Union Successfully Expands Bargaining Unit Under Canada Labour Code

Order No.: 12180-U Supersedes: 12171-U IN THE MATTER OF THE Canada Labour Code - and - Metro Cable T.V. Maintenance and Service Employees’ Association, applicant, - and - [COMPANY]., Toronto, Ontario, employer. WHEREAS , on July 23, 2025, the [NAME] (the Board) received an application from the Metro Cable T.V. Maintenance and Service Employees’ Association (the applicant or the union), pursuant to section 18 of the Canada Labour Code  (the Code ), seeking to amend interim order no. 11776-U certifying it as the bargaining agent for a unit of employees of [COMPANY]. (the employer); AND WHEREAS the applicant seeks to expand its [NAME] by adding connected home technicians, service technicians and senior service technicians working at or from the employer’s location at [ADDRESS] in Barrie, Ontario (the [NAME] technician employees); AND WHEREAS , in accordance with the Board’s usual practice, it directed that notices of the application be posted in conspicuous places in the workplaces of all employees who were affected by the application; AND WHEREAS the employer initially opposed the application and argued that it should be dismissed as the expanded [NAME] sought by the applicant was not appropriate for collective bargaining or, alternatively, that a representation vote was required to assess the level of support within the expanded [NAME]; AND WHEREAS , as agreed with the parties, the Board suspended the treatment of the file to allow the parties to participate in a mediation session with its Industrial Relations Officer; AND WHEREAS , in a letter dated December 2, 2025, the employer confirmed on behalf of the parties that they had reached an agreement with respect to this application, as well as another application under section 18 of the Code (Board file no. 037504-C), stated that it no longer opposed these applications and asked the Board to process the applications in the normal course; AND WHEREAS , by interim order no. 12153-U dated January 27, 2026, the Board granted the application in Board file no. 037504-C and provided the parties with an opportunity to propose an amended [NAME] description for its consideration; AND WHEREAS the Board issued a final order in Board file no. 037504-C on March 31, 2026 (order no. 12171-U); AND WHEREAS ,   in the present application, there is no dispute, and the Board accepts, that the union is seeking an expansion of the [NAME], such that it has to demonstrate the appropriateness of the proposed expanded unit and satisfy the requirements of the double majority rule; AND WHEREAS the Board, in accordance with the double majority rule, has to ascertain the wishes of the employees to be added to the unit as well as the overall majority support within the expanded unit; AND WHEREAS the Board is satisfied that while the positions to be added are outside the scope of the original [NAME], their inclusion in the [NAME] will result in a unit that is as appropriate for collective bargaining as the existing unit; AND WHEREAS , following investigation of the application and consideration of the submissions of the parties concerned, including a review of the confidential membership evidence filed in respect of the [NAME] technician employees, the Board has determined that the applicant has demonstrated majority support within the group of employees that it seeks to add to the [NAME] and that those employees wish to be represented by the applicant; AND WHEREAS the Board has not received any objections or expressions of concern following the posting of the notices of application that would cause it to question the ongoing majority support of the employees within the [NAME]; AND WHEREAS the Board is satisfied that, in the circumstances, it can presume that there is ongoing support for the applicant from the employees in the [NAME] and accepts that the applicant continues to have majority support within its [NAME]; AND WHEREAS the Board is satisfied that the applicant has majority support within the group it seeks to add and within the overall proposed expanded [NAME], such that it has satisfied the requirements of the double majority rule; AND WHEREAS the parties clarified that, to be consistent with the collective agreement and the names of the positions at other locations in the [NAME], the positions of service technician and senior service technician should be referred to as service/install technician and senior service/install technician in the [NAME] description. NOW, THEREFORE , it is ordered by the [NAME] that the Metro Cable T.V. Maintenance and Service Employees’ Association be, and it is hereby certified to be, the bargaining agent for a unit comprising: all full-time employees of [COMPANY]. employed at or from the following locations in the classifications listed: i) 853, 855 and [ADDRESS] and [ADDRESS], Toronto, Ontario: material handler, stores, work order control coordinator, dispatch, [NAME] analyst, connected home technician, service/install technician, senior service/install technician, maintenance technician, construction technician, fibre technician, fibre/construction technician, platform technician and head end technician. ii) 234 and [ADDRESS], [ADDRESS], Ontario: dispatch, FSC analyst, connected home technician, service/install technician, senior service/install technician, maintenance technician, construction technician, fibre technician and fibre/construction technician. iii) [ADDRESS], Scarborough, Ontario: stores, work order control coordinator, dispatch, [NAME] analyst, connected home technician, service/install technician, senior service/install technician, maintenance technician, construction technician, fibre technician, fibre/construction technician, platform technician and head end technician. iv) [ADDRESS], Mississauga, Ontario: stores, work order control coordinator, dispatch, [NAME] analyst, connected home technician, service/install technician, senior service/install technician, maintenance technician, construction technician, fibre technician, fibre/construction technician, platform technician and head end technician. v) [ADDRESS], Vaughan, Ontario: material handler. vi) [ADDRESS], Etobicoke, Ontario: connected home technician, service/install technician, senior service/install technician, maintenance technician and head end technician. vii) 141 and [ADDRESS], Hamilton, Ontario: material handler, connected home technician, service/install technician, senior service/install technician, maintenance technician, platform technician and head end technician. viii) [ADDRESS], Barrie, Ontario: maintenance technician, construction technician, fibre technician, fibre/construction technician, material handler, connected home technician, service/install technician and senior service/install technician. ISSUED at Ottawa, this 1st day of May, 2026, by the [NAME]. [NAME]-Chairperson Reference: File No. 038912-C