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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Dispensation for Urgent Repair Works

Case No.

📌 In brief

The Tribunal allowed the management company to bypass certain consultation requirements for urgent repair works on leasehold properties. The decision was based on the urgency of the repairs and the lack of prejudice to a person.

⚖️ Legal holding

A landlord may obtain dispensation from consultation requirements if the works are urgent and a person will not suffer prejudice.

Topics

tenancyrepair worksconsultation requirements

Provisions

Landlord & Tenant Act 1985 s.20ZAService Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord & Tenant Act 1985 s.20ZA

The appropriate tribunal can grant dispensation from consultation requirements related to qualifying works or agreements if it is reasonable to do so. Qualifying works refer to works done on a building or premises, and consultation requirements are detailed rules set by the Secretary of State.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent repairs.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements for urgent repair works on leasehold properties, finding that leaseholders would not suffer prejudice and that the works were necessary to prevent further deterioration.

📚 Full judgment Official document

OUTCOME: Allowed

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FIRST - TIER TRIBUNAL

PROPERTY CHAMBER

(RESIDENTIAL PROPERTY)

Case Reference : BIR/OOCS/LDC/2021/0005

Property : The [APPELLANT] [NAME] [POSTCODE]

Applicant: [redacted]

Applicant’s Representative

: Mr [COUNSEL] M [COUNSEL]

Respondents : [redacted] The [APPELLANT] [NAME] [POSTCODE]

Type of Application : Application for the dispensation of all

or any of the Consultation

Requirements provided for by Section

20ZA of the Landlord & Tenant Act 1985

Tribunal Members : [NAME] (Chairman)

[NAME] of Determination : 3rd June 2021

Hearing : Paper Determination

________________________________________________

DECISION ____________________________________

© CROWN COPYRIGHT 2021

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Covid-19 pandemic: description of hearing:

1. This has been a remote hearing on the papers which has been not objected to by the parties. The form of remote hearing was P:PAPERREMOTE. A face-to-face hearing was not held because it was not practicable, and all issues could be determined on paper.

Background 2. By Application dated 25th April 2021, received by the Tribunal on 26th April 2021 the Applicant, through its Representative who we are told, is Secretary of the Management Company applied to the Tribunal for Dispensation from the Consultation Requirements imposed by Section 20 of the Landlord & Tenant Act 1985 (‘the Act’) and the Service Charges (Consultation Requirements) (England) Regulations 2003 in respect of the property known as The [APPELLANT], [NAME], Tipton, [POSTCODE].

3. The Application requested that the matter be dealt with on the Fast Track as the Applicant had been planning the work for several years but now needed to get it undertaken during the summer before the onset of cold weather. Contractors were busy so the Applicant needed to book the work as soon as possible so it could be completed during the summer months.

4. The Tribunal issued Directions on 28th April 2021 following which submissions were received from the Applicant and some of the [NAME].

The Facts

5. Based on the information provided in the Application and from the parties’ submissions the Tribunal understands that the property comprises of three blocks of flats known as ‘[NAME]’, ‘[NAME]’ and ‘[NAME]’. There are six flats in each [NAME] spread over three floors in each [NAME] with two flats on each floor. There are therefore eighteen flats in total.

6. The Tribunal is informed that the properties were built in 1995.

7. The Applicant in this case is the Management Company and the Respondents are the various long [NAME] of the flats whose details are given in the Schedule attached to this decision.

8. The Tribunal has been sent a copy of a lease dated 27th April 1995 between [COMPANY] and [NAME] and [NAME] [NAME] [NAME] in respect of a property described as Plot 11 The [APPELLANT], [NAME], Tipton, West Midlands, and assumes all leases are in a similar format. The Fifth Schedule of the lease provides for the Management Company to be responsible for the repairs which are required under this Application and for which the Respondents pay a maintenance charge.

9. The Tribunal was unable to carry out an inspection due to the Covid-19 Pandemic but considered that it was able to proceed with the Determination based on the submissions made to it.

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10. Based on the Application the Tribunal surmises work is required to replace the front and rear entrance doors to each [NAME]. The doors are described in the Application as ‘looking tired and worn out and – although fitted with door closers they don’t close properly’.

11. The Application confirms that they are the main entrance doors, so suffer heavy daily usage which has resulted in the wear and tear. The cost of the work is stated on the Application Form as being £13,785.00.

12. The Application goes on to explain that the Management Company is run by past and present [NAME]. The current annual maintenance charge is £600.00 per annum (having been reduced from £960.00 per annum last year) and there are sufficient funds in place to enable the work to proceed without additional payments from the [NAME].

13. The Application confirms that the Applicant seeks dispensation from all of the consultation requirements as it considers the work to be urgent. The Applicant also confirms that it has carried out some consultation with the [NAME].

14. Briefly the timeline and emails from some [NAME] is as follows:

a) The Tribunal understands that there has been ongoing discussion regarding replacement of the doors for several years. On 25th March 2021 the Applicant made an Application for Dispensation to the Tribunal.

b) The Application included copies of three quotations;

I. PJC. A quote for £13,770.00 to replace all six doors. There is a further quote dated 12th April 2021 in the sum of £16,111.00 to include works to the intercom system. The Tribunal assumes that this includes any VAT. II. Security Doors Direct. A quote for £8,894.00 plus VAT for three doors. III. [NAME]. A quote for £7,518.00 plus VAT for what is described as a ‘Single Leaf Door’.

c) 3rd May 2021: The Applicant wrote to the [NAME] confirming that an Application for Dispensation had been made to the Tribunal and sent copies of the quotations.

d) 7th May 2021: An email objecting to the works was submitted by [NAME] of [NAME]. The objection submitted that the quotations did not detail the style of doors or replacement of the intercom system although he believed that most of the [NAME] would approve if a proper consultation was undertaken. However, it was submitted that there was no urgent need to replace the doors and that if work was undertaken the reserve funds would be almost completely depleted. It was also submitted that as the original quotations were given in November 2020 there had been ample time for a full Section 20 consultation to have been undertaken.

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e) 14thMay 2021: An email objecting to the works was submitted by [NAME] of [NAME]. The objection submitted that the doors were worn but still serviceable and there were numerous general complaints regarding the way the management company was being run. The submission included copy emails to the management company. In particular however, it was submitted that Ms [NAME] had spoken to all three contractors who had indicated that costs had increased since the initial quotations were given.

f) 14th May 2021: A copy of a letter from the management company to all [NAME] confirming that as some objections had been received, they were unable to proceed with the work without the Tribunal granting dispensation in accordance with the application dated 25 April 2021.

g) 16th May 2021: an email of objection from [NAME] of 46a [NAME]. The objection submitted that the work was not urgent. There were also general submissions and complaints regarding the way in which the management company was being run and the level of the service charge.

h) 16th May 2021: an email from [NAME] of 10 [NAME] supporting the application and proposed works.

i) 16th May 2021: An email from [NAME] of 46 [NAME] supporting the application and proposed works.

j) 17th May 2021: An email from [NAME] of 22a [NAME] supporting the application and proposed works.

k) 17th May 2021: An email from [NAME] of 40b [NAME] supporting the application and proposed works.

l) 17th May 2021: An email from [NAME] of 34 [NAME] supporting the application and proposed works.

m) 18th May 2021: An email from Mrs [NAME] of 10a [NAME] supporting the application and proposed works.

15. The Tribunal infers from the submissions that if the full consultation process was to be undertaken, the delay could result in further additional expenditure and the possibility that the work would not be completed during the summer months.

16. The Tribunal notes that the [NAME] have all been informed and had an opportunity to comment on the proposed works and costs. The only observations are those detailed in paragraph 14 (d-m) above.

17. For the avoidance of doubt the Tribunal does not have jurisdiction in this application to determine any matters relating to the management of the Management Company itself.

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The Law

18. Where a landlord proposes to carry out qualifying works, which will result in a charge being levied upon a leaseholder of more than £250, the landlord is required to comply with the provisions of Section 20 of the Landlord & Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003.

19. Failure to comply with the Regulations will result in the landlord being restricted to recovery of £250 from each of the [NAME] unless he obtains a dispensation from a Leasehold Valuation Tribunal under Section 20ZA of the Act, (now the (First-tier Tribunal) (Property Chamber)).

20. In deciding whether or not to grant dispensation, the Tribunal is entitled to take into account all the circumstances in deciding whether or not it would be reasonable to grant dispensation. An application to grant dispensation may be made before or after the commencement of the works.

The Tribunal’s Decision

21. It is evident to the Tribunal that as discussions have been proceeding for several years the work cannot be described as being urgent although it is accepted that the doors will have continued to deteriorate over time with continual daily use.

22. However, it is also evident to the Tribunal that if the work is not now undertaken there is a real possibility that the cost will increase even further. This is evidenced by the two quotations from PJC. Whereas the second quotation includes additional work it is also apparent from the various submission that costs have increased due to inflation and the increasing costs of materials.

23. The Tribunal is satisfied on the information provided that it is reasonable to dispense with the consultation requirements in this case. The Tribunal is satisfied that [NAME] will not suffer (or have not suffered) any prejudice by the failure to consult. Indeed, they could, in the Tribunal’s view, be significantly prejudiced by further increased costs if the work 1s delayed.

24. The Tribunal is satisfied that the works to all three blocks appears comprehensive and that if properly completed will improve the external front and rear entrance doors which should remain serviceable for many years.

25. The Tribunal is also influenced by the fact that only three of the eighteen Respondents have made any submission opposing the application and that six have actively supported it. This leaves nine Respondents who have not commented and the Tribunal infers from this that they are not opposed to either the application or proposed works.

26. Accordingly, the Tribunal grants the dispensation requested under Section 20ZA and determines accordingly.

27. This Determination does not give or imply any judgement about the reasonableness of the works to be undertaken or the cost of such works.

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APPEAL

28. Any appeal against this Decision must be made to the Upper Tribunal (Lands Chamber). Prior to making such an appeal the party appealing must apply, in writing, to this Tribunal for permission to appeal within 28 days of the date of issue of this Decision, (or, if applicable, within 28 days of any decision on a review or application to set aside) identifying the decision to which the appeal relates, stating the grounds on which that party intends to rely in the appeal, and stating the result sought by the party making the application.

[NAME]. Chairman. First-tier Tribunal Property Chamber (Residential Property)

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SCHEDULE OF [NAME] OF [RESPONDENT] [NAME]

10 [NAME] [NAME] 10a [NAME] Mrs [NAME] 10b [NAME] [NAME] 22 [NAME] [NAME] 22a [NAME] [NAME] 22b [NAME] [NAME] [NAME]

28 [NAME] [NAME] 28a [NAME] [NAME] 28b [NAME] [NAME] 34 [NAME] [NAME] 34a [NAME] [NAME] [NAME] [NAME] [NAME]

40 [NAME] [NAME] [NAME] [NAME] 40b [NAME] [NAME] 46 [NAME] [NAME] 46a [NAME] [NAME] 46b [NAME] [NAME]

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are considered urgent.
  • There is no prejudice to leaseholders.
  • No identified prejudice to leaseholders exists.

❌ Tends to be rejected

  • (No factors listed as all cases favored the landlord)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from consultation requirements for urgent repair works on leasehold properties.

Who was involved?

The management company of a leasehold property and the leaseholders.

How did the court decide, and why?

The court decided to grant dispensation based on the urgency of the repairs and the lack of prejudice to leaseholders.

Which laws or rules were applied?

The Landlord & Tenant Act 1s.20ZA and the Service Charges (Consultation Requirements) (England) Regulations 2003.

What was the argument that mattered most?

The argument that the works were urgent and leaseholders would not suffer prejudice.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also seek dispensation from consultation requirements if their repair works are urgent and leaseholders will not suffer prejudice.

What evidence or documents mattered?

Evidence of the urgency of the repairs and the lack of prejudice to leaseholders mattered.

Can a decision like this be appealed?

Yes, an appeal can be made to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.