Tenant Successfully Challenges Incorrect Service of Rent Increase Notice
📌 In brief
The First-tier Tribunal (Property Chamber) ruled that a landlord's attempt to increase rent was invalid because the notice proposing the increase was not served correctly to the tenant. The decision was based on the requirements set forth in the Housing Act 1988.
⚖️ Legal holding
A tenant is entitled to challenge the validity of a rent increase notice if it is not served correctly.
📖 What the law says
This section allows landlords to serve a notice proposing a new rent to tenants under certain conditions. The notice must be in a prescribed form and specify a new period for the tenancy starting at least two months after the notice's service date.
This section permits a tenant to apply to a tribunal to challenge the rent payable under an assured tenancy, provided that the rent is not pursuant to a previous determination under this section and that more than six months have not elapsed since the beginning of the tenancy.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal struck out the Landlord's claim for a new rent due to incorrect service of the notice.
📜 Headnote Official document
The First-tier Tribunal (Property Chamber) struck out a landlord's claim for a new rent due to incorrect service of the notice under Sections 13 and 14 of the Housing Act 1988. The Tribunal found that the notice was not served correctly and thus could not proceed to determine the rent.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2023
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : CHI/43UH/MNR/2022/0128 Property : 62 [ADDRESS] [POSTCODE]
Applicant Tenants : Mr [COUNSEL] and Mrs [COUNSEL] :
Mr [COUNSEL] (UK Law Advisor)
Respondent Landlord : Mr [COUNSEL] : None Type of Application :
Determination of a Market Rent sections 13 & 14 of the Housing Act 1988
Tribunal Members : Mr I R Perry FRICS Judge Whitney Mrs A Clist MRICS
Date of Hearing : 6th February 2023 Date of Decision :
6th February 2023
DECISION
CHI/43UH/MNR/2022/0128
2 Summary of Decision 1. On 6th February 2023 the Tribunal determined that the Landlord’s Notice proposing a new rent under an Assured Periodic Tenancy of premises situated in England dated 8th October 2022 had not been served correctly and strikes out the Landlord’s claim for a new rent from 9th November 2022. Background 2. The case concerned the determination of a market rent for the subject property following a referral of the Landlord’s notice of increase of rent by the Tenant pursuant to sections 13 and 14 Housing Act 1988.
3. On 8th October 2022 the Landlord served a notice (“the Notice”) under Section 13(2) of the Housing Act 1988 which proposed a new rent of £1,700 per month in place of the existing rent of £1,250 per month to take effect from 9th November 2022.
4. On 4th November 2022 the Tribunal received an application from the Tenants under Section 13(4) (a) of the Housing Act 1988. A second copy of the application dated 3rd November 2022 was sent on 16th November 2022, signed by Mr [NAME] and Mrs [NAME].
5. The Coronavirus pandemic and considerations of health have caused a suspension of inspections and Tribunal hearings unless specifically requested by either party.
6. The Tribunal issued directions on 2nd December 2022 informing the parties that, unless either party objected, the Tribunal intended to determine the rent based on written representations. The parties were invited to make submissions which could include photographs or videos.
7. On 13th December 2022 the Tribunal received a letter from the Applicant asking that the Tribunal hold a hearing to consider the matter. The reason given was that the Notice was invalid as it was dated and posted on 8th October 2022, a Saturday, and could not have been received before Monday 10th October 2022 which is less than one month before the date of the proposed rent increase.
8. Both parties submitted detailed papers by the specified dates given within the Directions setting out their respective cases in respect of the proposed rent for the property. The papers were also copied to the other party.
9. Further Directions were issued by the Tribunal on 3rd January 2023 informing the Parties that the matter would be dealt with by way of a remote hearing which was subsequently arranged for 6th February 2023.
10. At the start of the Hearing the Tribunal first had to decide whether the Notice had been correctly served on the Tenants. If correctly served a valuation date
CHI/43UH/MNR/2022/0128
3 would have been fixed, if incorrectly served then there would be no valuation date and the Tribunal could not decide the rent. The Property 11. From the information provided the property is a second floor flat within a purpose-built block of properties, itself within a gated community close to the river Thames.
12. The accommodation is described within the papers as including a living room with private balcony, kitchen, master bedroom with en-suite shower room, second bedroom, family bath/shower room, hall, private landing to staircase and entrance hall. There is also a communal garden.
13. The Tribunal was provided with photographs of a secure common entrance Hall which shows some Perspex display racks which are used to divide up post received through a main letter box on the outside of the property.
14. The Tribunal was told in the hearing by the Respondent that the entrance door to the flat itself also has a letterbox, although it may be difficult to post letters through as he believes the Applicants may have partially sealed the same. Mr [NAME] suggested an envelope may get screwed up in the process of posting through the door.
15. The original tenancy agreement dated 8th January 2016 defines the property as [ADDRESS], Shepperton, Middlesex(sic), [POSTCODE] and states that the property shall include only the right to use the communal parts, paths and drives. That is the common parts are not part of the property. Evidence and Submissions 16. Within the papers provided Mrs [NAME] is also named as Mrs [NAME]. The Tenancy agreement refers to Mrs [NAME] although we accept she is properly known as Mrs [RESPONDENT].
17. In papers provided by the Landlord, Mr [RESPONDENT], stated that he had served the Notice three separate ways.
18. On Saturday 8th October 2022 he had posted two copies of the Notice via [NAME], one for Mr [NAME] and one for Mrs [NAME]. The Tribunal was supplied with copies of the envelopes postmarked 8th October 2022. Both envelopes were addressed to both parties.
19. Mr [NAME] told the Tribunal that he realised that the Notice would not be received until Monday 10th October 2022 at the earliest, and that this was outside the period required to make the Notice valid. He had then delivered by hand two copies of the Notice to the property itself, one for Mr [NAME] and one for Mrs [NAME].
CHI/43UH/MNR/2022/0128
4 20. Mr [NAME] stated that he had placed the letters in the Perspex display racks within the secure common entrance hall. He was aware that the door to the flat itself had a letterbox, but he had not posted the Notices through that door.
21. The Landlord said that he had also emailed copies of the Notice to the Tenants.
22. The Tenants were represented at the Hearing by Mr [NAME] who asked the Tribunal to strike out the claim because the Notice had not been served correctly.
23. Mr [NAME] referred to two previous Tribunal cases between the Parties and stated that, as they are entitled to do, the Tenants had made it clear that they did not accept service of documents by email. He stated that the letters sent by [NAME] were outside the qualifying dates and that neither Mr [NAME] nor Mrs [RESPONDENT] had received any hand delivered notices from the Landlord.
24. Mr [RESPONDENT] also suggested these further proceedings should be struck out as being an abuse of process.
25. The tenancy agreement states that any notice sent by post shall be deemed to have been served 48 hours after it was posted or deemed served on the day it was hand delivered to the Property. The Law S14 Determination of Rent by First-tier Tribunal
(1) Where, under subsection (4) (a) of section 13 above, a tenant refers to a First-tier Tribunal a notice under subsection (2) of that section, the Tribunal shall determine the rent at which, subject to subsections (2) and (4) below, the Tribunal consider that the dwelling-house concerned might reasonably be expected to be let in the open market by a willing landlord under an assured tenancy- (a) which is a periodic tenancy having the same periods as those of the tenancy to which the notice relates; (b) which begins at the beginning of the new period specified in the notice; (c) the terms of which (other than relating to the amount of the rent) are the same as those of the tenancy to which the notice relates; and (d) in respect of which the same notices, if any, have been given under any of Grounds 1 to 5 of Schedule 2 to this Act, as have been given (or have effect as if given) in relation to the tenancy to which the notice relates.
(2) In making a determination under this section, there shall be disregarded-
(a) any effect on the rent attributable to the granting of a tenancy to a sitting tenant;
CHI/43UH/MNR/2022/0128
5 (b) any increase in the value of the dwelling-house attributable to a relevant improvement carried out by a person who at the time it was carried out was the tenant, if the improvement- (i) was carried out otherwise than in pursuance of an obligation to his immediate landlord, or (ii) was carried out pursuant to an obligation to his immediate landlord being an obligation which did not relate to the specific improvement concerned but arose by reference to consent given to the carrying out of that improvement; and (c) any reduction in the value of the dwelling-house attributable to a failure by the tenant to comply with any terms of the tenancy.
(3) For the purposes of subsection (2)(b) above, in relation to a notice which is referred by a tenant as mentioned in subsection (1) above, an improvement is a relevant improvement if either it was carried out during the tenancy to which the notice relates, or the following conditions are satisfied, namely-
(a) that it was carried out not more than twenty-one years before the date of service of the notice; and (b) that, at all times during the period beginning when the improvement was carried out and ending on the date of service of the notice, the dwelling- house has been let under an assured tenancy; and (c) that, on the coming to an end of an assured tenancy at any time during that period, the tenant (or, in the case of joint tenants, at least one of them) did not quit.
(4) In this section "rent" does not include any service charge, within the meaning of section 18 of the Landlord and Tenant Act 1985, but, subject to that, includes any sums payable by the tenant to the landlord on account of the use of furniture, in respect of council tax or for any of the matters referred to in subsection (1) (a) of that section, whether or not those sums are separate from the sums payable for the occupation.
Consideration and Determination 26. The Tribunal was asked to determine the rent at which the subject property might reasonably be expected to be let in the open market by a willing Landlord under an assured tenancy. The personal circumstances of the Parties are not relevant to this issue.
27. The Tenants ask the Tribunal to strike out the Application as the Notice of rent increase was served outside the required time frame. Further, that the application should be struck out as an abuse of process as it arose from the same facts.
28. The Tenants had said, as they were entitled to do, that they would not accept service of papers via email.
CHI/43UH/MNR/2022/0128
6 29. The Landlord had served the Notice via [NAME] but knew that this was outside the required time frame so had visited the Property to hand deliver the Notices to both Tenants. However, he had left the Notices in the ground floor common Entrance Hall rather than posting them through the door of the property itself.
30. The Tenants say that they did not receive the Notices and the Landlord cannot demonstrate or show that they were correctly served.
31. The Tribunal finds that the Respondent could and should have delivered the Notice by posting through the letterbox to the Property. This is what the tenancy agreement required and leaving the Notice in the Perspex holders we find does not amount to leaving at the Property.
32.
Accordingly, the Tribunal decided that the Notice of increase of rent had not been served correctly and that it should not proceed to decide the rent. The case is struck out.
33. For completion we are not satisfied that the Notice fails as an abuse of process. Mr [NAME] was entitled to serve a further notice upon his previous notice having being found to be invalid. These proceedings whilst arising from the same tenancy relate to a new notice notwithstanding that we have found the same to be invalid.
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case. Where possible you should send your application for permission to appeal by email to [EMAIL] as this will enable the First-tier Tribunal Regional office to deal with it more efficiently.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Sets New Rent of £950 for Assured Tenancy
- First-tier Tribunal (Property Chamber) Rent Adjustment for Assured Tenancy Case
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Market Rent at £850 for Assured Tenancy
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets New Market Rent for Assured Tenancy
- First-tier Tribunal (Property Chamber) Tribunal Adjusts Rent After Considering Property Condition
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets New Market Rent for Assured Tenancy
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets New Market Rent for Assured Tenancy
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Market Rent at £1,500 for Assured Tenancy
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Rent Increase Due to Property Condition
- First-tier Tribunal (Property Chamber) First-tier Tribunal Adjusts Rent Based on Property Condition
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets New Rent for Assured Tenancy
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tenant is entitled to a fair market rent based on the property's condition.
- The tenant can challenge a proposed rent increase if the service was incorrect.
- The tenant is eligible for rent adjustments considering the property's condition and local rental values.
- The tenant may request a rent adjustment if they have made improvements to the property.
- The tenant has the right to a fair market rent as determined by the First-tier Tribunal.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision struck out the landlord's claim for a new rent due to incorrect service of the notice.
Who was involved?
The case involved a tenant and a landlord.
How did the court decide, and why?
The court decided that the notice was not served correctly, as required by the Housing Act 1988.
Which laws or rules were applied?
Sections 13 and 14 of the Housing Act 1988 were applied.
What was the argument that mattered most?
The argument that mattered most was that the notice was not served correctly to the tenant.
Was the decision for or against the person who brought the case?
The decision was for the tenant who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure that any notices related to rent increases are served correctly according to the law.
What evidence or documents mattered?
Photographs and descriptions of how the notice was served were important in the decision.
Can a decision like this be appealed?
Yes, a person wishing to appeal this decision must seek permission from the First-tier Tribunal within 28 days of receiving the written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for such cases.
