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AllowedFirst-tier Tribunal (Property Chamber)·

Tenant Wins Rent Repayment Order for Unlicensed HMO

Case No.

📌 In brief

The First-tier Tribunal granted a Rent Repayment Order to a tenant because their landlord was managing an unlicensed a person. The order was for £947.14, covering the period from January to March 2025. This decision was based on the landlord's violation of the Housing Act 2004.

⚖️ Legal holding

A tenant is entitled to a rent repayment order if the landlord controls an unlicensed a person.

📖 What the law says

Housing and Planning Act 2016 s.40

This section defines a rent repayment order as an order that requires a landlord or superior landlord who committed an offense to pay a tenant an amount related to rent paid by or on behalf of the tenant. The offenses covered include various violations under criminal law, protection from eviction, housing management, and licensing of HMOs.

Housing and Planning Act 2016 s.41

This section allows a tenant or a local housing authority to apply to the First-tier Tribunal for a rent repayment order if the landlord has committed an offense covered by the act. The application can only be made if the offense relates to housing let to the tenant and was committed within two years of the application.

Housing and Planning Act 2016 s.43

The First-tier Tribunal can make a rent repayment order if it is satisfied beyond reasonable doubt that a landlord has committed an offense covered by the act. The order can only be made on an application under section 41.

Housing Act 2004 s.72

This section outlines offenses related to the licensing of Houses in Multiple Occupation (HMOs). It states that an offense is committed if an HMO is required to be licensed but is not, or if a person knowingly permits another person to occupy the HMO in violation of the license conditions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted a Rent Repayment Order for an unlicensed a person.

📜 Headnote Official document

The Tribunal granted a Rent Repayment Order to a tenant whose landlord controlled an unlicensed HMO. The order was for £947.14, covering the period from January to March 2025. The Tribunal found the landlord's actions violated the Housing Act 2004.

📚 Full judgment Official document

OUTCOME: Allowed

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FIRST-TIER TRIBUNAL [RESPONDENT] CHAMBER ([RESPONDENT])

Case Reference : HAV/00HA/HMF/2025/0615

[RESPONDENT] : [ADDRESS], [POSTCODE]

Applicant: [redacted]

Respondent: [redacted] : Application for a Rent Repayment Order by a

tenant under Sections 40-45 of the Housing

and Planning Act 2016

Tribunal Members : [NAME]

Mr [NAME] of Hearing : 4 November 2025

Date of Decision : 6 November 2025

DECISION

© CROWN COPYRIGHT

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Decisions of the Tribunal

(1) The Tribunal makes a Rent Repayment Order of £947.14 for a breach of the requirement to have a [NAME]. The Respondent must pay such sum to the Applicant within 28 days.

(2) The Applicant’s application for reimbursement of the application fee of £110.00 and the hearing fee of £227.00 is allowed. The Respondent must pay such sums to the Applicant within 28 days.

The reasons for the Tribunal’s decision are set out below.

REASONS

Background

1. The Applicant is the former tenant of a room, described by the Respondent as Room 1, located on the first floor of the [RESPONDENT] known as [ADDRESS], [POSTCODE] (“the [RESPONDENT]”).

2. The Respondent is said to be the landlord of the [RESPONDENT] and the person to whom the rent was payable throughout the tenancy and the person in control of or managing the [RESPONDENT].

3. The Applicant has applied for a Rent Repayment Order against the Respondent under section 41 of the Housing and Planning Act 2016 (“the 2016 Act”).

4. The basis for the application is that the Respondent was controlling and or managing a [NAME] (“[NAME]”) which was required to be licensed under Part 2 of the Housing Act 2004 (“the 2004 Act”) at a time when it was let to the Applicant but was not so licensed, and that the Respondent was therefore committing an offence under section 72(1) of the 2004 Act.

5. The Applicant’s claim is for repayment of rent during the period 1 January 2025 to 31 March 2025, amounting to £2,250 (two thousand, two hundred and fifty pounds).

6. The Tribunal were provided with a hearing bundle extending to 28 electronic pages. The bundle did not include a statement from the Respondent, nor any evidence on which he sought to rely.

7. On 23 October 2025 the Tribunal sent a further copy of the hearing notification, the Applicant’s application and the hearing bundle to the Respondent both by email and by post to the [RESPONDENT]. The Tribunal did not receive notification that the email had been undelivered.

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8. These reasons address in summary form the key issues raised by the parties. The reasons do not recite each point referred to in submissions but concentrate on those issues which, in the Tribunal’s view, are critical to this decision. In writing this decision the Chairman has regard to the Senior President of Tribunals Practice Direction – Reasons for Decisions, dated 4 June 2024.

9. References in this determination to page numbers in the bundle are indicated as [ ].

The Application

10. The application was received by the Tribunal on 17 June 2025 and relates to the period 1 January 2025 to 31 March 2025.

11. Section 41(2) of the 2016 Act provides that a tenant may apply for a rent repayment order only if (a) the offence relates to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period of 12 months ending with the day on which the application was made. The Tribunal is satisfied that, in this matter, such criteria is met.

The Hearing

12. The hearing took place on 4 November 2025 with the Tribunal and the parties joining remotely by CVP. The proceedings were conducted remotely due to the temporary closure of Havant Justice Centre.

13. Mr [APPELLANT] (the Applicant) and Mr [RESPONDENT] (the Respondent) attended the hearing in person. Neither party was legally represented.

Preliminary Matter

14. As a preliminary matter, the Tribunal considered the absence of a witness statement and any documentation or evidence on the part of the Respondent.

15. Tribunal Directions were issued to the parties on 26 August 2025, using an email address for the Respondent that had been provided by the tenant. The Tribunal received no notification that documentation, including Tribunal Directions, sent to that email address had failed to deliver. The Directions set out a timetable for the exchange of documentation between the parties and for the submission of a hearing bundle to the Tribunal.

16. The Respondent was required to send to the Applicant a signed and dated witness statement, along with any documentation upon which he intended to rely. He was also advised to seek independent legal advice. The Respondent did not respond to the Directions, nor did he provide any documentation to the Applicant for inclusion in the hearing bundle. At the hearing, Mr [RESPONDENT] confirmed that no documentation had been sent to the Applicant and nor had he sought independent legal advice.

17. Mr [RESPONDENT] also confirmed at the hearing that he had received the application and supporting evidence from the Applicant, via recorded delivered at the [RESPONDENT]. He also acknowledged receipt of documentation posted to him by the Tribunal to the [RESPONDENT] on 23 October 2025.

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18. Mr [RESPONDENT] stated that prior to receiving hard copies of the documentation, he was unaware of the Directions or the scheduled hearing. Upon reading the Directions, he realised that the deadline for submitting his statement and evidence had passed. He confirmed that he did not contact the Tribunal regarding the alleged late receipt of documentation, nor did he submit a case management application seeking an extension of time. When asked by the Chairman why no such steps were taken, Mr [RESPONDENT] stated that he believed the scheduled three-hour hearing would allow sufficient time to address all matters. He accepted that he had no documentary evidence to rely upon but wished to make oral submissions concerning mitigating circumstances.

19. Mr [RESPONDENT] confirmed that the email address used by the Applicant and the Tribunal was the same email address he had provided to the tenant at the commencement of his tenancy on 1 September 2024, for use in relation to Mr [APPELLANT]’ occupation of Room 1. Mr [RESPONDENT] stated that although the email address - in all likelihood - remained active, it was no longer one he monitored or used. He provided an alternative email address at the conclusion of the hearing for future correspondence in this matter, including the issuance of this decision.

20. The Tribunal adjourned briefly to consider whether to proceed with the hearing.

21. Having carefully considered the overriding objective of the Tribunal - to deal with matters fairly, justly and in a manner proportionate to the anticipated costs, and the resources of the parties and Tribunal - and noting the absence of any request for an adjournment and Mr [RESPONDENT]’s preference to proceed, the Tribunal determined that the hearing should continue. The Tribunal was satisfied that the Respondent was aware of the application having received copies of both the application and supporting evidence from the tenant. The Tribunal was also satisfied that documentation had been issued to an email address provided by the Respondent to the tenant in relation to a Lodger Agreement that only expired some five months previously. The Tribunal was further satisfied that the Respondent had made no attempt to seek permission to submit late evidence or a witness statement. Mr [RESPONDENT] was advised that he would be permitted to cross examine Mr [APPELLANT] and make oral submissions, but that no new evidence could be introduced at that stage. Mr [RESPONDENT] indicated his willingness to proceed.

Relevant Statutory Provisions

22. The relevant legislative provisions are set out in the Schedule to this decision.

The Applicants’ Case

23. The Applicant occupied Room 1, a furnished room within the [RESPONDENT], by virtue of Lodger Agreement (“the Agreement”). A copy of the Agreement was provided. [12]

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24. The Agreement was between Josh (Joshua) [APPELLANT] and [NAME] [RESPONDENT], for a term of ten months commencing 1 September 2024 and concluding on 30 June 2025. Rent payable was £750.00 per calendar month inclusive of electricity, water, heating and internet. A deposit of £750.00, to be held by the landlord, was payable. The Agreement contained no information as to where the deposit was either held or protected.

25. Mr [APPELLANT] stated that while his Agreement commenced on 1 September 2024 he did not move in until around the middle of that month. He vacated the [RESPONDENT] in late June 2025, prior to his Agreement ending on 30 June 2025.

26. Mr [APPELLANT] stated that he paid £750.00 per month rent on 2 January 2025, 3 February 2025, and 3 March 2025. Screenshots of each payment, in favour of [NAME] [RESPONDENT], with reference “J [APPELLANT]” were provided [14- 16].

27. Mr [APPELLANT] described Room 1 as a room on the first floor, furnished with a bedframe, mattress, wardrobe, desk, drawers and beside table – all provided by the landlord.

28. Communal facilities included a kitchen, living room which was described as dark and cluttered, a room for drying clothes and storage, a bathroom with shower, and a second bathroom – described as unusable due to damp - with a bath.

29. Paragraph 2.4 of the Agreement obliged the landlord to: ‘To provide electricity, water and heating and to ensure that the [RESPONDENT] has a supply of power and hot and cold running water.’ Mr [APPELLANT] confirmed that [NAME] and broadband were provided throughout his occupation, albeit the landlord was reluctant to turn the heating on. Mr [APPELLANT] therefore provided his own stand-alone electric heater.

30. Mr [APPELLANT], having limited experience of paying utility bills personally, was unable to offer an opinion as to how much of the £750 per month rent was attributable to utility and broadband costs.

31. Mr [APPELLANT] stated that he first became aware that he was occupying accommodation that required licensing but was not so licensed when he received a letter dated 2 April 2025 from Bath and North East Somerset Council (“the Council”). [18]

32. The letter referred to an offence allegedly committed by the Respondent pursuant to section 72 of the Housing Act 2004. The letter stated that the Council did not intend prosecuting the landlord. However, as the Council has reasonable grounds to conclude that an offence had been committed the Occupants were advised that they were entitled to apply for a Rent Repayment Order. Details on how to apply for an Order through the [RESPONDENT] Tribunal were provided.

33. Mr [APPELLANT] stated that during his tenancy he believed there to be up to twelve occupants, each occupying individual rooms. However, he stated that the turnover of residents was high and it was therefore difficult to be certain as to how many occupants were living at the house at any one time.

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34. The Applicant claims a Rent Repayment Order under section 72(1) of the 2004 Act on the grounds that the Respondent was in control or management of an unlicensed [NAME] during the period October 2024 to March 2025. While the unlicensed period was up to six months Mr [APPELLANT] stated that he was limiting his claim to three months, that being January 2025 to March 2025, totaling £2,250.

35. The Applicant relied upon the Witness Statement of [APPELLANT], Environmental Health Officer of the Council, signed and dated 10 September 2025. Mr [NAME] statement included the requisite statement of truth. [19]

36. In his statement, Mr [RESPONDENT] stated that the Respondent, Mr [RESPONDENT], holds the Title Absolute for [ADDRESS], [POSTCODE]. [NAME] described the [RESPONDENT] as an [NAME], occupied by twelve persons and ten households. He stated that the [RESPONDENT] required a licence from the 15 October 2024. An [NAME] application was received by the Council (date not provided) but was not validated, for the period commencing 15 October 2024. A valid application for an [NAME] licence was made on the 26 March 2025. Mr [RESPONDENT] stated that he inspected the [RESPONDENT] on 2 April 2025 where the [RESPONDENT]’s status as an [NAME] was confirmed and when eight tenants were found to be residing at the [RESPONDENT].

37. In relation to the landlord’s conduct, Mr [APPELLANT] referred to Mr [RESPONDENT]’s reluctance to activate the central heating system, as well as issues concerning mould and condensation within the [RESPONDENT]. When challenged on the latter matter, Mr [RESPONDENT] reportedly questioned Mr [APPELLANT]’ experience in such issues, leading to in a breakdown in their professional relationship. Mr [APPELLANT] also referred to parts of the [RESPONDENT] being less accessible or habitable. Additionally, Mr [RESPONDENT] referred to electrical works said to be necessary for the grant of the [NAME] licence, which Mr [APPELLANT] considered indicative of a lack of health and safety awareness on the part of the Respondent.

38. Mr [APPELLANT] applied for the reimbursement of his £110 application fee and £227 hearing fee.

The Respondents’ Case

39. Mr [RESPONDENT] confirmed that he is the landlord of the [RESPONDENT], trading as [NAME] [RESPONDENT]. He accepted that he received rent from Mr [APPELLANT] and is responsible for the [RESPONDENT]’s management.

40. Mr [RESPONDENT] acknowledged that the [RESPONDENT] was required to be licenced as a [NAME] and accepted that it was unlicensed between 15 October 2024 to 25 March 2025.

41. Mr [RESPONDENT] stated that a timely application had been submitted to the Council. However, due to delays in processing and the subsequent identification of required electrical upgrades and minor remedial works, the licence was not granted by 15 October 2024. Further delays arose due to contractor availability and sourcing necessary parts.

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42. Mr [RESPONDENT] explained that, in light of changes to electrical regulations, he opted to undertake additional upgrades concurrently with the required works, which contributed to the delay.

43. Mr [RESPONDENT] characterised the breach as minor, noting that although the Council had the power to prosecute, it chose not to do so.

44. Mr [RESPONDENT] accepted that Mr [APPELLANT] occupied the [RESPONDENT] under a Lodger Agreement from 1 September 2024 to 30 June 2025, paying £750 per calendar month inclusive of utility bills and broadband. He attributed the absence of his signature on the Agreement to an administrative oversight.

45. Mr [RESPONDENT] estimated the cost of [NAME] and broadband at £193 per room, per month, based on an unsubstantiated annual total of £18,540, divided by twelve months, and subdivided by eight rooms.

46. Upon questioning, Mr [RESPONDENT] clarified that he retains a room at the [RESPONDENT] for his own occupation, that being a ninth room. In response to a question from the panel, Mr [RESPONDENT] was unable to confirm exactly how many nights a week he spent in the room but believed he was in occupation one hundred percent of the time.

47. Mr [RESPONDENT] disputed Mr [APPELLANT]’ claim that the [RESPONDENT] only had two bathrooms, asserting there were two bathrooms on the first floor, two ensuite bathrooms, and two additional bathrooms elsewhere. However, he conceded that the ensuite bathrooms – one of which was in his own room – were unlikely to be available for communal use.

48. Mr [RESPONDENT] maintained that he is a responsible landlord and denied any negligence. While he acknowledged questioning Mr [APPELLANT]’ expertise regarding damp and condensation, he did not consider this indicative of a breakdown in their professional relationship as suggested. He noted that Mr [APPELLANT] benefitted from his occupation and that no other occupiers had sought a Rent Repayment Order.

49. Mr [RESPONDENT] accepted that Mr [APPELLANT] may be entitled to a Rent Repayment Order but submitted that the mitigating circumstances he outlined should either preclude the making of an Order or justify a significant reduction in any award.

50. Finally, Mr [RESPONDENT] argued that Mr [APPELLANT] should not be awarded reimbursement of his application and hearing fee, asserting that the matter could have been resolved informally had Mr [APPELLANT] contacted him directly.

Findings of fact and Reasons for the Decision

Was the Respondent the Applicant’s landlord at the time of the alleged offence?

51. The Respondent accepts that he is the landlord of the [RESPONDENT] and that he received rent from Mr [APPELLANT] totaling £2,250 for the period in question. The Tribunal is therefore satisfied that Mr [RESPONDENT], trading as [NAME] [RESPONDENT], was the person to whom the rent was payable, the person in control of and managing the [RESPONDENT] and the Applicant’s landlord.

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Applying the criminal standard of proof, is the Tribunal satisfied beyond reasonable doubt that the alleged offence has been committed?

52. The Respondent accepts that the [RESPONDENT] was an [NAME] within the meaning of section 77 and 254-259 of the 2004 Act, and that the [RESPONDENT] was required to be licensed under Part 2 of the 2004 Act and was not so licensed between the periods 15 October 2024 to 25 March 2025.

53. Having considered the statement by Mr [RESPONDENT] of the Council, confirming that the [RESPONDENT] was an unlicensed [NAME] between 15 October 2024 to 25 March 2025, and in light of Mr [RESPONDENT]’s own admission, the Tribunal is satisfied that the [RESPONDENT] was an unlicensed [NAME] during the period of the alleged offence.

54. Accordingly, the Tribunal finds that the offence of controlling and or managing an [NAME] which was required to be licensed under Part 2 of the Housing Act 2004 but was not so licensed contrary to section 72(1) of the 2004 Act is made out.

55. The Tribunal next considered whether the Respondent had a reasonable excuse defence for the failure to obtain the requisite licence.

56. The Tribunal noted that the Respondent did not submit a witness statement or any documentary evidence in support of his case, relying solely on oral submissions at the hearing.

57. Mr [RESPONDENT] submitted that although he had applied for a licence in time, delays by the Council in rejecting the application, changes to electrical regulations, the Christmas period, contractor unavailability, and delays in obtaining parts contributed to the failure to secure a licence.

58. Having considered these submissions, the Tribunal is not satisfied that the matters raised amount to a reasonable excuse capable of extinguishing the Respondent’s culpability. No documentary evidence was provided as to the date of the licence application, any correspondence with the Council regarding the application, the alleged regulatory changes, efforts to engage contractors, or delays in obtaining parts. In the absence of such evidence, the Tribunal finds that the Respondent has not discharged the burden of establishing a reasonable excuse.

59. The Tribunal finds that an offence, for which no reasonable excuse has been proven, is made out beyond reasonable doubt under s.43(1) of the 2016 Act. The Tribunal finds that the offence ceased on 26 March 2025 when a valid application for a licence was made.

Accordingly, the Tribunal finds, in relation to the period for which an Order is sought, the offence was committed between 15 October 2024 and 25 March 2025. Exercising its discretion, the Tribunal considers it is appropriate to make a rent repayment order.

Determining the amount of the Rent Repayment Order

60. In determining the quantum of an Order, Section 44 of the 2016 Act requires the Tribunal to have regard to specific factors. In particular, Section 44(4) refers to the conduct of the landlord and the tenant, the financial circumstances of the landlord, and whether the landlord has at

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any time been convicted of an offence to which this Chapter applies.

61. In Acheampong v Roman [2022] UKUT 239 the Upper Tribunal provide guidance on how to calculate the appropriate Order. In summary, the Tribunal is advised to:

i. Ascertain the whole of the rent for the relevant period; ii. Subtract any element of that sum that represents payment for [NAME] that only benefitted the tenant; iii. Consider how serious the offence was and what proportion of the rent, after deductions, is a fair reflection of the seriousness of the offence; iv. Finally, consider whether any deduction from, or addition to, that figure should be made in the light of the other factors set out in section 44(4) and as referred to in paragraph 43 above.

62. Taking each point in turn.

63. The Applicant seeks to recover a total of £2,250.00 representing rent for the period of 1 January 2025 to 31 March 2025.

64. The Tribunal finds that the offence ceased on 26 March 2025. As such, the maximum rent to which the Applicant is entitled is £2,104.75.

65. The Tribunal finds that, pursuant to paragraph 2.4 of the Lodger Agreement, the Respondent was contractually obliged to provide electricity, water, heating and to ensure that the [RESPONDENT] has a supply of power and hot and cold running water. The Applicant accepted that [NAME] and broadband were included in the rent. While he referred to the Respondent’s reluctance to activate the central heating, necessitating the purchase of an electric heater, this still involved the use of electricity provided by the Respondent.

66. Neither party provided documentary evidence of the actual costs of [NAME] or broadband. The Respondent estimated the costs at £193 month per room, per month, based on an annual total of £18,540 divided by eight rooms. However, the calculations did not take account of the Respondent’s retention of a ninth room for personal use. In the absence of any actual evidence of costs and doing the best it can, the Tribunal consider a deduction of 10% from the rent to be a fair and reasonable allowance for [NAME] and broadband.

Accordingly, the gross rent is adjusted to £1,894.27.

67. The Tribunal is next required to decide how serious the offence was, both compared to other types of offence in respect of which a rent repayment order may be made (and whose relative seriousness can be seen from the relevant maximum sentences on conviction) and when compared to other examples of the same type of offence. From there, the Tribunal will consider what proportion of the rent is a fair reflection of the seriousness of this offence.

68. Turning to the former of these two points the Tribunal reminded itself of the guidance provided by the Upper Tribunal in [NAME] v [NAME] & Okrojek [2024] UKUT 181 (LC), where, at paragraph 38, the Upper Tribunal referenced previous Tribunal guidance handed down within

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Acheampong and in Hallet v Parker [2022] UKUT 165 (LC) commenting that, in a list of housing offences which includes the use of violence to secure entry, unlawful eviction and failure to comply with an improvement notice, a licensing offence is relatively of lesser seriousness.

69. In Daff v Gyalui [2023] UKUT 134 (LC) the Upper Tribunal went further and, at paragraph 48 and 49 of the decision, the Deputy Chamber President attempted to rank the housing offences by reference to their general seriousness. At paragraph 49, Judge Martin Rodger KC refers to the offence of controlling or managing an unlicenced [NAME] as “generally of a less serious type. That can be seen by the penalties prescribed for those offences which in each case involve a fine rather than a custodial sentence.” Judge Rodger KC continues “Although generally these are lesser offences, there will of course be more or less serious examples within each category.” The Tribunal reminded itself that circumstances pertaining to a licensing offence may vary significantly.

70. Turning to the circumstances of this case.

71. The Tribunal finds that the Respondent is a professional landlord letting eight rooms to ten occupants. The [RESPONDENT] was unlicensed for over five months. The Respondent’s initial licence application was not validated due to required electrical works. The Applicant reported issues with damp and mould in his room, which the Respondent addressed promptly, albeit following an alleged disagreement. Aside from routine maintenance, the [RESPONDENT] appeared to be in generally sound condition.

72. Having considered the totality of the evidence, the Tribunal finds that the offence falls within the mid-range of seriousness as contemplated by section 40(3) of the 2016 Act.

73. The Tribunal then considered what proportion of the rent would fairly reflect the seriousness of the offence.

74. Taking into account the duration of the offence, the Respondent’s status as a landlord to multiple let rooms, and the nature of the works required to obtain a licence – specifically relating to electrical safety – the Tribunal determines that a Rent Repayment Order in the sum of 50% of the gross adjusted rent received – as per paragraph 66 - is appropriate, such sum being £947.14.

75. Finally, the Tribunal directed itself to those factors set out in s.44(4) of the 2016 Act.

76. At paragraph 61 of the decision in [COUNSEL] the [COUNSEL] said:

“The Tribunal has said in the past that it is not possible to be prescriptive about the sort of conduct which might potentially be relevant under section 44(4), 2016 Act (see [NAME], at paragraph [38]). But that should not be taken as an invitation to landlords and tenants to identify every possible example of less than perfect behaviour to add to the tribunal scales in the hope of increasing or reducing the penalty. When Parliament enacted Part 2 of the 2016 Act it cannot have been intended tribunals to conduct an audit of the occasional defaults and inconsequential lapses which are typical of most landlord and tenant relationships. The purpose of rent repayment orders is to punish and deter criminal behavior. They are a blunt instrument, not susceptible to fine

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tuning to take account of relatively trivial matters. Yet, increasingly, the evidence in rent repayment cases (especially those prepared with professional or semi-professional assistance) has come to focus disproportionately on allegations of misconduct. Tribunals should not feel that they are required to treat every such allegation with equal seriousness, or to make findings of fact on them all. The focus should be on conduct with serious or potentially serious consequences, in keeping with the objectives of the legislation. Conduct which, even if proven, would not be sufficiently serious to move the dial one way or the other, can be dealt with summarily and disposed of in a sentence or two.”

77. The Tribunal found the Applicant to be both credible and measured in his evidence. Although he could have sought a Rent Repayment Order from 15 October 2024, he chose not to amend his claim on realising the oversight, and instead maintained a claim for a three-month period. The Tribunal finds no conduct on the part of the Applicant that would warrant any adjustment to the award.

78. The Tribunal found the Respondent’s approach to these proceedings to be less professional. He failed to comply with Tribunal’s Directions, did not seek permission to submit late evidence or request an adjournment, and appeared to adopt a casual attitude towards procedural obligations. However, taken as a whole, the Tribunal did not find the Respondent’s conduct sufficient to move the dial in favour of the Applicant. No adjustment is therefore made for the landlord’s conduct.

79. The Respondent did not submit any evidence regarding his financial situation. The Tribunal therefore finds no adjustment for the financial circumstances of the landlord is warranted.

80. There was no evidence before the Tribunal that the Respondent had at any time been convicted of a relevant offence.

DECISION

81. On that basis, the Tribunal determines that an appropriate order is 50% of the adjusted rent paid and makes an order for £947.14 (Nine hundred and Forty Seven Pounds and fourteen pence) to be payable within 28 days of the date of this decision.

82. The Applicant has been successful in his application and the Tribunal considers it fair and equitable that the Respondent reimburses the Applicant the £110 application fee and £227 hearing fee within 28 days of the date of this decision.

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RIGHTS OF APPEAL

1. [NAME] wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

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SCHEDULE Relevant statutory provisions Housing and Planning Act 2016 Section 40 (1) This Chapter confers power on the First-tier Tribunal to make a rent repayment order where a landlord has committed an offence to which this Chapter applies. (2) A rent repayment order is an order requiring the landlord under a tenancy of housing in England to – (a) repay an amount of rent paid by a tenant ... (3) A reference to “an offence to which this Chapter applies” is to an offence, of a description specified in the table, that is committed by a landlord in relation to housing in England let by that landlord.

Act section general description of offence 1 Criminal Law Act 1977 section 6(1) violence for securing entry 2 Protection from Eviction Act 1977 section 1(2), (3) or (3A) eviction or harassment of occupiers 3 Housing Act 2004 section 30(1) failure to comply with improvement notice 4

section 32(1) failure to comply with prohibition order etc 5

section 72(1) control or management of unlicensed [NAME] 6

section 95(1) control or management of unlicensed house 7 This Act section 21 breach of banning order

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Section 41 (1) A tenant or a local housing authority may apply to the First-tier Tribunal for a rent repayment order against [NAME] who has committed an offence to which this Chapter applies. (2) A tenant may apply for a rent repayment order only if – (a) the offence relates to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period of 12 months ending with the day on which the application is made. Section 43 (1) The First-tier Tribunal may make a rent repayment order if satisfied, beyond reasonable doubt, that a landlord has committed an offence to which this Chapter applies (whether or not the landlord has been convicted). (2) A rent repayment order under this section may be made only on an application under 41. (3) The amount of a rent repayment order under this section is to be determined in accordance with – (a) section 44 (where the application is made by a tenant) ... Section 44 (1) Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of a tenant, the amount is to be determined in accordance with this section. (2) The amount must relate to rent paid during the period mentioned in the table. If the order is made on the ground that the landlord has committed the amount must relate to rent paid by the tenant in respect of an offence mentioned in row 1 or 2 of the table in section 40(3) the period of 12 months ending with the date of the offence an offence mentioned in row 3, 4, 5, 6 or 7 of the table in section 40(3) a period, not exceeding 12 months, during which the landlord was committing the offence

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(3) The amount that the landlord may be required to repay in respect of a period must not exceed – (a) the rent paid in respect of that period, less (b) any relevant award of universal credit paid (to any person) in respect of rent under the tenancy during that period. (4) In determining the amount the tribunal must, in particular, take into account – (a) the conduct of the landlord and the tenant, (b) the financial circumstances of the landlord, and (c) whether the landlord has at any time been convicted of an offence to which this Chapter applies. Housing Act 2004 Section 95 (1) [NAME] commits an offence if he is [NAME] having control of or managing a house which is required to be licensed under this Part … but is not so licensed. (4) In proceedings against [NAME] for an offence under subsection (1) … it is a defence that he had a reasonable excuse … for having control of or managing the house in the circumstances mentioned in subsection (1) … .

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The property was an unlicensed House in Multiple Occupation (HMO) during the period of the alleged offense.
  • The landlord did not provide sufficient documentary evidence to support his claims of a reasonable excuse for not having a license.
  • The landlord was contractually obligated to provide utilities and broadband, which were included in the rent.
  • The landlord's conduct in the proceedings was unprofessional, as he failed to comply with directions and adopted a casual attitude.
  • The tenant's claim for rent repayment was limited to three months, even though a longer period was possible.

❌ Tends to be rejected

  • The landlord's oral submissions regarding delays by the Council, regulatory changes, and contractor unavailability were not accepted as a reasonable excuse.
  • The landlord's argument that the breach was minor because the Council chose not to prosecute was not accepted.
  • The landlord's estimate of utility and broadband costs was not accepted due to a lack of actual evidence and incorrect calculations.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted a Rent Repayment Order to a tenant because their landlord was managing an unlicensed HMO.

Who was involved?

The tenant and the landlord were involved.

How did the court decide, and why?

The court decided in favour of the tenant because the landlord was managing an unlicensed HMO, violating the Housing Act 2004.

Which laws or rules were applied?

The Housing Act 2004 and the Housing and Planning Act 2016 were applied.

What was the argument that mattered most?

The argument that mattered most was that the landlord was managing an unlicensed HMO, which is illegal under the Housing Act 2004.

Was the decision for or against the person who brought the case?

The decision was for the tenant.

What does this mean for someone in a similar situation?

Someone in a similar situation can bring a case for a Rent Repayment Order if their landlord is managing an unlicensed HMO.

What evidence or documents mattered?

Evidence showing the landlord was managing an unlicensed HMO was crucial.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to a higher court.

Is it worth getting a solicitor for a case like this?

It is recommended to get a solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.