Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to bypass certain consultation requirements for urgent roof repairs, ensuring the work could proceed without delay and without causing harm to the a person.
⚖️ Legal holding
The tribunal may grant dispensation from consultation requirements if the works are urgent and no prejudice is caused to the tenants.
📖 What the law says
The First-tier Tribunal can grant an exemption from consultation requirements if it determines that it is reasonable to do so, particularly when dealing with urgent works like roof repairs where no harm is caused to the leaseholders.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal allowed the landlord's request to bypass consultation requirements for urgent roof repairs, finding no prejudice to tenants.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs to a property, confirming the works were necessary and no prejudice was caused to the leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
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First-tier Tribunal Property Chamber (Residential Property)
Case reference
: BIR/00CS/LDC/2020/0013
HMCTS
: Paper
Properties
: 1 – 6 & 20 – 25 [ADDRESS] [POSTCODE]
Applicant
: [redacted] ([NAME] & Landlord) Representative
: [NAME]
Respondents
: [redacted] is no flat numbered 13]
Date of [NAME] : 16th October 2020
Type of [NAME] : for permission to dispense with consultation requirements in respect of qualifying works - Section 20ZA Landlord and Tenant Act 1985 (“the Act”)
Tribunal
: Judge J R Morris
Mr I Humphries BSc (Est Man), FRICS
Date of Directions : 20th October 2020
Date of Decision : 30th December 2020 ____________________________________________
DECISION _________________________________ © 2020
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Covid-19 Pandemic
This determination on the papers has been consented to by the parties. A face-to-face hearing was not held because it was not practicable, no-one requested the same, and all issues could be determined on paper. The documents referred to are in a bundle, the contents of which are noted.
Pursuant to Rule 33(2A) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 in accordance with the Pilot Practice Direction: Contingency Arrangements in the First-tier Tribunal and the Upper Tribunal the Tribunal has directed that the case is to be determined wholly on the papers because it is not reasonably practicable for a hearing, or to be accessed in a court or tribunal venue by persons who are not parties entitled to participate in the hearing; a media representative is not able to access the proceedings remotely while they are taking place; and such a direction is necessary to secure the proper administration of justice.
Decision
1. The Applicant is granted dispensation from the consultation requirements in respect of the qualifying works to the roof.
Reasons
Introduction
2. This [NAME] has been made by the Landlord for dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from all or some of the statutory consultation requirements imposed on the landlord by Section 20 of the 1985 Act in respect of ‘qualifying works’.
3. The qualifying works are the replacement of the current roof of the Property with a new roof (“the Works”).
4. Directions were issued on 20th October 2020 which stated that the [NAME] would be determined on or after 21st December 2020 based on written representations and without an inspection.
5. The Directions required the Applicant to display prominently at the Property and serve on each of the [NAME] a copy of the [NAME] with any accompanying documents which included an attached form, these Directions and the covering letter and confirm this had been done by 28th October 2020. The Applicant informed the Tribunal that the Direction had been complied with on 23rd October 2020.
6. The [NAME] were required either jointly or individually to complete and return to the Tribunal, with a copy to the Applicant, the attached form by 13th November 2020 indicating whether: They consented or opposed the [NAME] Wished to name a spokesperson Wished to hold a hearing which shall be video or telephone conference.
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7. Replies were received from the [NAME] of Flats 1, 2, 3, 4, 5, 7, 10, 19, 20, 24, 26, 27, 28 and 29 all of whom consented to the [NAME] and none requested a hearing. No objections to the Works were received.
8. The Applicants were required to prepare a Bundle for the Tribunal by 27th November 2020 with a copy to any leaseholder who opposes the [NAME].
9. The Applicant complied with the Directions to provide a bundle to the Tribunal on 27th November 2020. The Bundle included the following documents:
1) A Statement of Case giving reasons for the [NAME].
2) A copy of a letter sent by the Managing Agent to all [NAME] on 15th October 2020 explaining the Works to be carried out, setting out the cost of the three estimates and informing [NAME] of the intention to make the [NAME] as the Works were considered to be urgent.
3) A copy of each of the estimates obtained as follows: [NAME] 20 – 25 £16,850.00 plus VAT Block 1 – 6
£16,450.00 plus VAT Total
£33,300.00 plus [NAME] 20 – 25 £19,556.00 plus VAT Block 1 – 5
£19,866.00 plus VAT Total
£39,422.00 plus [NAME] 20 – 25 £23,252.00 plus VAT Block 1 – 6
£21,277.00 plus VAT Total
£44,529.00 plus VAT
4) A copy of a sample Lease which was for Flat 11 dated 14th November 1963 between [COMPANY] ([NAME]) (1) and [NAME] ([NAME]) (2) for a term of 99 years from 25th March 1972 confirming the [NAME] hold long leases.
a) Under Clause 4(23) of the [NAME] covenants:
To pay the due proportion attributable to the said flat and garage of the cost of the maintenance repair renewal and insurance of the said Block of Flats and common grounds and provision of the services as more particularly specified in the Schedule hereto.
b) Under Paragraph 2 of the First Schedule the services include:
The maintenance repairing and renewing of the following matters or things used or enjoyed by [NAME] in common with [NAME] and other tenants of the said Block of Flats and Garages: -
(a) The roofs gutters pipes and other things for conveying rainwater form the said building
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Description of the Property
10. The Applicants’ Representative was appointed by the [NAME], who are the Trustees of the [NAME], to manage the Development of [ADDRESS] as of 1st April 2019. Prior to this the Development was managed by [NAME]. The Applicants’ Representative provided a description of the Property of two Blocks and the Development in which they are situated as follows.
11. [ADDRESS] is made up of five individual blocks each containing six flats of three storeys. They were constructed in the early 1970s of brick elevations under a double pitched concrete tile roof. The two ground floor flats of each Block have their own independent entrances and do not use the main entrance door located on the first floor. The remaining four flats use the main entrance to access their flats and the internal stairs. The approach to the main entrance door is via a set of concrete steps. The Blocks share a communal garden area.
The Law
12. Section 20 of the 1985 Act limits the amount which lessees can be charged for major works unless the consultation requirements have been either complied with, or dispensed with by a leasehold valuation tribunal (now called a First-tier Tribunal, Property Chamber). The detailed consultation requirements are set out in Schedule 3 to the Service Charges (Consultation Requirements) (England) Regulations 2003. These require a fairly complicated and time consuming consultation process which gives the lessees an opportunity to be told exactly what is going on and the landlord must give its response to those observations and take them into account.
13. There are in effect four stages:
1) First, a Notice of Intention must be served which describes the work and explains why it is necessary and invites tenants to nominate contractors and make observations within 30 days.
2) Secondly, estimates must be obtained.
3) Thirdly, the Landlord must prepare at least two proposals and invite tenants to make observations within 30 days.
4) Fourthly, the Landlord must state why he has awarded the contract if it is not to the lowest tender.
14. Section 20ZA of the Act allows this Tribunal to make a determination to dispense with all or part of the consultation requirements if it is satisfied that it is reasonable and the Tenants have not suffered prejudice.
Statement of Case
15. The Applicants’ Representative stated that following the severe storm experienced towards the end of August 2020, the [NAME] of Flats 5, 6 and 25 reported water ingress through the roof into their living area. Contractors, [NAME], were immediately called to assess the problem, erecting full scaffolding to access the roofs and estimates sought for the repair work needed.
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16. The contractor reported that the roof will need to be stripped completely of the ridge, verge and roof tiles, battens and felt and install a new layer of Klober Permo Breather Felt to remedy the issue of water ingress. The water ingress creates a health and safety issue in that residents are experiencing heavily water damaged living areas and now the slightest rainfall finds its way through.
17. Three contractors’ estimates were obtained and [NAME] was accepted as the lowest price. As the Works were urgent an order was sent on 18th November 2020 and a start date requested.
18. Noting that the cost of the works was more than £250.00 per unit, a letter was sent out to all [NAME] on 15th October 2020 advising of the emergency nature of the Works, which also explained the consultation procedure under Landlord and Tenant Act 1985 and the Applicants would be seeking dispensation from them to enable the Works to commence immediately.
19. It was submitted that the Applicants and their Representatives, the Management Company, have acted diligently in addressing the immediate maintenance needs of the Blocks. 15 [NAME] have responded in support of the [NAME] for dispensation and no objections have been received.
20. The letter to the [NAME] dated 15th October 2020 stated that:
During the recent bad weather there have been a number of water ingress problems reported by leaseholder in the top floor flats in Block 1 – 6 and Block 20 – 25 at [ADDRESS].
The contractors, whom [NAME] instructed to investigate, report that there are a number of broken and damaged roof tiles, the tile battens (to support the tiles) are rotten and the roofing felt under the tiles has disintegrated through age and saturation.
These defects have resulted in severe water ingress into the flats and have caused considerable distress and inconvenience to the residents of the top floor flats of each block. Temporary repairs have been undertaken but a more permanent solution is now required.
The Works required were set out as follows: To supply and erect scaffolding to the perimeter of the building to allow access for the roofing works, including all debris chutes. Strip off completely ridge, verge and roof tiles, batten and felt, remove and dispose by licenced skip. Renew with breathable felt the entire roof, supply and install treated laths and new pan tiles to match existing, supply and install new dry ridge and verge system. Including all lead sleeves and, in the case of Block 20 – 25, install a lead gully between buildings, as required.
The letter then set out the estimates and the need for the Section 20 procedure and the intention to apply for dispensation from it.
The costs involved will fall to the service charge, with monies held in the reserve fund used to offset the costs, so no additional demands will be raised at this moment in time. However, no guarantee can be given that there will not be a
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deficit at the end of the service charge year, owing to other expenditure that may be required over and above the sums already budgeted.
Decision
21. Following the Supreme Court decision of Daejan Investments Ltd. v Benson [2013] UKSC 14, the only issue for the Tribunal is whether the Respondents have suffered prejudice in dispensing with the requirements.
22. The Tribunal found that the Applicants and their Representative had complied with the basic principles of Section 20 procedure through the letter of 15th October 2020 to the [NAME] be it as it may in a truncated form. This letter had informed the [NAME] of the intention to carry out the Works, it described the Works and explained why they were necessary. It also showed that in accordance with the legislation three estimates had been obtained, it stated their cost and informed the [NAME] that the lowest estimate had been accepted. The letter also stated that the cost would initially be met by the reserve fund but that a further charge might be needed. The letter also gave an opportunity for the [NAME] to ask questions and comment.
23. The letter had met most of the legislative requirements except in time and the Tribunal found that the urgency of the work justified this to be dispensed with. It would clearly be unsatisfactory and a major inconvenience to the Respondents for the roof to remain unrepaired for several weeks while the consultation process was being completed. It is therefore sensible for the Applicant to proceed with the works as soon as possible and there is no evidence that dispensation would cause any prejudice to the Respondents. The Respondents have also had an opportunity to voice either their consent or opposition to the Works through the Tribunal procedure. Those [NAME] that responded to the Tribunal’s form attached to the Directions expressed their consent to the Works. The Tribunal is therefore satisfied that it is reasonable to grant dispensation.
24. The parties should note that this is not an [NAME] to determine the reasonableness of the standard of the works or their cost and payability. The Decision does not preclude either party [NAME] an [NAME] to the Tribunal under section 27A of the Act.
Judge JR Morris
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ANNEX - RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
3. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Window Replacement Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Heat Pump Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Roof Repairs Without Consultation
- First-tier Tribunal (Property Chamber) Tenant Entitled to Costs for Lease Extension Under 1993 Act
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord was granted dispensation because the roof works were urgent.
- The tenants did not suffer prejudice from the dispensation.
- The landlord provided a letter to tenants explaining the works, costs, and the lowest estimate.
- Most tenants who responded consented to the application for dispensation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass certain consultation requirements for urgent roof repairs.
Who was involved?
The landlord and leaseholders of a multi-unit residential property were involved.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and no leaseholder objected to the repairs.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was that the works were urgent and necessary, and no leaseholder objected to the repairs.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also seek dispensation from consultation requirements if the works are urgent and necessary.
What evidence or documents mattered?
Evidence of the urgency of the works and the lack of objections from leaseholders mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to get a solicitor for a case like this to ensure your rights are protected.
