Tenant Wins Rent Repayment Order for Unlicensed House
📌 In brief
The First-tier Tribunal ruled in favour of a person who claimed rent repayment due to their landlord's control over an unlicensed house. The landlord was ordered to repay £15,000 in rent.
⚖️ Legal holding
a person is entitled to a rent repayment order if the landlord controls an unlicensed house.
📖 What the law says
This section defines a rent repayment order as an order that requires a landlord or superior landlord who committed an offense related to housing in England to pay back rent to a tenant or a local housing authority. The offenses covered include various violations such as failure to comply with improvement notices or prohibition orders, and offenses related to unlicensed houses.
This section allows a tenant or a local housing authority to apply to the First-tier Tribunal for a rent repayment order if the landlord has committed an offense related to housing in England. The application can only be made if the offense occurred within two years of the application and affected the housing let to the tenant.
The First-tier Tribunal can make a rent repayment order if it is convinced beyond a reasonable doubt that a landlord has committed an offense related to housing in England. This order can only be made based on an application under section 41.
This section outlines offenses related to the licensing of houses. It states that if a house needs to be licensed under this act but is not, an offense is committed by anyone in control of the house or by the landlord if they have an estate or interest in the house that is superior to others.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal ordered the landlord to repay rent due to unlicensed management of a property.
📜 Headnote Official document
The First-tier Tribunal ordered the landlord to repay £15,000 in rent to the tenant for controlling an unlicensed house, citing violations under the Housing and Planning Act 2016 and the Housing Act 2004.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00AB/HMF/2019/0029V:CVP Property : [ADDRESS] [POSTCODE] Applicants :
[redacted] : [NAME] of Justice for Tenants Respondents :
[redacted] Respondent”) and Ms [COUNSEL] (“[NAME] Respondent”)
Representative : Not represented and not present at hearing Type of Application :
Application for Rent Repayment Order under the Housing and Planning Act 2016 Tribunal Members :
Judge P Korn Mr T Sennett MA FCIEH
Date of Hearing :
24th August 2020
Date of Decision : 14th September 2020
DECISION
2
Description of hearing
This has been a remote video hearing which has been consented to by the parties. The form of remote hearing was V:CVP. A face to face hearing was not held because it was not practicable and all issues could be determined in a remote hearing. The documents to which we have been referred are in a series of electronic bundles, the contents of which we have noted. The decisions made are set out below under the heading “Decisions of the tribunal”. Decisions of the tribunal
(1) The tribunal orders the [NAME] Respondent (Ms [RESPONDENT]) to repay to the Applicants jointly the sum of £15,000 by way of rent repayment.
(2) The tribunal orders the [NAME] Respondent to pay to the Applicants by way of reimbursement the application fee of £100 and the hearing fee of £200.
Introduction 1. The Applicants have applied for a rent repayment order, initially against the First Respondent but later against the [NAME] Respondent, under sections 40-44 of the Housing and Planning Act 2016 (“the 2016 Act”).
2. On 29th July 2017 the Applicants jointly entered into an assured shorthold tenancy agreement with, as they believed at the time, the First Respondent. A copy of the tenancy agreement is in the hearing bundle. A Ms [NAME] of [COMPANY] signed, or purported to sign, the tenancy agreement on behalf of the First Respondent.
3. Subsequent investigations led the Applicants to the conclusion that the First Respondent had no freehold or leasehold interest in the Property and possibly did not even exist. It also led them to the conclusion that their true landlord was the [NAME] Respondent. At the hearing the Applicants’ representative confirmed that they were now seeking a rent repayment order against the [NAME] Respondent and were no longer seeking a rent repayment order against the First Respondent.
4. The basis for the application is that, according to the Applicants, the [NAME] Respondent was controlling an unlicensed house which was required under Part 3 of the Housing Act 2004 (“the 2004 Act”) to be licensed at a time when the Property was let to the Applicants and was therefore committing an offence under section 95(1) of the 2004 Act.
5. The claim is for repayment of rent paid during the period from the beginning of June 2018 to the end of May 2019 totalling £15,000 in aggregate.
3 Applicants’ case 6. In written submissions the Applicants state that the Property was situated within a selective licensing area as designated by Barking & Dagenham Council on 1st September 2014, pursuant to a power afforded to local housing authorities by section 80 of the 2004 Act.
7. The Applicants were tenants of the Property from 1st July 2017 and the Property should have been licensed from that date. However, the appropriate licence was not obtained and nor was it applied for at any point during the tenancy.
8. Included in the Applicants’ hearing bundle is a copy of an email from the local housing authority dated 2nd May 2019 confirming that the Property had never had a licence and that no application for a licence had ever been made. There is also a copy of a letter dated 29th November 2018 from the local housing authority to the First Respondent stating an intention to pursue legal proceedings in connection with the failure to obtain a licence.
9. The Applicants have provided a calculation of the amount of rent paid in respect of the period of claim, together with copy bank statements showing that £1,250 was paid each month.
10. As regards the parties’ conduct, the Applicants state that they have been polite and reasonable and paid all rent. The Respondents, by contrast have failed to provide legally required documentation such as the Prescribed Information, have failed to protect the rent deposit, have failed to engage with any attempts at settlement or mediation and have shown no remorse for their failings.
11. As regards the question of who is the appropriate Respondent, Land Registry entries show that the [NAME] Respondent holds a long leasehold interest in the Property. There are no documents filed with the Land Registry linking the First Respondent with the Property in any way, nor has any evidence been provided by either Respondent linking the First Respondent to the Property in any way.
12. The Applicants have provided a copy of a letter from [NAME], and they comment that the arrangement appears to be that [NAME] collect the rent on behalf of the landlord and [RESPONDENT] manage the Property on behalf of the landlord. The director of [RESPONDENT] is the director of many different companies relating to property management, and these companies between them appear to constitute an informal group. The Applicants state that these arrangements are unnecessarily complex, and they submit that the name of the First Respondent would have been put on the tenancy agreement in order to
4 make it harder to take legal action and that it may simply be a fake name.
13. The Applicants have also provided details of correspondence sent to the Respondents with a view to getting them to engage with the process.
14. Mr [NAME] for the Applicants referred the tribunal to the decision of the Upper Tribunal in Goldsbrough v CA Property Management Limited (2019) UKUT 311 (LC) on the question of who is [NAME] for the purposes of the 2016 Act.
15. As regards the [NAME] Respondent’s financial circumstances, Land Registry entries show that she purchased the Property for £250,000 in 2011 with no mortgage. Respondents’ case 16. Neither the First Respondent nor the [NAME] Respondent has made any written submissions. They did not attend, and were not represented at, the video hearing and they have not engaged with the tribunal proceedings at any stage. Relevant statutory provisions 17. Housing and Planning Act 2016 Section 40 (1) This Chapter confers power on the First-tier Tribunal to make a rent repayment order where [NAME] has committed an offence to which this Chapter applies. (2) A rent repayment order is an order requiring the landlord under a tenancy of housing in England to – (a) repay an amount of rent paid by [NAME] ... (3) A reference to “an offence to which this Chapter applies” is to an offence, of a description specified in the table, that is committed by [NAME] in relation to housing in England let by that landlord.
5
Act section general description of offence 1 Criminal Law Act 1977 section 6(1) violence for securing entry 2 Protection from Eviction Act 1977 section 1(2), (3) or (3A) eviction or harassment of occupiers 3 Housing Act 2004 section 30(1) failure to comply with improvement notice 4
section 32(1) failure to comply with prohibition order etc 5
section 72(1) control or management of unlicensed HMO 6
section 95(1) control or management of unlicensed house 7 This Act section 21 breach of banning order
Section 41 (1) [NAME] or a local housing authority may apply to the First-tier Tribunal for a rent repayment order against a person who has committed an offence to which this Chapter applies. (2) [NAME] may apply for a rent repayment order only if – (a) the offence relates to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period of 12 months ending with the day on which the application is made.
6 Section 43 (1) The First-tier Tribunal may make a rent repayment order if satisfied, beyond reasonable doubt, that [NAME] has committed an offence to which this Chapter applies (whether or not the landlord has been convicted). (2) A rent repayment order under this section may be made only on an application under 41. (3) The amount of a rent repayment order under this section is to be determined in accordance with – (a) section 44 (where the application is made by [NAME]) ... Section 44 (1) Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of [NAME], the amount is to be determined in accordance with this section. (2) The amount must relate to rent paid during the period mentioned in the table. If the order is made on the ground that the landlord has committed the amount must relate to rent paid by the tenant in respect of an offence mentioned in row 1 or 2 of the table in section 40(3) the period of 12 months ending with the date of the offence an offence mentioned in row 3, 4, 5, 6 or 7 of the table in section 40(3) a period, not exceeding 12 months, during which the landlord was committing the offence
(3) The amount that the landlord may be required to repay in respect of a period must not exceed – (a) the rent paid in respect of that period, less (b) any relevant award of universal credit paid (to any person) in respect of rent under the tenancy during that period. (4) In determining the amount the tribunal must, in particular, take into account – (a) the conduct of the landlord and the tenant, (b) the financial circumstances of the landlord, and (c) whether the
7 landlord has at any time been convicted of an offence to which this Chapter applies. Housing Act 2004 Section 95 (1) A person commits an offence if he is a person having control of or [NAME] a house which is required to be licensed under this Part … but is not so licensed. (4) In proceedings against a person for an offence under subsection (1) … it is a defence that he had a reasonable excuse … for having control of or [NAME] the house in the circumstances mentioned in subsection (1) … . Tribunal’s analysis 18. The Applicants have provided evidence that the Property required a licence throughout the period in respect of which they claim a rent repayment and that it was not so licensed. The Respondents have not made any submissions to counter this. The defence of “reasonable excuse” 19. Under section 95(4) of the 2004 Act, it is a defence that a person who would otherwise be guilty of the offence of controlling or [NAME] a house which is licensable under Part 3 of the 2004 Act had a reasonable excuse for the failure to obtain a licence. As stated by the Upper Tribunal in [COMPANY] v Salford City Council, the burden of proof is on the person relying on the defence. The Respondents have made no submissions and there is no basis for the tribunal to conclude that the Respondents did have a reasonable excuse for failing to licence the Property. The offence 20. Section 40 of the 2016 Act confers power on the First-tier Tribunal to make a rent repayment order where [NAME] has committed an offence listed in the table in sub-section 40(3), subject to certain conditions being satisfied. The offence of control or management of an unlicensed house under section 95(1) of the 2004 Act is one of the offences listed in that table.
21. Under section 41(2), [NAME] may apply for a rent repayment order only if the offence relates to housing that, at the time of the offence, was let to the tenant and the offence was committed in the period of 12
8 months ending with the day on which the application is made. Having determined that the Respondents did not have a reasonable excuse for failing to license the Property, we are satisfied beyond reasonable doubt that an offence has been committed under section 95(1), that the Property was let to the Applicants at the time of commission of the offence and that the offence was committed in the period of 12 months ending with the day on which the application was made.
22. We now turn to the question of whether a rent repayment order can be made against the [NAME] Respondent. Under section 43, the First-tier Tribunal may make a rent repayment order if satisfied, beyond reasonable doubt, that [NAME] has committed an offence listed in the table in sub-section 40(3). The Upper Tribunal in Goldsbrough v [COMPANY] considered the question of who can be liable to a rent repayment order under the 2016 Act. Judge Cooke stated in that case that the only conditions set out by the 2016 Act are first that the person concerned is “[NAME]” and secondly that the person has committed a relevant offence. Her conclusion was that the person in question must be [NAME] of the property in question but that they do not necessarily need to be the relevant tenants’ immediate landlord.
23. In this case it is clear that the [NAME] Respondent is [NAME] in the sense that she holds a long leasehold interest in the Property herself and is therefore either the Applicants’ immediate landlord or a more remote landlord. But has she committed a relevant offence? An offence has clearly been committed and so the issue is whether it has been committed by her (whether or not others have also committed that offence).
24. A person commits an offence under section 95(1) of the 2004 Act if that person is a person having control of or [NAME] a house which is required to be licensed but is not so licensed. Section 263 of the 2004 Act defines “person having control” and “[NAME]” respectively as follows:- (1) In this Act “person having control”, in relation to premises, means (unless the context otherwise requires) the person who receives the rack-rent of the premises (whether on his own account or as agent or trustee of [NAME]), or who would so receive it if the premises were let at a rack-rent. (3) In this Act “[NAME]” means, in relation to premises, the person who, being an owner or lessee of the premises – (a) receives (whether directly or through an agent or trustee) rents or [NAME] payments from … in the case of a house to which Part 3 applies … persons who are in occupation as tenants or licensees of parts of the premises, or of the whole of the premises; or would so receive those rents or [NAME] payments but for having entered into an arrangement …
9 with [NAME] who is not an owner or lessee of the premises by virtue of which [NAME] receives the rents or [NAME] payments; and includes, where those rents or [NAME] payments are received through [NAME] as agent or trustee, [NAME].
25. The definitions in section 263 are very wide and are clearly designed in part to catch people who make elaborate arrangements to try to avoid liability. In the present case, the [NAME] Respondent is the only known landlord and therefore the only person known to be entitled to receive the rent from the tenants in the absence of credible evidence of the existence of an intermediate landlord. The evidence indicates that she either receives the rent from the agent, who does not claim to be receiving the rent on its own behalf, or that she would be entitled to receive it if she had not entered into an arrangement with [NAME]. In our judgment, whilst the positive evidence in this regard is not sufficiently compelling by itself it is rendered sufficient by the [NAME] Respondent’s total failure to engage with this process. It would have been a very simple matter for her to raise some basic objection but she has not done so, and accordingly we are satisfied beyond reasonable doubt that the [NAME] Respondent has committed an offence under section 95(1) of the 2004 Act. Amount of rent to be ordered to be repaid 26. Based on the above findings, we have the power to make a rent repayment order against the [NAME] Respondent.
27. The amount of rent to be ordered to be repaid is governed by section 44 of the 2016 Act. Under sub-section 44(2), the amount must relate to rent paid by the tenant in respect of a period, not exceeding 12 months, during which the landlord was committing the offence. Under sub- section 44(3), the amount that the landlord may be required to repay in respect of a period must not exceed the rent paid in respect of that period less any relevant award of universal credit paid in respect of rent under the tenancy during that period.
28. In this case, the claim does relate to a period not exceeding 12 months during which the landlord was committing the offence, and there is no evidence of any universal credit having been paid. The Applicants’ unchallenged evidence, plus supporting documentation, shows that the rent paid for that period amounts to £15,000 and the tribunal has no reason to find otherwise. Therefore, the maximum amount of rent repayment that can be ordered is £15,000.
29. Under sub-section 44(4), in determining the amount the tribunal must, in particular, take into account (a) the conduct of the landlord and the tenant, (b) the financial circumstances of the landlord, and (c) whether the landlord has at any time been convicted of an offence to which the relevant part of the 2016 Act applies.
10 30. The Upper Tribunal decision in Vadamalayan v Stewart (2020) UKUT 0183 (LC) is a leading authority on how a tribunal should approach the question of the amount that it should order to be repaid under a rent repayment order if satisfied that an order should be made. Importantly, it was decided after the coming into force of the 2016 Act and takes into account the different approach envisaged by the 2016 Act.
31. In her analysis in Vadamalayan, Judge Cooke states that the rent (i.e. the maximum amount of rent recoverable) is the obvious starting point, and she effectively states that having established the starting point one should then go on to work out what sums if any should be deducted. She departs from the approach of the Upper Tribunal in Parker v Waller (2012) UKUT 301, in part because of the different approach envisaged by the 2016 Act, Parker v Waller being decided in the context of the 2004 Act. Judge Cooke notes that the 2016 Act contains no requirement that a payment in favour of [NAME] should be reasonable. More specifically, she does not consider it appropriate to deduct everything that the landlord has spent on the property during the relevant period, not least because much of that expenditure will have repaired or enhanced the landlord’s own property and/or been incurred in meeting the landlord’s obligations under the tenancy agreement. There is a case for deducting utilities, but otherwise in her view the practice of deducting all of the landlord’s costs in calculating the amount of the rent repayment should cease.
32. In Judge Cooke’s judgment, the only basis for deduction is section 44 of the 2016 Act itself, and she goes on to state that there will certainly be cases where the landlord’s good conduct or financial hardship will justify an order less than the maximum.
33. Adopting Judge Cooke’s approach and starting with the specific matters listed in section 44, the tribunal is particularly required to take into account (a) the conduct of the parties, (b) the financial circumstances of the landlord, and (c) whether the landlord has at any time been convicted of a relevant offence. We will take these in turn. Conduct of the parties 34. The Applicants’ conduct appears to have been good. The [NAME] Respondent’s conduct, by contrast, has not been. She did not apply for a licence at any point during the tenancy, she appears to have failed to provide legally required documentation such as the Prescribed Information, has failed to protect the rent deposit and has not engaged with the tribunal proceedings at all. No excuse has been offered for the failure to obtain a licence.
11 Financial circumstances of the landlord 35. According to Land Registry records, the [NAME] Respondent was able to afford to purchase the Property for £250,000 in 2011 with no mortgage. Whether the landlord has at any time been convicted of a relevant offence 36. There is no evidence that the [NAME] Respondent has been convicted of a relevant offence, although there is evidence that the local housing authority was considering taking legal proceedings against the First Respondent (on the assumption that it was he who was committing the offence). [NAME] factors 37. It is clear from the wording of sub-section 44(4) itself that the specific matters listed in sub-section 44(4) are not intended to be exhaustive, as sub-section 44(4) states that the tribunal “must, in particular, take into account” the specified factors. One factor identified by the Upper Tribunal in both Parker v Waller and Vadamalayan v Stewart as being something to take into account in all but the most serious cases is the inclusion within the rent of the cost of utility services, but there is no evidence in the present case that the rental payments include any charges for utilities.
38. On the facts of this case we do not consider that there are any [NAME] specific factors which should be taken into account in determining the amount of rent to order to be repaid. Therefore, all that remains is to determine the amount that should be paid based on the above factors. Amount to be repaid 39. The first point to emphasise is that a criminal offence has been committed. There has been much publicity about licensing of houses and the [NAME] Respondent has offered no excuse for her failure to obtain a licence.
40. Secondly, whilst the Applicants may not have suffered much by way of direct loss through the failure to obtain a licence, it is clear that a large part of the purpose of the rent repayment legislation is deterrence. If landlords can successfully argue that the commission by them of a criminal offence to which section 43 of the 2016 Act applies should only have consequences if tenants can show that they have suffered actual loss, then this will significantly undermine the deterrence value of the legislation.
12 41. In her decision in Vadamalayan Judge Cooke states that the total amount of rent paid for the relevant period is the obvious starting point for a rent repayment order, subject to any deductions being appropriate. In this case we do not consider that any deductions are appropriate. The [NAME] Respondent is not entitled to a deduction due to her conduct, as this was poor, nor due to the Applicants’ conduct, which was good. She is not entitled to a deduction due to her financial circumstances as these seem to be quite healthy on the basis of the evidence that we have seen. As regards whether she has been convicted of any relevant offences, there is no evidence that she has but we do not consider that [NAME] is entitled to a deduction simply by virtue of not having been convicted of an offence. Had she been convicted of an offence then that would have been an aggravating factor to have been weighed against any positive factors (had there been any). There are no [NAME] factors that we consider need to be taken into account.
42.
Accordingly, there is no basis for making any deductions and we therefore order the [NAME] Respondent to repay to the Applicants the sum of £15,000. Cost applications 43. The Applicants have applied for an order, pursuant to paragraph 13(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, that the [NAME] Respondent reimburse their application fee of £100 and the hearing fee of £200. The Applicants have been wholly successful in their claim for a rent repayment order and the [NAME] Respondent has not engaged with this process at all.
Accordingly, it is appropriate to, and we hereby do, order that the [NAME] Respondent reimburse to the Applicants the application fee of £100 and the hearing fee of £200.
Name:
Judge P Korn
Date:
14th September 2020
RIGHTS OF APPEAL
A. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) a written application for permission must be made to the First-tier Tribunal at the regional office dealing with the case.
B. The application for permission to appeal must arrive at the regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.
13 C. If the application is not made within the 28 day time limit, such application must include a request for extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.
D. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Ordered to Repay Rent Due to Unlicensed HMO Operation
- First-tier Tribunal (Property Chamber) Landlord ordered to repay £13,387.50 for operating unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order for Unlicensed Property
- First-tier Tribunal (Property Chamber) Landlord Ordered to Repay Rent Due to Unlicensed Rental Property
- First-tier Tribunal (Property Chamber) Landlord Ordered to Repay Rent for Operating Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant awarded rent repayment order for unlicensed property management
- First-tier Tribunal (Property Chamber) Tenant Secures Reduced Rent Repayment from Unlicensed Landlord
- First-tier Tribunal (Property Chamber) Landlord Ordered to Repay Rent Due to Unlicensed HMO Operation
- First-tier Tribunal (Property Chamber) Tenant Wins Unlicensed HMO Case: Landlord Ordered to Repay Rent
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed Landlord
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord controls an unlicensed property.
- The property should have been licensed under relevant housing acts but wasn't.
- The landlord failed to obtain a required license for the property.
- The property operated as an unlicensed House in Multiple Occupation (HMO).
❌ Tends to be rejected
- (No significant factors identified that went against the claimant in these cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision ordered the landlord to repay £15,000 in rent to the tenant.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided that the landlord must repay the rent because they controlled an unlicensed house, violating housing regulations.
Which laws or rules were applied?
The Housing and Planning Act 2016 and the Housing Act 2004 were applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord controlled an unlicensed house, which is illegal under the Housing Act 2004.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to seek a rent repayment order if their landlord controls an unlicensed house.
What evidence or documents mattered?
Evidence included the lack of a license for the property and the landlord's failure to obtain one.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for cases involving rent repayment orders.
