VadeLab
AllowedFederal Court·

Federal Court Grants Judicial Review of H&C Application Due to Lack of Empathy

Case No.

📌 In brief

The Federal Court granted a judicial review application after finding that the Immigration Officer's refusal of a humanitarian and compassionate (H&C) application was unreasonable. The Court determined that the Officer failed to consider the applicants' situation compassionately and holistically.

⚖️ Legal holding

An immigration officer must consider humanitarian and compassionate factors holistically and with empathy when reviewing applications.

Topics

humanitarian and compassionate groundsempathetic approachholistic consideration

Provisions

📖 What the law says

Immigration and Refugee Protection Act s.25

This rule says that Canada's Minister of Immigration must look at the specific situation of a person in Canada who asks for permanent residency but doesn't meet all the usual rules. The Minister can grant them permanent resident status or an exemption if it's justified by humanitarian reasons.

Plain-English explanation — does not replace advice from a lawyer.

📖 Technical summary

The Federal Court found that the Immigration Officer's refusal of the H&C application was unreasonable due to a lack of empathy and holistic consideration of the applicants' circumstances.

📜 Headnote Official document

The Federal Court granted the judicial review application, finding that the Immigration Officer's refusal of the humanitarian and compassionate (H&C) application was unreasonable due to a lack of holistic and empathetic consideration of the applicants' circumstances.

📚 Full judgment Official document

Date: 20260420 Docket: IMM-2196-25 Citation: 2026 FC 526 Ottawa, Ontario, April 20, 2026 PRESENT: The [NAME]: [NAME] Applicants and THE MINISTER OF CITIZENSHIP AND IMMIGRATION Respondent

JUDGMENT AND

REASONS I. Overview [ 1 ] The Adult Applicants, [NAME] [individually, Principal Applicant or [NAME]], [NAME] [individually, Associate Applicant or [NAME]], and their minor daughter [Minor Applicant] are Spanish citizens. The Adult Applicants also are Ecuadorian nationals. Another minor child of the family who was born in Canada is not a party to the Applicants’ judicial review application. [ 2 ] The [NAME] and the [NAME] met in school when they were 13 years old. They began dating at 15, and had their first child, the Minor Applicant, at 16 years old, in 2009. They tried hard to make life work in Spain but had difficulties making ends meet because their families had left Spain during the economic crisis. The [NAME]’s sister – along with their father, mother, and other siblings – had moved to Canada, and she invited the Applicants to join her. The Applicants initially refused. Around that time, their problems were growing: the Minor Applicant was diagnosed with a learning disability; the Adult Applicants faced ongoing relationship problems; and their financial situation was unstable. [ 3 ] At some point prior to 2017, the [NAME] visited her family in Canada where, reunited with her family, she was happy. Consequently, in 2017, the Adult Applicants made the decision that the [NAME] and the Minor Applicant would go to Canada and that the [NAME] would join them a few months later. The [NAME] arrived in Canada in December 2017, to join the [NAME] and the Minor Applicant who arrived in Canada a few months earlier in June 2017. They all arrived as foreign nationals. [ 4 ] The Applicants lived with the [NAME]’s sister until they could afford to rent their own apartment. Although they had to move back in with the [NAME]’s sister when the Covid-19 pandemic hit, they managed to move out again once the [NAME] was able to work again. The Minor Applicant went to school, which offered specialized education to account for her learning disability. The [NAME] worked in construction and ultimately started his own construction business. In 2021, the Adult Applicants had their second child, a Canadian citizen, who they believe also has a learning disability; tests were being undertaken at the time of the H&C application, and he had begun speech therapy. [ 5 ] In May 2023, they filed an application for permanent residence on humanitarian and compassionate [H&C] grounds pursuant to paragraph 25(1) of the Immigration and Refugee Protection Act , SC 2001, c 27 [ IRPA ]. The H&C application was based on the grounds of establishment, the best interest of the children, and hardship upon return to Spain, because of the economic situation there, or upon return to Ecuador, where crime and gender-based violence remain prominent. [ 6 ] An Immigration, Refugees and Citizenship Canada immigration officer [Officer] refused the Applicants’ H&C application in January 2025 [Decision]. The Applicants seek judicial review of the Decision, arguing that the officer failed to adopt an empathetic approach, miscomprehended or ignored essential aspects of the Applicants’ request and, therefore, failed to consider the matter globally. The Respondent disagrees and maintains that there is nothing in the Decision that amounts to a reviewable error; the Applicants essentially are asking the Court to reweigh the evidence considered by the Officer and come to a different conclusion. [ 7 ] For the reasons below, I find the Applicants have shown that the Decision is unreasonable. It is not evident on the face of the Decision that the Officer considered the Applicants’ circumstances compassionately and empathetically. I thus will grant the Applicants’ judicial review application.

II. Analysis A. The Decision is Unreasonable [ 8 ] There is no dispute that the presumptive standard of reasonableness applies to the Court’s review of this matter. A reasonable decision is one that bears the hallmarks of justification, intelligibility and transparency, with a logical chain of analysis and internally coherent reasons that permit the Court “to connect the dots on the page where the lines, and the direction they are headed, may be readily drawn” : Canada (Minister of Citizenship and Immigration) v Vavilov , 2019 SCC 65 at para 97, citing [NAME] v Canada (Minister of Citizenship and Immigration) , 2013 FC 431 at para 11. [ 9 ] Further, the administrative decision-maker must have taken a contextual, global approach to H&C review and considered whether the evidenced facts would excite in a reasonable person, in a civilized community, a desire to relieve the misfortunes of another: [NAME] v Canada (Citizenship and Immigration) , 2015 SCC 61 [ [NAME] ] at para 13, citing [NAME] v Canada (Minister of Citizenship and Immigration) (1970), 4 IAC 338 [ [NAME] ]. As this Court previously has observed, compassion requires an empathetic approach: [NAME] v Canada (Citizenship and Immigration) , 2011 FC 1212 at para 34. In other words, when determining an H&C application, an officer must consider not just hardship but also the [NAME] test, namely, humanitarian and compassionate factors in the broader sense: [NAME] v Canada (Citizenship and Immigration) , 2017 FC 72 at para 33. [ 10 ] Bearing the above principles in mind, I find that there is little in the Decision to show that the Officer considered the Applicants’ situation compassionately. As an example, the Officer failed, in my view, to consider the fact that if the Applicants were to return to Spain, they no longer had a home, family members, or support systems there, which was central to their H&C application: [NAME] v Canada (Citizenship and Immigration) , 2022 FC 277 [ [NAME] ] at para 37. Rather than considering the Applicants’ establishment factors holistically, the Officer looked at various factors separately, such as their self-sufficiency, acquired job skills, volunteerism, attendance at church, and their extended family residing in Canada, without considering the effect removal would have on these Applicants, including the hardship they may face without any supports (which prompted their move here): [NAME] , above at para 36; [NAME] , above at para 45. [ 11 ] In addition, regarding the factor of the Applicants’ self-sufficiency, I find the Officer’s assessment of this factor is indicative of turning a positive factor into a negative one. Instead of attributing positive or even neutral weight to their employment and financial stability in Canada, the Officer instead unreasonably discounted their situation by determining it was “expected for those residing in Canada” and assigned negative weight to this factor because of their lack of authorization to work as foreign nationals in Canada. [ 12 ] Although the Officer is entitled to take the Applicants’ negative immigration history into account, they cannot “wield it to diminish otherwise meritorious establishment factors” : [NAME] v Canada (Citizenship and Immigration) , 2025 FC 149 at para 20 [ [NAME] ]. Further, this Court has held that “it is unreasonable to require, without more explanation, an ‘extraordinary’ level of establishment” ; the question is whether an applicant deserves H&C relief, not whether they have made “a special contribution to society” : [NAME] v Canada (Citizenship and Immigration) , 2017 FC 1185 at para 13. [ 13 ] Regarding the Applicants’ volunteerism and weekly church attendance, I find that the Officer unreasonably applied a hardship lens to this aspect of the Applicants’ establishment by considering whether they would be able to continue these activities in Spain (i.e. if they were unable to obtain permanent resident status in Canada): [NAME] , above at para 21. [ 14 ] I find the Officer’s assessment of the Applicants’ establishment in Canada determinative and, therefore, I decline to address the Officer’s analysis of the best interests of the children.

III. Conclusion [ 15 ] For the above reasons, the judicial review application is granted. The Decision is set aside, with the matter remitted to a different officer for redetermination. [ 16 ] None of the parties proposed a serious question of general importance for certification. I find that none arises in the circumstances.

JUDGMENT in IMM-2196-25 THIS COURT’S

JUDGMENT is that : The judicial review application is granted. The January 15, 2025 decision of an Immigration, Refugees and Citizenship Canada immigration officer refusing the Applicants’ application for permanent residence on humanitarian and compassionate grounds is set aside. The matter will be remitted to a different officer for redetermination. There is no question for certification. "[NAME]" Judge FEDERAL COURT SOLICITORS OF RECORD DOCKET: IMM-2196-25 STYLE OF CAUSE: [NAME] v THE MINISTER OF CITIZENSHIP AND IMMIGRATION PLACE OF HEARING: toronto, ontario DATE OF HEARING: march 30, 2026

JUDGMENT AND

REASONS: [NAME] J. DATED: April 20, 2026 APPEARANCES: [NAME] For The ApplicantS [NAME] For The Respondent SOLICITORS OF RECORD: [COMPANY], Ontario For The ApplicantS Attorney General of Canada Toronto, Ontario For The Respondent

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The officer should have considered the applicants' lack of home, family members, or support systems in Spain.
  • The officer should have holistically assessed the applicants' self-sufficiency, job skills, volunteerism, and church attendance rather than evaluating them separately.
  • The officer should not have discounted the applicants' employment and financial stability in Canada as merely expected for residents.
  • The officer should not have focused on the applicants' inability to continue volunteering and attending church in Spain through a hardship lens.

❌ Tends to be rejected

  • The officer failed to consider the applicants' situation compassionately and empathetically.
  • The officer looked at various factors separately without considering the overall impact on the applicants.
  • The officer unreasonably discounted the applicants' stable employment and financial situation in Canada.
  • The officer applied a hardship lens to the applicants' volunteerism and church attendance.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Federal Court granted the judicial review application, setting aside the Immigration Officer's refusal of the humanitarian and compassionate (H&C) application.

What was the dispute about?

The dispute was about whether the Immigration Officer had reasonably assessed the humanitarian and compassionate (H&C) application for permanent residence.

How did the court decide, and why?

The Court decided to grant the judicial review application because the Officer failed to consider the applicants' situation compassionately and holistically.

Which laws or rules were applied?

The Immigration and Refugee Protection Act, specifically section 25(1), was applied.

What was the argument that mattered most?

The argument that mattered most was that the Officer failed to adopt an empathetic approach and consider the applicants' circumstances compassionately and holistically.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case, granting the judicial review application.

What does this mean for someone in a similar situation?

This means that individuals in similar situations should ensure that their humanitarian and compassionate (H&C) applications are presented with a comprehensive and empathetic approach.

What evidence or documents mattered?

The judgment does not specify the exact evidence or documents that mattered, but it emphasized the need for a holistic and empathetic consideration of the applicants' circumstances.

Official source: Federal Court headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the Federal Court. It is a reproduction of an official work published by the Government of Canada, and the reproduction has not been produced in affiliation with, or with the endorsement of, the Government of Canada. It is not an official version.
Federal Court Grants Judicial Review of H&C Application | VadeLab