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AllowedFirst-tier Tribunal (Property Chamber)·

Tenant Wins Reduced Rent Due to Property Disrepair

Case No.

📌 In brief

The First-tier Tribunal reduced the rent from £2,500 to £1,700 per month because the property was in disrepair and lacked modernisation. The Tribunal inspected the property and found issues such as leaking, damp, and worn-out decorations.

⚖️ Legal holding

A tenant is entitled to a reduced rent if the property is in disrepair and lacks modernisation.

Topics

tenancy disputesrent adjustment

Provisions

📖 What the law says

Housing Act 1988 s.14

Under the Housing Act 1988, section 14 allows a tenant under an assured tenancy to apply to a tribunal to challenge the rent payable under the tenancy. The tribunal will then determine the rent at which the property might reasonably be expected to be let in the open market by a willing landlord. This determination takes into account the condition of the property, including any disrepair or lack of modernisation.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal adjusted the market rent due to disrepair and lack of modernisation.

📜 Headnote Official document

The Tribunal determined that the market rental value of the property should be set at £1,700 per calendar month effective from 29 January 2025, due to disrepair and lack of modernisation. The decision was based on the property's condition, including disrepair, lack of double glazing, and inadequate kitchen and bathroom fittings.

📚 Full judgment Official document

OUTCOME: Allowed

First-tier Tribunal – Property Chamber File Ref No. ME/LON/AH/MNR/2025/0708

Notice of the Tribunal Decision and Register of Rents under Assured Periodic Tenancies (Section 14 Determination)

Housing Act 1988 Section 14

Address of Premises The Tribunal members were 25 HATHAWAY ROAD CROYDON [POSTCODE]

[NAME]

[RESPONDENT] [NAME]

[APPELLANT] [NAME]

1. The rent is: £ 1,700 Per MONTH (excluding water rates and council tax but including any amounts in paras 3)

2. The date the decision takes effect is: 29TH JANUARY 2025

*3. The amount included for services is/is

negligible/not applicable N/A Per

*4. Service charges are variable and are not included

Chairman [NAME] of Decision 4TH AUGUST 2025

5. Date assured tenancy commenced 1 MAY 2018

6. Length of the term or rental period MONTHLY

7. Allocation of liability for repairs [RESPONDENT]

8. Furniture provided by [RESPONDENT] or superior [RESPONDENT]

9. Description of premises 4 BEDROOMED MID TERRACED HOUSE

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference : ME/LON/AH/MNR/2025/0708

Hearing Type : By way of paper submissions

Property : 25 [ADDRESS], [POSTCODE]

Applicant: [redacted] : In person

Respondent: [redacted] : In person

Date of Objection : 24 February 2025

Type of [NAME] : Referral in Respect of Market Rent Under Section 13 of the Housing Act 1988

Tribunal Members : [NAME]

Mr C.Piarroux JP Lay Member

Date of Hearing : N/A

Date of Inspection : 1 August 2025

Date of Full Reasons : 4 August 2025

STATEMENT OF FULL REASONS ON AN [NAME] FOR DETERMINATION OF A MARKET RENT UNDER S. 13 AND 14 OF THE HOUSING ACT 1988.

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DECISION

1. The Tribunal determines that the market rental value of the property should be set at a figure of £1,700 per calendar month effective from 29 January 2025.

REASONS

Background

2. On 29 January 2025 the [RESPONDENT] served a Notice under Section 13(2) of the Housing Act 1988 proposing an increase in the rent of the above property from the passing rent of £1,650 per calendar month to £2,500 per calendar month.

3. On 24 February 2025 the [APPELLANT] made an [NAME] to the Tribunal for the determination of a market rent.

4. The original tenancy was believed to have begun 1 May 2018.

5. The [APPELLANT] occupies the property by way of an Assured Periodic Tenancy.

6. By way of a letter dated 8 May 2025, the Tribunal issued directions. These required the [RESPONDENT] to provide details of evidence on which they wished to rely by way of reply by 29 May 2025. The [APPELLANT] was directed to do the same by 12 June 2025 and the [RESPONDENT] was given until 19 June 2025 for his response thereto.

7. Both parties took the opportunity to make submissions.

8. In consideration of the Market rental value of the subject property, the Tribunal has taken into consideration all documentation before it, including letters and any reply forms returned by the parties.

9. Within the [APPELLANT]’s [NAME] form, the [APPELLANT] states that the property is in disrepair and that it is not wear and tear. They confirm that the property is a six roomed mid-terraced house with two reception rooms, three bedrooms and a box room and garden. They advise that they have replaced the flooring in 2018 and have painted and repaired the property. They say that the quality and standard of repair is poor and provide photographic evidence to Illustrate this.

10. In the [APPELLANT]’s Reply form, they state that they would like an inspection but do not want a hearing. Details of the accommodation is provided without room sizes and

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refers to defects and disrepairs within the property, including defects to areas of ceiling and floor, evidence of leaks that have taken place and defective carpeting and other flooring. They confirm that the property has central heating but say that it does not have double glazing, a garage or parking space. They point to the fact that the garden is in poor condition and fencing is falling apart.

11. Photographic evidence is provided to support these contentions.

12. By way of email dated 3rd July 2025 the [RESPONDENT] states that the property was in good condition when it was initially let to the existing [APPELLANT], and they refer to an inventory relating thereto.

13. The [RESPONDENT] does not return a Reply form.

14. On 1 August 2025, on the basis of paper submissions and without a hearing, the Tribunal determined the Market rent of the above property at £1,700 per calendar month.

Hearing 15. There was no hearing for this case.

Undue Hardship 16. On the issue of undue hardship, [NAME], the [APPELLANT], makes no direct representation on hardship. However, we were able to determine the [APPELLANT]’s financial standing to some degree from general information provided.

17. Within the completed defence form, the [APPELLANT] states that she is a full-time undergraduate with three children. She confirms that she claims [NAME], has no property or savings. No evidence to corroborate these assertions was provided however.

18. Following the Tribunal’s findings, however, that the rent should increase should be limited to £1,700 per calendar month. to reflect the property’s condition, we do not believe that increasing the rent from the date of the [RESPONDENT]’s notice (29 January 2025) would create undue hardship and determine, therefore, that in the circumstances of this case, the rent should increase from the date in the [RESPONDENT]’s notice.

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Inspection

19. The Tribunal attended the property to undertake an inspection on 1 August 2025.

20. It was apparent that the property was originally constructed as a single residential dwelling arranged as a mid-terraced house.

21. The accommodation comprises:

Ground floor – two reception rooms, kitchen, lobby, shower room and WC. First floor – three bedrooms, box room, bathroom/WC. Externally – small garden to front, garden to rear.

22. During the inspection, we were met at the property by the [RESPONDENT]’s representative from [RESPONDENT]. They did not, however, enter the property and left before we entered. The only people present during the inspection were the named [APPELLANT] and what we understand to be one of their children.

23. Neither the [RESPONDENT] nor any representative on his behalf were present during the inspection.

24. On arrival, the Tribunal notified the parties that they should be provided with access to all possible areas of the property but that she could not provide any additional evidence nor engage in conversation about the property nor the rental value thereof.

25. All rooms were accessible.

26. Externally, the property was in reasonable condition although it was noted that there was an exceptionally large tree in the front garden blocking a great deal of light and the rear garden lawn is now a dustbowl with fences down and the whole area rather unkempt.

27. Internally, the Tribunal first addressed itself to the arrangement of the accommodation and, in particular, the room described as a box room. In the Tribunal’s view, this room was large enough to accommodate at least a single bedroom and thus in the Tribunal’s opinion, the accommodation is that of a reasonably sized four-bedroom family house.

28. The internal condition of the property had been one of the main issues between the applicant and respondent.

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29. The Tribunal found that the property had not been maintained for a good number of years. It was true that the condition did reflect wear and tear, nevertheless, in particular, the kitchen and bathroom areas were in incredibly poor condition and worn, there were signs within the property that there had been leaks in a number of areas and there was evidence of damp within the rear lobby. The flooring on the ground floor (laminate flooring) was in very poor condition and in any event, we were advised that this had been provided by the [APPELLANT] meaning that the [RESPONDENT] had provided no floor coverings at ground level. Carpets up the stairs and at first floor level were worn beyond their natural life and poorly fitted.

30. The property has clearly remained undecorated since it was originally let in 2018 and as a result; is in fairly poor condition. There are various areas of patch repair which is of the most basic quality and unacceptable by most standards. Kitchen and bathroom fittings are now badly worn and at the point where refitting is required.

31. It is the Tribunal’s opinion that the disrepair to the property goes way beyond that which one would expect from normal wear and tear and that the majority of it is attributable to the [RESPONDENT]’s failure to maintain in accordance with their obligations.

32. Overall, the Tribunal was of the opinion that the condition of the property was far below that at which properties are presented as available to rent on the open market and this is reflected in the valuation.

33. The Tribunal did note that some areas of the property were double glazed, however, contrary to entries on the [APPELLANT]’s Reply form.

The Law

34. When determining a market rent in accordance with the Housing Act 1988 Section 13 regard must be had to all of the circumstances (other than personal circumstances) including the age, location and state of repair of the property, matters contained within the rent, repairing obligations, etc. This means that issues such as the [APPELLANT]’s ability to pay the rent or bills associated with the property are not a consideration for the tribunal in assessing the rent.

Valuation

35. Following consideration of the written and photographic submissions given by both parties and taking into account the Tribunal’s inspection and using its own knowledge and experience of the rental market in the Croydon area, the Tribunal

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finds that the market rental value of the property, if it was in good condition, would be £2,500 per calendar month.

36. Taking into account the lack of modernisation and the general disrepair, the Tribunal considers it necessary to adjust that market rental value to reflect specifically the following:

i) There is only partial double glazing to the property. ii) The kitchen is inadequate by modern standards. iii) The bathroom is inadequate by modern standards. iv) There is extensive evidence of penetrating damp and defective plaster throughout the property. v) There are Inadequate floor coverings throughout. vi) Staining remains suggesting leaks from the roof. vii) There is worn, tired decoration and poor-quality repair. viii) A large tree exists in the front garden and fences at the rear are down.

37. Taking these and other more general factors into consideration, the Tribunal finds that it is necessary to make a 32% deduction in the market rental value of the property to reflect its condition and lack of modernisation.

Valuation Calculation

38. Open market rent £2,500 per month

Deduction for adjustments detailed above 32% = £ 800 per month

Adjusted rent £1,700 per month

The Tribunal therefore determines that the market rental value of the property should be set at a figure of £1,700 per calendar month effective from 29 January 2025.

Chairman:

[NAME]

Date:

4 August 2025

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ANNEX OF RIGHTS FOR MARKET RENTS

By Rule 36(2) of the Tribunal procedure, (First-tier Tribunal) (Property Chamber) Rules 2013 the Tribunal is required to notify the parties about any right of appeal they might have.

If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with this case

The [NAME] for permission to appeal must arrive at the regional office within 28 days after the Tribunal sends written reasons for the Decision to the [NAME].

If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit.

The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property, and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. Any appeal in respect of the Housing Act 1988 should be on a point of law.

If the Tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The property is in a state of disrepair.
  • The property lacks modernisation.
  • Rent is adjusted to reflect the property's condition.
  • Market rental value is determined by the property's condition.
  • Rent is set based on comparable properties' conditions.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The rent was reduced from £2,500 to £1,700 per month due to the property's disrepair and lack of modernisation.

Who was involved?

The tenant and the landlord were involved in the dispute over the rent.

How did the court decide, and why?

The court decided to reduce the rent based on the property's condition, which included disrepair and lack of modernisation.

Which laws or rules were applied?

The Housing Act 1988 Section 14 was applied to determine the market rent.

What was the argument that mattered most?

The argument that mattered most was the condition of the property, which was deemed to be in disrepair and lacking modernisation.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case, the tenant.

What does this mean for someone in a similar situation?

Someone in a similar situation might also be entitled to a reduced rent if the property is in disrepair and lacks modernisation.

What evidence or documents mattered?

Photographic evidence and the condition of the property were important in the decision.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases involving rent disputes.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.