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AllowedFirst-tier Tribunal (Property Chamber)·

Tenants Win Rent Refund for Unlicensed HMO Management

Case No.

📌 In brief

Tenants won a refund for rent paid during a period when their a person was an unlicensed HMO. The First-tier Tribunal found that the landlord had managed a person without proper licensing, violating housing laws.

⚖️ Legal holding

A tenant is entitled to a rent repayment order if the landlord manages an unlicensed HMO and commits an offense under s72 of the Housing Act 2004.

📖 What the law says

Housing and Planning Act 2016 s.40

This section allows the First-tier Tribunal to order a landlord to repay rent to a tenant if the landlord committed certain offenses related to housing management. These offenses include, among others, offenses related to unlicensed Houses in Multiple Occupation (HMOs) under the Housing Act 2004.

Housing Act 2004 s.72

This section states that it is an offense if an HMO is required to be licensed under the Housing Act but is not so licensed. It also specifies that a landlord or manager of an HMO can commit an offense if they fail to comply with licensing requirements or permit the HMO to be occupied by more households or persons than authorized by the license.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal awarded rent repayment due to unlicensed HMO management.

📜 Headnote Official document

The Tribunal awarded a rent repayment order to tenants of an unlicensed House in Multiple Occupation (HMO) managed by the landlord, finding that the landlord committed an offense under s72 of the Housing Act 2004.

📚 Full judgment Official document

OUTCOME: Allowed

1

FIRST-TIER TRIBUNAL [NAME] ([NAME])

Case Reference

:

CHI/00HB/HMF/2023/0012 (1) CHI/00HB/HMF/2023/0013 (2) CHI/00HB/HMF/2023/0014 (3)

[NAME]

: 47B, [ADDRESS] [POSTCODE]

Applicant: [redacted] [APPELLANT] (3)

Respondent: [redacted]

:

Applications for a rent repayment order by tenants ; sections 40-43 and 45 of the Housing and Planning Act 2016

Tribunal members

:

Judge David Clarke Michael Ayres FRICS Michael Jenkinson

Date of Hearing: : 19 October 2023

2

DETERMINATION AND STATEMENT OF REASONS

Determination

The Tribunal determines that it is satisfied beyond reasonable doubt that the Respondent has committed an offence, namely the control of or managing a House in Multiple Occupation (HMO), which was required to be licensed under the Housing Act 2004 but which was not so licensed.

The Tribunal determines that the grounds for making a rent repayment order under Chapter 4 of the Housing and Planning Act 2016 are satisfied.

After due consideration of the relevant factors and in accordance with section 44 of the Housing and Planning Act 2016, the Tribunal makes a rent repayment order in favour of the Applicants (constituting together the Tenant of 47B [ADDRESS], [POSTCODE] during the period 1 April 2022 to 31 July 2022) in the sum of £9,600 (Nine Thousand Six Hundred Pounds).

By virtue of paragraph 13(3) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013, the Tribunal makes an order requiring the Respondent to reimburse to the Applicants the whole of the fees paid by them in respect of these Applications.

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Statement of Reasons

Relevant Facts 1. This case concerns three conjoined applications (“the Applications”), each being for a rent repayment order under the Housing and Planning Act 2016 (“the 2016 Act”) in respect of rent paid by them as Tenant or tenants of [NAME] known as 47B [ADDRESS], [POSTCODE] (“[NAME]”) during the period 1 April 2022 and 31 July 2022. The Applications were made on 15 June 2023.

2. [NAME] is a four-bedroom maisonette with a separate kitchen, two bathrooms, and a living room. The legal title is vested in a [NAME] [RESPONDENT], who is the spouse of the Respondent to the three Applications, namely, [RESPONDENT]. [NAME] was let on a new assured shorthold tenancy from 1 April 2022 to four individuals. These included the three Applicants, [NAME] and [APPELLANT]. The fourth individual was a Mr [NAME]. The Applicants and Mr [NAME] together will be referred to in this determination as “the Tenant”.

3. The relevant Assured Shorthold Tenancy Agreement was produced to the Tribunal in the bundle of documents. It is in a standard form and is dated 14 March 2022. It is made between Ramiz and [RESPONDENT] as Landlord and the three Applicants and [APPELLANT] who are together described as ‘the Tenant (jointly and severally)’. It provides for a tenancy period of six months from 1 April 2022 at a monthly rent of £2,400 payable to Mrs [RESPONDENT] (bank account details were supplied). It is signed by all four individuals constituting the Tenant and by [RESPONDENT] stated to be Landlord.

4. The Tribunal issued Directions on 14 August 2023. As is usual, the Directions clearly explained what the case was about, provided for a hearing in due course, and set out what each party was required to do. The Directions were a formal order which had to be complied with. The Applicants complied with the Directions, producing a statement of truth, written evidence from the local authority and a copy of the tenancy agreement together with further evidence discussed below. The Respondent did not comply with the Directions. No evidence was forthcoming from the Respondent at all and in particular there was no statement of truth, no evidence of financial circumstances and nothing to contradict the evidence supplied by the Applicants.

5. The case was listed for hearing at 10am on 19 October 2023 at the [NAME] and Tribunal Hearing Centre. The Respondent did not appear and there was no representative on his behalf. The Tribunal therefore proceeded to a hearing with the Applicants alone and concluded the hearing and made its determination. (There is a postscript at the end of this determination making reference to an email received from the Respondent after the hearing was concluded and the determination made.)

The Evidence Submitted 6. In addition to the tenancy agreement, the Applicants gave oral evidence. They first occupied [NAME] on 1 July 2021 when it was managed by a Mr [RESPONDENT] on behalf of the Respondent and his spouse who were then apparently out of the jurisdiction. The Respondent took over management in February 2022 and the Applicants were given notice to quit. They were unable to secure alternative accommodation so they accepted the offer of the six-month tenancy from 1 April 2022.

4

They remained in occupation under a rolling contract until vacating [NAME] early in 2023.

7. The tenancy agreement required, and the Respondent insisted, that the monthly rent should be paid as a single sum of £2,400 and not as four separate payments of £600. Consequently, the rent was paid in full by [NAME] and he was reimbursed each month with payments of £600 by each of the other three occupants of [NAME].

8. During their occupation, in response to questions from the Tribunal, the Applicants stated that they always regarded the Respondent as their landlord who was taking responsibility for managing [NAME]. If there was a problem, they rang the Respondent – although he often took some time to respond to issues raised. They said that they had no dealing at all with Mrs [RESPONDENT], and [NAME] only spoke to her once, after the tenancy had ended and after the Applications had been issued which resulted in an unpleasant telephone altercation.

9. It was not until June 2022 that the Applicants were made aware of the issue of the requirement to license an HMO. This was because they had a visit from representatives of Bristol City Council. It was however only on 15 March 2023 that Mr [NAME] of Bristol City Council informed [NAME] of the possibility of applying for rent repayment order. This resulted in the three Applications in this case. [NAME], the Tribunal was told, did not get around to making his application.

10. The Applicants produced a full and comprehensive Statement of Witness made on 27 April 2023 in reference to [NAME] by [NAME], a qualified private housing case worker with Bristol City Council. In summary, this cited evidence and confirmed the following facts. He was an authorised officer under the Housing Act 2004 (“the 2004 Act). Bristol City Council had designated a Central Additional Licensing Scheme on 8 July 2019 and [NAME] was within the area designated. Information about the designation and the need to licence by 8 October 2019 was promulgated. Licensing was required and applied to Houses in Multiple Occupation where at least three tenants were forming more than one household with shared facilities.

11. Mr [NAME] records that investigations in 2022 revealed that [NAME] was an unlicensed HMO. He sent a letter to the Respondent and Mrs [RESPONDENT] on 17 June 2022 advising them that the Council believed that [NAME] required a licence and that an application should be submitted within 28 days. No application was made within the time limit but after a follow-up letter a licence application was received from Mrs [RESPONDENT].

12. In due course, but not until June 2023, a licence was issued by Bristol City Council for [NAME], backdated to the date of the application, namely 1 August 2022. The Applicants were advised of their right to apply for a rent repayment order on 15 March 2023.

13. The Applicants produced evidence in the form of copy bank statements of [RESPONDENT] showing monthly payments of £2,400 to Mrs S [RESPONDENT] and three receipts each month for £600 from his fellow tenants. They also produced evidence of their occupation in the form of council tax and utility bills paid.

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Decision and reasons 14. On the evidence supplied, the Tribunal determines that [NAME] was, between 1 April 2022 and 31 July 2022, a House in Multiple Occupation that required to be licensed and was not so licensed.

15. The Tribunal is satisfied, beyond reasonable doubt, that the Respondent has committed an offence within s72(1) of the 2004 Act as a person having control of or managing an HMO which is required to be licensed but was not so licensed. Although the Respondent is not the registered owner of [NAME] at HM land Registry, and although the rent was paid to his spouse, Mrs [RESPONDENT], the registered proprietor, the Respondent is named on the tenancy agreement as landlord and signed that agreement on behalf of himself and his spouse. The Tribunal accepts the clear evidence given by all three Applicants that it was the Respondent who manged [NAME] and who dealt with matters that arose. The Tribunal therefore has jurisdiction by virtue of Chapter 4 and s 43(1) of the 2016 Act to make a rent repayment order in favour of the Applicants.

16. No evidence was presented to the Tribunal by the Respondent or the Council that a financial penalty had been imposed in relation to the offence under s 72 of the 2004 Act.

17. The Tribunal is satisfied that the requirements of section 41 of the 2016 Act have been met. The offence under s72 of the 2004 Act relates to housing, in this case, [NAME], that was let to the Tenant. The offence was committed in the period of 12 months ending with the day, 15 June 2023, the day that these Applications were made.

18. The Tribunal must comply with s44 of the 2016 Act in making any rent repayment order. For an offence under s72 of the 2004 Act, the amount must relate to rent paid within a period, not exceeding 12 months during which the landlord was committing the offence. In this case, the period is four months and this requirement is satisfied.

19. The amount of rent that the Tribunal can order to be repaid cannot exceed the rent paid in respect of that period. The maximum amount that the Tribunal can order is therefore £9,600. However, the Tribunal may award a lower sum.

20. In determining the amount of the order, the Tribunal first considered whether the maximum amount should be reduced to £7,200 since [NAME] had not made an application. However, it is abundantly clear from the tenancy agreement that the Tenant in this case is a single joint tenancy consisting of four individuals. Each individual was made jointly and severally liable for the rent which was paid as a single sum by [NAME]. For those reasons the maximum payable is £9,600.

21. The Tribunal then considered section 44(4) of the 2016 Act. The Tribunal must take into account all factors in any individual case but in particular the conduct of the landlord and the tenant, the financial circumstances of the landlord and whether the landlord has been convicted of an offence to which Chapter 4 of the 2016 Act applies. However, the Respondent gave no evidence so the Tribunal cannot take his financial circumstances into account. No evidence of any conviction was supplied to the Tribunal. The conduct of the tenants appears to be above reproach.

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22. There was little evidence of the conduct of the landlord except evidence at the hearing that the Respondent was slow to respond to issues that needed to be addressed and that [NAME] had some issues with mould. The decision of the Respondent and Mrs [RESPONDENT] to apply for a licence indicates that they accept the need for a licence and the fact that [NAME] was previously unlicenced. The Respondent then chose not to respond in any manner at all to the Applications. By declining to engage with the Tribunal process, the Respondent chose not to take his opportunity to give evidence of why [NAME] was unlicensed or evidence of his financial circumstances. The Tribunal therefore determined that there was no reason not to award the maximum sum permissible.

22. In the light of all these factors, and in accordance with section 44 of the Housing and Planning Act 2016, the Tribunal makes a rent repayment order in favour of the Applicants (namely [NAME], [APPELLANT], and [APPELLANT] jointly and severally as the Tenant of 47B [ADDRESS], [POSTCODE] during the period 1 April 2022 to 31 July 2022) in the sum of £9,600 (Nine Thousand Six Hundred Pounds).

Costs 23. By virtue of paragraph 13(3) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013, the Tribunal makes an order requiring the Respondent to reimburse to the Applicants the whole of the fees paid by them in respect of these Applications.

Postscript 24. After the hearing had been commenced and concluded on 19 October 2003, and after the Tribunal had concluded its determination, an email was received by the Tribunal office later in the morning and forwarded to the members of the Tribunal. In the email, the Respondent requested a delay in the hearing of these cases following the death of his son in this past week. He also said that he wished to enter a defence. A reply was sent to him indicating that the case had been heard and concluded and that it was too late to consider his request for a postponement.

Right of Appeal 25. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case ([EMAIL] ). The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

26. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

27. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result that the party who is making the application for permission to appeal is seeking.

October 2023

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord managed an unlicensed HMO.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tenants were awarded a refund for rent paid during a period when their home was an unlicensed HMO.

Who was involved?

Tenants and the landlord of a property in Bristol, UK.

How did the court decide, and why?

The Tribunal found that the landlord had managed an unlicensed HMO, violating housing laws.

Which laws or rules were applied?

Housing Act 2016 sections 40-43, 45; Housing Act 2004 s.72.

What was the argument that mattered most?

The landlord's failure to license the HMO as required by law.

Was the decision for or against the person who brought the case?

For the tenants.

What does this mean for someone in a similar situation?

Tenants can seek rent repayment if their landlord fails to properly license an HMO.

What evidence or documents mattered?

Evidence of unlicensed status and tenancy agreement.

Can a decision like this be appealed?

Yes, but permission must be sought within 28 days from the First-tier Tribunal.

Is it worth getting a solicitor for a case like this?

It's advisable to consult with a qualified solicitor for advice on your specific situation.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.