Tenant Wins Costs and Fees Reimbursement Against Unreasonable Landlord
📌 In brief
The First-tier Tribunal ruled that the landlord must pay costs and fees to the tenant because the landlord's behavior was unreasonable.
⚖️ Legal holding
A tenant is entitled to costs and fees reimbursement if the landlord acts unreasonably.
📖 Technical summary
The Tribunal ordered the Respondent to pay costs and fees to the Applicants.
📜 Headnote Official document
The First-tier Tribunal ordered the Respondent to pay costs and fees to the Applicants due to unreasonable conduct in conducting proceedings.
📚 Full judgment Official document
OUTCOME: Allowed
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1
Case Reference:
CHI/24UP/PHN/2021/0001
Premises: [ADDRESS] [POSTCODE]
Applicants:
[redacted]
Representative:
Mr [COUNSEL]
Respondent: [redacted] None
Type of Application: Costs Application
Tribunal Member: Judge A Cresswell
Hearing: On the Papers
Date of Decision: 31 December 2021
_______________________________________________ DECISION ____________________________________
FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
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2 Costs The Background
1. The Applicants have made an application for their costs in the proceedings and for reimbursement of fees paid by them for their application under Regulation 10 of the Mobile Homes (Site Rules) (England) Regulations 2014. This Decision must be read in the light of and as following the Tribunal’s earlier Decision of 23 November 2021 (“the substantive Decision”). The Tribunal has retained the same names for the parties in this Decision, i.e. the Respondent being [RESPONDENT] and the Applicants being Various pitch holders. Summary Decision 2. The Tribunal orders the Respondent to pay costs to [RESPONDENT] on behalf of the Applicants in the sum of £120.28 3. The Respondent is ordered to pay the sum of £100 to [RESPONDENT] on behalf of the Applicants in reimbursement of fees. The Law 4. Rule 13 of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 reads, so far as is relevant, as follows: (1) The Tribunal may make an order in respect of costs only (b) if a person has acted unreasonably in bringing, defending or conducting proceedings in—— (ii) a residential property case; or (iii) a leasehold case; (2) The Tribunal may make an order requiring a party to reimburse to any other party the whole or part of the amount of any fee paid by the other party which has not been remitted by the Lord Chancellor. (3) The Tribunal may make an order under this rule on an application or on its own initiative. (4) A person making an application for an order for costs—
(a) must, unless the application is made orally at a hearing, send or
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3 deliver an application to the Tribunal and to the person against whom the order is sought to be made; and
(b) may send or deliver together with the application a schedule of the costs claimed in sufficient detail to allow summary assessment of such costs by the Tribunal. (5) An application for an order for costs may be made at any time during the proceedings but must be made within 28 days after the date on which the Tribunal sends—— (a) a decision notice recording the decision which finally disposes of all issues in the proceedings; or (b) notice of consent to a withdrawal under rule 22 (withdrawal) which ends the proceedings. (6) The Tribunal may not make an order for costs against a person (the “paying person”) without first giving that person an opportunity to make representations. (7) The amount of costs to be paid under an order under this rule may be determined by—— (a) summary assessment by the Tribunal; (b) agreement of a specified sum by the paying person and the person entitled to receive the costs (the “receiving person”); (c) detailed assessment of the whole or a specified part of the costs (including the costs of the assessment) incurred by the receiving person by the Tribunal or, if it so directs, on an application to a county court; and such assessment is to be on the standard basis or, if specified in the costs order, on the indemnity basis. (8) The Civil Procedure Rules 1998(a), section 74 (interest on judgment debts, etc) of the County Courts Act 1984(b) and the County Court (Interest on Judgment Debts) Order 1991(c) shall apply, with necessary
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4 modifications, to a detailed assessment carried out under paragraph (7)(c) as if the proceedings in the Tribunal had been proceedings in a court to which the Civil Procedure Rules 1998 apply. (9) The Tribunal may order an amount to be paid on account before the costs or expenses are assessed. The Application and Response 5. The application by the Applicants for costs has been considered, accordingly, on the basis of whether the Respondent had acted unreasonably, in accordance with Rule 13(1)(b) above, in bringing, defending or conducting proceedings.
6. The Applicants’ application was received by the Tribunal by email on 1 December 2021.
7. The Respondent was given an opportunity to respond to the application for costs and to indicate if it wished to resist the application but did not do so.
Consideration by the Tribunal 8. The Tribunal considered the application by the Applicants for costs on the basis that the Respondent had acted unreasonably.
9. The Tribunal reminds itself that this jurisdiction is generally a “no costs” jurisdiction. By contrast with the county court, residential property tribunals are designed to be “a largely costs-free environment”: (1) [COMPANY], (2) [NAME] v Mrs [NAME] [2015] UKUT 0103 (LC). 10. [ADDRESS] Company (1985) Limited v Alexander (2016) UKUT 0290 (LC), the following advice was given: “At the first stage the question is whether a person has acted unreasonably. A decision that the conduct of a party has been unreasonable does not involve an exercise of discretion but rather the application of an objective standard of conduct to the facts of the case. If there is no reasonable explanation for the conduct complained of, the behaviour will properly be adjudged to be unreasonable, and the threshold for the making of an order will have been crossed.”
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5 “At the second stage it is essential for the Tribunal to consider whether, in the light of the unreasonable conduct it has found to have been demonstrated, it ought to make an order for costs or not” “the nature, seriousness and effect of the unreasonable conduct will be an important part of the material to be taken into account” “The only [RESPONDENT] rules are found in section 29(2)-(3) of the 2007 Act, namely that “the relevant tribunal shall have full power to determine by whom and to what extent the costs are to be paid”, subject to the tribunal’s procedural rules. Pre-eminent amongst those rules, of course, is the overriding objective in rule 3, which is to enable the tribunal to deal with cases fairly and justly. This includes dealing with the case “in ways which are proportionate to the importance of the case, the complexity of the issues, the anticipated costs and the resources of the parties and of the Tribunal.” but other circumstances will clearly also be relevant...” When considering the order to make, there is no need to show that the unreasonable conduct caused any identifiable loss on the part of the innocent party: see paras 40-41. The order need not be confined to the costs: “attributable to the unreasonable conduct”. “…[Applications] should be determined summarily, preferably without the need for a further hearing, and after the parties have had the opportunity to make submissions. We consider that submissions are likely to be better framed in the light of the tribunal’s decision, rather than in anticipation of it, and applications made at interim stages or before the decision is available should not be encouraged. The applicant for an order should be required to identify clearly and specifically the conduct relied on as unreasonable, and if the tribunal considers that there is a case to answer (but not otherwise) the respondent should be given the opportunity to respond to the criticisms made and to offer any explanation or mitigation.” “A decision to dismiss such an application can be explained briefly. A decision to award costs need not be lengthy and the underlying dispute can be taken as read. The decision should identify the conduct which the tribunal has found to be unreasonable, list the factors which have been taken into account in deciding that it is appropriate to make an order, and record the factors taken into account in deciding the form of the order and the sum to be paid.”
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6 “The behaviour of an unrepresented party with no legal knowledge should be judged by the standards of a reasonable person who does not have legal advice. The crucial question is always whether, in all the circumstances of the case, the party has acted unreasonably in the conduct of the proceedings.” “When exercising the discretion conferred by rule 13(1)(b) the tribunal should have regard to all of the relevant facts known to it, including any mitigating circumstances, but without either “excessive indulgence” or allowing the absence of representation to become an excuse for unreasonable conduct.” 11. The Tribunal has had regard to the word "unreasonably." The test is whether the behaviour permits of reasonable explanation: HH Judge Huskinson in [COMPANY] and Belmont Hall and [ADDRESS] Company Limited LRX/130/2007 LRA/85/2008. In Ridehalgh v Horsfield (1994) 3 All ER 848, [NAME] LJ said: “Unreasonable’ also means what it has been understood to mean in this context for at least half a century. The expression aptly describes conduct which is vexatious, designed to harass the other side rather than advance the resolution of the case, and it makes no difference that the conduct is the product of excessive zeal and not improper motive. But conduct cannot be described as unreasonable simply because it leads in the event to an unsuccessful result or because other more cautious legal representatives would have acted differently. The acid test is whether the conduct permits of a reasonable explanation. If so, the course adopted may be regarded as optimistic and as reflecting on a practitioner’s judgement, but it is not unreasonable”.
12. The Tribunal followed a two-stage approach. First to find whether the Respondent acted unreasonably and then, if it so found, to exercise its discretion whether to order costs having regard to all of the circumstances, including the Tribunal’s overriding objective.
13. The Applicants were entitled to ask the Tribunal to determine if the new rule was reasonable; in the event, the Tribunal determined that the new rule was not reasonable.
14. The Tribunal viewed the Respondent as not being a lawyer, but rather an unrepresented person with limited knowledge, but one who could understand that there were Tribunal proceedings and what the Tribunal required of it.
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7 15. The Tribunal noted the Applicants’ attempts to resolve the issues via communication and without the expense of a hearing.
16. The Tribunal finds that the Respondent has acted unreasonably in conducting proceedings.
17. The Tribunal finds that it was unreasonable for the Respondent to ignore the Tribunal proceedings and to ignore the Tribunal’s Directions of 6 August 2021, which made clear to the Respondent it must comply with Directions made of him. That meant that the Applicants were required to incur costs, which could have been avoided.
18. Taking a rounded view, the Tribunal orders the Respondent to pay costs to [RESPONDENT] on behalf of the Applicants in the sum of £120.28, made up by 13.5 hours at the then minimum wage rate of £8.91 per hour.
Fees 19. In Cannon v 38 [COMPANY] (2016) UKUT371 (LC), the Upper Tribunal ordered the reimbursement of fees where the tenants have succeeded on the principal substantive issue. “Reimbursement of fees does not require the applicant to prove unreasonable conduct on the part of an [NAME]. It is a matter for the tribunal to decide upon in the exercise of its discretion, and (as with costs orders) the tribunal may make such an order on an application being made or on its own initiative.” 20. Whilst the test to be applied under Rule 13(2) requires no analysis of whether a person has acted unreasonably, when all that is recorded above is weighed in the balance, the Tribunal finds that it would be appropriate to order the Respondent to reimburse the Applicants with the fees paid by them. There appears to the Tribunal to have been no other viable option open to the Applicants to resolve the issues save by making their application to the Tribunal. The Respondent is ordered to pay the sum of £100 to [RESPONDENT] on behalf of the Applicants in reimbursement of fees.
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8 APPEAL 1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision. Where possible you should send your application for permission to appeal by email to [EMAIL] as this will enable the First-tier Tribunal Regional Office to deal with it more efficiently.
3. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Wins Reimbursement of Fees and Costs Due to Landlord's Unreasonable …
- First-tier Tribunal (Property Chamber) Tenant Wins Reimbursement of Fees and Costs Due to Landlord's Unreasonable …
- First-tier Tribunal (Property Chamber) Tenant awarded £3000 in costs for landlord's failure to adjust service char…
- First-tier Tribunal (Property Chamber) Tribunal Rejects Rule Allowing Dogs on Mobile Home Site
- First-tier Tribunal (Property Chamber) First-tier Tribunal Awards Costs Against Unreasonable Respondent
- First-tier Tribunal (Property Chamber) Tenant Found to Have Breached Covenant by Allowing Guests
- First-tier Tribunal (Property Chamber) Respondents Awarded Costs Due to Applicant's Unreasonable Conduct
- First-tier Tribunal (Property Chamber) Tenant Awarded Costs Due to Landlord's Unreasonable Conduct
- First-tier Tribunal (Property Chamber) Tenant Successfully Avoids Unreasonable Costs in Tenancy Dispute
- First-tier Tribunal (Property Chamber) Tenant's Behavior Found Unreasonable, But No Costs Awarded Due to Hardships
- First-tier Tribunal (Property Chamber) Tenant's Cost Claim Rejected in Lease Extension Dispute
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord acts unreasonably during the proceedings.
- The tenant does not act unreasonably in bringing or defending the case.
- The tenant is entitled to costs and fees reimbursement under the circumstances.
- The tenant is able to show that the landlord failed to comply with a tribunal decision.
- The tenant is successful in proving that a site rule is unreasonable if it negatively impacts all residents.
❌ Tends to be rejected
- The opposing party's conduct is not deemed unreasonable.
- The tenant's own conduct is deemed unreasonable in the proceedings.
- The tenant is already suffering significant consequences, preventing wasted costs orders.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision ordered the landlord to pay costs and fees to the tenant.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided that the landlord must pay costs and fees because the landlord's conduct was unreasonable.
Which laws or rules were applied?
The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 rule 13 was applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord's conduct was unreasonable.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may be entitled to costs and fees if the landlord acts unreasonably.
What evidence or documents mattered?
The evidence and documents related to the landlord's unreasonable conduct mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is recommended to get advice from a qualified solicitor for a case like this.
