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AllowedFirst-tier Tribunal (Property Chamber)·

Tenant Wins Rent Repayment Order Against Landlord

Case No.

📌 In brief

The First-tier Tribunal granted rent repayment orders to tenants after finding that the landlord failed to comply with licensing requirements and protect tenants' deposits. The decision highlights the importance of landlords adhering to legal obligations.

⚖️ Legal holding

A tenant is entitled to a rent repayment order if the landlord fails to comply with licensing requirements and protect deposits.

Topics

rent repayment orderstenancy agreements

Provisions

📖 What the law says

Housing Act 2004 s.72

This section outlines offences related to the licensing of Houses in Multiple Occupation (HMOs). It states that if an HMO is required to be licensed under this act but is not licensed, an offence is committed by anyone controlling or managing the HMO or by the landlord who has superior rights over the property. Additionally, it mentions that a person commits an offence if they manage an HMO that requires a license and knowingly permit others to occupy the house in excess of authorized limits. Furthermore, it specifies that a person commits an offence if they fail to comply with any conditions of the license. Defenses include proving a reasonable excuse for not complying with licensing requirements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The claimants successfully obtained rent repayment orders due to the landlord's failure to comply with licensing requirements and protect deposits.

📜 Headnote Official document

The claimants sought rent repayment orders against the landlord for failing to comply with licensing requirements and protect deposits. The First-tier Tribunal granted the orders, finding the landlord's actions unlawful and disregarding the law.

📚 Full judgment Official document

OUTCOME: Allowed

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/OOBG/HMF/2021/0246 Property : [ADDRESS] [POSTCODE] Applicant: [redacted] : [COUNSEL] [NAME] Respondents : [redacted] : None attendance Type of application : Rent Repayment Order Tribunal : Judge Shepherd Chris Gowman MCIEH Date of Determination : 7th February 2023

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DECISION ____________________________________ © CROWN COPYRIGHT 2013

1. In this case the Applicants, [APPELLANT] and [NAME] (“ The Applicants”) are seeking Rent Repayment Orders against the Respondent, [NAME]; [RESPONDENT] T/A [NAME] relevant law is set out in the annex to the determination.

2. The claim relates to the Applicants’ occupation of premises at 21 [ADDRESS] [POSTCODE] (“The premises”) The case was originally also brought against [RESPONDENT]( “[NAME]”) however following an application made by [NAME] the Applicants’ representative [NAME] of London Borough of Tower Hamlets agreed to discontinue the case against [NAME]. The basis of the application by Landlords Defence was that [NAME] were a superior landlord and we're not therefore liable following the case of Rakusen v Jepson [2021] EWCA Civ 1150. Its fair to say that [NAME] was reluctant in making the decision to discontinue against [NAME]. He wrote to the tribunal on the 8th of December 2022 stating that he was concerned about the relationship between the various parties.

3. Mr [NAME] was right to be concerned and it is fair to say that the identity of the landlord in this case is not clear cut. There is a document dated 21st November 2019 purporting to grant an Assured Shorthold tenancy of Flat 21 Spinnaker House to P31 [RESPONDENT] ( C/O Ms [RESPONDENT]). The landlord on this document is said to be [RESPONDENT] (C/O [NAME]). This presumably was the document relied upon by [NAME] to support their argument that [NAME] were a superior landlord. This appears to be a sham document because it is not possible to grant an assured shorthold tenancy to a company. Further there appears to be a close connection between both parties as will be seen further in this determination. In any event as already indicated a decision was made to release [NAME] as a Respondent.

4. Mr [APPELLANT] was given a “tenancy offer form” by [NAME]. This related to room C of the premises The rent was £800 a month. The tenancy start date was said to be the 31st of August 2000 and end date 29th of November 2020. He paid a deposit and a holding deposit. There is no evidence that the deposit was properly protected in a deposit protection scheme. He then signed a “licence agreement for three months from the 30th of November 2020 until the 27th of February 2021 again with a monthly rent of £800 pounds. The licensor on this document was named as “[NAME]. One assumes with fair justification that this was [NAME] the Director of [NAME]. The agent was named as [NAME]. Again, a security deposit was referred to but there was no reference to that deposit being protected. Further down the licence agreement the licensor was referred to as [APPELLANT] limited trading as [NAME].

5. Mr [APPELLANT] could be forgiven for being very confused as to the identity of his landlord. One thing is clear about the purported license agreement however. That is that it was a sham agreement. For whatever reason the landlord had decided to try and present itself as a licensor when it is patently clear that Mr [APPELLANT] was a tenant – he confirmed that he had exclusive possession of his room with shared common areas. One can speculate as to the reason for the sham but it's probably because the landlord realised that they should have protected his deposit and had not done so and therefore were liable for penalties under the Housing Act 2004. There is evidence also that [NAME] was involved in this agreement despite later protestations that his organisation [NAME] were only the superior landlord.

6. There is also a tenancy agreement between [NAME] and [NAME] [NAME] and her partner [NAME] for room D at the premises. Again, the agent is named as [NAME] and the tenancy runs for the period from 10th of August 2020 until the 9th of November 2020. A deposit was taken but there is no evidence of that deposit being protected. Confusingly at the bottom of the agreement on each page it refers to it being a licence agreement. There is also a further agreement in which again the licensor is named simply as “[NAME], presumably again [NAME]. The period of the “licence agreement” is the 10th of November 2020 until the 9th of February 2021 with a monthly rent of £900. The agreement is obviously a sham and indeed in parts it refers to it being a tenancy.

7. The position was further confused by the application for a landlord licence which was made with the proposed licence holder being [COMPANY]. The application being made by [COMPANY] TA [NAME]. This application was made on the 8th of December 2020.

8. The Tribunal when faced with this confusion were concerned about whether the right Respondent had been named in the proceedings and whether the action against [NAME] should have been discontinued. It seems clear that [NAME] and/or [NAME] are closely involved with the other parties. Addresses are shared etc. [NAME] are called variously agents or landlords. [COMPANY] have now dissolved as a company but they were trading as [NAME] still exist. Somewhat reluctantly the Tribunal considers that [NAME] are the appropriate Respondent. At one stage [RESPONDENT] had communications with the Tribunal and the Applicants’ representative but failed to take any real involvement in the case despite being sent all the documentation.

9. During his occupation at the premises Mr [APPELLANT] paid rent of £3380 prior to the date of the licence application. Ms [NAME] paid £4482 during the

period 28th of July 2020 until the 7th December 2o20. During the period of these claims there was no licence in place at the premises. The Additional Licencing Scheme in Tower Hamlets began on the 1st of April 2019 and is applicable to all properties where there are three or more people living as two or more households who share facilities such as a bathroom or kitchen and at least one of the tenants pays rent. The Tribunal were told and find as a fact that during the periods of claim both Applicants shared the premises with a number of different households and there were at least three or more people living as two or more households. Mr [APPELLANT] told the tribunal that he'd raised the issue of the overcrowding at the premises with the landlord and had been told that it was nothing to do with him. The fact that the landlord (in whichever guise it was choosing to adopt) made an application for a licence when confronted with its unlawful conduct demonstrates that it was aware of the need to have a licence but chose not to have one. This appears to be a blatant disregard of the law.

10. The claim is made out therefore the remaining issue is the level of the order. Should any deduction or addition be made in relation to the landlord’s conduct or for utility charges. Mr [APPELLANT] gave clear and compelling evidence about a leak that existed at the premises. He said that there had been a leak for eight months in the kitchen on the right-hand side. The tenants tried to use towels to collect the leak which they changed every day. The landlord took a long time to send anyone around. It was unhygienic. It was reported to [NAME]. He said that during the tenancy the rent was paid to [NAME] but anything to do with the flat involved [NAME]. He said that there was no effort made to fix the leak although someone came to look but left it. The tenants investigated whether the leak was being caused by the flat above but this was not the case. He said that [NAME] were included in the rent. Both he and [NAME] had paid the rent themselves without any assistance from housing benefit.

11. In terms of conduct it's difficult to envisage a more clear - cut case in which the landlord’s conduct justifies a significant order unfortunately the period of claim is limited and there is no real reason to depart from the amount of that claim in this case. In terms of [NAME] the Tribunal considered whether to make a notional deduction however the fact remains that [NAME] chose for whatever reason not to engage with these proceedings. They could have come forward and made representations as to the level of deduction that should be made for [NAME] but did not do so. It's not appropriate for the Tribunal just to speculate on this matter and therefore no deduction is made for [NAME].

12. In summary [NAME] must pay Ms [APPELLANT] £3380 and [NAME] £4482.

Judge Shepherd

7th February 2023

ANNEX - RIGHTS OF APPEAL Appealing against the tribunal’s decisions

1. A written application for permission must be made to the First-tier Tribunal at the Regional tribunal office which has been dealing with the case.

2. The application for permission to appeal must arrive at the Regional tribunal office within 28 days after the date this decision is sent to the parties.

3. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.

4. The application for permission to appeal must state the grounds of appeal, and state the result the party making the application is seeking. All applications for permission to appeal will be considered on the papers 5. Any application to stay the effect of the decision must be made at the same time as the application for permission to appeal

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📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord failed to license the premises properly.
  • The landlord did not obtain a required license for the property.
  • The landlord failed to comply with proper housing standards and licensing requirements.
  • The landlord operated the property as an unlicensed HMO.
  • The landlord failed to comply with licensing requirements for rented properties.

❌ Tends to be rejected

  • The rent repayment order was allowed in part due to partial compliance issues.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision granted rent repayment orders to the tenants.

Who was involved?

The claimants, the landlord, and the agent were involved.

How did the court decide, and why?

The court decided in favour of the tenants because the landlord failed to comply with licensing requirements and protect deposits.

Which laws or rules were applied?

The Housing Act 2004 was applied.

What was the argument that mattered most?

The argument that mattered most was the landlord's failure to comply with licensing requirements and protect deposits.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may be entitled to a rent repayment order if their landlord fails to comply with legal obligations.

What evidence or documents mattered?

Evidence of the landlord's failure to comply with licensing requirements and protect deposits was crucial.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to a higher court.

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.