Tenant Wins Service Charge Reduction Due to Unreasonable Scaffolding Costs
📌 In brief
The tribunal ruled that the cost of scaffolding was too high and reduced it by £1,500. This decision was made in a case where a tenant disputed service charges.
⚖️ Legal holding
A tenant is entitled to a reduction in service charges if the costs exceed what is reasonably required for the work.
📖 Technical summary
The tribunal reduced the cost of scaffolding by £1,500, finding it unreasonable.
📜 Headnote Official document
The tribunal determined that the cost of scaffolding was unreasonable, reducing it by £1,500. The decision was made in the context of a dispute over service charges under the Landlord and Tenant Act 1985.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AP/LSC/2023/0445 Property : Flat 1, 635 Green Lanes. London Applicant : [redacted] : [NAME] [COUNSEL] [NAME] Respondent : [redacted] Representative : [NAME] [COUNSEL], counsel Type of [NAME] : For the determination of the liability to pay service charges under section 27A of the Landlord and Tenant Act 1985 Tribunal members : Judge Tagliavini Mrs Alison Flynn MRICS Venue : 10 [ADDRESS] [POSTCODE] Date of hearing Date of decision : 26 July 2024 30 July 2024
DECISION
2 Decisions of the tribunal (1) The tribunal determines the sum of £187.50 only should be credited to the applicant’s service charge account. (2) The tribunal finds the cost of the scaffolding to be unreasonable, as on the balance of probabilities it exceeded in scope what was reasonably required for the replacement of windows, due to the roof works not being proceeded with by the applicant. (3) Therefore, the tribunal reduces the costs of the scaffolding by £1,500 of which the applicant’s 1/8 share is £187.50. (4) This matter is now remitted to the county court for any further orders and determinations on costs and interest that may be required _____________________________________________ The [NAME]
1. Following a transfer from the county court sitting at Edmonton and order of Judge Cohen dated 13 November 2023, the tribunal is required to make a determination in respect of the payability and the reasonableness of service charges paid by the applicant in the sum of £6,642.39 for replacement of windows, scaffolding together with a few sundry items and professional fees, neither of which were disputed.
2. The tribunal is not required to determine matters of costs and interest and the [NAME] will be remitted to the county court in respect of these on publication of the tribunal’s decision. The background 3. The disputed sum of £6,642.39 concerns the 1/8 contribution to major
works that were carried out as part of the respondent’s ST8B External
South Tottenham (Phase 8) 2015/16 which included 445 other
properties . The project started on site on 25/07/2016 and completed
on 26/05/2017. 4. The property at 635 Green Lanes is a building comprising 8 flats on the
first and second floors over commercial premises, of which 7 are
leasehold dwellings. The respondent is the head lessee of the building
pursuant to a lease dated 6 January 1978 made between [COMPANY] and The Mayor Alderman and Burgesses of the
London Borough of Haringey for a term of ninety nine years from 25
December 1977.
3 5. The applicant is the long lessee of pursuant to an underlease dated 20
December 1999 made between the Mayor and Burgesses of the London
Borough of Haringey and [NAME] [NAME] for a term of 77 years (now
extended) as well as having a share of the freehold. 6. The original scope of the major works were intended to include
works to the roofing, rainwater good and fascia as well as window
replacement. The roof works were not carried out as the respondent
accepted its demise did not include the roof of the building. 7. Window replacement was carried out to Flats 3, 4, 7 and 8 only, as the
remaining lessees had previously replaced their own windows (although
the lease of Flat 1 did not demise the windows to the applicant). The work
were started on 18/09/2017 and completed on 26/09/2017 and a
demand for the payment of £6,642.38 was sent to the applicant on 21
January 2022. Subsequently, total credits of £3,590.37 were made to
the applicant’s service charge account for works not carried out. 8. However, the applicant still maintains he is due a refund of £6,642.38.
The applicant asserted that the cost of the scaffolding at £11,875.79 is
excessive and was not, in any event required. Further, [NAME] who had previously replaced their own windows at
their own cost at various times. The hearing 9. At the hearing, the applicant was represented by [NAME] [COUNSEL] [NAME]
and the respondent by [NAME] [COUNSEL] of counsel. The parties relied upon a
digital bundle of 156 pages. 10. During the course of the hearing, the applicant accepted that windows
had been replaced in four of the flats (not 3 as he had alleged); the
applicant had an obligation to pay for the cost of the works; the cost of
the window works was reasonable and scaffolding was reasonably
required and was used in these major works. Consequently, the only
issue that remained for the tribunal to determine, was whether the cost
of the scaffolding was reasonable. 11. During the hearing, [NAME] [NAME] demonstrated the service charge accounts
showed a credit of £3,590.37 was made to the applicant’s service charge
account on 21 August 2022 and on 26 September 2023 a BACS payment
of £2,220.97 was made to and received by the applicant to reflect the
balance on the service charge account less the outstanding estimated
service charge due of £1,414.32 thereby leaving a balance of zero. 12. The applicant asserted the cost of the scaffolding should be in the region
of £2,000 but provided no alternative quote to support this assertion.
The respondent accepted the scaffolding had been in place for the period
4
12/9/17 t0 12/10/17 and the window works carried out and completed in
the period 18/9/17 to 26/9/17. [NAME] [NAME] submitted that the erection
and dismantling of scaffolding would have had to be scheduled by the
contract, thereby necessitating it to be in situ for a longer period than
just the period of the works themselves and further complicated by the
fact the respondent withdrew its intention to carry out roof works after
a challenge by the [NAME]. The tribunal’s decisions and reasons 13. The tribunal determines the cost of the scaffolding should be reduced by
£1,500. The tribunal finds extra costs would have been incurred by r
reason of the scaffolding being erected for the carrying out of roof works
which were not proceeded with by the respondent due to the roof not
being within its demise. 14. The tribunal finds the windows of Flat 1 were not demised to the
applicant in the underlease (clause 1(e ) and that the respondent had an
obligation in the head lease ‘To keep the demised premises in good and
tenantable repair and condition and the interior and exterior properly
decorated (clause 5(4)(b) ). 15. The applicant accepted he had an obligation to contribute towards ‘The
expenses of improving maintain repairing redecorating and renewing
amending cleaning repointing painting graining varnishing whitening
or colouring the Building… (para 1 of the Third Schedule of the
underlease). 16. The tribunal finds the respondent replaced the windows of Flats 3,4,7
and 8. The tribunal finds the contractors reasonably required
scaffolding to carry out these works on the first and second (top) floors
of the building and in accordance with the Construction Design and
Management Regulations. 17. The tribunal would have been assisted had the applicant produced an
alternative quote for the scaffolding required to replace the windows at
the building, or the cost of scaffolding to carry out roof works in addition
albeit they would have had to be adjusted for time. However, the
applicant relied only on his own experience of the cost of scaffolding
at another of his properties which did very little to assist the tribunal. 18. The tribunal finds some, albeit modest adjustment to the cost of the
scaffolding should be made and therefore reduces it by £1,500 of which
the applicant’s share is £185.70. 19. The tribunal finds no other sums are due to the applicant and remits the
matter to the county court for any further orders or determinations
on cost and interest.
5
Name: Judge Tagliavini Date: 30 July 2024
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Wins Reduced Service Charges in Tribunal Decision
- First-tier Tribunal (Property Chamber) Leaseholders Win Service Charge Reduction in First-tier Tribunal Case
- First-tier Tribunal (Property Chamber) First-tier Tribunal Reduces Service Charge for Sub-Standard Work
- First-tier Tribunal (Property Chamber) First-tier Tribunal Reduces Service Charges for Leaseholders
- First-tier Tribunal (Property Chamber) Tribunal Reduces Service Charges for Inadequate Maintenance
- First-tier Tribunal (Property Chamber) Tribunal Reduces Service Charges for Leaseholder
- First-tier Tribunal (Property Chamber) Tenant Wins Reduction in Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charge Payability
- First-tier Tribunal (Property Chamber) First-tier Tribunal Reduces Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) Tenant Wins Set-off Reduction on Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decides on Reasonable Service Charges and Costs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Overcharged Service Charges
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The service charges must be reasonable and not excessive.
- Unreasonable legal and litigation costs cannot be included as service charges.
- Service charges are unreasonable if the landlord fails to adequately maintain the property.
- Service charges can be reduced if the work performed is of sub-standard quality.
- Service charges are unreasonable if not incurred according to statutory requirements.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal decided to reduce the cost of scaffolding by £1,500 because it was deemed unreasonable.
Who was involved?
The case involved a tenant and a local authority.
How did the court decide, and why?
The court found the cost of scaffolding unreasonable and reduced it because the scope of the work exceeded what was necessary.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The argument that mattered most was that the cost of scaffolding was unreasonable given the scope of the work.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to argue that certain service charges are unreasonable.
What evidence or documents mattered?
Evidence showing the scope of the work and the cost of scaffolding was presented.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving service charges.
