Tenancy Tribunal Orders Tenant to Pay Damages and Arrears
📌 In brief
In this case, the Tenancy Tribunal ordered a tenant to pay $1,976.17 for rent arrears and damages after they did not attend their hearing. The landlord showed that the property was left in an untidy condition with damage beyond fair wear and tear.
⚖️ Legal holding
A tenant must leave premises reasonably clean and tidy, remove all rubbish, and compensate for damage beyond fair wear and tear.
📖 What the law says
This section outlines a tenant's responsibilities, including paying rent on time, keeping the property reasonably clean and tidy, and leaving it in a similar condition with all rubbish removed when moving out.
Plain-English explanation — does not replace advice from a lawyer.
📖 Technical summary
The tenant was ordered to pay damages and rent arrears following a non-attendance hearing.
📜 Headnote Official document
The Tenancy Tribunal ordered the tenant to pay $1,976.17 for rent arrears and damages after a non-attendance hearing. The landlord proved that the premises were left in an untidy condition with damage beyond fair wear and tear.
📚 Full judgment Official document
OUTCOME: Allowed
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[2026] NZTT 5418768
TENANCY TRIBUNAL AT REMOTE LOCATION | TE TARAIPIUNARA RETIHANGA
APPLICANT: [redacted]
Landlord
RESPONDENT: [redacted]
Tenant
TENANCY ADDRESS: [ADDRESS], [POSTCODE]
ORDER
1. [RESPONDENT] must pay [APPELLANT] [NAME] $1,976.17 immediately, calculated as shown in table below.
Description Landlord Tenant Rent arrears to 21 August 2025 $378.00 Rubbish removal (internal and external) $1,161.34 Green waste removal $113.00 Repairs: Holes in walls, bedrooms 1 and 4, lounge and dining rooms
$274.25
Cleaning: house, kitchen cupboards, shed and garage $640.13 Repairs: kitchen cupboard doors $147.08 Tyre removal $18.37 Total award $2,354.17 $378.00 Net award $1,976.17 Total payable by Tenant to Landlord $1,976.17
Reasons:
1. The landlord attended the hearing. The tenant did not.
2. I am satisfied that the tenant had received proper notice of the hearing time, date and place and chose not to attend.
3. The landlord has applied for compensation for damages and cleaning following the end of the tenancy.
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How much is owed for rent?
4. The tenancy ended on 21 August 2025 and the rent ledger was in credit by $378.00. The landlord provided rent records which prove the credit amount owing to the tenant at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
5. At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
6. The tenant did not leave the premises reasonably clean and tidy, and did not remove all rubbish.
7. The amounts ordered are proved.
Is the tenant responsible for the damage to the premises?
8. A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
9. Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
10. Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
11. Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
12. Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This
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applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
13. Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. [NAME] v Korck [2019] NZHC 1541.
14. The evidence provided by the landlord proved damage to the walls in bedrooms 1 and 4, the lounge and dining room and the kitchen cupboards was caused by the tenant’s careless acts or omissions during the tenancy The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
15. The amounts ordered are proved.
16. I have considered betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations and should not be better or worse off. In calculating depreciation, I have considered the age and condition of the items at the start of the tenancy and their likely useful lifespan.
M [NAME]
03 June 2026
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Please read carefully: Visit justice.govt.nz/tribunals/tenancy/rehearings-appeals for more information on rehearings and appeals.
Rehearings You can apply for a rehearing if you believe that a substantial wrong or miscarriage of justice has happened. For example: • you did not get the letter telling you the date of the hearing, or • the adjudicator improperly admitted or rejected evidence, or • new evidence, relating to the original application, has become available.
You must give reasons and evidence to support your application for a rehearing. A rehearing will not be granted just because you disagree with the decision. You must apply within five working days of the decision using the Application for Rehearing form: justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf
Right of Appeal Both the landlord and the tenant can file an appeal. You should file your appeal at the District Court where the original hearing took place. The cost for an appeal is $260. You must apply within 10 working days after the decision is issued using this Appeal to the District Court form: justice.govt.nz/tribunals/tenancy/rehearings-appeals
Grounds for an appeal You can appeal if you think the decision was wrong, but not because you don’t like the decision. For some cases, there’ll be no right to appeal. For example, you can’t appeal: • against an interim order • a final order, or the failure to make an order, where the amount in dispute on appeal is
less than $1000 • a final order to undertake work, or the failure to make an order, where the value of the
work in dispute on appeal is less than $1000.
Enforcement Where the Tribunal made an order about money or property this is called a civil debt. The Ministry of Justice Collections Team can assist with enforcing civil debt. You can contact the collections team on [PHONE] or go to justice.govt.nz/fines/civil-debt for forms and information.
Notice to a party ordered to pay money or vacate premises, etc. Failure to comply with any order may result in substantial additional costs for enforcement. It may also involve being ordered to appear in the District Court for an examination of your means or seizure of your property.
If you require further help or information regarding this matter, visit tenancy.govt.nz/disputes/enforcing- decisions or phone Tenancy Services on [PHONE].
Mēna ka hiahia koe ki ētahi atu awhina, kōrero ranei mo tēnei take, haere ki tenei ipurangi tenancy.govt.nz/disputes/enforcing-decisions, waea atu ki Ratonga Takirua ma runga [PHONE] ranei.
https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals https://www.justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals/ https://www.justice.govt.nz/fines/about-civil-debt/ https://www.tenancy.govt.nz/disputes/enforcing-decisions https://www.tenancy.govt.nz/disputes/enforcing-decisions http://www.tenancy.govt.nz/disputes/enforcing-decisions/
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A manaomia nisi faamatalaga poo se fesoasoani, e uiga i lau mataupu, asiasi ifo le matou aupega tafailagi: tenancy.govt.nz/disputes/enforcing-decisions, pe fesootai mai le Tenancy Services i le numera [PHONE].
Reasons:
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- Tenancy Tribunal Tenancy Tribunal Orders Tenant to Pay $1,692 for Rent Arrears and Damages
- Tenancy Tribunal Tenancy Tribunal Orders Tenant to Pay Rent and Arrears
- Tenancy Tribunal Tenant Must Pay Rent Arrears or Face Eviction
- Tenancy Tribunal Tenant Ordered to Pay $6,188.55 for Damages and Non-Compliance
- Tenancy Tribunal Conditional Termination Order Allows Tenant to Stay
- Tenancy Tribunal Tenancy Tribunal Rules Tenant Must Keep Property Clean and Register Pets
- Tenancy Tribunal Tenant Ordered to Pay Rent Arrears and Compensation
- Tenancy Tribunal Tenant Ordered to Pay Rent Arrears and Cleaning Costs
- Tenancy Tribunal Tribunal Orders Tenant to Clean Property or Face Penalties
- Tenancy Tribunal Tenant’s Abandoned Property Can Be Disposed Of By Landlord, Says Tenancy Tr…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Tenant leaves premises reasonably clean and tidy.
- Tenant removes all rubbish from the property.
- Tenant compensates for damage beyond fair wear and tear.
- Landlord must prove their case on the balance of probabilities.
- Tenant complies with reasonable conditions set by the landlord regarding pets, etc.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tenant must pay $1,976.17 for rent arrears and damages.
Who was involved?
A landlord and a tenant were involved in the dispute.
How did the court decide, and why?
The court decided based on evidence that the premises were left untidy with damage beyond fair wear and tear.
Which laws or rules were applied?
Sections 40(1)(e), (ca) and 49B of the Residential Tenancies Act 1786 were applied.
What was the argument that mattered most?
The landlord's evidence showing damage beyond fair wear and tear and untidiness at the end of tenancy.
Was the decision for or against the person who brought the case?
It was against the tenant.
What does this mean for someone in a similar situation?
Tenants must leave premises clean, remove rubbish, and compensate for damage beyond fair wear and tear.
What evidence or documents mattered?
Rent records and condition reports of the property were key pieces of evidence.
Can a decision like this be appealed?
Yes, both parties can appeal within 10 working days to the District Court.
Is it worth getting a lawyer for a case like this?
It is advisable to seek legal advice from a qualified lawyer.
