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DismissedFederal Court·

Federal Court Rules on CHRC's Decision to Decline Dealing with Previous Arbitration Issues

Case No.

📌 In brief

In this case, the Canadian Human Rights Commission (CHRC) decided not to investigate a human rights complaint because the issues were already addressed through previous arbitration. The Federal Court agreed with the CHRC's decision, stating that the complaint was not dealt with as the issues were already resolved in arbitration.

⚖️ Legal holding

An employer's handling of accommodation and harassment complaints can be adequately addressed through arbitration, barring further human rights complaints if the issues were previously resolved.

Topics

human rightsarbitrationworkplace accommodation

Provisions

📖 What the law says

Canadian Human Rights Act s.41

This rule states that the Canadian Human Rights Commission must handle complaints unless certain conditions are met. For example, the Commission can decide not to deal with a complaint if the person should have used other available complaint procedures, or if another federal law provides a more suitable way to handle the complaint, or if the complaint is outside the Commission's authority, or if it's trivial, frivolous, vexatious, or made in bad faith, or if too much time has passed since the last discriminatory act.

Plain-English explanation — does not replace advice from a lawyer.

📖 Technical summary

The Canadian Human Rights Commission declined to deal with the applicant's complaint due to previous arbitration addressing the same issues.

📜 Headnote Official document

The Canadian Human Rights Commission (CHRC) decided not to deal with a human rights complaint, concluding that the issues were adequately addressed through previous arbitration. The Federal Court upheld the CHRC's decision, ruling that the complaint was not dealt with as the issues were already resolved in arbitration.

📚 Full judgment Official document

Date: 20260203 Docket: T-113-25 Citation: 2026 FC 151 Ottawa, [NAME], February 3, 2026 PRESENT: The Honourable Mr. Justice Manson BETWEEN: [NAME] Applicant and [NAME] Respondent

JUDGMENT AND

REASONS I. Introduction [ 1 ] This is an application for judicial review of a Canadian Human Rights Commission (the “[NAME]” ) decision not to deal with the Applicant’s human rights complaint (the “Decision” ) under paragraph 41(1)(d) of the Canadian Human Rights Act , RSC 1985, c H-6 ( CHRA ). [ 2 ] For the reasons that follow, the application is dismissed.

II. Background [ 3 ] The Applicant worked for the Respondent for approximately 30 years. After being dismissed, the Applicant was reinstated following a labour arbitration in 2017. After returning to work in May 2017, the Applicant suffered an off-duty injury in July 2017 and was off-duty until he returned to work briefly in June 2018 in an accommodated arrangement of two-hour shifts. [ 4 ] The Applicant alleges that, after his return, the Respondent failed to provide meaningful accommodation, including flexibility to attend physiotherapy. He also alleges mocking, name calling, and workplace jokes about his injuries, improper requests for medical information, and pressure to return to work despite his unresolved harassment and discrimination concerns. In 2018, the Applicant filed an internal harassment complaint. In 2019, the Respondent provided the investigation results, which substantiated or partially substantiated some allegations. [ 5 ] In June 2018, the Respondent received medical information that the Applicant was unfit for all work duties. The Applicant did not perform any work for the Respondent after June 27, 2018. Over the next four years, the Respondent made multiple attempts to engage the Applicant in an accommodated process for his to return to work, including communication from its [NAME]. The Applicant communicated inconsistently with the Respondent and did not engage further in the accommodation process. [ 6 ] The Respondent closed the Applicant’s employment file on October 12, 2022, relying on medical information that the Applicant was unfit for work and that recovery was not expected. The Applicant disputes the overall fairness and adequacy of how the Respondent handled his situation, including the steps that culminated in the closure of his employment file. [ 7 ] The Applicant’s union advanced three grievances on his behalf alleging: 1. failure to accommodate; 2. harassment and failure to take remedial action leading to constructive dismissal; and 3. continued failure to accommodate resulting in the closure of the Applicant’s employment file. [ 8 ] These grievances proceeded to arbitration before the Canadian Railway Office of Arbitration and Dispute Resolution. The arbitrator dismissed all three grievances on May 9, 2024 (the “Arbitration Decision” ). [ 9 ] The Applicant also filed a complaint with [NAME]. [NAME] invited submissions and received written submissions and reply submissions from both parties.

III. The Decision [ 10 ] [NAME] issued the Decision on December 6, 2024, declining to deal with the Applicant’s complaint and closing the file. The Decision addressed only the preliminary screening issue, wherein [NAME] decides whether to “deal with” the complaint by proceeding to investigation or other steps, or to “not deal with” it and close the file. [NAME] concluded it was “plain and obvious” that paragraph 41(1)(d) of the CHRA applied because the Arbitration Decision had already addressed the essence of the Applicant’s allegations. [NAME] stated that, at the preliminary stage, allegations are presumed true and [NAME] may only decide not to deal with a complaint if it is “plain and obvious” that a preliminary issue applies, citing [NAME] v [NAME] , 2012 FCA 117 at paragraphs 50-51. [ 11 ] [NAME] summarized the Applicant’s position that the arbitration did not provide a fair or comprehensive resolution, and that it demonstrated bias, contradictions, and a lack of a trauma-informed approach. The Applicant also urged [NAME] to proceed on public interest grounds. [NAME] summarized the Respondent’s position that the same allegations had been raised and determined through three grievances, each dismissed in the Arbitration Decision, and that it would be unfair to require the Respondent to respond to essentially the same allegations in a second process. [ 12 ] [NAME] recognized that, when another process has addressed the complaint, it must consider whether barring the complaint would result in unfairness, including by looking at procedural fairness in the first process and differences between the processes. The Decision set out a list of factors, reproduced in Appendix A of the Decision, including the authority of the other decision maker to decide human rights issues, whether the issues were essentially the same, whether the complainant had a chance to raise relevant human rights issues, whether reviews or appeals were finished, and whether justice requires dealing with the complaint anyway. [ 13 ] [NAME] reviewed the applicable jurisprudence regarding prior proceedings and finality, including British Columbia ( Workers’ Compensation Board) v [NAME] , 2011 SCC 52 [ [NAME] ], [NAME] v [NAME] (Regional Police Services Board) , 2013 SCC 19 [ [NAME] ], and [NAME] v Canada (Attorney General) , 2012 FCA 119 [ [NAME] ]. [NAME] specifically addressed paragraph 41(1)(d) of the CHRA . [ 14 ] [NAME] then compared the Applicant’s allegations in the complaint to the Arbitration Decision. In substance, [NAME] concluded that the Arbitration Decision addressed accommodation and scheduling flexibility, the Respondent’s handling of medical information and requests, allegations of inappropriate comments and the internal harassment investigation, alleged ongoing harassment and a toxic work environment, and the rationale for closing the Applicant’s employment file. [ 15 ] [NAME] also considered whether relying on the arbitration outcome would cause unfairness. It concluded there was no evidence of a breach of procedural fairness in the arbitration proceeding, noting that the Applicant was represented by his union, the Arbitration Decision outlined the union’s position, and the Applicant had an opportunity to know the case to meet and a chance to meet it. [ 16 ] [NAME] acknowledged the Applicant’s disagreements with the Arbitration Decision, including allegations of bias and lack of a trauma-informed approach, but stated that it was not an appeal body for the Arbitration Decision and that the Applicant’s disagreement with the arbitrator’s findings did not establish unfairness. [NAME] stated that the proper avenue for the Applicant to challenge alleged errors in the Arbitration Decision was judicial review of that decision to the Federal Court.

IV. Issues [ 17 ] The issues are the following:

1. Was it reasonable for [NAME] to conclude, under paragraph 41(1)(d) of the CHRA, that the Arbitration Decision had addressed the essence of the Applicant’s allegations such that [NAME] should not deal with the complaint? 2. Was it reasonable for [NAME] to conclude that declining to deal with the complaint would not result in unfairness to the Applicant, having regard to the Applicant’s submissions about bias, the absence of a trauma-informed approach, and barriers to further recourse? V. Standard of Review [ 18 ] The standard of review with respect to [NAME]’s substantive findings is reasonableness ( Canada (Minister of Citizenship and Immigration) v [NAME] , 2019 SCC 65 [ [NAME] ] at para 25; [NAME] at para 6). In this context, [NAME] is performing its screening function and is “to be afforded great latitude in exercising its judgment and in assessing the appropriate factors when considering the application of paragraph 41(1)(d)” of the CHRA ( [NAME] v Canada (Attorney General) , 2024 FC 781 at para 11; [NAME] v Canada (Attorney General) , 2013 FC 301 at para 39).

VI. Analysis A. Statutory Framework [ 19 ] Paragraph 41(1)(d) of the CHRA assigns [NAME] a screening function wherein [NAME] may decline to deal with a complaint that is trivial, frivolous, vexatious, or made in bad faith. [NAME] may treat relitigation of issues already addressed in substance through another appropriate process as “vexatious” within the meaning of paragraph 41(1)(d) ( [NAME] at para 34). B. Reasonable Assessment of the Essence of the Applicant’s Allegations [ 20 ] The Applicant submits that [NAME] treated the existence of the Arbitration Decision as dispositive and imported issue estoppel and abuse of process into paragraph 41(1)(d) of the CHRA in a way the statute does not support and without the contextual analysis required by the jurisprudence. The Respondent submits that [NAME] conducted the individualized comparison required, and that the Decision was reasonable on the record. [ 21 ] The Decision does not support the Applicant’s characterization that [NAME] dismissed the complaint merely because arbitration occurred. [NAME] reviewed the complaint allegations and set out, in some detail, how the Arbitration Decision treated those same subjects across the three grievances. [NAME]’s reasons reflect a recognition that overlap must be assessed, not presumed. This approach accords with the case law [NAME] cited in its reasons, including that [NAME] must turn its mind to the prior decision and consider the issues that were raised ( [NAME] v [NAME] , 2014 FC 351 [ [NAME] ] at paras 17-19; [NAME] v [NAME] , 2014 FC 138 [ [NAME] ] at para 99, citing [NAME] v [NAME] ([NAME]) , 2000 CanLII 17127 (FCA), [2000] 4 FC 145 at para 28). [ 22 ] [NAME]’s treatment of the accommodation allegations illustrates this consideration. It identified the Applicant’s claim that he was denied time off or flexible start times for physiotherapy and that medical restrictions were removed or ignored. It then described the arbitrator’s consideration of the doctor’s request for flexibility, the arbitrator’s analysis of the medical basis for flexibility, and the arbitrator’s conclusion that flexibility was not established as a medical requirement and that reasonable accommodation had been provided. [ 23 ] The same is true of the Applicant’s harassment and toxic workplace allegations. [NAME] did not treat the internal harassment investigation as determinative. Rather, it described the arbitrator’s engagement with the investigation findings, including the arbitrator’s view that the internal findings were not binding, the arbitrator’s assessment of remedial steps, and the arbitrator’s conclusion that there was no continuing pattern of harassment after remediation. [ 24 ] On employment file closure, [NAME] described the arbitrator’s findings concerning the Applicant’s failure to re-engage with the Respondent in the accommodation process, the lack of the Applicant’s reasonable prospect of a return to work, and the arbitrator’s conclusion that it was reasonable for the Respondent to close the employment file. [ 25 ] [NAME]’s conclusion that the Arbitration Decision addressed the essence of the allegations was justified by the reasoning it provided and by the links it drew to the grievance issues and outcomes. [ 26 ] The Applicant argues that the arbitration process was focused on the collective agreement and was not capable of vindicating quasi-constitutional human rights protections with the “rigour and remedial flexibility” of the CHRA . This submission invites a broad pronouncement about what grievance arbitration can or cannot do as a matter of law, which is not relevant to determining the merits of this application. The question on this application is narrower: whether [NAME] concluded, in a way that is intelligible and justified in relation to the record and the legal constraints ( [NAME] at paras 15, 86, 99, 101), that the Arbitration Decision addressed the essence of the Applicant’s complaint allegations such that paragraph 41(1)(d) of the CHRA applied. [NAME]’s reasons show it answered that question based on specific overlaps between the complaint and the grievances addressed in the Arbitration Decision. [ 27 ] The Applicant also submits that [NAME] failed to appreciate that the complaint included systemic discrimination allegations that were not addressed in arbitration. The Decision shows that [NAME] acknowledged that submission and concluded there was no indication that the arbitrator failed to consider broader allegations placed before her. The Applicant also argues that there was an absence of a trauma-informed approach in the Arbitration Decision, which [NAME] failed to appreciate. However, both in substance and context, [NAME] treated the trauma-informed submission as part of a broader invitation to re-assess the merits and quality of the arbitral reasoning. It was reasonable for [NAME] to decline to do so. Nothing in paragraph 41(1)(d) of the CHRA requires [NAME] to adjudicate the reasonableness of arbitration reasons or to treat disagreement with the arbitrator’s evaluative approach as proof that the arbitration was unfair. It is not [NAME]’s tasks to analyze whether the decision-maker “got it right” ( [NAME] v [NAME] of Public Employees , 2021 FC 847 at para 37, citing [NAME] v [NAME]’s Association, ILA Local 269 , 2020 FC 341 at para 12). [ 28 ] [NAME]’s reasons set out that the arbitration dealt directly with disability-related scheduling accommodations, alleged harassment and discriminatory comments, the Respondent’s responses, and the Applicant’s engagement with the accommodation process. It was reasonable for [NAME] to conclude that the arbitrator’s findings and determinations addressed the essence of the Applicant’s complaint, even if the Applicant would have preferred a different analysis or different outcome. [ 29 ] The Applicant also submits that [NAME] ’s reliance on “vexatiousness” improperly imported issue estoppel and abuse of process. [NAME] ’s reasons, however, cite authorities connecting relitigation and abuse of process concepts to paragraph 41(1)(d) of the CHRA ( [NAME] at para 34) and Federal Court decisions upholding [NAME]’s approach where the essence of allegations has already been addressed ( [NAME] at para 19; [NAME] v [NAME] , 2010 FC 416 at para 11). Whether the underlying concern is described as relitigation, finality, or vexatiousness in the statutory sense, [NAME]’s task remained to assess the relationship between the prior process and the complaint. It did so. C. Reasonable Assessment of the Arbitration Process’ Procedural Fairness [ 30 ] The Applicant submits that [NAME] failed to meaningfully assess whether it would be unfair to rely on the arbitration outcome to bar his complaint. He points to alleged bias, alleged contradictions in the Arbitration Decision, the absence of a trauma-informed approach, and the union’s refusal to pursue judicial review of the Arbitration Decision. [ 31 ] [NAME] identified the correct legal constraints, that it must look at whether the arbitration process was procedurally fair and whether fairness nonetheless requires [NAME] to deal with the complaint ( [NAME] at paras 122-127). It specifically invoked [NAME] and [NAME] for the balance between finality and fairness. [NAME] then explained why it found no procedural unfairness in the arbitration process, referring to the Applicant’s union representation and the arbitrator’s engagement with the union’s case. [ 32 ] The Applicant’s submissions about a trauma-informed approach and asserted contradictions largely attack the quality of the arbitral reasoning and the merits of the Arbitration Decision. [NAME] reasonably treated those points as outside its role on a paragraph 41(1)(d) screening decision, distinguishing between a procedural fairness concern about the arbitration process and dissatisfaction with how the arbitrator weighed evidence and reached conclusions. [ 33 ] Regarding the Applicant’s asserted bias in the arbitration, [NAME] expressly addressed that submission and concluded there was no indication that the arbitrator exhibited bias. In [NAME]’s view, the arbitrator considered the allegations related to discrimination and harassment in reaching her conclusions and analyzed the medical evidence in detail and dismissed the Applicant’s need for flexible working hours for reasons thoroughly explained in the Arbitration Decision. The Applicant has not shown that this [NAME] conclusion lacks justification. [ 34 ] The Applicant also submits that [NAME] failed to grapple with the arbitrator’s treatment of the internal harassment investigation findings and systemic discrimination concerns. As noted above, [NAME]’s reasons demonstrate that it summarized the arbitrator’s reasons for not treating the internal findings as binding and for concluding the substantiated concerns had been remedied, treating it as part of the arbitration’s evidentiary assessment. The Applicant may disagree with that approach, but [NAME] reasonably treated it as part of the merits and evidentiary assessment undertaken at arbitration, not as demonstrating that the arbitration failed to address the essence of the allegations. [ 35 ] The union’s alleged refusal to pursue judicial review of the Arbitration Decision raises a different point because the Applicant argues that [NAME] told him to both seek judicial review of the Arbitration Decision and at the same time failed to acknowledge that he could not do so independently and that the union refused based on cost. The Respondent disputes the evidentiary foundation for this point, noting that the union’s refusal to pursue judicial review of the Arbitration Decision appears in the Applicant’s memorandum but not elsewhere in the record. [ 36 ] Even accepting that the Applicant asked his union to seek judicial review of the Arbitration Decision and the union declined, that does not establish that [NAME] ’s screening decision is unreasonable. [NAME]’s reasons would have been clearer if they had addressed this submission directly, the question on judicial review is whether any shortcomings or flaws in a decision are sufficiently central or significant to render the decision unreasonable ( [NAME] at para 100; [NAME] v Canada (Citizenship and Immigration) , 2025 SCC 21 at para 49). I am not persuaded that the Decision is unreasonable. [ 37 ] [NAME] did not treat exhaustion of judicial review as a precondition to applying paragraph 41(1)(d) of the CHRA . [NAME]’s core reasoning treated the Arbitration Decision as final for the purposes of assessing whether substantially the same issues were addressed and that the arbitration process was not shown to be procedurally unfair. [NAME]’s determinative fairness finding was that the arbitration process itself afforded the opportunity for the Applicant to know and meet the case, and that there was no evidence of procedural unfairness in that process. [NAME]’s comment that judicial review is the avenue to challenge arbitral errors does not transform the paragraph 41(1)(d) screening analysis into an assessment dependant on whether judicial review of the prior decision was pursued. [ 38 ] To the extent the Applicant’s complaint is that the union failed to represent him fairly in deciding whether to pursue judicial review of the Arbitration Decision, the Respondent submits that the [NAME] provides a dedicated statutory avenue for that dispute, including a duty of fair representation complaint. Where [NAME] declines to deal with a complaint under paragraph 41(1)(d) on the basis that the essence of the allegations was addressed through a fair and comparable arbitration process, a complainant’s concerns about the adequacy of union representation are properly pursued through a duty of fair representation complaint rather than by seeking to relitigate the arbitral decision through [NAME] ( [NAME] v [NAME] , 2017 FC 438 at para 63). [ 39 ] The Applicant relies on [NAME] v [NAME] , 2024 FC 198, [NAME] v Canada (Revenue Agency) , 2025 FC 1, and [NAME] v [NAME] , 2025 ONSC 6223, to support his arguments that the Decision was unreasonable. Those decisions turn on their own facts, which are quite different from the facts of this matter. Those decisions are distinguishable. [ 40 ] [NAME]’s reasons as a whole and the screening context, the Applicant has not met his burden to show that the Decision is unreasonable ( [NAME] at paras 99-100). D. Costs [ 41 ] Both parties seek costs. The Respondent has been successful. The parties made no submissions identifying special circumstances that would justify departing from the usual result that costs follow the event. The Respondent is entitled to costs, assessed in accordance with column 2 of Tariff B.

VII. Conclusion [ 42 ] The application is dismissed. [ 43 ] The Respondent is awarded costs, to be assessed in accordance with column 2 of Tariff B.

JUDGMENT in T-113-25 THIS COURT’S

JUDGMENT is that : The application is dismissed. The Respondent is awarded costs, to be assessed in accordance with column 2 of Tariff B. "Michael D. Manson" Judge FEDERAL COURT SOLICITORS OF RECORD DOCKET: T-113-25 STYLE OF CAUSE: [NAME] v [NAME] OF HEARING: Toronto, [NAME] OF HEARING: January 29, 2026

JUDGMENT AND

REASONS: MANSON J. DATED: february 3, 2026 APPEARANCES : [NAME] For The Applicant [NAME] For The Respondent SOLICITORS OF RECORD : [NAME] & Solicitors Hamilton, [NAME] For The Applicant [COMPANY], [NAME] For The Respondent

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The human rights commission reasonably concluded that the arbitration decision had already addressed the core issues of the applicant's complaint.
  • The human rights commission is not an appeal body for arbitration decisions, and disagreement with the arbitrator's findings does not prove unfairness.
  • The human rights commission properly assessed the relationship between the prior arbitration process and the current complaint.
  • Concerns about the adequacy of union representation should be pursued through a duty of fair representation complaint, not by relitigating the arbitration decision.

❌ Tends to be rejected

  • The applicant's argument that the arbitration process was not capable of fully addressing human rights protections was not relevant to the court's decision.
  • The applicant's claims of bias and a lack of a trauma-informed approach in the arbitration were seen as attempts to re-assess the merits of the arbitration, which the commission reasonably declined to do.
  • The applicant's disagreement with the arbitrator's assessment of the internal harassment investigation findings was treated as a merits issue, not a failure to address the essence of the allegations.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Canadian Human Rights Commission (CHRC) was allowed to decline dealing with the human rights complaint as the issues were already resolved through previous arbitration.

What was the dispute about?

The dispute was about whether the CHRC should investigate a human rights complaint given that the issues were previously addressed through arbitration.

How did the court decide, and why?

The court decided that the CHRC could decline to deal with the complaint because the issues were already resolved through arbitration, ensuring that the same issues were not relitigated.

Which laws or rules were applied?

The Canadian Human Rights Act, section 41(1)(d) was applied.

What was the argument that mattered most?

The argument that mattered most was that the issues were already resolved through arbitration, making it unnecessary for the CHRC to investigate the complaint.

Was the decision for or against the person who brought the case?

The decision was against the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation might find that the Canadian Human Rights Commission will not investigate a complaint if the issues were already resolved through arbitration.

What evidence or documents mattered?

The evidence and documents that mattered included the arbitration decision and the CHRC's decision not to deal with the complaint.

Official source: Federal Court headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the Federal Court. It is a reproduction of an official work published by the Government of Canada, and the reproduction has not been produced in affiliation with, or with the endorsement of, the Government of Canada. It is not an official version.