Tribunal Grants Dispensation for Urgent Structural Works
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass the usual consultation process for urgent structural works needed to replace failing timber columns supporting balconies. The tribunal found the works were urgent and necessary, with no evidence of prejudice to the a person.
⚖️ Legal holding
Under the Landlord and Tenant Act 1985, a tribunal may reasonably dispense with consultation requirements if the works are urgent and there is no evidence of prejudice.
📖 What the law says
The First-tier Tribunal can grant an exemption from consultation requirements for certain works if it determines that it is reasonable to do so. Consultation requirements refer to rules set by the Secretary of State regarding providing information to tenants about proposed works or agreements, obtaining estimates, considering tenant feedback, and giving reasons for actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation requirements for urgent structural works to replace failing timber columns supporting balconies, finding no evidence of prejudice to residents.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent structural works to replace failing timber structural columns supporting two balconies at a property. The tribunal found the works were necessary and urgent, with no evidence of prejudice to the leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2022
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : CAM/11UF/LDC/2022/0008(P) Property : 1-4 Tweenfields, 5-[ADDRESS] and 9-12 [ADDRESS] [POSTCODE] Applicant : [redacted] Respondents : [redacted] : For dispensation of the consultation requirements under section 20ZA Landlord and Tenant Act 1985 Tribunal members :
Judge K. [NAME] of decision : 6 May 2022
DECISION
Covid-19 pandemic: description of hearing
This has been a determination on the papers. A face-to-face hearing was not held because all issues could be determined on paper and no hearing was requested. The documents comprise the application form with list of [NAME], structural survey, quotations, specimen lease, photographs, email exchanges and associated correspondence with the tribunal, the contents of which we have noted. The order made is described below.
2 Decision of the tribunal (1) The tribunal determines under section 20ZA of the Landlord and Tenant Act 1985 to dispense with all the consultation requirements in respect of works to replace failing timber structural columns supporting two balconies at the property. The application 1. The applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985, as amended (“the 1985 Act”) for the retrospective dispensation of consultation requirements in respect of certain “qualifying works” (within the meaning of section 20ZA).
2. The applicant is the freeholder and landlord of 1-4 Tweenfields, 5-[ADDRESS] and 9-12 [ADDRESS] [POSTCODE] (“the property”), being a former house converted into flats. The applicant acts through its property management agent [COMPANY] of [ADDRESS] [POSTCODE].
3. The respondents are the [NAME] of the flats in the property who are potentially responsible for the cost of the works under the terms of their lease.
4. The qualifying works are described in the application as urgent structural works to replace timber supporting columns to two balconies at the property.
5. The only issue is whether it is reasonable to dispense with the consultation requirements of section 20 of the 1985 Act and the Service Charges (Consultation etc)(England) Regulations 2003. Any issue as to the cost of the works may be the subject of a future application by the landlord or [NAME] under section 27A of the 1985 Act to determine the payability of any service charge under the lease. Paper determination 6. From the description within the specimen lease provided the property appears to be a building known as Highfield, [ADDRESS] and Tweenfields in which there are 12 self-contained flats.
7. A copy of the counterpart lease for flat 12 Tower House has been provided. It includes provision for the payment by the leaseholder of service charges for, amongst other things, works carried out by the landlord to keep the structure of the property in good and substantial repair and condition. The structure is defined to mean “the exterior and main structure” of the property and includes balconies demised to other flat owners.
3 8. The application is dated 11 March 2022. Directions were issued by Judge Wayte on 4 April 2022. Those directions required the applicant landlord by 11 April 2022 to send to each of the [NAME], by hand delivery or first-class post, copies of the application form (excluding any list of respondents’ names and contact addresses), and the directions. A copy of both were required to be displayed in a prominent position in the common parts of the property. By 13 April 2022 the landlord was directed to write to the tribunal to confirm that these steps had been done and stating the date on which this was done.
9. In an email timed at 14.02 on 19 April 2022 [COMPANY] confirmed that it had served the [NAME] with copies of the application and directions and placed copies of both in a prominent position in the common parts of the property. Two photographs were supplied in verification showing the documents on display.
10. The directions gave those [NAME] who oppose the application until 25 April 2022 to respond to the tribunal and to send to the landlord a statement in response to the application with a copy of their reply form.
11. No response or objection has been submitted by the respondents who have taken no active part in this application.
12. The directions required the landlord to prepare a bundle of documents containing all the documents on which the landlord relies, including copies of any replies from the [NAME]. Two copies of the paginated bundle were required to be sent to the tribunal in an A4 lever arch file by 29 April 2022. No such bundle was submitted to the tribunal in paper form as required although an electronic file was received by email as indicated above.
13. The directions provided that the tribunal would determine the application based on written representations unless any request for an oral hearing was received by 11 April 2022. No such request was received. Therefore, this application has been determined by the tribunal on the information supplied by the applicant. The law 14. Section 20ZA of the Act, subsection (1) provides as follows: 'Where an application is made to a tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.'
4 15. In the case of [COMPANY] v Benson and others [2013] UKSC 14 the Supreme Court set out certain principles relevant to section 20ZA. Lord [NAME], having clarified that the purpose of sections 19 to 20ZA of the Act was to ensure that tenants are protected from paying for inappropriate works and paying more than would be appropriate, went on to state 'it seems to me that the issue on which the [tribunal] should focus when entertaining an application by a landlord under section 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the requirements'. Findings of fact 16. For the following reasons the tribunal finds that there is cogent evidence adduced to show that there was urgency, that dispensation is justified, and an absence of evidence of prejudice.
17. The applicant gives the following reasons for seeking dispensation. Upon an inspection in late January 2022, it was noticed that existing timber structural columns affecting two balconies had deteriorated. Structural repairs are required as a matter of urgency and whilst temporary supports have been installed, there are health and safety grounds and loss of amenities to the [NAME] affected. The outcome of the section 20 process would have been the same if run, with the cheapest quote being accepted and being paid with service charge funds already held.
18. Among the background material supplied to the tribunal is a copy of an email from [COMPANY] to [NAME] on 6 January 2022 to say that Highfield “has these large wooden pillars holding up a balcony at the rear of the property. The pillars are starting to rot and there is a fear that they are structural.” 19. Following this email, a survey was carried out by Mr [NAME] to ascertain if the balcony supports at the property are structural. His findings are contained within an email to [COMPANY] on 11 January 2022 which says: “It appears to me that the tapered round timber columns are indeed supporting the centre of the balcony span above. The right hand column to [one flat] is severely decayed with wet rot, and through the hole in the casing I could see that there is no internal steel support. I had anticipated the timber columns, formed from sections of shaped timber, would be purely cosmetic and used as cladding for the main load bearing element. This is clearly not the case!” 20. Mr [NAME] recommended in the short term, and possibly as a matter of some urgency, that temporary support be provided to the balcony in the form of [NAME] props. Sections of substantial timber should be
5 positioned between the top of the props and the underside of the balcony to spread the load. This only needs to be done to one flat as the columns for the second balcony look to be in much better condition. The surveyor advises that he needs to research the best form of replacement. Whatever the solution, steel posts should be introduced to the main structural support to the balconies and the timber columns would then just be cosmetic.
21. The applicant confirms that props were installed and both [NAME] instructed to refrain from using the balconies pending full repair.
22. Within the tribunal bundle is a copy quotation from [COMPANY] dated 12 January 2022 in the sum of £7,150 plus VAT (£8,580 total) for the replacement of structural columns and restoration of white painted balcony area at Highfields Flats, 1 Tweenfields. An alternative estimate dated 20 January 2022 is supplied from [NAME] for £9,650 plus VAT. In summary, the works are to remove the existing failed timber columns and cast two new 300mm columns to a height of 2700mm and to fix 95S stainless steel EML sheeting to the underside of the balcony ceiling, render with two coats of sand and cement render and reinstate or repair all painted surfaces.
23. By letter dated 15 March 2022, [COMPANY] wrote to the [NAME] with an update on “recent problems with one of the Alcove Pillars at Tweenfields”. The letter advised that due to the urgency of the works required, the landlord had applied to the tribunal for dispensation from the consultation requirements within section 20 of the 1985 Act. The letter proceeds to say that the cost of the works will be covered from funds already held. The lowest quote of £7,150.00 plus VAT from [COMPANY] had been accepted and repairs would be conducted from 28 March 2022 with estimated completion within 5 weeks.
24. On the basis of the information submitted by the applicant, and in the absence of any objections or submissions from the respondents, the tribunal is satisfied that the qualifying works were necessary and urgent given the structural nature of the defect uncovered to the balconies and associated risk to health and safety.
25. As the respondents have raised no objection to the works, the Tribunal finds no evidence that the respondents would suffer prejudice if dispensation were to be granted. The Tribunal’s decision 26. The tribunal has the jurisdiction to grant dispensation under section 20ZA of the 1985 Act “if satisfied that it is reasonable to dispense with the requirements”.
6 27. In the circumstances set out above, the tribunal considers it reasonable to dispense with consultation requirements.
Accordingly, dispensation is granted pursuant to section 20ZA of the 1985 Act.
28. This decision does not affect the tribunal’s jurisdiction upon any future application to make a determination under section 27A of the Act as to the reasonableness and standard of the work and/or whether any service charge costs are reasonable and payable.
29. There was no application before the tribunal for an order under section 20C (limiting the ability of the landlord to seek their costs of the dispensation application as part of the service charge). This could be the subject of a future application in the event that any costs are charged to the [NAME].
30. It is the responsibility of the applicant to serve a copy of this decision on all respondents. Name:
Judge K. [NAME]: 6 May 2022
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28 day time limit, such application must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Drainage Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Unconditional Dispensation for Urgent Building W…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) Landlord Granted Unconditional Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs Due to Damp
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Drainage Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal found that the structural columns supporting two balconies had deteriorated and required urgent repairs.
- Temporary supports were installed, but there were health and safety concerns and a loss of amenities for the residents.
- A surveyor's report confirmed that the timber columns were structural and severely decayed with wet rot.
- The residents did not submit any response or objection to the application for dispensation.
- The tribunal found no evidence that the residents would suffer prejudice if dispensation were granted.
❌ Tends to be rejected
- The landlord failed to submit a physical bundle of documents to the tribunal as required by the directions.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal granted dispensation from consultation requirements for urgent structural works to replace failing timber columns supporting balconies.
Who was involved?
The landlord requested dispensation from consultation requirements, while the leaseholders were potentially responsible for the cost of the works.
How did the court decide, and why?
The court decided to grant dispensation because the works were deemed urgent and necessary, with no evidence of prejudice to the leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.
What was the argument that mattered most?
The argument that mattered most was the necessity and urgency of the works, along with the lack of evidence showing prejudice to the leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation from consultation requirements if the works are urgent and necessary, and there is no evidence of prejudice to the leaseholders.
What evidence or documents mattered?
Evidence included a structural survey, quotations, and emails verifying the urgency and necessity of the works.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal matters such as this.
