Tribunal Grants £4,500 Lift Repair Dispensation for Assured Tenancy in London
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent lift repairs, ensuring that a person would not face significant harm.
⚖️ Legal holding
A landlord can be dispensed from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 if the works are urgent and necessary to address immediate safety concerns, such as in this case involving lifts out of service for over a month.
📖 What the law says
The First-tier Tribunal can grant an exemption from consultation requirements if it finds it reasonable to do so. Consultation requirements refer to obligations placed on landlords by regulations made by the Secretary of State, including providing details of proposed works or agreements to tenants, obtaining estimates, and considering tenants' observations.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent lift repairs under Section 20ZA of the Landlord and Tenant Act 1985 due to the lifts being out of service for over a month.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements to a landlord for urgent lift repairs, finding that leaseholders would not suffer relevant prejudice.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/ 21UG/LDC/2019/0050
Property
:
[ADDRESS] [POSTCODE]
Applicant
:
[redacted]
:
[COMPANY_2]
Respondents
:
[redacted] attached to the Application
Representative
:
-
Type of Application
:
To dispense with the requirement to consult lessees about major works
Tribunal Member(s)
:
Judge Tildesley OBE
Date and Venue of Hearing
:
24 July 2019
Date of Decision
:
24 July 2019
DECISION
2 The Application
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicant explains that it wishes to seek dispensation from consultation in respect of the works to the [NAME_3] because it has been out of service for over a month and lift engineers have experienced great difficulty in resolving the problem. The work is considered urgent because of elderly and disabled residents having difficulties in negotiating the stairs.
3. The Application for dispensation was received on 20 June 2019.
4. On 21 June 2019 the Tribunal directed the Applicant on receipt of the directions to send them together with a copy of the application to each Respondent. On 26 June 2019 the Applicant confirmed to the Tribunal that this had been done.
5. The Applicant served the Tribunal with a hearing bundle of documents on 12 July 2019.
6. The Tribunal received responses from five leaseholders, four of whom agreed with the Application. [NAME_4] of Flat 64 disagreed with the Application and requested a hearing.
7. The Tribunal decided to hold the hearing by telephone conferencing. The hearing was held on 24 July 2019. [NAME_5] Manager of [NAME_2] and [NAME_4] attended the hearing. Miss [NAME_5] confirmed that she had the authority to represent the Applicant in these proceedings . Determination
8. The Tribunal found the following facts:
a) The Applicant had completed stages 1 and 2 of the statutory consultation procedures in respect of works to two lifts within the building including the [NAME_3].
b) The Applicant had received no responses to the stage 1 consultation except for questions about how the works would be funded. The Applicant indicated that the costs would be from the reserves.
c) The Applicant had obtained four quotations from reputable lift companies which had been shared with leaseholders and the tenants’ association. The Applicant had decided to accept the quotation from [NAME_6] which was not the cheapest
3 tender (some £4,500 more) but was the preferred contractor for the tenants’ association.
d) The works had not yet started to the [NAME_3] because it had been repaired and was currently working.
9. [NAME_4] was unaware of the extent of the consultation already undertaken. [NAME_4] said that he agreed with the Applicant’s choice of contractor. The Tribunal explained that a decision on dispensation did not affect his right to make application to challenge the reasonableness of the costs for the works if he later found out that they were not competitive or the works were too extensive. Given the above circumstances [NAME_4] withdrew his objection.
10. The Tribunal is satisfied from the facts found that the Applicant has effectively carried out the statutory consultation process. It is clear from the evidence that the Applicant has listened to the views of the leaseholders by choosing their preferred contractor.
11. The only consultation stage that remains outstanding is the duty on the Applicant to give notice of entering into to contract within 21 days where the contractor is not the nominated person or submitted the lowest estimate. There may be some doubt as to whether the preferred contractor is the nominated person because the name of the contractor was provided by the insurance company for the Applicant.
12. The Tribunal decides to dispense with the final stage of the consultation process for works to both lifts because the leaseholders would suffer no relevant prejudice.
13. The Tribunal’s decision is confined to the dispensation from the consultation requirements in respect of the qualifying works. The Tribunal has made no determination on whether the costs of those works are reasonable or payable. If a leaseholder wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
14. The Tribunal will send a copy of the decision to the leaseholders who responded. The Tribunal asks the Applicant to inform the other leaseholders of this decision by way of noticeboard or other forms of communication.
4
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
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- First-tier Tribunal (Property Chamber) Tribunal Grants £7,795 Dispensation for TV Cable Repairs in London
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Necessary Remedial Works in East Sussex To…
- First-tier Tribunal (Property Chamber) Tribunal Grants £904.50 Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants £250/month Rent Dispensation for Urgent Lift Repairs in Hor…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Lift Repairs in London Property
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Service Charge Works on Grade II Listed Bu…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs in Newcastle
- First-tier Tribunal (Property Chamber) Tribunal Grants £45,296 Service Charge Dispensation Without Further Consult…
- First-tier Tribunal (Property Chamber) Tribunal Allows £10,000 Damp Works Without Leaseholder Consultation in York
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord is exempted from consultation requirements if leaseholders do not face relevant prejudice.
- Courts allow exemption if there is no evidence of leaseholders suffering any form of prejudice.
- Dispensation is granted when leaseholders are not affected by any relevant prejudice.
- Exemption is allowed if leaseholders would not suffer any significant negative impact.
- The court permits dispensation if leaseholders have not experienced any relevant harm.
❌ Tends to be rejected
- (No factors identified as leading to a decision against the claimant based on the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent lift repairs under Section 20ZA of the Landlord and Tenant Act 1985.
What was the dispute about?
The dispute was about whether the landlord could obtain dispensation from consultation requirements for urgent lift repairs that had been out of service for over a month.
How did the court decide, and why?
The court decided to grant dispensation because the landlord had effectively consulted leaseholders and the works were considered urgent due to the lift being out of service for over a month.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The argument that mattered most was that the landlord had effectively consulted leaseholders and the works were urgent due to the lift being out of service for over a month.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation can apply for dispensation from consultation requirements if they have effectively consulted leaseholders and the works are urgent.
What evidence or documents mattered?
The judgment does not specify the exact evidence or documents that mattered.
