Tenant Wins: No Service Charges Owed Due to Lack of Evidence
📌 In brief
The First-tier Tribunal decided that a tenant does not have to pay service charges to the landlord because the landlord did not provide sufficient evidence to prove the charges were valid. This decision was made in the Property Chamber of the First-tier Tribunal on 1 October 2024.
⚖️ Legal holding
A tenant is not required to pay service charges if the landlord fails to provide evidence of valid demands.
📖 Technical summary
The tribunal ruled that no service charges are due to the respondent.
📜 Headnote Official document
The First-tier Tribunal ruled that no service charges are due to the landlord due to the lack of evidence supporting the claim. The decision was made in the Property Chamber of the First-tier Tribunal on 1 October 2024.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AH/OCE/2024/0050 Property : 20 & 20A [ADDRESS] [POSTCODE] Applicant : [redacted] [COMPANY] : Setfords London Respondent : [redacted] : N/A Type of application : Determination of the appropriate amount payable – paragraph 3 of Schedule 5 of the Leasehold Reform, Housing and Urban Development Act 1993 Tribunal member(s) : Judge Tagliavini Mr Duncan Jagger MRICS Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 1 October 2024
DECISION
2
The tribunal’s decisions 1. The tribunal determines the appropriate amount that is payable by way
of service charges by the applicant to the respondent pursuant to
paragraph 3 of Schedule 5 of the Leasehold Reform, Housing and Urban
Development Act 1993 is nil. 2. The tribunal makes no order for costs under rule 13 of The Tribunal
Procedure (First-tier Tribunal) (Property Chamber) Rules 2013.
The application 3. This is an application for a determination of the service charge payable
by the applicant to the respondent pursuant to paragraph 3 of
Schedule 5 of the Leasehold Reform, Housing and Urban
Development Act 1993 (‘the 1993 Act’) after a vesting order was made in
respect of the subject property at 20 and 20A [ADDRESS] [POSTCODE] (‘the property’). Background 4. A vesting order was made in respect of the freehold of the property on 1
September 1993 in the county court and the issue of the appropriate sum
payable under the 1993 was transferred to the first-tier Tribunal. 5. The respondent has since been debarred by the tribunal by an Order of
Judge Martynski dated 7 August 2024. The applicant’s case 6. As per the tribunal’s directions this matter has been determined on the
papers provided and comprise a digital bundle of 59 pages. The
applicant asserts that no sums are payable in respect of the service
charges to the respondent and that the only sums due to the respondent
are:
(i) £9,750 (agreed premium)
(ii) £2,400 (s.33 costs)
Less:
3
(iii) £6,818 costs awarded to the applicant in the county court
Total due to respondent: [redacted]
7. After the debarring order was made by the tribunal, the respondent
asserted that £32,004.08 is owed in respect of service charges but has
provided no justification for or evidence to support this claim and served
no valid demands for payment of this sum. 8. In LON/00A~H/LSC/2021/0073 the tribunal made various
determinations in respect of service charges in the period 2018 to
2021. However, since the tribunal’s decision, the applicant asserts
that no valid demands have been made of the [NAME] for the
sums determined by the tribunal as payable but has in fact continued
to provide a service (window cleaning), which the tribunal found was not
within the respondent’s obligation under the terms of the lease(s). 9. In addition to its assertion that no further sums are due to the
respondent (other than the £5,[RESPONDENT] above), the applicant also makes
an application for costs under rule 13(1)(b) of The Tribunal (First-tier
Tribunal) (Property Chamber) Rules 2013. The applicant now
seeks costs incurred in the tribunal of £2,496.00 (including VAT). 10. The applicant relies on the three- stage test set out in [ADDRESS] Company (1985) [COMPANY] v Mrs [NAME] [2016]
UKUT (LC) which requires the tribunal to answer the following
questions:
(i) has a person acted unreasonably in bringing, defending or
conducting proceedings…?
(ii) if so, should there be a costs order?
(iii) if so, what should be the terms of the cost order? 11. The applicant asserts the respondent has acted unreasonably in its
conduct and has failed to comply with the tribunal’s directions and has
made untrue assertions in its statements to the tribunal when seeking to
set aside the debarring order. The applicant asserts it has incurred costs
because of the necessity of making a witness statement opposing the
application to set aside the debarring order of 7 August 2024.
4 12. The respondent has made no representations in respect of the
application for rule 13 costs, although it appears it has not seen the
grounds for the application in light of the lateness of the submissions
made in the Applicant’s Statement of Case dated 19 September 2024. The tribunal’s reasons The appropriate sum(s) 13. The tribunal finds there is no evidence to support a claim or a valid
demand or any amount of service charges from the [NAME] of the
subject property. Therefore, without such evidence from the
respondent, the tribunal finds there is no alternative to its determination
that no (appropriate)sums are due pursuant to paragraph 3 of Schedule
5 of the Leasehold Reform, Housing and Urban Development Act 1993. Rule 13 costs 14. Notwithstanding the respondent’s lack of opportunity to make any
submission on this application, the tribunal finds the applicant has failed
to demonstrate the respondent has acted in such a way as to meet the
high bar set in the otherwise ‘no costs’ jurisdiction of the First-tier
Tribunal. 15. In any event, the tribunal considers the applicant has benefitted from
the Order of 7 August 2024, debarring the respondent from playing any
further role in this application, as it has not had to make any substantive
response to the respondent’s submissions, that might otherwise have
been made and would necessarily have incurred costs for the applicant. 16. Further, the applicant has benefitted significantly from the order for
costs made in the county court under the CPR and has benefited by the
absence of the respondent’s submission, in so far as the tribunal makes
a finding that is advantageous to the applicant. Consequently, the
tribunal also finds that any further order for costs would unfairly
prejudice the respondent.
Name: Judge Tagliavini
Date: 1 October 2024
5 Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the Tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First- tier Tribunal at the Regional Office which has been dealing with the case. The application should be made on Form RP PTA available at https://www.gov.uk/government/publications/form-rp-pta-application-for- permission-to-appeal-a-decision-to-the-upper-tribunal-lands-chamber The application for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the Tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Wins: No Service Charges Without Lawful Demands
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Premium for Collective Enfranchisement
- First-tier Tribunal (Property Chamber) Tribunal Orders Tenant to Pay £3,240 for New Lease Costs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Lease Extension Premium
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Unreasonable Administration Charges Unenforceable
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Limitations Against Landlord
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Certain Service Charges Unreasonable and Unpayabl…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decides on Freehold Valuation and Compensation
- First-tier Tribunal (Property Chamber) Landlord Barred From Recovering Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal rules on service charges and administration fees
- First-tier Tribunal (Property Chamber) Tribunal Adjusts Service Charges for Leaseholders
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charges for Communal Heating Reasonable
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord failed to provide evidence of valid service charge demands.
- The landlord did not justify the service charges as reasonable.
- The landlord included unreasonable items in the service charge demand.
- The landlord failed to consult properly with the tenants regarding the service charges.
- Service charges must be reasonable and justified, and unreasonable charges cannot be recovered.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision stated that no service charges are due to the landlord due to insufficient evidence.
Who was involved?
The case involved a tenant and a landlord.
How did the court decide, and why?
The court decided that the landlord failed to provide adequate evidence to support the service charge claims.
Which laws or rules were applied?
The Leasehold Reform, Housing and Urban Development Act 1993 was applied.
What was the argument that mattered most?
The argument that mattered most was the lack of evidence provided by the landlord to support the service charge claims.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure that the landlord provides clear evidence of valid service charges.
What evidence or documents mattered?
The evidence that mattered was the lack of valid demands for service charges from the landlord.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving service charges.
