Federal Court Grants Substituted Service via Text and Email
📌 In brief
In this case, the Federal Court allowed the use of text messages and emails to notify someone about legal proceedings when traditional methods like in-person delivery didn't work. This decision helps ensure that people are informed even if they can’t be reached by regular means.
⚖️ Legal holding
The court may grant substituted service if personal service is not practicable, as per the Federal Court Rules 2011 (Cth) r 10.24.
📖 What the law says
The Federal Court has the authority to handle any matter, whether civil or criminal, that arises under the Fair Work Act.
Plain-English explanation — does not replace advice from a legal practitioner.
📖 Technical summary
The court granted substituted service via email and text message due to impracticability of personal service.
📜 Headnote Official document
The court granted an order for substituted service by text message and email to inform the third cross-respondent of a cross-claim under the Fair Work Act, where personal service was impracticable.
📚 Full judgment Official document
OUTCOME: Allowed
FEDERAL COURT OF AUSTRALIA
[NAME] v [NAME] [2019] FCA 1526 File number: WAD 185 of 2019
Judge: [NAME] J
Date of judgment: 13 September 2019
Catchwords: PRACTICE AND PROCEDURE - application for substituted service - personal service not practicable - reasonable possibility that proposed methods will place recipient on notice - application granted
Legislation: Fair Work Act 2009 (Cth) s 562 Federal Court Rules 2011 (Cth) rr 10.24, 15.08
Cases cited: [COMPANY] v [NAME] (No 1) [2012] FCA 1065 [NAME] (Trustee) v Spottiswood [2011] FCA 1082; (2011) 123 ALD 40 Commissioner of Taxation v [NAME] (No 2) [2018] FCA 1500 [NAME] [COMPANY] v Tarrant [2011] FCA 1067
Date of hearing: 13 September 2019
Registry: Western Australia
Division: Fair Work Division
National Practice Area: Employment & Industrial Relations
Category: Catchwords
Number of paragraphs: 9
Counsel for the Applicant: [redacted]
Solicitor for the Applicant: [redacted]
Counsel for the [NAME]: Ms [COUNSEL]
Solicitor for the [NAME]: [NAME]
Counsel for the [NAME]-Respondents: [redacted]
Solicitor for the [NAME]-Respondents: [redacted]
BETWEEN: [NAME] Applicant
AND: [APPELLANT] [NAME] First Respondent
[NAME] Respondent
[NAME], [NAME] AND [NAME] [NAME] Respondent
AND BETWEEN: [NAME], [APPELLANT] AND [NAME] First [APPELLANT] [NAME] [APPELLANT] [NAME] [NAME]-Claimant
AND: [COMPANY] ([NAME]) First [NAME]-Respondent [NAME] [NAME]-Respondent [RESPONDENT] [NAME] [NAME] [NAME]-Respondent
JUDGE: [NAME] J DATE OF ORDER: 13 SEPTEMBER 2019
THE COURT ORDERS THAT:
1. The [NAME]' interlocutory application dated 1 August 2019 is allowed. Substitution of the first [NAME]-respondent 2. Pursuant to r 9.08 of the Federal Court Rules 2011 (Cth) (Rules), [RESPONDENT] ([NAME]) is removed as the first [NAME]-respondent.
3. Pursuant to r 9.05(1) of the Rules, [RESPONDENT] ([NAME]) is joined to the proceedings and substituted as the first [NAME]-respondent.
4. The [NAME] are granted leave to file and serve an amended notice of [NAME]-claim and an amended statement of [NAME]-claim substituting [RESPONDENT] ([NAME]) as the first [NAME]-respondent by no later than 16 September 2019. Substituted service on the [NAME]
5. Pursuant to r 10.24(b) of the Rules: (a) each of the notice of [NAME]-claim and statement of [NAME]-claim filed in these proceedings ([NAME]-claim Documents) may be served and be brought to the attention of the [NAME] by: (i) sending a text message to the telephone number given in paragraph 6 of the affidavit of [NAME] affirmed 10 September 2019 in these proceedings stating as follows: Dear Mr [NAME] A [NAME]-claim in proceeding WAD 185 of 2019 has been commenced against you in the Federal Court of Australia by the [NAME], [NAME] and [NAME], [NAME] and [NAME] alleging breaches of the Fair Work Act 2009 (Cth). The court has ordered that you may be served with the documents commencing the [NAME]-claim by emailing them to a gmail.com address believed to be yours, and by means of this text message. If you wish to defend the [NAME]-claim, you must file a notice of address for service in the Federal Court of Australia. You must also file a defence to the [NAME]-claim WITHIN 28 DAYS after the emailing of the documents or receipt of this text message (whichever is the last to occur). A copy of the notice of [NAME]-claim and statement of [NAME]-claim will be provided to you upon your request by calling (08) 9428 3333 or emailing [EMAIL]. IMPORTANT: if you fail to file a notice of address for service, or fail to file a defence in the required time, then judgment may be entered against you or other orders adverse to your interests may be made. (ii) emailing portable document format (pdf) copies of the [NAME]-claim Documents and these orders to the email address given at paragraph 16 of the affidavit of [NAME] affirmed 11 September 2019 in these proceedings, which email address must state as follows: Dear Mr [NAME] A [NAME]-claim in proceeding WAD 185 of 2019 has been commenced against you in the Federal Court of Australia by the [NAME], [NAME] and [NAME], [NAME] and [NAME] alleging breaches of the Fair Work Act 2009 (Cth). The court has ordered that you may be served with the documents commencing the [NAME]-claim by sending them by way of this email and by means of a text message to a telephone number believed to be yours. If you wish to defend the [NAME]-claim, you must file a notice of address for service in the Federal Court of Australia. You must also file a defence to the [NAME]-claim WITHIN 28 DAYS after receipt of this email or receipt of the text message (whichever is the last to occur). A copy of each of the notice of [NAME]-claim and statement of [NAME]-claim is attached to this email. IMPORTANT: if you fail to file a notice of address for service, or fail to file a defence in the required time, then judgment may be entered against you or other orders adverse to your interests may be made. (b) the [NAME]-claim Documents will be taken to have been served on the date of the last to occur of service as required by paragraph 1(a)(i) or 1(a)(ii) of these orders. Further directions 6. By no later than 21 October 2019, the [NAME]-respondents shall file and serve any defence(s) to the [NAME]-claim.
7. By no later than 4 November 2019, the [NAME] shall file and serve any reply.
8. The [NAME]-claim is listed for a mediation before a Registrar of this Court on a date to be fixed after 11 November 2019.
9. Liberty to apply on 48 hours' notice. Note: Entry of orders is dealt with in Rule 39.32 of the Federal Court Rules 2011.
REASONS FOR JUDGMENT
[NAME] J: 1 In these proceedings, the [NAME] seeks pecuniary penalties against the [NAME], [NAME] and [NAME] and two of its officers in relation to alleged contraventions of the Fair Work Act 2009 (Cth). The contraventions are said to have occurred during certain incidents that took place on 15 February 2019 when the union officers entered the construction site at the proposed [NAME] hotel in Perth. The union and its officers have [NAME]-claimed against the principal contractor for the project and three of its present or former employees who are said to have been involved in the incidents, alleging other contraventions of the Fair Work Act. This court has jurisdiction in relation to the matter by reason of s 562 of the Act. 2 It is not necessary to describe the claims or [NAME]-claims in any detail in these reasons, which deal solely with an application by the [NAME] (respondents) for an order under r 10.24 of the Federal Court Rules 2011 (Cth) for substituted service of the notice of [NAME]-claim and statement of [NAME]-claim on the [NAME], [RESPONDENT]. 3 The application is supported by an affidavit of [COUNSEL], a solicitor acting for the [NAME], an affidavit of [COUNSEL], an officer of the union, and an affidavit from each of two process servers. 4 The [NAME]-claim was filed on 20 May 2019. A chronology of subsequent relevant events which emerges from the affidavits is as follows: (1) On 22 May 2019, Mr [NAME] obtained an address for Mr [NAME] from an electoral roll search. (2) On 23 May 2019, a process server visited the project site to try to serve the notice of [NAME]-claim on Mr [NAME]. The process server spoke to someone there who, it seems, was [NAME] [NAME], another one of the [NAME]-respondents. Mr [NAME] said that Mr [NAME] was not in that day. He gave the process server a telephone number for Mr [NAME]. The process server called it and spoke to Mr [NAME]. Mr [NAME] said he was on leave but that he would make himself available to be served at the site on 4 June 2019. (3) The same process server made another attempt to serve Mr [NAME] at the site on 31 May 2019. Someone there told her that he had not seen Mr [NAME] all day and he assumed that he was not working. (4) The process server went to the site again on 4 June 2019. Mr [NAME] told her that Mr [NAME] had resigned and no longer worked at the site. (5) On 1 August 2019, Mr [NAME] called the telephone number mentioned above. The call went through to message bank. Mr [NAME] did not leave a message. (6) On 6 August 2019, the second process server tried to serve Mr [NAME] with a copy of the notice of [NAME]-claim and statement of [NAME]-claim at the address shown on the electoral roll. The lights were on but no one came to the door when he knocked. A neighbour was not sure whether Mr [NAME] still lived there. (7) On 8 August 2019, the process server made another attempt to serve Mr [NAME] at the same property. Someone came to the door this time but said that Mr [NAME] did not live there and that he may have been a previous occupant of the property. (8) On 2 September 2019, as a result of a subpoena, Mr [NAME] obtained a possible alternative residential address and telephone number and two possible email addresses for Mr [NAME]. (9) On 3 September 2019, Mr [NAME] sent an email to each of the email addresses indicating that he had tried to serve Mr [NAME] with documents commencing the [NAME]-claim, that an attempt would be made to serve him at the alternative residential address, and notifying him of the making of the present application and the date and time at which it would be heard. A notification came back that one of the emails was undeliverable because the mailbox had been disabled. A notification came back indicating successful delivery to the other address. Mr [NAME] affidavit does not mention any reply to the email from Mr [NAME], so I infer that there was none. (10) On the same day, the second process server tried to serve Mr [NAME] at the possible alternative residential address. He spoke to someone there who said Mr [NAME] did not live there. A neighbour indicated to the process server that Mr [NAME] moved out about a year ago. The neighbour did not have any forwarding address. 5 Rule 10.24 of the Federal Court Rules provides: If it is not practicable to serve a document on a person in a way required by these Rules, a party may apply to the Court without notice for an order: (a) substituting another method of service; or (b) specifying that, instead of being served, certain steps be taken to bring the document to the attention of the person; or (c) specifying that the document is taken to have been served: (i) on the happening of a specified event; or (ii) at the end of a specified time. 6 In Commissioner of Taxation v [NAME] (No 2) [2018] FCA 1500 at [10], [NAME] J said: The preponderance of authority is to the effect that the current rule requires the applicant for orders for substituted service to demonstrate that it is not sensible or realistic to effect personal service even though it may be possible or feasible to do so. This will usually be done by taking steps to effect personal service and providing evidence as to any difficulties that have arisen in doing so. It is not necessary to go so far as to demonstrate that there is an inability to effect personal service or that it would be extraordinarily difficult to do so. Further, there must be a proper evidential basis upon which to conclude that in all probability the mode of substituted service that is proposed will bring the relevant documents to the attention of the party to be served. 7 I am satisfied that in this case the [NAME] have demonstrated that it is not practicable to serve the notice of [NAME]-claim and statement of [NAME]-claim on Mr [NAME] by personal service, that being the way required by r 15.08(2) of the Federal Court Rules. Numerous attempts have been made to serve him by that method at three different places. It appears he no longer works or lives at those places and the [NAME] do not know his whereabouts. 8 An order for substituted service under r 10.24 must be based on a reasonable probability that the identified method of service will inform the intended recipient: [NAME] [COMPANY] v Tarrant [2011] FCA 1067 at [10] (Flick J). Where experience has shown that a particular method of communication has resulted in material being brought to the attention of the person to be served, an order for substituted service according to that method will be likely to achieve the same result: [COMPANY] v [NAME] (No 1) [2012] FCA 1065 at [30] ([NAME]) citing [NAME] (Trustee) v Spottiswood [2011] FCA 1082; (2011) 123 ALD 40 at [16] ([NAME] J). 9 The order that the [NAME] seek here is to the effect that the documents may be served by sending a text message to Mr [NAME] at the telephone number which he answered when called by the first process server and by sending an email to the email address where Mr [NAME] received notification that the email had been received. I am satisfied that the combination of those two measures will give rise to a reasonable probability that Mr [NAME] is informed of the fact of the commencement of the [NAME]-claim against him, the contents of the documents commencing the [NAME]-claim, and the potential consequences for him of the commencement of the proceedings. I will therefore order substituted service on Mr [NAME] on that basis. I certify that the preceding nine (9) numbered paragraphs are a true copy of the Reasons for Judgment herein of the [NAME] [NAME].
Associate: Dated: 17 September 2019
📊 How courts decide similar cases
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Substituted service is granted when personal service is impracticable.
- Court has discretion to allow non-parties to intervene in proceedings.
- Organisers can be penalised for coercing employers into employing specific individuals.
- Employers must comply with enterprise agreements or face penalties.
- Litigation representatives may be appointed for persons under legal incapacity.
❌ Tends to be rejected
- A court dismissed a case where supplemental orders concerning taxation of costs were sought.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The court allowed the use of text messages and emails to notify someone about legal proceedings.
Who was involved?
A union, workers, a contractor, and an employee were involved in a dispute over alleged breaches of workplace laws.
How did the court decide, and why?
The court decided that traditional methods like personal delivery didn't work to notify the person. Texts and emails are more likely to reach them.
Which laws or rules were applied?
The Fair Work Act 2009 (Cth) and Federal Court Rules 2011 (Cth) were used.
What was the argument that mattered most?
It was argued that personal service wasn't practical, but text messages and emails would likely inform the person of the legal action against them.
Was the decision for or against the person who brought the case?
The decision was in favour of the union and workers bringing the cross-claim.
What does this mean for someone in a similar situation?
Someone facing similar issues can use alternative methods like texts and emails to notify others about legal proceedings if traditional means fail.
What evidence or documents mattered?
Evidence of attempts at personal service and affidavits explaining why text messages and emails were suitable alternatives were important.
Can a decision like this be appealed?
Yes, decisions can often be appealed to a higher court if there are grounds for appeal.
Is it worth getting a solicitor for a case like this?
It is highly recommended to consult with a qualified solicitor for legal advice in such cases.
