult if not impossible. Indeed, it is unclear if a share of all or any of the disputed electricity charges have ever been demanded of the Applicant and as such this [NAME] does not get off the ground.
8. In any event, the Respondent has conceded that it will recharge to the [COMPANY] £3910.94 for the period December 2014 to 30 November 2021. That is actually a larger reimbursement that the Applicant was seeking in the [NAME] notice which at page 10 in relation to the electricity costs shows that the Applicant is seeking £3,768. Again, it should be noted that these sums appear to relate to [NAME] costs rather than the Applicant’s share of them.
9. In relation to the disputed charges from 2017, the Tribunal is satisfied with the explanation provided by the Respondent that these related to a scheme of major works and were reasonably incurred. The Respondent has produced invoices and given evidence in their statement of case as to how these figures came to be calculated and charged. It is right that the Respondent’s evidence is quite thin on these points but the Applicant bears the burden of proving that the charges are unreasonable and bearing in mind we need to make our decision on the balance of probabilities, we consider the charges to be reasonable and reasonably incurred as part of a s.20 consultation process.
10. The Applicant had also asked for an order concerning moving an electricity meter to a new location. The Tribunal has no power to make such an order. [NAME] under s.20C and refund of fees
4 11. At the end of the hearing, the Applicant made an [NAME] for a refund of the fees that he had paid in respect of the [NAME]/ hearing1. Having heard the submissions from the parties and taking into account the determinations above, the tribunal does not order the Respondent to refund any fees paid by the Applicant. The Applicant has been unsuccessful on the [NAME] and it would not be just in those circumstances for the fee to be refunded.
12. In the [NAME] form the Applicant applied for an order under section 20C of the 1985 Act. Having heard the submissions from the parties and taking into account the determinations above, the tribunal determines that it is just and equitable in the circumstances for an order to be made under section 20C of the 1985 Act, so that the Respondent may not charge any more than 50% of its costs incurred in connection with these proceedings before the tribunal through the service charge. The Tribunal considers this to be the correct order because although the Applicant has been unsuccessful there has been a substantial concession made by the Respondent during the course of the [NAME] and it may well be that these proceedings could have been avoided had that concession been made at an earlier point.
Name: Tribunal Judge Mullin Date: 13th January 2022
1 The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013
5
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Challenge to Service Charges for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Tenants' Challenge to Service Charges
- First-tier Tribunal (Property Chamber) Tenant Challenges Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Dispute in First-tier Tribunal
- First-tier Tribunal (Property Chamber) Service Charges Challenge: Reasonableness Under Scrutiny
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Service Charges Under Landlord and Tenant Ac…
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Certain Service Charges
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Service Charges in First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tenant's Service Charge Challenge Rejected by Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Tenant's Challenge to Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Tenant's Challenge to Pandemic-era Service Char…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal reduced the amount of costs the landlord could recover from the tenant through service charges to 50% because the landlord made a substantial concession late in the proceedings.
- The charges for major works were considered reasonable and reasonably incurred because the tenant bore the burden of proving unreasonableness and the decision was made on the balance of probabilities.
❌ Tends to be rejected
- The tenant's application was dismissed because the tribunal lacked jurisdiction to determine payability between the management company and the respondent.
- The tenant failed to include relevant service charge demands in the bundle, making it difficult to assess the payability of the disputed electricity charges.
- The tenant's request for an order to move an electricity meter was rejected because the tribunal does not have the power to make such an order.
- The tenant's request for a refund of fees was denied because they were unsuccessful in their application.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided that the tenant's challenges to service charges were not valid and dismissed the application.
Who was involved?
The tenant and the landlord of a block of flats were involved.
How did the court decide, and why?
The court decided that the tenant's arguments were not supported by evidence and thus dismissed the application.
Which laws or rules were applied?
Section 27A of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The tenant's argument that certain service charges were unreasonable and should not be paid.
Was the decision for or against the person who brought the case?
The decision was against the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure they have strong evidence to support their claims regarding service charges.
What evidence or documents mattered?
Evidence showing the reasonableness of the service charges was important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to seek legal advice from a solicitor for cases involving service charges.
