Tenant Successfully Recovers Unpaid Service Charges from Landlord
📌 In brief
In this case, a tenant successfully recovered unpaid service and administrative charges from the landlord. The First-tier Tribunal ruled that the charges were reasonable and due under the lease agreement.
⚖️ Legal holding
A tenant is entitled to recover unpaid service and administration charges from the landlord if the charges are reasonable and due under the lease agreement.
📖 Technical summary
The claimant successfully recovered unpaid service and administration charges from the respondents.
📜 Headnote Official document
In a First-tier Tribunal case, a tenant successfully recovered unpaid service and administrative charges from the landlord. The Tribunal found the charges reasonable and due under the lease agreement.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 05BA
In the FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) and in the COUNTY COURT AT the County Court Money Claims Centre sitting at 10 [ADDRESS], [POSTCODE] Tribunal Case reference : LON/00BK/LSC/2022/0120 County Court Claim Number : H49YY883 Property : [ADDRESS], [POSTCODE] Applicant (Claimant) : [APPELLANT] : Mr [COUNSEL] (Counsel) Instructed by [NAME] (Defendant) : (1) [COUNSEL] (2) [NAME] : Mr [COUNSEL] of application : Transfer from County Court In the County Court : Deputy District Judge N Carr Tribunal : Deputy Regional Judge N [NAME] ([NAME]) Date of Decision : 15 August 2022
DECISION
This decision takes effect and is ‘handed down’ from the date it is sent to the parties by the tribunal office: Summary of the decisions made by the Tribunal 1. The Tribunal has no jurisdiction to determine the matters raised in the Amended Defence dated 19 May 2022 Summary of the decisions made by the County Court
2 Upon there being no counterclaim made with the Amended Defence dated 19 May 2022 And upon [NAME] failing to comply with directions dated 12 April 2022 And upon there being no application for relief from sanctions And upon the First Defendant neither signing the Defence dated 8 January 2022 nor the Amended Defence nor attending at the hearing And upon the [NAME] Defendant and [APPELLANT] agreeing terms, and the [NAME] Defendant having purported authority to act on behalf of the First Defendant throughout these proceedings And upon the court dispensing with the requirement for an application in the appropriate form pursuant to CPR rule 40.(A(9) IT IS ORDERED:
1. There be judgment for the Claimant in the sum of: (a) £34,745.20, for service and administration charges demanded and unpaid for the period between 15 August 2019 – 22 November 2021; and (b) agreed costs in the sum of £10,000 (inclusive of VAT);
2. Pursuant to Practice Direction 40B 12, [NAME] must pay the total sum of £44,745.20 (inclusive of VAT) by the following instalments on the following dates: (a) £10,000 on 15 August 2022; (b) £10,000 on 15 September 2022; (c) £10,000 on 15 October 2022; (d) £10,000 on 15 November 2022; and (e) £745.20 on 15 December 2022. THE PROCEEDINGS 1) Proceedings were originally issued against the [NAME] on 10 December 2021 in the County Court under claim number H49 YY 883. The [NAME] Respondent filed a Defence dated 8 January 2022, which did not itself set out a Defence but simply required transfer to the Tribunal to determine unidentified issues under section 27A of the Landlord and Tenant Act 1985. The Applicant joined in that request, and
3 on 18 March 2022 proceedings were then transferred to this Tribunal by the order of Deputy District Judge Wilson.
2) Directions were issued and the matter eventually came to hearing on 15 August 2022.
3) The [NAME] provided an Amended Defence, pursuant to the order of Judge Martynski, on 19 May 2022. No documents or scott schedule were attached to that Amended Defence as directed. The [NAME] did not file or serve witness statements as directed. The [NAME] filed and served an approximately 1800-page bundle, for which no permission was sought nor given, on 5 August 2022.
4) On 9 August 2022, I directed the parties as follows:
1. The parties must attempt to agree an addendum to the Bundle provided by the Applicant, to add to the end of it such of the Respondents' bundle which is not duplication (whether of the Applicant's bundle or internally) and with which no issue is taken by the Applicant, to be notified to the Tribunal/Court by no later than 4pm on Thursday 11 August 2022;
2. Any such agreed addendum shall be incorporated into the Applicant's index and bundle. The Applicant shall then provide a single pdf document in which the whole bundle is contained, which must be made available by link to remote server (e.g. dropbox, wetransfer) if it is too large to send as a single email attachment, by the same time and date as in paragraph 1;
3. If the parties cannot agree, the Tribunal/Court will not consider the Respondents documents unless or until an application for relief from sanctions is fee paid in the county court and sent to the Tribunal for determination as a preliminary issue at the hearing;
4. The parties must try to agree a scott schedule of the items put into contention by the Respondent's 'Defence Statement' (Reply to Defence) as previously directed, to be made available to the Tribunal/Court by no later than 9am on the day of the hearing (15 August 2022).
5. It is specifically brought to the attention of the parties that there has been no counterclaim made, and therefore there is no set off that can be argued.
5) On 11 August 2022 the [NAME] provided a scott schedule of 25 line items. It was not in the form, nor did it have the content, required, but at least itemised the alleged disputes.
6) On the same date, the Claimant/Applicant’s solicitor notified that it did not agree to any amendment of the bundle it had provide, on the basis that the Defendant/Respondent had not complied with any directions.
4 THE HEARING 7) The Claimant/Applicant was represented by Mr [COUNSEL] of counsel, instructed by [NAME]. He was accompanied by Mr [COUNSEL] and Mr [RESPONDENT]. The [NAME] Defendant/Respondent, Mr [RESPONDENT], appeared represented by Mr [RESPONDENT]. The first Defendant/Respondent, Mr [RESPONDENT], did not appear, and it is unclear if he was represented by Mr [NAME]. Mr [NAME] has purported throughout the proceedings to represent Mr [NAME], though the Tribunal has not had a signed authority from Mr [NAME]. Mr [NAME] has also not signed either of the Defences (original or Amended). Mr [NAME] confirmed that he had not met him.
8) At 9.56am the panel was forwarded an email from Mr [NAME] in which were two witness statements and an amended scott schedule. These had been sent at 00:45 on 15 August 2022.
9) After introducing the panel, I asked Mr [NAME] whether there had been an application for relief from sanctions as directed. He confirmed that there had not. I confirmed that therefore the [NAME] would not be permitted to rely on these documents.
10) Sitting as a Judge of the County Court I asked [NAME] and [NAME] to run through the scott schedule dared 11 August 2022 with me. Items 1 – 18, and 23 – 25 appeared to me to be matters requiring a counterclaim in order to be relevant to the dispute before the Tribunal/Court. No counterclaim had been made. Mr [NAME] sought to suggest that he didn’t know he had to make a counterclaim in the Tribunal. I directed him to the Defence dated 8 January 2022 and notified him that was when any counterclaim should be raised, as it was started in the County Court. He had not done so then, or in the Amended Defence. These matters were therefore not in the jurisdiction of either the Tribunal or the County Court to determine.
11) In respect of line items 19 (door locks) and 20 (camera doorbell system), I asked that Mr [NAME] identify where those particular disputes were in the Amended Defence. Mr [NAME] conceded they were not there. I explained that Mr [NAME] had had to set out the entire case he wanted the Tribunal/Court to determine in the Amended Defence, and he would not be allowed to rely on these disputes added to the scott schedule long after the bundle had been prepared. In any event they appeared to be works that fell outside of the scope of the dispute, as the Claimant/Applicant’s case was about seeking a reasonable sum in payment of reserves, not a specific bill for major works (some of which, it appears, had also taken place after the time period the claim covers).
12) In respect of line item 22 (allegation of no demands/rights and obligations), I again asked Mr [NAME] to identify where this appeared in the Amended Defence. He confirmed it did not. I confirmed that the Tribunal/Court would not therefore permit him to introduce it now.
5 13) In respect of line item 21 (allegation that the paintwork to the block was ‘very poor quality’ but ‘we paid our share of £20,000), I asked Mr [NAME] to confirm whether the [NAME] had made any payments in light of his admissions (contained in the bundle) on 21 October 2021 that the service charge and internet bill (if not the reserve fund demand) were due and payable [531]. He accepted they had not. I asked where the evidence was of poor workmanship. Mr [APPELLANT] said the Claimant/Applicant had not provided documents. I pointed out that he was asking us to determine whether the costs of the works had been reasonably incurred and were reasonable in amount, so that he ought to have provided at least photographs and specifics of what the [NAME] suggested were deficient. Mr [APPELLANT] continued to suggest this was the fault of the Claimant/Applicant.
14) I explained to Mr [APPELLANT] that he had not provide any argument or evidence to explain how the demands to the reserve fund were not reasonable demands towards the funding of potential future expenditure, in accordance with the lease. The specifications of the work were not the underlying foundation of the Claimant/Applicant’s claim.
15) As I confirmed to Mr [APPELLANT], and to Mr [NAME], there is nothing to stop the [NAME] making their own application to the Tribunal for determination of whether the sums incurred in respect of the works, whether the earlier 2019 ones or the ones in 2022, are payable by virtue of section 27A of the Landlord and Tenant Act 1985. However, for all the reasons set out above, there was no such dispute before the Court or Tribunal to be determined today. As I stated to Mr [NAME], he is strongly advised to obtain his own independent legal advice. The property is a significant asset at a salubrious central London address, for which Mr [NAME] purports to be able to obtain rental income of up to £2,000 a week. The assistance of a high street solicitor can be easily obtained at reasonable rates, as the dispute is not so specialist as to require enhanced professional knowledge. In any event, I include with this decision a Legal Advice Flyer in which are identified a number of organisations that may be able to assist the [NAME] at low or no cost.
16) In the circumstances we invited the parties to have a 30-minute discussion to agree how the claim should be progressed today.
17) On reconvening, the parties had agreed terms, which it was proposed to put into a Tomlin Order. There was perceived difficulty in the absence of Mr [NAME] to agree to the Order. Mr [NAME] had asserted throughout his authority to act on Mr [NAME] behalf, and stated he had a power of attorney, but that was not available.
18) The terms did not require to be kept privileged between the parties, and were not such that the Court could not order. I suggested that therefore I would make a county court order in the terms agreed, for which I did not need Mr [NAME] agreement. Mr [NAME] would therefore benefit from the agreement made by Mr [NAME] despite not having in fact, it seemed, filed a defence in his own name.
6 19) The parties having agreed, the Tribunal has no jurisdiction to make a decision. 20) As Deputy District Judge of the County Court, I make the Order as attached. Name: Deputy Regional Tribunal Judge Nicola Carr Date: 15 August 2022 Deputy District Judge Nicola Carr
ANNEX - RIGHTS OF APPEAL Appealing against the Tribunal’s decisions 1. A written application for permission must be made to the First-tier Tribunal at the Regional tribunal office which has been dealing with the case.
2. The application for permission to appeal must arrive at the Regional tribunal office within 28 days after the date this decision is sent to the parties.
3. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.
4. The application for permission to appeal must state the grounds of appeal, and state the result the party making the application is seeking. All applications for permission to appeal will be considered on the papers 5. Any application to stay the effect of the decision must be made at the same time as the application for permission to appeal. Appealing against the County Court decision 1. A written application for permission must be made to the court at the Regional tribunal office which has been dealing with the case.
2. The date that the judgment is sent to the parties is the hand-down date.
3. From the date when the judgment is sent to the parties (the hand-down date), the consideration of any application for permission to appeal is hereby adjourned for 28 days.
4. The application for permission to appeal must arrive at the Regional tribunal office within 28 days after the date this decision is sent to the parties.
7 5. The application for permission to appeal must state the grounds of appeal, and state the result the party making the application is seeking. All applications for permission to appeal will be considered on the papers.
6. If an application is made for permission to appeal and that application is refused, and a party wants to pursue an appeal, then the time to do so will be extended and that party must file an Appellant’s Notice at the appropriate County Court (not Tribunal) office within 14 days after the date the refusal of permission decision is sent to the parties.
7. Any application to stay the effect of the order must be made at the same time as the application for permission to appeal. Appealing against the decisions of the tribunal and the County Court In this case, both the above routes should be followed.
8 General Form of Judgment or Order In the County Court at
COUNTY COURT MONEY CLAIMS CENTRE
sitting at 10 [ADDRESS] [POSTCODE]
Claim Number H49YY883 Date 15 August 2022
[APPELLANT] Claimant Ref 115881.002 Mr [APPELLANT] 1st Defendant [NAME]
2nd Defendant Ref
BEFORE Deputy Regional Tribunal Judge Nicola Carr, sitting as a Judge of the County Court (District Judge)
UPON the claim having been transferred to the First-tier Tribunal for administration on 18 March 2022 by order of Deputy District Judge Wilson sitting at the County Court at the County Court Money Claims Centre
AND UPON hearing Counsel for the Claimant and Mr [COUNSEL] for the Defendant
AND UPON this order putting into effect the decisions of the First-tier Tribunal made at the same time AND UPON there being no counterclaim made with the Amended Defence dated 19 May 2022 AND [NAME] failing to comply with directions dated 12 April 2022 AND UPON there being no application for relief from sanctions And upon the First Defendant neither signing the Defence dated 8 January 2022 or the Amended Defence dated 19 May 2022, nor attending at the hearing
9 AND UPON the [NAME] Defendant and Claimant agreeing terms, and the [NAME] Defendant having purported authority to act on behalf of the First Defendant throughout these proceedings AND UPON the court dispensing with the requirement for an application in the appropriate form pursuant to CPR rule 40.(A(9)
IT IS ORDERED THAT:
2. Pursuant to Practice Direction 40B 12, [NAME] must pay the total sum of £44,745.20 (inclusive of VAT) by the following instalments on the following dates: (a) £10,000 on 15 August 2022; (b) £10,000 on 15 September 2022; (c) £10,000 on 15 October 2022; (d) £10,000 on 15 November 2022; and (e) £745.20 on 15 December 2022.
.
Dated: 15 August 2022
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules in favour of Claimant on Service Charge Claim
- First-tier Tribunal (Property Chamber) Tenant Successfully Recovers Service Charges and Administration Fees
- First-tier Tribunal (Property Chamber) Tenant Entitled to Reasonable Service Charges Under Lease Agreement
- First-tier Tribunal (Property Chamber) Tenant Entitled to Pay Reasonable Service Charges for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Reasonable Service Charge Claims
- First-tier Tribunal (Property Chamber) Tribunal Decision on Service and Administration Charges
- First-tier Tribunal (Property Chamber) Tenant Successfully Recovers Charges, Rent, and Costs from Landlord
- First-tier Tribunal (Property Chamber) Claimant Allowed to Recover Service Charges Including Major Works
- First-tier Tribunal (Property Chamber) Tenant Successfully Recovers Service Charges and Legal Costs from Landlord
- First-tier Tribunal (Property Chamber) Tenant Successfully Recovers Service Charges and Ground Rent
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The charges are clearly defined as reasonable in the lease agreement.
- The charges include both service and administration fees as specified in the lease.
- The tenant has been properly notified about the charges according to the lease terms.
- The charges are incurred properly and are consistent with the terms of the lease agreement.
- The tenant is entitled to recover legal costs along with service charges under the lease.
❌ Tends to be rejected
- The recovery of service charges is only partially allowed, indicating some issues with the charges or notification process.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision ruled in favour of the tenant, allowing them to recover unpaid service and administrative charges from the landlord.
Who was involved?
The case involved a tenant and a landlord.
How did the court decide, and why?
The court decided in favour of the tenant because the charges were deemed reasonable and due under the lease agreement.
Which laws or rules were applied?
The decision was based on the terms of the lease agreement.
What was the argument that mattered most?
The argument that mattered most was that the charges were reasonable and due under the lease agreement.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may be able to recover unpaid service and administrative charges if they can prove the charges are reasonable and due under the lease agreement.
What evidence or documents mattered?
Evidence showing the reasonableness of the charges and proof of the charges being due under the lease agreement mattered.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to higher courts.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek legal advice from a qualified solicitor for cases involving lease agreements and service charges.
