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AllowedFirst-tier Tribunal (Property Chamber)·

Tenant Successfully Challenges Unreasonable Service Charge

Case No.

📌 In brief

A tenant successfully challenged a service charge levy of £2,676.00, arguing it was unreasonable. The First-tier Tribunal agreed, removing the charge from the tenant's account and reimbursing the tribunal fee.

⚖️ Legal holding

A tenant is entitled to challenge unreasonable service charges under the Landlord and Tenant Act 1985.

Topics

service chargeunreasonable chargestribunal procedure

Provisions

Landlord and Tenant Act 1985 – s 27A

📖 Technical summary

The claimant successfully challenged a service charge levy, leading to its removal from her account and reimbursement of the tribunal fee.

📜 Headnote Official document

The tenant challenged a service charge levy of £2,676.00, arguing it was unreasonable. The First-tier Tribunal agreed, ordering the removal of the charge and reimbursement of the tribunal fee.

📚 Full judgment Official document

OUTCOME: Allowed

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : MAN/00CA/LSC/2023/0078

Property : Flat 7, [RESPONDENT], Southport, [POSTCODE]

Applicant: [redacted] : N/A

Respondent: [redacted] : [COUNSEL] Solicitors

Type of Application : Landlord and Tenant Act 1985 – s 27A

Tribunal Member : Judge James-Stadden

Date of Decision : 25 March 2024

DECISION

© CROWN COPYRIGHT 2024

DECISION

1. [RESPONDENT] [COMPANY] is substituted as the Respondent to the application in place of [RESPONDENT], [NAME] and [NAME], all of whom are removed as respondents.

2. Upon the Respondent conceding that the sum of £2,676.00 should not have been levied to the Applicant’s service charge account, and upon it confirming that that sum has been removed from that account, these proceedings are concluded.

3. The Respondent shall reimburse the Tribunal issue fee of £100 to the Applicant within 14 days of the date upon which this decision is issued to the parties.

REASONS

1. The Applicant is the leaseholder of Flat 7, [RESPONDENT], Southport, [POSTCODE]. By an application dated 26 September 2023, the Applicant issued proceedings against [APPELLANT] and [NAME] for a determination as to whether a service charge of £2,676.00 which had been levied to her account in 2023 was payable and/or reasonable.

2. By emails dated 08 February 2024, [NAME] of [COMPANY] emailed the Tribunal on behalf of the [NAME] to confirm that “the charge [had been removed] from the [Applicant’s] service charge account” and that they “agreed to concede to the Applicant and the Tribunal [having] been advised by a solicitor that the cost should not be [a] service charge”. The email went on to say that the [NAME] would “follow legal advice in terms of the next step to recover the cost of the environmental clean and air testing”, stating that it was “due to a breach of the lease”.

3. In a further email dated 12 February 2024, Mr [APPELLANT] offered to reimburse the Applicant for the Tribunal fee of £100.

4. In response, the Applicant indicated that she wished to be heard by the Tribunal, due to the indication that further action might yet be taken to recover the sum of £2,676.00 from her.

5. A video hearing was held on 25 March 2024, which the Applicant attended with the support of a friend, Ms [APPELLANT]. Ms [NAME] was also in attendance and was represented by Mr [COUNSEL], a solicitor.

6. In the first instance, having heard from the parties, it was established that the correct Respondent to the application is in fact [RESPONDENT] [COMPANY], the management company in respect of the Applicant’s lease. Accordingly, [RESPONDENT] [COMPANY] is substituted as the Respondent to the application and [RESPONDENT] and [NAME] are removed as respondents.

7. Secondly, Mr [NAME] confirmed that the concession made in Mr [NAME] email of 08 February 2024 was limited to a concession that the £2,676.00 should not have been levied by way of a service charge to the Applicant’s account but that the Respondent was reserving its right to pursue recovery of that sum by other means, such as County Court proceedings. He further confirmed that, to date, no such proceedings have been instituted.

8. In light of the concession by the Respondent that the sum of £2,676.00 should not have been levied against the Applicant’s service charge account, and its confirmation that that charge has now been removed from her account, the Applicant’s application has effectively succeeded, such that there are no issues for the Tribunal to determine and these proceedings are concluded.

9. The Applicant remains concerned that further action may be taken against her but it was emphasised to her both by the Tribunal and Mr [NAME] that, in that event, she would be entitled to lodge a defence to any such proceedings, should she choose to do so.

10. The Tribunal directs that the Respondent reimburse the Tribunal issue fee of £100 to the Applicant, and it was confirmed on behalf of the Respondent that this can be done within 14 days.

Judge James-Stadden 25 March 2024

📊 How courts decide similar cases

Among 11 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The management company conceded that the disputed charge should not have been added to the service charge account.
  • The management company confirmed that the disputed sum had been removed from the applicant's account.
  • The management company agreed to reimburse the applicant for the Tribunal issue fee.
  • The Tribunal confirmed the correct respondent was the management company for the lease.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision ruled that the service charge of £2,676.00 was unreasonable and should be removed from the tenant's account.

Who was involved?

The tenant and the property management company were involved.

How did the court decide, and why?

The court decided in favour of the tenant because the service charge was deemed unreasonable and not properly levied.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically section 27A, was applied.

What was the argument that mattered most?

The argument that mattered most was that the service charge was unreasonable and improperly levied.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation can challenge unreasonable service charges through the First-tier Tribunal.

What evidence or documents mattered?

Emails and correspondence between the tenant and the property management company were important.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to a higher court.

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for cases involving service charges.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.