Tribunal grants £18,939 rent repayment order for unlicensed HMO in London
📌 In brief
The First-tier Tribunal granted a rent repayment order to tenants because their landlord failed to obtain a necessary license for operating a house in multiple occupation (HMO). The landlord was ordered to repay rent for specific periods.
⚖️ Legal holding
A tenant is entitled to a rent repayment order if the landlord operates an HMO without a required license.
📖 What the law says
This section outlines offences related to the licensing of Houses in Multiple Occupation (HMOs). It states that if an HMO is required to be licensed but is not, an offence is committed by anyone controlling or managing the HMO or by the landlord if they have superior rights to those managing it. Additionally, it mentions that a defence can be raised if proper notification or application for a license was made and remains effective.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted a Rent Repayment Order due to unlicensed HMO operation.
📜 Headnote Official document
The First-tier Tribunal granted a rent repayment order to tenants due to their landlord's failure to license an HMO property. The landlord was found to have control over the property and was ordered to repay rent for specified periods.
📚 Full judgment Official document
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BJ/HMF/2020/0068 HMCTS code (paper, video, audio) : V: CVPREMOTE Property : 43 [ADDRESS] [POSTCODE] Applicants : [redacted] (2)[NAME] (3)[NAME] (4)[NAME] : Flat Justice Community Interest Co ([NAME]) Respondent : [redacted] : In Person Type of application : Application for a rent repayment order by tenant Sections 40, 41, 43, & 44 of the Housing and Planning Act 2016 Tribunal members : JUDGE [NAME] Venue : VIDEO HEARING Date of decision : 8th MARCH 2021
DECISION
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Covid-19 pandemic: description of hearing This has been a remote video hearing which has been consented to by the parties. The form of remote hearing was V: CVPEREMOTE . A face-to-face hearing was not held because of the Covid-19 Pandemic, and all parties were agreeable to a remote hearing. It was practicable to resolve all issues with a remote hearing. The documents referred to by the Tribunal are in digital bundles, submitted by the parties respectively., and supplemented by some further documents produced shortly before the hearing. All of the documents produced have been carefully considered by the tribunal. Introduction 1. This case involves an application by the Applicant tenants listed above, for a Rent Repayment Order in respect of [NAME] at 43 [ADDRESS] [POSTCODE] (‘[NAME]’). [NAME] is the freehold owner of [NAME] and is the Respondent to the application. The application is made because it is contended that the Respondent committed the offence of having control of a house in multiple occupation which was, and is, required to be licensed, but was not so licensed, contrary to section 72(1) of the Housing Act 2004.
2. The Applicants seek an order for the following periods, in the following sums: [NAME]: 1st March 2019-29th February 2020 £8,380.71 [NAME]: 1st March 2019-29th February 2020 £6,500 [NAME]: 1st December 2018-11th May 2019 £2,415 [NAME]: 11th January-17th July 2020
£1,729.95
In the event, the sum sought at the hearing on behalf of [NAME] was adjusted to £8295, producing a total order applied for in the sum of £18,939.95. The Tribunal was told that the Respondent has previously had a penalty of £12,500 imposed upon him by the [NAME] in respect of these matters.
3. Directions were given by the Tribunal on 6th November 2020, and a hearing of the matter took place by video link on 1st February 2021. The Applicants attended in person, and were represented by [NAME]
3 of Flat Justice Community Interest Company, a not-for-profit organisation assisting tenants in these circumstances. The Respondent, appeared, again by video link, from New Zealand, from where he originates, and to which he returned to reside some years ago. He was unrepresented.
4. It is proposed to review the parties’ respective positions on liability and quantum separately, to refer briefly to the relevant law, and then to give the Tribunal’s findings.
The Parties’ Cases on Liability
5. [NAME] on behalf of the Applicants, drew the Tribunal’s attention to section 43(1) of the Housing Act 2016, which empowers the Tribunal to make an order, provided a landlord has committed one of the offences listed in section 40(3) of the Act. These include an offence under section 72(1) of the Housing Act 2004, which provides:
“A person commits an offence if he is a person having control of or managing an HMO which is required to be licenced under this Part (see section 61(1)) but is not so licenced.”
6. By virtue of section 263 of the 2004 Housing Act, it is provided that:
(1)In this Act “person having control”, in relation to premises, means (unless the context otherwise requires) the person who receives the rack-rent of the premises (whether on his own account or as agent or trustee of another person), or who would so receive it if the premises were let at a rack-rent. (2)In subsection (1) “rack-rent” means a rent which is not less than two-thirds of the full net annual value of the premises. (3)In this Act “person managing” means, in relation to premises, the person who, being an owner or lessee of the premises— (a)receives (whether directly or through an agent or trustee) rents or other payments from—
4 (i)in the case of a house in multiple occupation, persons who are in occupation as tenants or licensees of parts of the premises; and (ii)in the case of a house to which Part 3 applies (see section 79(2)), persons who are in occupation as tenants or licensees of parts of the premises, or of the whole of the premises; or (b)would so receive those rents or other payments but for having entered into an arrangement (whether in pursuance of a court order or otherwise) with another person who is not an owner or lessee of the premises by virtue of which that other person receives the rents or other payments; and includes, where those rents or other payments are received through another person as agent or trustee, that other person. (4)In its application to Part 1, subsection (3) has effect with the omission of paragraph (a)(ii). (5)References in this Act to any person involved in the management of a house in multiple occupation or a house to which Part 3 applies (see section 79(2)) include references to the person managing it.
7. It will be observed that the 2004 Act refers to liability being fixed on the person with management or control (as there defined) whereas the 2016 Act imposes liability on a landlord. Although there may be cases where this will require careful examination, this is not one of them, because there was no real dispute from the Respondent that in either event, he was the person properly liable at law. He was indeed the person who received the rack rent for the periods concerned and he was also the freehold proprietor and landlord; indeed, although it is a feature of this case that no written agreements were properly executed, the Tribunal has been shown copies of several unsigned agreements relating to various of the Applicants, in respect of which the Respondent was unfailingly named as the landlord. His case was not that he was not either the landlord or the person receiving the rack rent, but that he had been badly let down by the person he had appointed to manage [NAME] for him ( a [NAME]).
8. [NAME] comprises a five-bedroom terrace house, with an annexe or outhouse in the garden. The annexe has no kitchen or bathroom facilities of its own, and these are shared with the other occupiers of the main house. In his written statement to the Tribunal, dated 23rd
5 January 2021, the Respondent explains that he has owned [NAME] since 2002, and that until November 2019, he entrusted the management, care and maintenance of [NAME] to [NAME]. In oral evidence, he told the Tribunal that he (the Respondent) in hindsight had trusted [NAME] too much, and that he had been stupid to so. He freely accepted that he had been “very, very disengaged” and that in truth he “had no idea what [NAME] was up to.”
9. The Applicants produced a table, illustrating their contentions as to the occupancy of [NAME] from 1st December 2018-31st May 2020. Their case was that, under the mandatory licensing scheme, a property is licensable if it is occupied by five or more persons living in two or more separate households. During the period December 2018 to May 2020, [NAME] was at all times occupied by five or more persons. This consisted of occupiers of the house and the annexe. The annexe was occupied throughout the relevant period, first by [NAME] and then by Mr. [NAME] and Ms. [NAME]. The annexe was clearly not a self-contained flat, as it shared a kitchen, bathrooms, and other communal facilities with the house. The occupiers of the annexe must therefore be counted in assessing the occupancy level of [NAME]. The table is reproduced below:
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10. The Tribunal is in no doubt, and finds beyond reasonable doubt, that [NAME] was, for the relevant period occupied by 5 or more persons who were living in separate households, thus rendering [NAME] an HMO. The Respondent did not accept the above Table in all its detail. He disputed that [NAME]’s brother was residing at [NAME] and counted as a separate occupier. The Tribunal rejects this. It prefers the evidence of [NAME] who confirmed as much in oral and written evidence, and who produced a signed witness statement from his brother. The Respondent also rejected that [NAME] himself was living in [NAME], arguing that he had been out of London for a full 2 years, doing a building job in Kent, and staying only occasionally at the house. This was refuted by all the Applicants, and the Respondent produced neither oral nor written evidence from [NAME]. The Tribunal also gives weight to the separate investigation carried out by the LB of Wandsworth, culminating in the conclusion (see e-mail of [NAME] dated 3rd April 2020) that not less than 5 separate households occupied during the relevant period.
01 Dec 2018 31 May 2020 Figure 1
7 11. The Respondent relied solely on his evidence of rent receipts in his bank account (statements not produced) to support his understanding, and information provided from the absent [NAME], who had refused to give evidence when requested. In fact, though the details of some of the occupiers were not admitted (he had not known of the couple occupying the annexe, who were friends of [NAME]), at paragraph 3 of his written statement, and in oral evidence, the Respondent candidly admitted liability, and that the occupancy of [NAME] was such that a licence was needed for the relevant period. Even without such admission, the Tribunal was satisfied on the Applicants’ evidence that liability was made out, and finds accordingly.
Quantum
12. The Applicants, through [NAME], urged the Tribunal to adopt the two stage test counselled by HH Judge Cooke in Vadamalyan v Stewart [2020] UKUT 183 (LC), that is to say, ascertainment of the full rent paid in the 12 month period of commission of the offence, followed by consideration of whether this sum should be varied by any of the discretionary factors in section 44(4) of the 2016 Act. The Tribunal proceeds accordingly.
13. The full sum is £18,939.95, calculated as set out at paragraph 2 above. There was some dispute from the Respondent concerning a deduction of £500 representing the balance of alleged arrears of rent of £1000 of [NAME]. However, the Tribunal is satisfied that, though [NAME] did not admit such arrears, the parties reached a resolution in the way explained by [NAME], by her paying £500, and the Respondent accepting as the balance her original deposi,t and her waiving some sums owed for cleaning supplies. The Respondent could produce no documentary evidence in support, and the Tribunal prefers [NAME]’s evidence that compromise was reached.
8 14. The Respondent also argued, that [NAME] owed a sum of £2,620, a figure disputed by [NAME], and again unsupported in the documents by the Respondent. [NAME] did however agree to pay a sum of £1200, which he says was accepted in settlement by the Respondent, and referred to an e-mail dated 27th January 2020 from [NAME] on page 31 of the Applicants’ bundle. The e-mail explains the discounted settlement of rent owing to be £1200, and further explains that this is to take into account bathroom renovation, extra residents sleeping in the shed, and expenses incurred for the house (mop etc). Having heard from [NAME], and the Respondent having been unable to make out his assertion of arrears, we are not satisfied that any deduction is to be made in respect of this assertion by the Respondent.
15. The second stage requires a consideration of whether this “starting point” (as put in the aforesaid case) is to be modified in any way by the considerations in section 44(4), which provides:
4)In determining the amount the tribunal must, in particular, take into account— (a)the conduct of the landlord and the tenant, (b)the financial circumstances of the landlord, and (c)whether the landlord has at any time been convicted of an offence to which this Chapter applies.
16. It is argued on behalf of the Applicants, that no discount should be given largely because of the prolonged period during which [NAME] was unlicenced, and other failures on the part of [NAME] ( set out at paragraph 30 of the Skeleton Argument) for which the Respondent must take responsibility.
17. The Respondent argued that [NAME] caused trouble, withheld keys and refused to leave. The Tribunal was not persuaded by the evidence that the [NAME]’s conduct had been unsatisfactory. The
9 “trouble” complained of by the Respondent appeared to be the making of a complaint to the council, and co-operating with its investigation. The Tribunal heard that [NAME] had offered to pay rent for the period after 7 March, but that the Respondent refused to accept it, and “wanted him out of my house, he was stirring up grief and causing problems”
18. The Tribunal has carefully considered these arguments but nonetheless is of the view that this is a case for the exercise of its discretion under the above provision for the following reasons:
• the Respondent is not a professional landlord and this is his only property • having seen and heard the Respondent give evidence, we are satisfied that he was naïve and misled by his manager, rather than deliberately manipulative of the Applicants. To use his own expression, we accept that he acted “stupidly” rather than malevolently • the [NAME] and licencing requirements were not being complied with by the Respondent's manager, who seems to have been uninformed on most matters of housing regulation, but [NAME] itself seems to have been in generally good repair. Such complaints as the Applicants had about the quality of their accommodation related more to overcrowding of the shared facilities and some disruptive bathroom renovations, rather than the quality of their individual rooms • he has no previous convictions for an offence of this kind • we are satisfied that his financial circumstances are parlous
19. In this last respect, the Tribunal heard evidence from the Respondent that his [NAME] is in dire straits. He has, or had, 13 employees, whom he cannot pay from the business income, because there is virtually no income, as a result of the plunge in the economy, brought on by the pandemic. He told the Tribunal that the business had a
10 previous annual income of $43,088-45. However, in the last financial year, it had netted $135 and this year promised to be no better. He said that he had had to take on a loan of $50,000 upon which he his wife and children were living, and that the family was receiving government benefits (for which the Tribunal saw documentary evidence (se Respondent’s bundle, page 39, bank statement Freedom Account $553.00 per fortnight) He added that he was acutely embarrassed, that he had been in business for 17 years, but had never expected matters to come to this pass. The documentary evidence produced was imperfect, but the Tribunal found the Respondent’s oral evidence persuasive. We do not consider that he was either being dishonest or exaggerating, and we accept that he, his family and his employees, are under intense financial pressure.
20. There was evidence as to the [NAME] paid by the Respondent during the relevant period, which fall to be deducted from the full rental period. They are in the order of £1275.28 as calculated in the Schedule to this Decision below. Deducting these from the overall figure at Stage 1 of £18,939.95, produces £17,664.67. Applying its discretion in respect of the matters listed above under section 44(4), the Tribunal considers this sum should be varied by a discount of 40%, producing a net Rent Repayment Order in the sum of £10,598,80.
Costs 21. Application was made on behalf of the Applicants for the Respondent to reimburse them their Application and Hearing fees, in the sums of £100 and £200 respectively – to which it seems to the Tribunal that they are entitled, and the application is granted.
Conclusion 22. For the reasons set out above, a Rent Repayment Order in the sum of £10,598,802 is made, together with repayment to the
11 Applicants of their fees, in the sum of £300, making a total sum of £10,898.80 payable by the Respondent.
JUDGE SHAW
8th March 2021
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SCHEDULE IN RESPECT OF [NAME] statement evidence from the Respondent January 2019 to Sept 2019 only.
1. Power and Gas- Jan 2019 to May 2019 £164 pcm. June 2019 to Sept 2019 £104 pcm. 2. Water- April 2019 £70.70 May to Sept 2019 £ 70.66 pcm 3. Internet- January to March 2019 £38.99 pcm. April to Sept 2019 £40.99 pcm.
Average monthly occupancy levels in brackets taken from Applicants’ table at paragraph 9 above, all Applicants would have benefited from power, water and internet use.
1. December 2018 (6) 164 power+ 70.70 water (internet from 2019 only) =234.70/6 = 33.53 per resident.
2. January 2019 (7) 164 power+ 70.70 water+ 38.99 int. =273.69/7=39.09 per resident.
3. February 2019 (7) as Jan above 39.09 per resident.
4. March 2019 (7) as Jan 39.09 per resident.
5. April 2019 (7) power 164 + water 70.70 + int 40.99 = 275.69/7 =39.39 per resident.
6. May 2019 (7-5) power 164 + water 70.66 + int 40.99 = 275.65/6 = 45.94 per resident.
7. June 2019 (5) power 104 +water 70.66 + int 40.99 = 215.65/5 = 43.13 per resident 8. July 2019 (5) power 104 + water 70.66 + int 40.99 = 215.65/5 = 43.13 per resident 9. August 2019 (5) power 104 + water 70.66 + int 40.99 = 215.65/5 = 43.13 per resident.
13 10. September 2019 (5-6) 215.65/5 = 43.13 per resident 11. October 2019 (6) 215.65/6 = 35.94 per resident 12. November 2019 (7) 215.65/7 = 30.81 per resident 13. December 2019 (5-4) 215.65/5 = 43.13 per resident 14. January 2020 (5-7) 215.65/6 = 35.94 per resident 15. February 2020 (7) 215.65/7 = 30.81 per resident 16. March 2020 (7-5) 215.65/6 = 35.94 per resident 17. April 2020 (5) 215.65/5 = 43.13 per resident 18. May 2020 (5) 215.65/5 = 43.13 per resident.
Average monthly share of [NAME] per resident per month is 707.48 /18 = 39.30.
[NAME] claims 1 March 2019 to 29 February 2020. [NAME] share 39.09 +39.39 + 45.94 + 43.13+43.13+ 43.13 + 43.13 +35.94 + 30.81 + 43.13 + 35.94 + 30.81 = 473.57. [NAME] claims 1 March 2019 to 29 February 2020. [NAME] share (same period as [NAME]) 473.57. [NAME] claims 1 Dec 2018 to 11 May 2019. [NAME] share 33.53 +39.09 +39.09 + 39.09 + 39.39 + (45.94/31 = 1.48 per day @ 11 days 16.30) = 206.49.
[NAME] claims 11 Jan 2020 to 21 March 2020. (10 weeks and 1 day) and 22 April 2020 to 21 May 2020 (30 days). [NAME] share; Jan 2020 21/31 of 35.94 = 24.34 Feb 2020 =30.81 March 2020 21/31 of 35.94 = 24.35 April 2020 9/30 of 43.13 = 12.93 May 2020 21/31 of 43.13 = 29.22 Total 24.34 + 30.81 + 24.35 + 12.93 + 29.22 = 121.65.
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Giving a total deduction for [NAME] for the 4 applicants of 473.57 + 473.57 + 206.49 + 121.65 = 1275.28.
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Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, [NAME] and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The property was occupied by five or more persons living in separate households, qualifying it as an HMO.
- The landlord did not have a required license for operating an HMO.
- The landlord admitted liability for the lack of a license in his written statement.
- The landlord claimed financial hardship, but the court found this claim insufficient to warrant a significant reduction in the rent repayment order.
- The landlord's conduct was deemed unsatisfactory due to his refusal to accept rent offers and his desire to evict tenants.
❌ Tends to be rejected
- The landlord argued that the number of occupants did not meet the threshold for mandatory licensing.
- The landlord claimed he had settled rent arrears with tenants, reducing the amount owed.
- The landlord attempted to argue that the tenants' actions constituted trouble, justifying a reduction in the rent repayment order.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted a rent repayment order to tenants due to their landlord's failure to license an HMO property.
What was the dispute about?
The dispute was about whether the landlord should repay rent to tenants because he operated an HMO without a required license.
How did the court decide, and why?
The court decided in favour of the tenants, finding that the landlord was responsible for repaying rent because he controlled the property without a valid license.
Which laws or rules were applied?
The Housing Act 2004 Section 72 and the Housing Act 2016 Section 43 were applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord was in control of the property and was required to license the HMO but failed to do so.
Was the decision for or against the person who brought the case?
The decision was for the tenants who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation could potentially seek a rent repayment order if their landlord operates an HMO without a required license.
What evidence or documents mattered?
The judgment does not specify the exact evidence or documents that mattered.
