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AllowedFirst-tier Tribunal (Property Chamber)·

Tenant Wins Rent Repayment Order Against Unlicensed HMO Operator

Case No.

📌 In brief

A tenant successfully obtained a rent repayment order from an unlicensed HMO operator in a First-tier Tribunal case. The landlord was ordered to repay £6,000 to the tenant and cover tribunal fees.

⚖️ Legal holding

A landlord must repay rent to a tenant if they operate an unlicensed House in Multiple Occupation (HMO).

Topics

unlicensed HMOrent repayment order

Provisions

📖 What the law says

Housing and Planning Act 2016 s.40

This section allows the First-tier Tribunal to order a landlord or a superior landlord to repay rent to a tenant if they commit certain offenses related to housing in England.

Housing Act 2004 s.72

This section outlines offenses related to the licensing of Houses in Multiple Occupation (HMOs). It states that if an HMO is required to be licensed but is not, an offense is committed by those controlling or managing the HMO or by landlords who have superior rights over the HMO.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal ordered the landlord to repay rent to the tenant due to operating an unlicensed HMO.

📜 Headnote Official document

The tribunal ordered the landlord to repay rent to the tenant due to operating an unlicensed HMO. The decision was based on the Housing Act 2004 and the Housing and Planning Act 2016.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT 28 April

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AM/HMF/2021/0226 HMCTS code (paper, video, audio)

V: CVPREMOTE Property : 55 [ADDRESS] [POSTCODE] Applicant : [redacted] : Ms [COUNSEL] of [COMPANY] Respondent : [redacted] : In person Type of [NAME] :

[NAME] for a Rent Repayment Order by a tenant: Sections 40 – 44 Housing and Planning Act 2016 Tribunal member(s) : Judge Dutton Mrs L Crane Venue : Video hearing 13 April 2022 Date of decision : 28 April 2021

DECISION

Covid-19 pandemic: description of hearing

2 This has been a remote hearing which has been consented to by the parties. The form of remote hearing was CVPRemote. A face-to-face hearing was not held because it was not practicable and no-one requested the same, and all issues could be determined on paper. The documents that the Tribunal were referred to are in bundles of some 79 pages and various exhibits, the contents of which have been noted.

DECISION The Tribunal finds that the Respondent, [NAME] [RESPONDENT] [NAME], has committed an offence under section 72(1) of the Housing Act 2004 (the 2004 Act) of being in control and managing an unlicensed HMO and determines that the Respondent must pay to the Applicant by way of Rent Repayment Order the sum of £6,000 together with a refund of the tribunal fees of £300 within 42 days under the provisions of sections 40 – 44 of the Housing and Planning Act 2016 (the 2016 Act)

BACKGROUND

1. By an [NAME] dated 14 August 2021 the applicant Ms [APPELLANT], commenced proceedings against the respondent, [NAME] [RESPONDENT] [NAME] seeking to recover rent paid in the period November 2020 to November 2021 (the Period) totalling £8,150 for her occupancy of 55 [ADDRESS] [POSTCODE] (the Property).

2. In the Applicant’s first bundle we were provided with a copy of the [NAME] and directions, an expanded statement of reasons, a witness statement, land registry details of the freehold and leasehold, a copy of the tenancy agreements, proof of payment and confirmation that the Property did not have a licence and that no [NAME] was pending.

3. The respondent, [NAME] [RESPONDENT], had provided a statement of case with a number of exhibits. Included amongst those exhibits was a letter from Hackney Council dated 6 September 2021 advising [NAME] [NAME] that a licensing scheme was introduced in October 2018 requiring households of three or more unrelated individuals in privately rented accommodation to be licenced. It warns [NAME] [NAME] of the consequences of not so doing.

4. Ms [NAME] had responded to this statement, to which [NAME] [NAME] made further response and produced further papers including a purported email from [NAME], which contains allegation concerning Ms [NAME] behaviour. On this statement, it was said by Ms [NAME] that she had become annoyed with Ms [NAME] as she was unwilling to commit to a tenancy and indeed only stayed 10 days. There were other testimonials on behalf of [NAME] [NAME], but none containing statements of truth.

3 5. We have noted all that has been said in these submissions and have taken the contents into account in reaching our determination. 6. [NAME] [NAME] at the hearing confirmed that, due to his lack of knowledge, he appreciated now that the Property was an HMO that required to be licensed. He complained that the Council had not told him of this requirement, save for an email dated 23 September 2020. He said that since that time he had been trying to contact the Council about licensing. No [NAME] has been made and that after Ms [NAME] left, he stopped renting out the Property, which he told us remains empty. He also said that he had received a deposit, by somewhat circuitous routes and that he would repay this to Ms [NAME]. EVIDENCE 7. [NAME] [NAME] attending the hearing representing Ms [NAME]. The tribunal had been told of her involvement the day before the hearing, notwithstanding that it seemed she had been instructed in January 2022 to represent Ms [NAME] at the hearing. [NAME] [NAME] was unhappy about this, which he thought was unfair and a complete surprise to him. He did openly state that he had not arranged representation as he could not afford it and having admitted the offence and agreed the sum that Ms [NAME] claimed we considered that we could provide something of an “equality of arms” to ensure he was able to put forward his case, without of course “stepping into the arena”. We should however say that we found the concealment of [NAME]’s involvement until the day before the hearing unreasonable. Although rule 14 of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules allows for the appointment of a representative, to rely on rule 14(5), which does require the tribunal’s consent is not to be advised. [NAME] [NAME] was a litigant is person and were it not for his frank admission as to the commission of the offence and acceptance of the sum claim we may well not have given permission.

8. Although the [NAME] claimed £8,160 in fact the amount claimed was £8,150 as Mrs [NAME] had reduced her November 2020 rent by £10. 9. [NAME] [NAME] was critical of Ms [NAME] in relation to her involvement with other tenants, which he said had caused some to leave, and towards him. Apparently, the position was that the Property was let to three people as a combined let and [NAME] [NAME] appeared to have left it to the tenants to organise any replacements. This had also filtered down to deposit taking as it seemed each incoming tenant was required to reimburse the outgoing tenant with a sum equal to the deposit which they had paid, which then stood as that new tenant’s deposit. It seems [NAME] [APPELLANT] has retained the original deposit and is therefore able to refund [NAME] with the deposit she paid to the tenant that left before she took up occupancy.

4 10. [NAME] did not see why he should be required to repay the rent to Ms [NAME]. He said she had been happy living at the Property and the Council had failed to tell him of the licensing scheme. He told us he owned two other properties, one of which he lived in. the other property was, he told us, empty and therefore he had no income from the lettings. He was by trade a self-employed electrician but had health issues and was not presently working. He also told us that his father, who had returned to India, had recently died which had caused stress the more so as during the pandemic he had not been able to travel to see him. He said he was not entitled to any form of benefit and relied on help from friends and family.

11. It seems that all three properties are mortgaged, on fixed rates, with penalties for early redemption, which was putting him off selling. He told us that he was under threat of possession proceedings for non-payment of the mortgage on the property he lived in. He is single. He told us that he had ensured that the Property had up to date gas and electrical certificates and that the Property was in good order, as evidenced he said, by the photographs he had produced.

12. In a final submission Ms [NAME] said there was no issue of conduct on behalf of [NAME] [NAME] that she wished to raise. Whilst the Property was in good order the intent of the legislation was to deter landlords from letting properties without a licence. She denied that there had been any conduct on the part of Ms [NAME] which we should consider. The sum claimed was £8,150 together with a refund of the tribunal fees of £300.

13. Ms [NAME] indicated that initially she only wanted the refund of the deposit but had been advised by friends/colleagues of the Housing and Planning Act 2016 and when there was no satisfactory response from [NAME] [NAME], she felt she had no other choice but to pursue the claim. FINDINGS 14. In this case it is not necessary for us to make any findings on the evidence as to the culpability of [NAME] [NAME] as he accepts that the Property required a licence but that it was not so licenced. He also accepted the quantum of the rent that Ms [NAME] was claiming. We give him credit for this.

Accordingly, an offence under s72(1) of the Housing Act 2004 is made out. This brings into play the possible defences available under s72(4) and 72(5) of the 2004 Act. None are raised by [NAME] [NAME] save that he was ignorant of the need to licence and blames the Council for not telling him. That is no defence. As a landlord it is for him to ensure that he is up to date with the legislation and the requirement to licence has been in place since October 2018.

15. As to conduct we do not find that either party has acted in such manner that conduct is relevant. Unsubstantiated allegations were made

5 against Ms [NAME], save for a a purported witness statement of [NAME] and there was evidence relied upon by [NAME] [RESPONDENT] to support him being a good landlord. [NAME] [RESPONDENT] has not been convicted for this offence, nor are we aware that he has any conviction for offences under the 2004 or 2016 Act. He is not in our finding a professional landlord. He owns two properties.

16. As to the financial circumstances it would seem that [NAME] [NAME] is in some financial stress. He told us that he was not working, had health issues and is not receiving any rental, or indeed any income. We should say that no evidence was provided to support this position, although some bank statements were produced.

17. The amount to be claimed is not challenged and is £8,150. There have been recent Upper Tribunal authorities which indicate that there is no requirement for this tribunal to make the maximum award. The position is governed by section 44 and section 46 does not apply in this case. [NAME] [NAME] does not, so far as are aware and it was not raised by Mrs [NAME], have any previous relevant convictions. He is not a professional landlord. He is, we accept having some financial difficulties, but produced no papers to support this position. The Property appeared to be in good order from the photographs and this condition was not challenged by [NAME] [NAME].

18. Taking these matters into account we find that the maximum award, which is £8,150 should be reduced by around 25% to reflect the matters at paragraph 17 above. This we find gives a figure of circa £6,000, which we consider the appropriate order to make in this case. In addition, we order that [NAME] [NAME] should reimburse Ms [NAME] the tribunal fees of £300. These sums should be paid within 42 days of the date of this decision.

Tribunal Judge Dutton

28 April 2021

ANNEX – RIGHTS OF APPEAL

1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-Tier at the Regional Office which has been dealing with the case.

2. The [NAME] for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].

3. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request to an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.

6 4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (ie give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking.

Extract from the 2016 Act

40 Introduction and key definitions (1)This Chapter confers power on the First-tier Tribunal to make a rent repayment order where a landlord has committed an offence to which this Chapter applies. (2)A rent repayment order is an order requiring the landlord under a tenancy of housing in England to— (a)repay an amount of rent paid by a tenant, or (b)pay a local housing authority an amount in respect of a relevant award of universal credit paid (to any person) in respect of rent under the tenancy. (3)A reference to “an offence to which this Chapter applies” is to an offence, of a description specified in the table, that is committed by a landlord in relation to housing in England let by that landlord. Act section general description of offence

1 Criminal Law Act 1977 section 6(1) violence for securing entry 2 Protection from Eviction Act 1977 section 1(2), (3) or (3A) eviction or harassment of occupiers 3 Housing Act 2004 section 30(1) failure to comply with improvement notice 4 section 32(1) failure to comply with prohibition order etc 5 section 72(1) control or management of unlicensed HMO 6 section 95(1) control or management of unlicensed house 7 This Act section 21 breach of banning order (4)For the purposes of subsection (3), an offence under section 30(1) or 32(1) of the Housing Act 2004 is committed in relation to housing in England let by a landlord only if the improvement notice or prohibition order mentioned in that section was given in respect of a hazard on the premises let by the landlord (as opposed, for example, to common parts).

44 Amount of order: tenants (1)Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of a tenant, the amount is to be determined in accordance with this section.

7 (2)The amount must relate to rent paid during the period mentioned in the table. If the order is made on the ground that the landlord has committed the amount must relate to rent paid by the tenant in respect of an offence mentioned in row 1 or 2 of the table in section 40(3) the period of 12 months ending with the date of the offence an offence mentioned in row 3, 4, 5, 6 or 7 of the table in section 40(3) a period, not exceeding 12 months, during which the landlord was committing the offence (3)The amount that the landlord may be required to repay in respect of a period must not exceed— (a)the rent paid in respect of that period, less (b)any relevant award of universal credit paid (to any person) in respect of rent under the tenancy during that period. (4)In determining the amount the tribunal must, in particular, take into account— (a)the conduct of the landlord and the tenant, (b)the financial circumstances of the landlord, and (c)whether the landlord has at any time been convicted of an offence to which this Chapter applies.

Housing Act 2004

72 Offences in relation to licensing of HMOs (1)[NAME] commits an offence if he is [NAME] having control of or managing an HMO which is required to be licensed under this Part (see section 61(1)) but is not so licensed. (2)[NAME] commits an offence if— (a)he is [NAME] having control of or managing an HMO which is licensed under this Part, (b)he knowingly permits another person to occupy the house, and (c)the other person’s occupation results in the house being occupied by more households or persons than is authorised by the licence. (3)[NAME] commits an offence if— (a)he is a licence holder or [NAME] on whom restrictions or obligations under a licence are imposed in accordance with section 67(5), and (b)he fails to comply with any condition of the licence.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord operated an unlicensed HMO.
  • The landlord was required to repay rent to tenants.
  • The HMO was being used without proper licensing.
  • Tenants demanded repayment of rent due to the unlicensed HMO.
  • Courts consistently ruled in favor of tenants in such cases.

❌ Tends to be rejected

  • No significant factors identified that went against the claimant in these cases.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision ordered the landlord to repay rent to the tenant due to operating an unlicensed HMO.

Who was involved?

The case involved a tenant and a landlord who operated an unlicensed HMO.

How did the court decide, and why?

The court decided that the landlord must repay the rent because operating an unlicensed HMO is illegal under the Housing Act 2004.

Which laws or rules were applied?

The Housing Act 2004 and the Housing and Planning Act 2016 were applied.

What was the argument that mattered most?

The argument that mattered most was that the landlord was operating an unlicensed HMO, which is illegal.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation might be able to obtain a rent repayment order if their landlord operates an unlicensed HMO.

What evidence or documents mattered?

Evidence included the lack of a license for the HMO and the amount of rent paid by the tenant.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.