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Unfair Dismissal and Disability Discrimination Claim Succeeds at Employment Tribunal

Case No. 3304222/2023 · Judges Employment, Hawksworth, Carr, Whitehouse

📌 In brief

In this Employment Tribunal case, the worker successfully argued they were unfairly dismissed and suffered from disability discrimination by their employer. However, their claim regarding whistleblowing was not supported. The judge ruled that the employer did not adequately consider reasonable adjustments for a disabled employee before dismissing them.

⚖️ Legal holding

An employer must consider reasonable adjustments for a disabled employee before dismissing them.

Topics

unfair dismissaldisability discrimination

Provisions

📖 What the law says

Employment Rights Act 1996 s.98

This section outlines the criteria for determining whether the dismissal of an employee is fair or unfair. It requires the employer to provide the reason for the dismissal and prove that the reason falls within certain categories, including capability, qualifications, conduct, redundancy, or a breach of duty or restriction. Additionally, the employer must act reasonably in treating the reason as sufficient for dismissal, considering the circumstances and the substantial merits of the case.

Equality Act 2010 s.13

This section defines direct discrimination based on protected characteristics such as disability. It states that an individual (A) discriminates against another (B) if A treats B less favorably due to a protected characteristic. However, if the protected characteristic is disability, there is an exception where treating disabled persons more favorably does not constitute discrimination.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The claimant's unfair dismissal and disability discrimination claims succeeded, but whistleblowing detriment was dismissed.

📜 Headnote Official document

The claimant's unfair dismissal and disability discrimination claims against their employer were successful. The tribunal found that the employer failed to consider reasonable adjustments for a disabled employee before dismissing them, but dismissed the whistleblowing detriment claim.

📚 Full judgment Official document

OUTCOME: Allowed

Case Number: 3304222/2023

[NAME] Order 1 of 15 September 2023

EMPLOYMENT TRIBUNALS

Claimant: [redacted]

Respondent: [redacted] Reading

On: 22, 23 and 24 October 2025

Before: Employment Judge [NAME]

[NAME] For the claimant: [redacted] represented himself [NAME] speaking interpreter: Ms [COUNSEL] For the respondent: [redacted]

JUDGMENT was given at a hearing on 24 October 2025 and sent to the parties on 12 November 2025. Written reasons were requested by the respondent under rule 60(4) of the Employment Tribunal Procedure Rules 2024. The request was made outside the time limit in rule 60(4), but time was extended under rule 5(7) and rule 6(2)(a). The following reasons are provided.

REASONS Introduction

Summary of claim, response and judgment

1. The claimant worked as a courier [NAME] for [NAME] from 18 April 2017. He had an injury at work on 19 July 2022 and was dismissed on 31 January 2023. He claimed unfair dismissal, discrimination arising from disability, and whistleblowing detriment.

2. The respondent defended the claim. The respondent said the claimant was fairly dismissed for capability reasons, and was not subject to discrimination or whistleblowing detriment.

Case Number: 3304222/2023

[NAME] Order 2 of 15 September 2023

3. The complaints of unfair dismissal and discrimination arising from disability succeeded. The complaint of whistleblowing detriment did not succeed because we found that the claimant did not make any protected whistleblowing disclosures.

Issues

4. The issues for determination in the claimant’s claim were discussed and finalised at a preliminary hearing on 11 October 2023 (page 50).

5. An amended version of the list of issues was produced for the hearing. This recorded that the question of whether the claimant had a disability for the purposes of the [NAME] 2010 was no longer in dispute. It also listed the legitimate aims relied on by the respondent in the complaint of discrimination arising from disability, as set out in the amended grounds of resistance.

Hearing and evidence

6. The final hearing took place at Reading tribunal on 22, 23 and 24 October 2025. We were grateful for the assistance at the hearing of Ms [APPELLANT], [NAME] speaking interpreter.

7. The claimant required an adjustment to the usual seating in the tribunal because of discomfort when seated and restrictions on the extent to which he can turn while seated. He confirmed that he was happy with the adjusted seating plan. We also said that it was fine to get up and move around during the hearing, and we accommodated extra short breaks as needed.

8. We had a hearing bundle which had 413 pages. Page numbers in these reasons refer to that bundle.

9. The parties’ witnesses had all produced written witness statements. After reading the statements in the morning of the first day, we heard the claimant’s evidence for the remainder of the first day.

10. During the course of the claimant’s evidence the claimant and the tribunal viewed some short films of the respondent’s vehicles which had been taken by the respondent.

11. We heard from the respondent’s three witnesses on the morning of the second day.

Closing comments, deliberation, judgment and reasons

12. The parties made closing comments on the afternoon of the second day. We took some time to make our decision on the morning of the third day of the hearing.

13. On the afternoon of the third day we told the parties our judgment. We explained our reasons for reaching our judgment. For each of the legal complaints, we told the parties our findings of fact and the conclusions we had reached in the claimant’s case, outlining the relevant legal principles we had applied to reach those conclusions.

Case Number: 3304222/2023

[NAME] Order 3 of 15 September 2023

14. We said that a written copy of the judgment would be automatically sent to the parties, but that written reasons would only be sent if one or both of the parties requested them. We explained the relevant time limits.

15. There was not enough time remaining in the three days to decide what compensation or other remedy should be awarded. A further hearing day has been arranged for that. We made case management orders for the parties to prepare for the remedy hearing.

16. [NAME] wrote to the tribunal on 16 January 2026 asking for written reasons. The judge had no record of a request for written reasons being made by either party at the hearing. The respondent’s written request was made out of time. The tribunal invited comments from the claimant. He objected to the late request because he said it would be unfair. He did not say that there would be any hardship to him from the late request being allowed. Written reasons were likely to be of some benefit to both parties and to the tribunal for the remedy hearing. The judge decided that the respondent’s request for written reasons could be accepted, with the time limit being extended under rule 5(7) and rule 6(2)(a) of the Employment Tribunal Procedure Rules 2024.

17. In these written reasons, our findings of fact are set out separately, and this introduction and the legal provisions have been included. Findings of facts

18. This section of the judgment explains what we decided happened in the claimant’s case. We do not include all the facts we heard about, rather we focus on those aspects which were of most assistance in determining the issues before us.

19. We include undisputed facts here as far as they help us to understand the chronology and make our decision about the claim. Where the parties disagreed about what happened, we decided, by reference to the evidence that we heard and read, what we thought was most likely to have happened.

20. The claimant began working for the respondent as a [NAME] on 18 April 2017. In January 2022 he was required to change from driving a Sprinter van to a [NAME]. He felt the [NAME] caused him back problems.

Complaints about the van

21. We find that during the period January to July 2022 the claimant complained about the [NAME] many times, verbally and in writing, to managers [NAME] and [NAME] and to [NAME], HR advisor. He complained about the impact on his back of driving a [NAME] rather than a Sprinter van.

22. We carefully considered the evidence about the complaints the claimant made about the [NAME], including the contents of his written complaints and what he said about the verbal complaints. There was nothing in the complaints to suggest that he believed there was any wider public element to the complaint. During the hearing we asked him about the extent to which he believed that he was making

Case Number: 3304222/2023

[NAME] Order 4 of 15 September 2023

these complaints in the public interest. He was unable to explain why he believed that there was any public element to the concerns he was raising. We find that his complaints were always in terms of his own health and safety.

Sickness review meetings

23. On 22 July 2022 the claimant injured his shoulder at work. He began a period of sickness absence as a result of the shoulder injury. He did not return to work for the respondent after this date.

24. There were two sickness review meetings in September 2022 and two in November 2022.

25. The respondent obtained an [NAME] report on 26 September 2022. The report said that:

25.1. Mr [APPELLANT] had a physical impairment to his shoulder, very limited function and found difficulty with day to day tasks such as getting changed; 25.2. Mr [APPELLANT] was not fit for his substantive role due to limited function and that that would remain the case until after surgery. At the time of the [NAME] assessment no date for surgery had been set; 25.3. a full recovery would take four to six months after surgery although some symptoms could last for up to and over a year after surgery. A level of recovery sufficient to allow a return to work would take roughly 12 to 14 weeks after the surgery.

26. During the sickness review meeting (and the later capability meetings) Mr [APPELLANT] was doing his best to keep the respondent updated about plans and the timing of his operation, but his [NAME] gave him very little information about the likely date for surgery.

Capability meetings

27. The respondent began taking steps under its Capability Policy and Procedure. There was a capability meeting on 12 December 2022 and capability meetings on 18 and 31 January 2023.

28. The Capability Policy and Procedure contained a requirement for a search to be carried out for suitable alternative roles in circumstances where the employee was not fit for their substantive role. Our findings of fact about the respondent’s consideration of alternative roles are as follows:

28.1. First, the [NAME] report focused on the claimant’s fitness for his substantive role. It did not advise on whether he could do any other roles while waiting for surgery.

28.2. At the capability meeting on 12 December 2022 the HR advisor asked Mr [APPELLANT] whether there were other roles that could get him back to work. He said he could not really do much because he could only use his right hand. He suggested a role handing out keys to drivers. Mr [NAME] said that role was not

Case Number: 3304222/2023

[NAME] Order 5 of 15 September 2023

a possibility because there was already someone in it and, in any event, that person also handled shipments, lifted, scanned, and loaded belts which the claimant could not do.

28.3. The HR advisor at that meeting concluded that, while the capability process normally includes a four week job search, they would not do one in the claimant’s case because she did not think there was any point.

28.4. At the capability meeting on 18 January 2023 Mr [RESPONDENT] said the respondent had done a search but there was no vacancy which supported his needs. The claimant said he could do a scanning role. In his evidence to us Mr [NAME] said HR had carried out a search and there were no operational roles. The site had other jobs that did not involve lifting but Mr [NAME] was unsure whether the search had considered non-operational roles.

28.5. At the capability meeting on 31 January 2023, Mr [APPELLANT] said that his left hand was a bit better but the muscle still had to be fixed. He could do different kinds of work, he could drive, but he could not lift anything heavy with his left hand. He suggested something in the warehouse like scanning. The respondent did not follow this up.

29. At the capability meeting on 18 January, Mr [APPELLANT]’s union representative said that they thought Mr [APPELLANT] was disabled under the [NAME]. At the meeting on 31 January 2023, Mr [APPELLANT]’s union representative suggested that [NAME] should be sought on whether Mr [APPELLANT] met the definition of disability under the [NAME]. The respondent did not take this step.

Dismissal

30. By the time of the capability meeting on 31 January 2023, Mr [APPELLANT] had not been given a date for surgery.

31. The claimant was dismissed by Mr [APPELLANT] at the capability meeting on 31 January 2023. We find that at the time of dismissal, Mr [APPELLANT] believed that Mr [APPELLANT] was no longer capable of performing his duties as a courier [NAME].

32. The respondent did not obtain an updated [NAME] report before the decision to dismiss. There was no up to date information about whether Mr [APPELLANT] might be able to do any alternative role, or whether any non-operational role might be available.

Appeal

33. Mr [APPELLANT] appealed against dismissal. The appeal meeting took place on 1 March 2023. [NAME] was the appeal manager.

34. Mr [NAME] did not review the position on alternative roles. He did not see that as part of the remit of the appeal.

35. The claimant’s appeal was refused on 13 March 2023.

Case Number: 3304222/2023

[NAME] Order 6 of 15 September 2023

The law

Unfair dismissal

36. Section 98 of the [NAME] 1996 says:

“(1) In determining for the purposes of this Part whether the dismissal of an employee is fair or unfair, it is for the employer to show— (a) the reason (or, if more than one, the principal reason) for the dismissal, and (b) that it is either a reason falling within subsection (2) or some other substantial reason of a kind such as to justify the dismissal of an employee holding the position which the employee held. (2) A reason falls within this subsection if it— (a) relates to the capability or qualifications of the employee for performing work of the kind which he was employed by the employer to do … (4) Where the employer has fulfilled the requirements of subsection (1), the determination of the question whether the dismissal is fair or unfair (having regard to the reason shown by the employer)— (a) depends on whether in the circumstances (including the size and administrative resources of the employer’s undertaking) the employer acted reasonably or unreasonably in treating it as a sufficient reason for dismissing the employee, and (b) shall be determined in accordance with equity and the substantial merits of the case.”

37. It is for the employer to show the reason for dismissal. If the employer shows a potentially fair reason for dismissal, a neutral burden applies when considering the fairness of the dismissal in the circumstances.

38. In a complaint of unfair dismissal which the employer says is for capability reasons, the factors which the tribunal will usually consider include whether:

38.1. The respondent genuinely believed the claimant was no longer capable of performing their duties; 38.2. The respondent adequately consulted the claimant; 38.3. The respondent carried out a reasonable investigation, including finding out about the up-to-date medical position; 38.4. The respondent could reasonably be expected to wait longer before dismissing the claimant; and 38.5. Dismissal was within the range of reasonable responses.

Case Number: 3304222/2023

[NAME] Order 7 of 15 September 2023

Discrimination arising from disability

39. The definition of disability is contained in section 6 of the [NAME] 2010: “(1) A person (P) has a disability if: (a) P has a physical or mental impairment; and (b) the impairment has a substantial and long-term adverse effect on [NAME] ability to carry out normal day-to-day activities.” 40. Schedule 1 of the [NAME] sets out additional detail concerning the determination of disability. In relation to long-term effects, paragraph 2 of schedule 1 provides: “(1) The effect of an impairment is long-term if – (a) it has lasted for at least 12 months, (b) it is likely to last for at least 12 months, or (c) it is likely to last for the rest of the life of the person affected.

41. In these contexts, likely should be interpreted as meaning that it could well happen (paragraph C3 of the statutory Guidance on the Definition of Disability).

42. Section 15(1) of the [NAME] 2010 provides that a person (A) discriminates against a disabled person (B) if: “(a) A treats B unfavourably because of something arising in consequence of B’s disability, and (b) A cannot show that the treatment is a proportionate means of achieving a legitimate aim.” 43. Section 15(2) says that: “Subsection (1) does not apply if A shows that A did not know, and could not reasonably have been expected to know, that B had the disability.” 44. In [NAME] v NHS England 2016 IRLR 170, the EAT summarised the approach to be taken under section 15: 44.1. The tribunal must identify whether there was unfavourable treatment and by whom. 44.2. It must determine the cause of or reason for the treatment, focusing on the conscious or unconscious thought processes of the alleged discriminator. 44.3. There may be more than one reason or cause for the treatment and, as in a direct discrimination case, the ‘something’ need not be the main or sole reason for the treatment but it must have at least a significant (more than trivial) influence so as to amount to an effective reason for or cause of it.

Case Number: 3304222/2023

[NAME] Order 8 of 15 September 2023

44.4. The tribunal must determine whether the reason or cause (or a reason or cause) is something arising in consequence of the claimant’s disability. That is an objective question and does not depend on the thought processes of the alleged discriminator. The expression ‘arising in consequence of’ could describe a range of causal links, for example it could include more than one link. 44.5. If an effective reason or cause is ‘something arising in consequence of’ the claimant’s disability, the tribunal will consider whether the respondent can show that the treatment is a proportionate means of achieving a legitimate aim. Burden of proof in complaints under the [NAME]

45. Sections 136(2) and (3) provide for a shifting burden of proof: "(2) If there are facts from which the court could decide, in the absence of any other explanation, that a person (A) contravened the provision concerned, the court must hold that the contravention occurred. (3) This does not apply if A shows that A did not contravene the provision."

46. This means that if there are facts from which the tribunal could properly and fairly conclude that there has been unlawful discrimination, the burden of proof shifts to the respondent.

47. If the burden shifts to the respondent, the respondent must provide an “adequate” explanation, which proves on the balance of probabilities that the respondent did not fail to make reasonable adjustments.

48. The respondent would normally be expected to produce “cogent evidence” to discharge the burden of proof. If there is a prima facie case and the explanation for that treatment is unsatisfactory or inadequate, then it is mandatory for the tribunal to make a finding of discrimination. Protected disclosures (whistleblowing)

49. Section 43A of the [NAME] 1996 provides that a protected disclosure is: 49.1. a ‘qualifying disclosure’ within section 43B; 49.2. which is made in accordance with one of six specified methods of disclosure set out in sections 43C to 43H.

50. Section 43B defines a qualifying disclosure. Sub-sections 43B(1) and (5) say: “(1) In this Part a “qualifying disclosure” means any disclosure of information which, in the reasonable belief of the worker making the disclosure, is made in the public interest and tends to show one or more of the following—

Case Number: 3304222/2023

[NAME] Order 9 of 15 September 2023

(a) that a criminal offence has been committed, is being committed or is likely to be committed, (b) that a person has failed, is failing or is likely to fail to comply with any legal obligation to which he is subject, (c)that a miscarriage of justice has occurred, is occurring or is likely to occur, (d) that the health or safety of any individual has been, is being or is likely to be endangered, (e) that the environment has been, is being or is likely to be damaged, or (f) that information tending to show any matter falling within any one of the preceding paragraphs has been, is being or is likely to be deliberately concealed. … (5) In this Part “the relevant failure”, in relation to a qualifying disclosure, means the matter falling within paragraphs (a) to (f) of subsection (1).” 51. In summary, a qualifying disclosure is i) a disclosure of information that ii) in the reasonable belief of the worker making it, is made in the public interest and iii) (again, in the reasonable belief of the worker making it) tends to show that one or more of six ‘relevant failures’ has occurred, is occurring or is likely to occur. Relevant failures include failing to comply with a legal obligation and endangering health and safety.

52. Points ii) and iii) concern the claimant’s beliefs. The claimant must have both these beliefs, as a matter of fact and on a subjective basis. If they do, their beliefs must be reasonable beliefs to hold, on an objective basis.

53. To decide whether a qualifying disclosure is a protected disclosure, the method of disclosure must be considered. A qualifying disclosure made to an employer is a protected disclosure under section 43C(1)(a). Protected disclosure (whistleblowing) detriment 54. Protection against detriment for making a protected disclosure is set out in section 47B of the [NAME] which says: “A worker has the right not to be subjected to any detriment by any act, or any deliberate failure to act, by his employer done on the ground that the worker has made a protected disclosure.” 55. ‘Detriment’ is given a wide interpretation. It means putting under a disadvantage, or treatment that a reasonable worker might consider to be to their detriment (Ministry of [NAME] v [NAME] 1980 ICR 13, CA).

56. The test for whether a detriment was done ‘on the ground that’ the worker has made a protected disclosure is explained in [NAME] and others v NHS Manchester

Case Number: 3304222/2023

[NAME] Order 10 of 15 September 2023

[2012] IRLR 64, CA. What needs to be considered is whether the protected disclosure materially influenced (in the sense of being more than a trivial influence) the employer’s treatment of the worker. This requires examination of both the conscious and subconscious thought processes of the person who carried out the alleged detrimental treatment. Conclusions

57. We apply these legal principles to the facts as we have found them to reach our conclusions on the issues for decision by us. Unfair dismissal

58. The legal principles are set out in section 98 of the [NAME]. There are broadly two parts to the test.

59. The first is that the reason for the dismissal has to be one of the reasons listed in section 98(2) known as potentially fair reasons for dismissal.

60. We found that Mr [NAME], at the time of dismissal, genuinely believed that the claimant was no longer capable of performing his duties in that he was no longer capable of performing his substantive role. Mr [APPELLANT] had been off sick since his injury at work on 22 July 2022 and would not have been able to return to his substantive role until after his surgery and probably at least three months after that. The principal reason for Mr [APPELLANT]’s dismissal on 31 January 2023 was a capability reason, that is long-term absence. That is one of the potentially fair reasons for dismissal.

61. We go on to the second part of the test, set out in section 98(4). In summary, that requires us to consider, applying a neutral burden, whether the dismissal was fair in all the circumstances, including the respondent’s size and administrative resources. We have to consider whether the respondent acted reasonably in these circumstances in treating the long-term absence as sufficient reason to dismiss.

62. As we explained at the start of the hearing, our role is not to make our own decision. We do not decide whether we would have dismissed Mr [APPELLANT] in these circumstances or whether dismissal was ‘the right decision’. The law recognises that different employers might take different approaches in the same circumstances. We therefore have a more limited role. We have to assess whether this decision was one of the reasonable decisions that [NAME] could have made. Another way of describing this is whether dismissal was in the range of reasonable responses in these circumstances.

63. We explain our reasons in respect of each of the remaining factors set out in the list of issues.

64. The second factor is whether the respondent adequately consulted the claimant. We find that the respondent did adequately consult the claimant. There were four sickness review meetings in September and November 2022 and three capability meetings in December and January 2023.

Case Number: 3304222/2023

[NAME] Order 11 of 15 September 2023

65. The third aspect for us is whether a reasonable investigation was carried out including finding out the up to date medical position. The respondent obtained an [NAME] report on 26 September 2022. It said that Mr [APPELLANT] was not fit for his substantive role due to limited function and that that would remain the case until after surgery. At the time of the [NAME] assessment and the dismissal no date for surgery had been set. The [NAME] report focussed on the claimant’s substantive role as a courier and did not advise on whether he could do any other roles while waiting for surgery. It was obtained four months before the dismissal. The respondent did not obtain any updated report before considering the dismissal and in particular did not seek advice on whether the claimant could do other roles. That meant that at the time of dismissal the respondent had no medical advice on possible other roles the claimant could do. We return to this in the next factor.

66. The fourth factor for us to consider is whether the respondent could reasonably be expected to wait longer before dismissing. This requires us to consider the question of when Mr [APPELLANT]’s operation was likely to take place and the information about that that he provided. We have found that during the sickness review meetings and the capability meetings Mr [APPELLANT] was doing his best to keep the respondent updated about plans and the timing of his operation, but his [NAME] gave him very little information about the likely date. There was no dispute between the parties that at the time of the dismissal Mr [APPELLANT] had no date for his surgery and that there would be a long wait for him to be fit to return to his substantive role after the surgery. There would be a wait of at least 12-14 weeks.

67. One of the steps that [NAME] would have taken in these circumstances would have been to consider whether there were alternative roles which Mr [APPELLANT] could perform while waiting for his surgery and waiting to return to his substantive role. The respondent’s Capability Policy and Procedure required a search to be carried out for suitable alternative roles. We have found that:

67.1. the [NAME] report focussed on fitness for the substantive role not an alternative role;

67.2. the capability process normally includes a four week job search, but none was done in the claimant’s case because the HR advisor did not think there was any point;

67.3. there was no evidence that any search for non-operational roles was carried out;

67.4. the claimant was suggesting roles or functions that he could perform, but these were not followed up.

68. We have decided that the process adopted to consider alternative work fell outside the range of reasonable processes that [NAME] would have adopted. In circumstances where Mr [APPELLANT] was suggesting that he could do some work, [NAME] of the size and administrative resources of the respondent would have obtained up to date advice from [NAME] about what alternative work Mr [APPELLANT] might be able to do. Before deciding whether to dismiss, [NAME] would have considered whether Mr [APPELLANT] could

Case Number: 3304222/2023

[NAME] Order 12 of 15 September 2023

perform non-operational roles. [NAME] would have reviewed the position at the time of dismissal in January and again at the time of the appeal in March, in case a suitable role had become available by then. These are steps that [NAME] of the size and administrative resources of the respondent, considering an absence arising from an injury at work, would have taken. This procedural failing was not corrected at the appeal stage as Mr [NAME] did not see it as part of the remit of the appeal.

69. The possibility of an alternative role being available for the claimant is an important part of whether the respondent would have reasonably been expected to wait longer before dismissing the claimant. It would be reasonable to wait longer if the employee is doing some work than if they are unable to work at all.

70. The fifth and final point for us on the question of the fairness of the dismissal in the circumstances is whether it was within the range of reasonable responses. As we have explained, we have decided that it fell outside of the range of reasonable responses. That was because of the approach to considering alternative roles. For those reasons, we have concluded that the dismissal was unfair.

71. We have not considered what compensation should be awarded. That will be considered at another hearing. As part of that, we will consider whether, if a proper search had been carried out for an alternative role, a suitable role would have been identified and, if so, how long the claimant would have been able to stay in that role and/or whether the claimant would have been able to return to his substantive role. That requires us to consider a principle called the [RESPONDENT] principle, meaning whether (or when) the respondent could have fairly dismissed the claimant.

Discrimination arising from disability

72. Next we explain our reasons for our decision on the complaint of disability discrimination.

Knowledge of disability

73. We start by looking at the question of the respondent’s knowledge of Mr [APPELLANT]’s disability.

74. The definition of disability is in section 6 of the [NAME]. The respondent accepts that Mr [APPELLANT] had a disability as a result of his shoulder injury but does not accept that it knew that the claimant was disabled at the time of the dismissal.

75. Section 15(2) of the [NAME] says that an employer does not discriminate if they do not know and could not reasonably have been expected to know that the employee has a disability.

76. We have to decide whether the respondent knew, or could reasonably have been expected to know, that the claimant had the disability and, if so, from when.

77. In terms of actual knowledge, neither Mr [APPELLANT] nor Mr [APPELLANT] actually knew that the claimant had a disability under the [NAME]. Mr [APPELLANT] did not consider it at all. Mr [APPELLANT] was advised by HR that the claimant’s shoulder injury was not a

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[NAME] Order 13 of 15 September 2023

disability. But, in addition to actual knowledge, we have to consider whether the respondent could reasonably have been expected to know about the disability. We have decided that it could. This is for two reasons:

78. First, and in any event, the [NAME] report contained information from which the respondent could reasonably have been expected to know that the elements of the test for disability were met by the date of dismissal:

78.1. The report said that Mr [APPELLANT] had a physical impairment to his shoulder; 78.2. it was understandable from the report that the impairment was having a substantial effect on Mr [APPELLANT]’s day to day tasks such as getting changed. 78.3. As to whether the effects were long term, they had started on 22 July 2022 and had therefore not lasted for 12 months by the date of dismissal on 31 January 2023. But the definition of disability is also met if the effects are likely to last for 12 months. Here, “likely” means ‘could well happen’. The report said that full recovery was likely to take roughly four to six months after surgery with some symptoms lasting up to and over a year. So, by the time of the capability meetings in January 2023 and the date of the dismissal, the respondent knew that the claimant had had the effects for around six months and that he was not likely to recover fully for a further four to six months after surgery, and some symptoms ‘could still last for up to and over a year’. That was information from which the respondent could reasonably have been expected to know that the effects of the shoulder injury on the claimant’s day to day activities could well last 12 months.

79. Secondly, Mr [APPELLANT]’s union representative raised the question of disability under the [NAME] at the capability meetings on 18 and 31 January 2023, and suggested that [NAME] should be sought on the point. The respondent did not take this step. If it had done it is likely, based on the earlier report, that the [NAME] would have confirmed that the tests for disability were likely to be met.

Unfavourable treatment because of something arising from disability

80. We next consider two other elements of the discrimination arising from disability complaint, that is whether there was unfavourable treatment because of something arising from disability.

81. Mr [APPELLANT] says that his dismissal was unfavourable treatment because of being on a period of sick leave (the period from the date of his injury until his dismissal). We accept, and there did not appear to be any dispute about this, that the sick leave was disability-related sick leave. It was something arising in consequence of the claimant’s disability. The dismissal was unfavourable treatment.

82. The claimant was dismissed because of being on disability-related sick leave. The reason for the dismissal was his inability to be at work to perform his substantive role, in other words, his being on disability related sick leave.

83. That means that the burden is on the respondent to show that the dismissal was a proportionate means of achieving a legitimate aim. The aims relied on by the respondent are: efficient use of resources ensuing good standards of attendance,

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[NAME] Order 14 of 15 September 2023

maintaining fair sickness management, ensuring fair and consistent application of policy and ensuring that customer service demand can be met. We accept that these are legitimate aims.

84. However, for reasons similar to those explained in relation to the unfair dismissal complaint, we find that the failure to properly consider alternative roles meant the dismissal was not a proportionate means of achieving those aims. A less discriminatory approach would have been to give full consideration to whether there was an alternative role which could be done while Mr [APPELLANT] was awaiting surgery. For those reasons, the discrimination complaint succeeds.

85. Again, we have not considered at this stage what would have happened if the respondent had properly considered whether there was a suitable alternative role for Mr [APPELLANT]. If they had done, would the situation have been any different? Those are questions that will be considered at the next hearing.

Whistleblowing detriment

86. The third and final complaint is the complaint of whistleblowing detriment or protected disclosure detriment.

87. We start by deciding whether Mr [APPELLANT] made disclosures which count as protected disclosures under section 43B of the [NAME].

88. We have found that the claimant complained many times, verbally and in writing, to Mr [NAME], Mr [NAME] and Ms [NAME] during January to July 2022 about the impact of working with a [NAME]. Those were disclosures of information about possible danger to his health and safety. Those parts of the test are met.

89. But an essential element of a protected whistleblowing disclosure is that the person making the disclosure believes it to have been made in the public interest. The person making the disclosure must believe, at the time they make their disclosure, that the disclosure is in the public interest, that there is something wider than a personal concern.

90. We have found, for reasons explained above, that Mr [APPELLANT] did not believe that his complaints were made in the public interest. That means that the whistleblowing complaint cannot succeed. Remedy hearing

91. A date has been set for a remedy hearing, and case management orders have been made with the steps for the parties to take to prepare for the remedy hearing. Those have been sent separately.

Approved by:

Employment Judge Hawksworth

Date: 17 February 2026

Case Number: 3304222/2023

[NAME] Order 15 of 15 September 2023

Sent to the parties on: 17 February 2026

For the Tribunals Office

Case Number: 3304222/2023

[NAME] Order 1 of 2 September 2023

EMPLOYMENT TRIBUNALS

Claimant: [redacted]

Respondent: [redacted] Reading

On: 22, 23 and 24 October 2025

Before: Employment Judge [NAME]

[NAME]: the claimant: [redacted] represented himself [NAME] speaking interpreter: Ms [COUNSEL] For the respondent: [redacted]

JUDGMENT

The unanimous decision of the tribunal is that:

1. The complaint of unfair dismissal contrary to section 98 of the [NAME] 1996 is well-founded and succeeds. The respondent failed to properly consider whether there was an alternative role which the claimant could do.

2. The complaint of discrimination arising from disability under section 15 of the [NAME] 2010 succeeds. The respondent could reasonably have been expected to know at the time of dismissal that the claimant had a disability under section 6 of the [NAME] 2010. Dismissal without properly considering alternative roles was not a proportionate means of achieving a legitimate aim.

3. The complaint of protected disclosure (whistleblowing) detriment fails. The claimant did not make protected (whistleblowing) disclosures.

Approved by:

Employment Judge Hawksworth

Date: 27 October 2025

Sent to the parties on: 12 November 2025....

Case Number: 3304222/2023

[NAME] Order 2 of 2 September 2023

………….................................................

For the Tribunals Office

Note: Reasons for the judgment having been given orally at the hearing, written reasons will not be provided unless a request was made by either party at the hearing or a written request is presented by either party within 14 days of the sending of this written record of the decision.

Public access to employment tribunal decisions: All judgments and written reasons for the judgments are published in full online, shortly after a copy has been sent to the claimant(s) and respondent(s) in the case, at www.gov.uk/employment-tribunal-decisions

Recording and Transcription: Please note that if a Tribunal Hearing has been recorded you may request a transcript of the recording, for which a charge is likely to be payable in most but not all circumstances. If a transcript is produced it will not include any oral Judgment or Reasons given at the Hearing. The transcript will not be checked, approved or verified by a Judge. There is more information in the joint Presidential Practice Direction on the Recording and Transcription of Hearings, and accompanying Guidance, which can be found here:

https://www.judiciary.uk/guidance-and-resources/employment-rules-and-legislation-practice-directions/

Case Number: 3304222/2023

Page 1 of 8

EMPLOYMENT TRIBUNALS

Claimant

Respondent [APPELLANT] v [RESPONDENT] at: Reading Employment Tribunal

On: 26 February 2026

Before: Employment Judge [NAME]

[NAME]: the claimant: [redacted] represented himself For the respondent: [redacted]

JUDGMENT (REMEDY)

It is the unanimous decision of the tribunal that the respondent must pay the claimant the sum of £10,476.59 made up of:

1.1. Unfair dismissal compensation: 1.1.1. A basic award of £3,997; 1.1.2. An award for loss of statutory rights of £250; 1.2. Discrimination compensation 1.2.1. An award for injury to feelings of £5,000; 1.2.2. interest on the injury to feelings award of £1,229.59.

REASONS

The remedy hearing

1. This was a separate hearing on remedy following the liability judgment and reasons which were given at the hearing on 24 October 2025. The claimant succeeded in complaints of unfair dismissal and discrimination arising from disability in relation to dismissal.

2. There was a bundle prepared for the remedy hearing. It had 726 pages. An additional three-page document (quarterly incentive plan) was added.

3. The claimant had not prepared an updated witness statement. He relied on his statement for the liability hearing. Mr [NAME] prepared a statement on

Case Number: 3304222/2023

Page 2 of 8 behalf of the respondent. We heard evidence from both the claimant and Mr [APPELLANT].

4. After hearing closing comments by both parties, we took some time for deliberation and then told the parties our decision and reasons. The claimant asked for these written reasons to be provided. The issues for us 5. The issues on remedy were set out in the claimant’s schedule of loss and the respondent’s counter schedule of loss. We went through each of the elements of loss listed in those documents to determine the remedy the claimant should be awarded. The law 6. When we explained our reasons at the hearing we outlined the legal principles we applied. We include in these written reasons a more detailed summary of the legal principles we applied. Unfair dismissal compensation

7. Section 118 of the [NAME] 1996 provides that compensation for unfair dismissal consists of:

7.1 A basic award; and 7.2 A compensatory award.

8. The basic award is calculated by reference to a formula using age and length of service.

9. The amount of the compensatory award is such amount as the tribunal considers just and equitable in all the circumstances, having regard to the loss sustained by the claimant in consequence of the dismissal, in so far as that loss is attributable to action taken by the respondent (section 123(1)).

10. When considering what financial loss has been sustained in consequence of the dismissal, the tribunal will consider whether compensation should be reduced to reflect the possibility that the unfairly dismissed employee could have been fairly dismissed at a later date ([NAME] [COMPANY] 1988 ICR 142, HL).

Compensation for discrimination

11. Section 124 of the [NAME] 2010 says that where an employment tribunal makes a finding of unlawful discrimination:

“(2) The tribunal may—

Case Number: 3304222/2023

Page 3 of 8 (a) make a declaration as to the rights of the complainant and the respondent in relation to the matters to which the proceedings relate;

(b) order the respondent to pay compensation to the complainant;

(c) make an appropriate recommendation.

(3) An appropriate recommendation is a recommendation that within a specified period the respondent takes specified steps for the purpose of obviating or reducing the adverse effect on the complainant of any matter to which the proceedings relate.

(6) The amount of compensation which may be awarded under subsection (2)(b) corresponds to the amount which could be awarded by the county court or the sheriff under section 119.”

12. Section 124 of the [NAME] allows us to make a declaration (which we have done in our liability judgment), to order the payment of compensation and to make an appropriate recommendation. No recommendations were sought by the claimant, and the focus here is on compensation. There is no upper limit on the amount of compensation that can be awarded in a complaint of discrimination.

13. The aim of compensation is that ‘as best as money can do it, the [claimant] must be put into the position [he] would have been in but for the unlawful conduct’ (Ministry of [NAME] v [NAME] and ors 1994 ICR 918, EAT). In other words, the aim is that the claimant should be put in the position he would have been in if the discrimination had not occurred. This requires the tribunal to look at what loss has been caused by the discrimination. For discriminatory dismissal, there may be a question of whether there could have been a non-discriminatory dismissal at the same time, or whether there would have been a non-discriminatory dismissal at some point in the future ([COMPANY] [NAME] [NAME] 2010 ICR 397, CA).

14. Loss can include financial loss and injury to feelings.

15. In [NAME] v Johnson [1997] ICR 275 EAT, the EAT set out the following principles that the tribunal should consider in making an award for injury to feelings:

“(i) Awards for injury to feelings are compensatory. They should be just to both parties. They should compensate fully without punishing the [NAME]. Feelings of indignation at the [NAME]'s conduct should not be allowed to inflate the award. (ii) Awards should not be too low, as that would diminish respect for the policy of the anti-discrimination legislation. [COMPANY] has condemned discrimination and awards must ensure that it is seen to

Case Number: 3304222/2023

Page 4 of 8 be wrong. On the other hand, awards should be restrained, as excessive awards could … be seen as the way to “untaxed riches.” (iii) Awards should bear some broad general similarity to the range of awards in personal injury cases. We do not think this should be done by reference to any particular type of personal injury award, rather to the whole range of such awards. (iv) In exercising their discretion in assessing a sum, tribunals should remind themselves of the value in everyday life of the sum they have in mind. This may be done by reference to purchasing power or by reference to earnings. (v) Finally, tribunals should bear in mind … the need for public respect for the level of awards made.”

16. In [NAME] v [NAME] of West Yorkshire Police (No. 2) [2002] EWCA Civ 1871 the Court of Appeal said that an injury to feelings award:

“encompasses subjective feelings of upset, frustration, worry, anxiety, mental distress, fear, grief, anguish, humiliation, unhappiness, stress and depression”

17. In the same case, the court identified three broad bands of compensation for injury to feelings awards known as the [NAME[NAME]. The Presidential Guidance on injury to feelings sets out updated [NAME[NAME]: for claims presented on or after 6 April 2023, as this claim was, the lower band is £1,100 to £11,200 (less serious cases); the middle band £11,200 to £33,700 (cases that do not merit an award in the upper band); and the upper band £33,700 to £56,200 (the most serious cases), with the most exceptional cases capable of exceeding £56,200.

18. The injury to feelings award is assessed by reference to the injury to the claimant’s feelings, not to the nature or seriousness of the respondent’s conduct.

Interest

19. Interest on discrimination awards is provided for in the Employment Tribunals (Interest on Awards in Discrimination Cases) Regulations 1996. The regulations give the power to award interest on the claimant's losses as part of the compensation for discrimination. For injury to feelings, interest normally runs from the date of the discrimination to the date of calculation (regulation 6(1)(a)).

Findings of fact and conclusions 20. This section includes relevant findings of fact made in our liability judgment and our findings from the remedy hearing, together with our conclusions and calculations. 21. The claimant worked as a courier [NAME] for [NAME] from 18 April 2017. He had an injury at work on 19 July 2022 and was dismissed on 31 January 2023.

Case Number: 3304222/2023

Page 5 of 8 He claimed unfair dismissal, discrimination arising from disability, and whistleblowing detriment.

22. The complaints of unfair dismissal and discrimination arising from disability succeeded. The complaint of whistleblowing detriment did not succeed because we found that the claimant did not make any protected whistleblowing disclosures. Basic award 23. The basic award is one part of the unfair dismissal compensation. It is calculated by reference to the claimant’s age and length of service (5 full years with the respondent). The claimant is entitled to an award of £3,997. Compensatory award 24. The second part of the unfair dismissal compensation is called a compensatory award. It is to compensate for losses caused by the dismissal. When we are assessing what financial loss has been caused by the dismissal, we have to consider whether the claimant could have been fairly dismissed. This is often called the ‘[NAME] principle.

25. In this case: 25.1 we found that the dismissal was outside the range of reasonable responses because of the respondent’s failure to obtain an [NAME] ([NAME]) report about what alternative work the claimant could do, and its failure to carry out a proper search for alternative roles. We accept the evidence of Mr [RESPONDENT] that it would have taken the respondent around a month to obtain an up to date [NAME] report. We found in our liability decision that the capability procedure normally includes a four week job search. 25.2 If those two steps had been taken in the claimant’s case, the new report and the outcome of the job search would have been ready in about 4 weeks. The report and any available jobs would then have been considered at another capability meeting which we find would have taken a further 2 weeks to arrange and hold. 25.3 We accept the evidence of Mr [APPELLANT] (which the claimant also accepts) that if those steps had been taken, the respondent would not have been able to find any alternative role which was suitable for the claimant to do.

26. For those reasons, we find that the claimant could and would have been fairly dismissed for capability 6 weeks after his actual dismissal date, that is on or about 14 March 2023. We do not have to make an assessment of the chance that the claimant could have remained in an alternative role or would not have been dismissed. We had cogent evidence on this point and it was not disputed by the claimant. Our finding is that there was no chance of

Case Number: 3304222/2023

Page 6 of 8 there being any alternative role which the claimant could perform or of the respondent deciding not to dismiss the claimant.

27. If the claimant’s dismissal date had been 14 March 2023 instead of 31 January 2023, he would not have earned any more money during that additional 6 week period because he had exhausted his entitlement to statutory and employer sick pay, and he was not eligible for bonus payments in that period. The claimant would have been entitled to notice, or to notice pay in relation to dismissal on 14 March 2023, but the respondent has already paid notice pay in relation to the dismissal on 31 January 2023.

28. In other words, there are no financial losses which arise from the dismissal date being 6 weeks earlier than the date on which a fair decision to dismiss could have taken place.

29. This means there are no past or future financial losses for which the claimant is to be compensated in the unfair dismissal complaint.

30. We heard and read some medical evidence about the claimant’s ability to work during this period. In light of our findings about the lack of any suitable alternative role and a subsequent dismissal, we do not need to make any findings on those medical issues.

31. We have decided to make an award for loss of statutory rights. As the dismissal took place only a short period before a fair dismissal could and would have taken place, we make an award at the lower end of the usual range, in the sum of £250.

32. The respondent suggested in the counter-schedule of loss that there should be a reduction to the compensatory award to reflect a failure by the claimant to make a grievance. We do not think it is just and equitable to make a reduction for this, when the award only relates to the loss of statutory rights and given the small amount of the award. Discrimination compensation 33. For reasons similar to those explained above in relation to the unfair dismissal compensation, we do not make any award for financial losses in the discrimination complaint.

34. We found that the dismissal was not justified because of the respondent’s failure to obtain an [NAME] report about what alternative work the claimant could do, and its failure to carry out a proper search for alternative roles. We find that, once those steps had been taken, there would have been a non- discriminatory dismissal of the claimant 6 weeks after his actual dismissal date. There was no chance of there being a role which the claimant was able to perform. The respondent would have dismissed the claimant 6 weeks later than the actual dismissal date. Dismissal in the circumstances, where the claimant was going to be unable to perform his role on a long- term basis and no alternative role was available, would have been a proportionate means of achieving a legitimate aim.

Case Number: 3304222/2023

Page 7 of 8 35. The claimant is entitled to an award for injury to feelings in the discrimination complaint. An award for injury to feelings is payable to compensate for feelings of upset, frustration, worry, anxiety and other injured feelings arising from the discrimination.

36. It is the act of dismissal which we found to be discriminatory. The injury to feelings award is limited to compensation for feelings which have been injured by the dismissal; we cannot compensate in the discrimination claim for any upset which occurred because of other non-discriminatory matters, such as the accident and the injury which followed from it.

37. We have to assess how injured the claimant’s feelings were, not how bad the conduct was. We accept the claimant’s evidence in his liability statement that he took pleasure in his job and that after he left he had lost joy. We accept the evidence in his August 2024 updated schedule of loss that he had mental health issues after his dismissal. We make an inference that an employer’s failure to consider alternative roles leading to dismissal would be likely to hurt feelings and to impact sense of self-worth.

38. We take into account that some of the things the claimant was experiencing might have been to do with the accident and his physical ill health, not just the dismissal.

39. Weighing up these elements, we have decided that the appropriate band for an injury to feelings award is the lower band, which at the relevant time was £1,100 to £11,200. We have decided to make an award in the lower part of the middle of that band, in the sum of £5,000. Interest on injury to feelings award 40. We award interest on the injury to feelings award at 8%. The daily rate of interest is 8% x £5,000/365. It is payable for the whole of the period from the date of the discrimination (in other words, the date of the dismissal) to today’s date. The number of days from 31 January 2023 to 26 February 2026 is 1,122 days. The calculation is below. Table: interest on injury to feelings Date of discrimination 31 January 2023 Date of calculation 26 February 2026 Number of days 1122 Daily rate of interest 0.08 x £5,000/365 Total interest calculation 1122 days x daily rate of interest Total interest £1,229.59 Grossing up for tax 41. We have assumed that the award will be payable tax free as it is a payment relating to termination of employment of less than £30,000. There is therefore no need to gross up for tax.

Case Number: 3304222/2023

Page 8 of 8

Approved by:

Employment Judge Hawksworth

Date: 27 February 2026

Sent to the parties on: 1 May 2026

For the Tribunal Office

Recording and Transcription Please note that if a Tribunal hearing has been recorded you may request a transcript of the recording, for which a charge may be payable. If a transcript is produced it will not include any oral judgment or reasons given at the hearing. The transcript will not be checked, approved or verified by a judge. There is more information in the joint Presidential Practice Direction on the Recording and Transcription of Hearings, and accompanying Guidance, which can be found here: https://www.judiciary.uk/guidance-and-resources/employment-rules-and-legislation-practice- directions/

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • An employer must consider reasonable adjustments if a provision, criterion or practice places a disabled employee at a substantial disadvantage compared to non-disabled colleagues.

❌ Tends to be rejected

  • An employer is not required to make reasonable adjustments for an employee who does not meet the definition of disabled under the Equality Act 2010.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The worker's claims of unfair dismissal and disability discrimination were successful, but their claim regarding whistleblowing was dismissed.

Who was involved?

A worker and their employer were involved in the case.

How did the court decide, and why?

The tribunal found that the employer failed to consider reasonable adjustments for a disabled employee before dismissing them, which is against employment law.

Which laws or rules were applied?

Sections 98 of the Employment Rights Act 1996 and section 13 of the Equality Act 2010 were applied.

What was the argument that mattered most?

The employer's failure to consider reasonable adjustments for a disabled employee before dismissing them was the central reasoning.

Was the decision for or against the person who brought the case?

The decision was in favour of the worker, supporting their claims of unfair dismissal and disability discrimination.

What does this mean for someone in a similar situation?

Someone in a similar situation should seek legal advice to understand their rights under employment law.

What evidence or documents mattered?

The Occupational Health report and the claimant's complaints about the Luton van were important pieces of evidence.

Can a decision like this be appealed?

Yes, decisions from Employment Tribunals can often be appealed to the Employment Appeal Tribunal.

Is it worth getting a solicitor for a case like this?

It is highly recommended to consult with a qualified solicitor for advice on employment law cases.

Official source: Employment Tribunal — england-and-wales headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the Employment Tribunal and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.