Tenant Wins Rent Repayment Order Against Unlicensed HMO Landlord
📌 In brief
The First-tier Tribunal ruled that a person is entitled to a rent repayment order because the landlord failed to obtain a necessary license for a house in multiple occupancy (HMO). The tenant successfully argued that the landlord committed an offense under the Housing Act 2004.
⚖️ Legal holding
a person is entitled to a rent repayment order if the landlord has committed an offense under section 72 of the Housing Act 2004.
📖 What the law says
This section outlines offenses related to the licensing of houses in multiple occupancy (HMOs). It states that if an HMO is required to be licensed but isn't, an offense is committed by anyone controlling or managing the HMO or by the landlord if they have an estate or interest superior to those managing it. Additionally, it covers offenses when a licensed HMO is managed improperly or when license conditions are not followed.
This section allows a tenant or a local housing authority to apply to the First-tier Tribunal for a rent repayment order if the landlord has committed an offense covered by this chapter. For tenants, the offense must relate to housing they were renting and must have occurred within two years of the application date.
The First-tier Tribunal can issue a rent repayment order if it is convinced beyond a reasonable doubt that a landlord has committed an offense covered by this chapter, regardless of whether the landlord has been convicted. The order can only be made based on an application under section 41.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal ordered a rent repayment due to unlicensed HMO management.
📜 Headnote Official document
The Tribunal ordered a rent repayment order for the tenant due to the landlord's unlicensed management of a house in multiple occupancy (HMO) under the Housing Act 2004. The decision was made in the First-tier Tribunal (Property Chamber).
📚 Full judgment Official document
OUTCOME: Allowed
Case References : BIR/41UF/HMJ/2022/0012
[NAME] : [ADDRESS]
Stourbridge
West Midlands
Dy7 5AL
Applicant: [redacted]
Respondent: [redacted] Application under section 41(1) of the
Housing and Planning Act 2016 for
rent repayment orders
Date of Hearing : 19 October 2022 Tribunal Members : Deputy Regional Judge [NAME], JP
Date of Decision : 4 November 2022
_____________________________________
DECISION _________________________________________
© CROWN COPYRIGHT 2022 FIRST - TIER TRIBUNAL [NAME] CHAMBER ([NAME])
Introduction 1 This is a decision on an application for a rent repayment order under section 41 of the Housing and Planning Act 2016 (‘the 2016 Act’). 2 Part 2 of the Housing Act 2004 (‘the 2004 Act’) introduced licensing for certain HMOs. Licensing was mandatory for all HMOs which have three or more storeys and are occupied by five or more persons forming two or more households. However, since 1 October 2018 the requirement that the [NAME] must have three or more storeys no longer applies. 3 Under section 72 of the 2004 Act a person who controls or manages an HMO that is required to be licensed but is not so licensed commits an offence. 4 Commission of that offence may lead to a criminal prosecution and conviction or to the imposition by the local housing authority of a financial penalty pursuant to section 249A of the 2004 Act. Furthermore, under section 43 of the 2016 Act the Tribunal may make a rent repayment order in favour of the (former) occupier if it is satisfied beyond reasonable doubt that the landlord has committed an offence under section 72 of the 2004 Act, whether or not the landlord has been convicted.
Facts 5 The subject [NAME] is a former care home owned by [COMPANY] (‘[NAME]’). Following the closure of the care home and in order to protect the vacant [NAME] against potential trespassers and/or damage, [NAME] entered into an agreement with the Respondent for the provision of [NAME] services. In summary, [NAME] granted to the Respondent the sole and exclusive rights of occupation of the [NAME] and the Respondent identified ‘[NAME] guardians’ and arranged for them to occupy the [NAME] under the terms of a [NAME] agreement. 6 As Lewison LJ explained in London Borough of [NAME] v [COMPANY] [2020] EWCA Civ 1637, at [7] – [A [NAME] is ‘… a [NAME] who, usually with [NAME], occupies vacant premises under a temporary contractual licence until the [NAME] requires it for redevelopment. The arrangement provides the [NAME] with accommodation at a lower cost than in the conventional residential letting market, it provides the supplier with a fee for making the arrangements, and it provides the [NAME] with some protection against squatters and with the prospect of mitigating liability for non- domestic rates.’ 7 The Applicant was a licensee and [NAME] at the subject [NAME] under a guardianship agreement with the Respondent. Under the agreement the Applicant was permitted to occupy a bed-sitting room and to use the kitchens and bathrooms shared with other licensee/guardians. 8 The relationship between the Respondent and [NAME] was difficult and their agreement was terminated on 24 February 2022. [RESPONDENT] replaced the Respondent from 25 February 2022. 9 By an application dated 2 June 2022, the Applicant applied for a rent repayment order under section 41 of the 2016 Act. He alleged that, from 1 February 2021 to 31 January 2022 inclusive (‘the relevant period’), the Respondent was controlling or managing the subject [NAME], which, as an
HMO occupied by five or more people forming two or more households, was required to be licensed pursuant to Part 2 of the 2004 Act but was not so licensed. During that period the Applicant paid total license fees of £3,045.oo. 10 On 23 June 2022 the Tribunal issued Directions for the determination of the application. 11 On 19 October 2022 the Tribunal inspected the subject [NAME] and a hearing was held at Centre City Tower in Birmingham. The inspection and hearing were attended by (i) the Applicant and (ii) Ms [APPELLANT], Head of Operations for the Respondent.
Statutory regime 12 The statutory regime is set out in Chapter 4 of Part 2 of the 2016 Act. So far as relevant to the present application, the Act provides as follows – 40 Introduction and key definitions (1) This Chapter confers power on the First-tier Tribunal to make a rent repayment order where a landlord has committed an offence to which this Chapter applies. (2) A rent repayment order is an order requiring the landlord under a tenancy of housing in England to— (a) repay an amount of rent paid by [NAME], or … (3) A reference to ‘an offence to which this Chapter applies’ is to an offence, of a description specified in the table, that is committed by a landlord in relation to housing in England let by that landlord. Act Section General description of offence … 5 Housing Act 2004 Section 72(1) Control or Management of unlicensed HMO …
41 Application for rent repayment order (1) [NAME] or a local housing authority may apply to the First-tier Tribunal for a rent repayment order against a person who has committed an offence to which this Chapter applies. (2) [NAME] may apply for a rent repayment order only if — (a) the offence relates to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period of 12 months ending with the day on which the application is made. …
43 Making of rent repayment order (1) The First-tier Tribunal may make a rent repayment order if satisfied, beyond reasonable doubt, that a landlord has committed an offence to which this Chapter applies (whether or not the landlord has been convicted). (2) A rent repayment order under this section may be made only on an application under section 41. (3) The amount of a rent repayment order under this section is to be determined in accordance with— (a) section 44 (where the application is made by [NAME]); … 44 Amount of order: tenants (1) Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of [NAME], the amount is to be determined in accordance with this section. (2) The amount must relate to rent paid during the period mentioned in the table. If the order is made on the ground that the landlord has committed the amount must relate to rent paid by the tenant in respect of … an offence mentioned in row 3, 4, 5, 6 or 7 of the table in section 40(3) a period, not exceeding 12 months, during which the landlord was committing the offence …
(3) The amount that the landlord may be required to repay in respect of a period must not exceed— (a) the rent paid in respect of that period, less (b) any relevant award of universal credit paid (to any person) in respect of rent under the tenancy during that period. (4) In determining the amount the tribunal must, in particular, take into account— (a) the conduct of the landlord and the tenant, (b) the financial circumstances of the landlord, and (c) whether the landlord has at any time been convicted of an offence to which this Chapter applies.
Determination of the Tribunal 13 The Tribunal considered the application in four stages – (i) Whether the Tribunal was satisfied beyond reasonable doubt that the Respondent had committed an offence under section 72(1) of the 2004 Act in that at the relevant time the Respondent was a person who
controlled or managed an HMO that was required to be licensed under Part 2 of the 2004 Act but was not so licensed. (ii) Whether the Applicant was entitled to apply to the Tribunal for a rent repayment order. (iii) Whether the Tribunal should exercise its discretion to make a rent repayment order. (iv) Determination of the amount of any order. Offence under section 72(1) of the 2004 Act 14 In accordance with sections 43(1) of the 2016 Act, the Tribunal was satisfied beyond reasonable doubt that the Respondent, as landlord of the subject [NAME], had committed an offence listed in section 40 of the 2016 Act, namely an offence under section 72(1) of the 2004 Act. In reaching that conclusion, the Tribunal took account of three recent decisions of the Upper Tribunal (Lands Chamber) in which the Upper Tribunal examined the application of section 72(1) in the context of [NAME] guardianship schemes: see [NAME] v White [2022] UKUT 11 (LC); [COMPANY] v [NAME] and [NAME] [2022] UKUT 50 (LC); [COMPANY] and [NAME] v [NAME] and [NAME] [2022] UKUT 259 (LC). 15 In the light of those decisions, the Tribunal was satisfied that during the relevant period (i) the subject [NAME] was an HMO within the meaning of section 254(2) of the 2004 Act, (ii) that the [NAME] was subject to mandatory licensing under Part 2 of the 2004 Act, (iii) that the subject [NAME] was not licensed; and (iv) that the Respondent was the person managing the subject [NAME] within the meaning of section 263(3) of the 2004 Act. 16 Indeed, the Respondent did not dispute any of the elements of the offence listed above. 17 However, Ms [RESPONDENT] did, somewhat tentatively, argue that the Respondent might have a defence under section 72(4) and/or (5) of the 2004 Act, which provide – (4) In proceedings against a person for an offence under subsection (1) it is a defence that, at the material time— … (b) an application for a licence had been duly made in respect of the house under section 63, and that … application was still effective (see subsection (8)). (5) In proceedings against a person for an offence under subsection (1) …, it is a defence that he had a reasonable excuse— (a) for having control of or managing the house in the circumstances mentioned in subsection (1) …. 18 Although the Tribunal must be satisfied beyond reasonable doubt as to the element of the offence listed in section 72(1), the standard of proof in relation to the defences in section 72(4) and (5) is the balance of probabilities: 19 In relation to the defence provided by section 72(4) the Respondent stated that it had submitted a HMO licence application form to South Staffordshire
District Council on 24 September 2020 and it referred to a document in its hearing bundle. That document is a copy of a HMO licence application form but it is not fully completed and it is neither signed nor dated. Email correspondence between the Respondent and South Staffordshire District Council in December 2021 raises serious doubts as to whether a (valid) application form was ever sent by the Respondent or received by the Council. The Tribunal acknowledges that Ms [RESPONDENT] was not working for the Respondent at the relevant time and that she was unable to provide any information beyond that contained in the Respondent’s hearing bundle. In the circumstances, the Tribunal is not satisfied on a balance of probabilities that the Respondent made a (valid) HMO licence application. 20 In relation to the defence provided by section 72(5) the Respondent referred to an email dated 21 January 2022 from [RESPONDENT] at South Staffordshire District Council to [RESPONDENT], Project Manager for the Respondent, in which Ms [RESPONDENT] seemed to question whether the subject [NAME] was an HMO that required to be licensed. (The Tribunal notes that South Staffordshire District Council subsequently granted a HMO licence for the subject [NAME] to [COMPANY] in June 2022.) Ms [RESPONDENT] acknowledged that it was difficult for the Respondent to rely on Ms [RESPONDENT] statement to excuse its failure to apply for a licence for the subject [NAME] when it claimed that it had submitted a licence application fifteen months earlier. In the circumstances, the Tribunal is not satisfied on a balance of probabilities that the Respondent had a reasonable excuse for managing a HMO that was required to be licensed but was not so licensed. 21 In the absence of any defence, the Tribunal was satisfied beyond reasonable doubt that the Respondent had committed an offence under section 72(1) of the 2004 Act. Entitlement of the Applicants to apply for rent repayment orders 22 The Tribunal determined that the Applicant was entitled to apply for a rent repayment order pursuant to section 41(1) of the 2016 Act. In accordance with section 41(2), the subject [NAME] was let to the Applicant throughout the period that the Respondent was committing the relevant offence; and the offence was committed in the period of 12 months ending with the day on which the application was made (2 June 2022). Discretion to make rent repayment orders 23 The Tribunal was satisfied that there was no ground on which it could be argued that it was not appropriate to make a rent repayment order in the circumstances of the present case. Amount of rent repayment order 24 In accordance with section 44(2) of the 2016 Act, the amount of an order must relate to rent paid in a period, not exceeding 12 months, during which the landlord was committing an offence under section 72(1) of the 2004 Act. It is not disputed that the Applicant’s claim satisfies that condition. 25 In accordance with section 44(3) of the 2016 Act, the amount that the landlord is required to repay in respect of a period must not exceed the rent paid by the tenant in respect of that period less any relevant award of
universal credit paid (to any person) in respect of rent under the tenancy during that period. 26 Moreover, in Awad v Hooley [2021] UKUT 55 (LC) the Upper Tribunal took the view that, where at the beginning of the relevant period the tenant was in arrears with his/her rent, the first payment(s) made during the relevant period should be applied to pay off those arrears – so that for the purposes of section 44(3) of the 2016 Act the sum required to pay off the arrears could not be regarded as rent paid in respect of the relevant period. 27 Applying those principles, the Applicant claims repayment of £3,045.00, which is the rent paid during the relevant period. The Respondent did not dispute that figure. However, since the Applicant had rent arrears of £400.00 at the beginning of the relevant period, the net rent paid in respect of the relevant period and therefore the maximum amount of a rent repayment order is £2,645.00. 28 In accordance with section 44(4) of the 2016 Act, in determining the amount of any rent repayment order, the Tribunal must, in particular, take into account the conduct of the parties, the financial circumstances of the landlord and whether the landlord has been convicted of any of the offences listed in section 40 of the 2o16 Act. 29 The proper approach that the Tribunal is required to take at the final stage of the determination of the amount of any rent repayment order has been considered by the Upper Tribunal (Lands Chamber) in a series of recent decisions: see Vadamalayan v Stewart [2020] UKUT 183 (LC), Ficcara v [NAME] [2021] UKUT 38 (LC), Awad v Hooley [2021] UKUT 55 (LC), Williams v Parmar [2021] UKUT 244 (LC), Aytan v Moore [2022] UKUT 27 (LC), [NAME] v Roman and [NAME] [2022] UKUT 239 (LC), [NAME] v [NAME] and [NAME] [2022] UKUT 249 (LC). 30 In [NAME] v [NAME] and [NAME], the Upper Tribunal endorsed the approach summarised in paragraph 21 of the decision in [NAME] v Roman and [NAME] – The FTT should: (a) Ascertain the whole of the rent for the relevant period. (b) Subtract any element of that sum that represents payment for utilities that only benefited the tenant, for example gas, electricity and internet access. It is for the landlord to supply evidence of these, but if precise figures are not available an experienced tribunal will be able to make an informed estimate. (c) Consider how serious this offence was, both compared to other types of offence in respect of which a rent repayment order may be made (and whose relative seriousness can be seen from the relevant maximum sentences on conviction) and compared to other examples of the same type of offence. What proportion of the rent (after deduction as above) is a fair reflection of the seriousness of this offence? That figure is then the starting point (in the sense that that term is used in criminal sentencing); it is the default penalty in the absence of any other factors but it may be higher or lower in light of the final step. (d) Consider whether any deduction from, or addition to, that figure should be made in the light of the other factors set out in section 44(4).
31 Applying steps (a) to (d) above to the present case, the Tribunal has already determined step (a): see paragraphs 24-27 above. 32 Step (b) does not apply in the circumstances of the present case since utility bills were paid by [NAME] under its agreement with the Respondent. 33 Turning to step (c), the Upper Tribunal has made it clear that in applying section 44(4)(a) of the 2016 Act, the conduct of the [NAME] also embraces the seriousness of the offence committed by the [NAME] that is the pre-condition for the making of a rent repayment order. The offence of managing an unlicensed HMO is a serious offence, although it is clear from the scheme and detailed provisions of the 2016 Act that it is not regarded as the most serious of the offences listed in section 40(3). Although it is clear from the portfolio of properties managed by the Respondent that the Respondent is a [NAME] who should be fully conversant with the HMO licensing requirements, the Tribunal determines that the relatively less serious offence committed by the Respondent should be reflected in a deduction from the maximum amount of the rent repayment order identified in paragraph 27 above. 34 Turning to step (d), the Applicant raised an issue in relation to the conduct of the Respondent. He argued that the Respondent had failed to meet appropriate safety standards in relation to fire alarms, fire doors and the switch from gas-fired to electric central heating. The Tribunal noted that the agreement between [NAME] and the Respondent was not entirely clear as to the responsibility for the maintenance of the subject [NAME]. Primary responsibility appears to have been with [NAME] – and the Respondent paid [NAME] a proportion of the licence fees received from the guardians as a contribution to maintenance costs – but it appears that the Respondent also had some responsibilities. However, the Tribunal is not persuaded that the matters of which the Applicant complained justify any adjustment of the amount of the rent repayment order. 35 In relation to the conduct of the Applicant, the Respondent referred to the arrears of licence fees at the beginning of the relevant period, which remain unpaid, although the Respondent applied the Applicant’s deposit of £250.00 to the arrears when it terminated its agreements with [NAME] and with the Applicant. Given that the Tribunal has deducted the arrears in calculating the maximum amount of the rent repayment order (see paragraph 27 above), the Tribunal determines that it would not be appropriate to make any further adjustment of the amount of the rent repayment order 36 Section 44(4)(b) of the 2016 Act requires the Tribunal to take into account the financial circumstances of the landlord. However, the Respondent declined to make any representations in relation to its financial circumstances, save that it asserted that it made no significant profit from its provision of [NAME] services at the subject [NAME]. 37 Section 44(4)(c) of the 2016 Act requires the Tribunal to take into account whether the landlord has at any time been convicted of any of the offences listed in section 40(3). The Respondent has no such convictions. 38 As Sir [RESPONDENT] stated in [NAME] v [NAME] (at paragraph 24), the wording of section 44(4) leaves open the possibility of there being factors other than those expressly referred to in paragraphs (a) to (c) that,
in a particular case, may be taken into account and affect the amount of the rent repayment order. Neither party raised any factors other than those referred to above. 39 However, the Tribunal notes (i) the reminder from Sir [NAME] (at paragraph 43) that Rent Repayment Orders under the Housing and Planning Act 2016: Guidance for Local Authorities identifies the factors that a local authority should take into account in deciding whether to seek a rent repayment order as being the need to: punish offending landlords; deter the particular landlord from further offences; dissuade other landlords from breaching the law; and remove from landlords the financial benefit of offending; and (ii) the clear indication (at paragraph 51) that the factors identified in the Guidance will generally justify an order for repayment of at least a substantial part of the rent. 40 The Tribunal determines that, in order to reflect the factors discussed in paragraphs 33-39 above, the maximum repayment amount identified in the paragraph 27 above should be discounted by £645.00 41 The Tribunal therefore orders under section 43(1) of the 2016 Act that the Respondent repay to the Applicant the sum of £2,000.00. Appeal 42 If a party wishes to appeal this Decision, that appeal is to the Upper Tribunal (Lands Chamber). However, a party wishing to appeal must first make written application for permission to the First-tier Tribunal at the [NAME] which has been dealing with the case. 43 The application for permission to appeal must be received by the [NAME] within 28 days after the Tribunal sends written reasons for the decision to the person making the application. 44 If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason(s) for not complying with the 28-day time limit. The Tribunal will then consider the reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit. 45 The application for permission to appeal must state the grounds of appeal and state the result the party making the application is seeking.
4 November 2022
Professor Nigel P Gravells Deputy Regional Judge
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Rent Repayment Order Against Unlicensed Landlord
- First-tier Tribunal (Property Chamber) Tenant awarded rent repayment order for landlord's offenses under Housing a…
- First-tier Tribunal (Property Chamber) Tenant awarded rent repayment order in First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Orders Over Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed HMO Landlord
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Rent Repayment Order Against Landlord
- First-tier Tribunal (Property Chamber) Tenant Granted Partial Rent Repayment Order Due to Unlicensed HMO Managemen…
- First-tier Tribunal (Property Chamber) Partial Rent Repayment Ordered for Unlicensed Property Management
- First-tier Tribunal (Property Chamber) Tenant Wins Partial Rent Repayment Order Against Landlord
- First-tier Tribunal (Property Chamber) Tenant wins partial rent repayment order for unlicensed HMO
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord has committed an offense under the Housing Act 2004 or Protection From Eviction Act 1977.
❌ Tends to be rejected
- The landlord has not committed any qualifying offense listed in section 40(3) of the Housing and Planning Act.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tenant is entitled to a rent repayment order due to the landlord's failure to obtain a necessary license for an HMO.
Who was involved?
The tenant and the landlord were involved in the case.
How did the court decide, and why?
The court decided in favour of the tenant because the landlord failed to comply with the licensing requirements for an HMO under the Housing Act 2004.
Which laws or rules were applied?
The Housing Act 2004 and the Housing and Planning Act 2016 were applied.
What was the argument that mattered most?
The tenant argued that the landlord committed an offense under the Housing Act 2004 by failing to obtain a necessary license for an HMO.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation may be entitled to a rent repayment order if their landlord fails to obtain a necessary license for an HMO.
What evidence or documents mattered?
Evidence showing the landlord's failure to obtain a necessary license for an HMO was crucial.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving rent repayment orders.
