Tribunal Rules Service Charges Are Reasonable Without Opposition
📌 In brief
The tribunal decided that the service charges for a tenant were reasonable and ordered the tenant to pay the specified amounts for different years. This decision was made because the tenant did not contest the charges.
⚖️ Legal holding
A tenant is entitled to have service charges determined as reasonable by the tribunal in the absence of contrary evidence.
📖 Technical summary
The tribunal determined the reasonableness of service charges for various years without opposition from the respondents.
📜 Headnote Official document
The tribunal ruled on the reasonableness of service charges for a tenant over several years, finding them reasonable in the absence of any contrary evidence from the respondents.
📚 Full judgment Official document
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : HAV/21UD/LSC/2024/0637 Property : [ADDRESS], [POSTCODE] Applicant : [redacted] : [NAME] Respondent: [redacted] : None Type of [NAME] : Determination of the liability to pay service charges under section 27A of the Landlord and Tenant Act 1985 Tribunal members : [APPELLANT] : Determination on Papers Date of decision : 17 July 2025
DECISION
2 Decisions of the tribunal (1) The tribunal determines the following service charge amounts are payable by the respondent for the following years;
Year ending Amount 2019 £1359.60 2020 £3812.80 2021 £1577.40 2022 £1973.60 2023 £3130.40 2024 £1922.80 2025 £2451.20
(2) The tribunal does not make an order under section 20C of the Landlord and Tenant Act 1985 nor the Commonhold and Leasehold Reform Act 2002 Paragraph 5A of Schedule 11. Preliminary (3) By directions dated 19 May 2025 of Judge Whitney, the issues were to be determined without hearing on the papers. The [NAME]
1. The applicant seeks a determination pursuant to s.27A of the Landlord and Tenant Act 1985 (“the 1985 Act”) as to the amount of service charges payable by the applicant in respect of past service charge years of 2018- 2019, 2019-2020, 2020-2021, 2021-2022, 2022-2023, 2023- 2024 and the future service charge year 2024-2025. The lessees' proportion being £13,776.60 for years 2018-2019 to 2023-2024 inclusive and a further £12,256.00 for the building for 2024 – 2025 which equates to £2451.20 for the subject property, for the service charge on account for the year ending 2024-2025. Background 2. An [NAME] was made to the tribunal on 4 November 2024 under section 27A Landlord and Tenant Act 1985 challenging the service charge for years as noted above.
3. The applicant noted that for each year in dispute:
3 “The lessee has not contested any of the service charges, and continues to pay small amounts regularly, however the amounts paid are not enough to repay the debt, which increases each year , all the lessees own a share in this freehold company and so by not paying the service charges, the other lessees are having to fund this lessees share of the maintenance.” 4. The tribunal gave directions, 26 March 2025, for a case management hearing on the 16 May 2025 to take place at [ADDRESS], [POSTCODE].
5. The directions required the parties submit a position statement by 2 May 2025 setting out what is agreed and what is not agreed. The applicant submitted a position statement dated 28 April 2025. The respondent did not submit a position statement.
6. The Case Management and Dispute Resolution Hearing took place on the 16 May 2025 and was attended by the applicant [APPELLANT] of [NAME] and Mr [APPELLANT] a trainee Property Manager observing.
7. The respondent did not attend.
8. The tribunal in their subsequent directions of the 19 May 2025 noted they were satisfied that the respondent had sufficient notice of the hearing.
9. The tribunal issued subsequent directions noting the issue was to be determined on the papers. In the absence of an objection from the respondent and that to this effect the following were required; the respondent's case to be submitted by 30 May 2025, second applicant’s case by the 13 June 2025 and finally a reply from the respondent by 20 June 2025. The applicant to be responsible for preparing the bundle by 27 June 2025.
10. The tribunal directed that the parties should include written representations on applications concerning • Reimbursement of Tribunal fees • Section 20C [NAME] preventing the landlord from recovering the costs of the proceedings through the service charge • Para 5A Schedule 11 [NAME] preventing the landlord from recovering litigation costs from a tenant.
11. By email of 30 May 2025 and 3 June 2025 within the bundle at [66] [68] respectively there are copies of emails from the respondent to the
4 applicants which note their awareness of directions, and their need to make submissions to the tribunal and their desire to do so. The Determination 12. The [NAME] requests the tribunal to make a determination for the service charge years 2018-2019, 2019-2020, 2020-2021, 2021-2022, 2022-23, 2023-2024, and the budget service charge of 2024-2025. The Lease 13. A copy of the lease for Flat 2, 133 Marina, St Leonards on Sea, East Sussex is provided in the bundle [7].
14. The relevant sections of the lease are; Clause 3 (1) Lessee covenants to “pay the rents and charges at the time and in manner provided” Clause 4(4) “Pay the service charges and any other charges contained herein within 14 days” Fifth schedule of lease contains definition of service charge. Clause 1(3) of the fifth schedule provides for “The Interim Payment” The tenants share of expenditure is stated as “20% of maintenance charge” The Discussion and Decision 15. The applicant submits the charges for all the service charge years, the subject of the [NAME], are correctly incurred and reasonable in extent. The respondent has not offered any evidence to challenge and by email dated 30 May 2025 sent to [RESPONDENT] of [NAME], [NAME] [RESPONDENT], the co-leaseholder states “Just to clarify, there is nothing we’ve disputing and want to pay as promptly as possible.” 16. Each service charge year is considered in turn below taken from the Scott Schedule, in the case of the year ending 2025 the details are taken from the Proposed 2025 Budget [129] Service charge year 2018-2019
5 17. The applicant requests the tribunal to make a determination of the reasonableness of the items in the service charge year of 2018-2019. Item Amount Respondent’s 20% Accountant fees £300
Insurance £1077
D&O Insurance £256
Electricity £147
Management Fee £1308
Company Secretary £240
Bank Charges £10
Reserve fund £2000
Fire Alarm Maintenance £819
Emergency Lighting Testing £40
Repairs and Maintenance £429
Cleaning £172
Total £6798 £1359.60
18. The tribunal determines in the absence of any contrary evidence £1359.60 is payable by the respondent for the service charge year ending 2019. Service charge year 2019-2020 19. The applicant requests the tribunal to make a determination of the reasonableness of the items in the service charge year 2019-2020. Item Amount Respondent’s 20% Accountant fees £300
Insurance £1104
Insurance valuation £150
Electricity £137
Management Fee £1398
Company secretary £253
Bank charges £7
Reserve Fund £2000
Fire Alarm Maintenance £860
6 Emergency Light Testing £240
Electrical works £245
Repairs and Maintenace £1241
Major works £11129
Total £19064 £3812.80
20. The service charge year contains a sum for major works. The applicant has provided evidence of a section 20 consultation process in respect of the “major works”. The tribunal determines in the absence of any contrary evidence £3812.80 is payable by the respondent for the service charge year ending 2020. Service charge year 2020-2021 21. The applicant requests the tribunal to make a determination of the reasonableness of the items in the service charge year 2020-2021. Item Amount Respondent’s 20% Accountant fees £300
Insurance £1206
Insurance valuation £252
Electricity £153
Management Fee £1500
Company secretary £240
Bank charges £12
Reserve Fund £2000
Fire Alarm maintenance £970
Emergency Light Testing £250
Repairs and Maintenace £216
Cleaning £130
Health and Safety £84
Major Works £574
Total £7887 £1577.40
7 22. The tribunal determines in the absence of any contrary evidence £1577.40 is payable by the respondent for the service charge year ending 2021. Service charge year 2021-2022 23. The applicant requests the tribunal to make a determination of the reasonableness of the items in the service charge year 2021-2022.
Item Amount Respondent’s 20% Accountant fees £300
[NAME] £1296
[NAME] £225
[NAME] £148
Management Fee £1560
Company secretary £240
Bank charges £12
Reserve Fund £2000
Fire Alarm £1356
Emergency Light Testing £287
Repairs and Maintenace £1114
Cleaning £130
Health and Safety £1200
Total £9868 £1973.60
24. The tribunal determines in the absence of any contrary evidence £1973.60 is payable by the respondent for the service charge year ending 2022. Service Charge Year 2022-2023 25. The applicant requests the tribunal to make a determination of the reasonableness of the items in the service charge year 2022-2023.
8 Item Amount Respondent’s 20% Accountant fees £300
[NAME] £1524
Insurance revaluation £194
[NAME] £285
[NAME] £222
Management Fee £1680
Company secretary £240
Bank charges £12
Reserve Fund £2000
Fire alarm maintenance £1468
Emergency Light Testing £372
Repairs and Maintenance £1365
[NAME] -£1200
Major works £6740
TV aerial £450
Total £15652 £3130.40
26. The tribunal determines in the absence of any contrary evidence £3130.40 is payable by the respondent for the service charge year ending 2023. Service charge Year 2023-2024 27. The applicant requests the tribunal to make a determination of the reasonableness of the items in the service charge year 2023-2024. Item Amount Respondent’s 20% Accountant fees £300
[NAME] £1842
Insurance valuation £0
[NAME] £242
9 [NAME] £388
Management Fee £1800
[NAME] £240
Bank charges £12
Reserve Fund Provision £2000
Fire Alarm Maintenance £1154
Emergency Light Testing £372
Repairs and Maintenace £1138
Health and Safety £126
Total £9614 £1922.80
28. The tribunal determines in the absence of any contrary evidence £1922.80 is payable by the respondent for the service charge year ending 2024. Service charge year budget 2024-2025 29. The applicant requests the tribunal to make a determination of the reasonableness of the items in the service charge year 2024-2025 as set out at [129] Item Amount Respondent’s 20% [NAME] £1200
Cleaning £150
Emergency Lighting Testing £370
General Repairs and Maintenance £1250
Electrical Installation Condition Report and Remedials £1000
10 Fire Door Inspection and Remedials £1008
Asbestos Survey £350.00
Electric £400.00
Management Fees £1908
Accountancy fees £300
Company Administration fees £300
Insurance £1700
Directors and Officers Insurance £300
Contributions transferred to reserve fund £2000
Bank fees £25
Total £12256.00 £2451.20
30. The tribunal determines in the absence of any contrary evidence £2451.20 is payable by the respondent for the service charge year ending 2025. [NAME] under s.20C, para 5A Schedule 11 and refund of fees 31. In the [NAME] form and at the hearing, the applicant being the landlord did not make an [NAME] for section 20C nor paragraph 5A Scheule 11. Nor did they apply for reimbursement of their fees. The applicant did submit in their statement of case that they would object to any request by the respondent in respect of these items. The respondent has made no such request and as such the tribunal does not need to consider whether such an order be made. The tribunal therefore makes no order under section 20C, paragraph 5A schedule 11 or for the reimbursement of the applicant’s fees.
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have.
11 If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 9 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Adjusts Service Charges for Accurate Management Fees
- First-tier Tribunal (Property Chamber) Tenant wins partial costs and refund of tribunal fees in service charge dis…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Service Charges for Tenant
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Dispute Over Major Works Notification
- First-tier Tribunal (Property Chamber) Tenant ordered to Pay Service Charges After Dispute with Landlord
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonable Service Charges
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Service Charges in First-tier Tribunal
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal determined the service charge amounts were payable because there was no evidence from the tenant to challenge them.
- The landlord provided evidence of a consultation process for major works, which supported the reasonableness of those charges.
- The tenant explicitly stated they were not disputing the charges and intended to pay them.
- The tribunal was satisfied that the tenant had sufficient notice of the hearing, even though they did not attend.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal decided that the service charges for the tenant were reasonable and ordered the tenant to pay certain amounts for different years.
Who was involved?
The case involved a landlord and a tenant.
How did the court decide, and why?
The court decided that the service charges were reasonable because the tenant did not provide any evidence to contest the charges.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 27A, was applied.
What was the argument that mattered most?
The fact that the tenant did not provide any evidence to contest the charges was the most important argument.
Was the decision for or against the person who brought the case?
The decision was against the tenant who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure they contest any service charges they believe are unreasonable to avoid being ordered to pay them.
What evidence or documents mattered?
The lack of any evidence or documents from the tenant contesting the charges was significant.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving service charges.
