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AllowedTenancy Tribunal·

Tenant Ordered to Pay Rent Arrears and Cleaning Costs

Case No. [2026] NZTT 5453272

📌 In brief

In this case, a tenant was ordered to pay over $5,158.02 to their landlord due to unpaid rent, poor condition of the property at move-out, and failure to remove rubbish. The Tenancy Tribunal ruled that tenants must comply with their legal obligations when ending a tenancy.

⚖️ Legal holding

A tenant is liable for rent arrears, cleaning costs, rubbish removal, and repair expenses if they do not comply with their obligations at the end of a tenancy.

Topics

rent arrearscleaning obligations

Provisions

📖 What the law says

Residential Tenancies Act 1986 s.40

This section outlines a tenant's responsibilities, including paying rent on time, keeping the property reasonably clean and tidy, and notifying the landlord of any damage or repair needs. When a tenancy ends, the tenant must move out, remove all their belongings, leave the property reasonably clean and tidy, and remove all rubbish.

Plain-English explanation — does not replace advice from a lawyer.

📖 Technical summary

The Tenancy Tribunal ordered the tenant to pay rent arrears and compensate for cleaning, rubbish removal, and repairs.

📜 Headnote Official document

The Tenancy Tribunal ordered the tenant to pay $5,158.02 for rent arrears, cleaning, rubbish removal, and repairs after failing to leave the premises reasonably clean and tidy as required by law.

📚 Full judgment Official document

OUTCOME: Allowed

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[2026] NZTT 5453272

TENANCY TRIBUNAL AT REMOTE LOCATION | TE TARAIPIUNARA RETIHANGA

APPLICANT: [redacted]

Landlord

RESPONDENT: [redacted]

Tenant

TENANCY ADDRESS: [ADDRESS], [POSTCODE]

ORDER

1. [RESPONDENT] must pay [APPELLANT] [NAME] $5,158.02 immediately, calculated as shown in table below.

Description Landlord Tenant Rent arrears $1,032.24 Cleaning $760.78 Rubbish removal $3,084.48 Repairs: Painting $280.52 Total award $5,158.02 Total payable by Tenant to Landlord $5,158.02

Reasons:

1. Both parties attended the remote hearing.

2. The landlord has applied for rent arrears and compensation following the end of the tenancy.

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How much is owed for rent ?

3. The tenancy ended on 12 January 2026. The landlord provided rent records which prove the amount owing at the end of the tenancy was $1,032.24.

Did the tenant comply with their obligations at the end of the tenancy?

4. At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.

5. The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.

6. The landlord provided photos of the premises at the end of the tenancy. The photos showed that the property required a full house clean as well as specific cleaning of the kitchen cupboards and stove to bring the premises to a reasonably clean and tidy standard.

7. 18 m2 of rubbish from the interior and exterior had to be removed. Photos were provided in support of the claim. The landlord seeks compensation of $3,084.48. The compensation includes charges for labour and tip fees.

8. The amounts ordered are proven.

Is the tenant responsible for the damage to the premises?

9. A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.

10. Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.

11. Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income- related rent). See section 49B(3)(a) RTA.

12. Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's

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conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.

13. Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.

14. Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. [NAME] v Korck [2019] NZHC 1541.

15. The following damage was caused during the tenancy: Walls were damaged and required painting. The actual repair cost is depreciated by 40% as the premises had been repainted 2 years previously. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.

16. The amounts ordered are proven.

[NAME]

29 May 2026

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Please read carefully: Visit justice.govt.nz/tribunals/tenancy/rehearings-appeals for more information on rehearings and appeals.

Rehearings You can apply for a rehearing if you believe that a substantial wrong or miscarriage of justice has happened. For example: • you did not get the letter telling you the date of the hearing, or • the adjudicator improperly admitted or rejected evidence, or • new evidence, relating to the original application, has become available.

You must give reasons and evidence to support your application for a rehearing. A rehearing will not be granted just because you disagree with the decision. You must apply within five working days of the decision using the Application for Rehearing form: justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf

Right of Appeal Both the landlord and the tenant can file an appeal. You should file your appeal at the District Court where the original hearing took place. The cost for an appeal is $260. You must apply within 10 working days after the decision is issued using this Appeal to the District Court form: justice.govt.nz/tribunals/tenancy/rehearings-appeals

Grounds for an appeal You can appeal if you think the decision was wrong, but not because you don’t like the decision. For some cases, there’ll be no right to appeal. For example, you can’t appeal: • against an interim order • a final order, or the failure to make an order, where the amount in dispute on appeal is

less than $1000 • a final order to undertake work, or the failure to make an order, where the value of the

work in dispute on appeal is less than $1000.

Enforcement Where the Tribunal made an order about money or property this is called a civil debt. The Ministry of Justice Collections Team can assist with enforcing civil debt. You can contact the collections team on [PHONE] or go to justice.govt.nz/fines/civil-debt for forms and information.

Notice to a party ordered to pay money or vacate premises, etc. Failure to comply with any order may result in substantial additional costs for enforcement. It may also involve being ordered to appear in the District Court for an examination of your means or seizure of your property.

If you require further help or information regarding this matter, visit tenancy.govt.nz/disputes/enforcing- decisions or phone Tenancy Services on [PHONE].

Mēna ka hiahia koe ki ētahi atu awhina, kōrero ranei mo tēnei take, haere ki tenei ipurangi tenancy.govt.nz/disputes/enforcing-decisions, waea atu ki Ratonga Takirua ma runga [PHONE] ranei.

https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals https://www.justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals/ https://www.justice.govt.nz/fines/about-civil-debt/ https://www.tenancy.govt.nz/disputes/enforcing-decisions https://www.tenancy.govt.nz/disputes/enforcing-decisions http://www.tenancy.govt.nz/disputes/enforcing-decisions/

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A manaomia nisi faamatalaga poo se fesoasoani, e uiga i lau mataupu, asiasi ifo le matou aupega tafailagi: tenancy.govt.nz/disputes/enforcing-decisions, pe fesootai mai le Tenancy Services i le numera [PHONE].

Reasons:

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • Tenant agrees to pay arrears and comply with conditions set by the Tribunal.
  • Tenant complies with their obligations at the end of a tenancy, including leaving the property clean and tidy.
  • Tenant pays rent on time or avoids termination and financial penalties.
  • Tenant does not cause damage beyond fair wear and tear during occupancy.
  • Tenant removes all rubbish upon termination of lease agreement.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tenant was ordered to pay $5,158.02 for rent arrears and cleaning costs.

Who was involved?

A landlord and a tenant were involved in the dispute over unpaid rent and property condition at move-out.

How did the court decide, and why?

The Tribunal ruled based on evidence of non-compliance with tenancy obligations and financial records provided by the landlord.

Which laws or rules were applied?

Section 40(1)(e) of the Residential Tenancies Act 1986 was cited for tenant responsibilities at move-out.

What was the argument that mattered most?

The tenant's failure to leave the property clean and remove rubbish was a key factor in the decision.

Was the decision for or against the person who brought the case?

It was for the landlord, as they were awarded compensation by the Tribunal.

What does this mean for someone in a similar situation?

Tenants must ensure that properties are left clean and rubbish is removed at move-out to avoid financial penalties.

What evidence or documents mattered?

Photos of the property condition and rent records were crucial pieces of evidence.

Can a decision like this be appealed?

Yes, either party can appeal within 10 working days if they believe there was an error in the decision.

Is it worth getting a lawyer for a case like this?

It is advisable to seek legal advice from a qualified lawyer for specific guidance on your situation.

Official source: Tenancy Tribunal headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the Tenancy Tribunal and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.