Application for Manager Dismissed Due to Lack of Suitable Nominee
📌 In brief
The First-tier Tribunal dismissed the claimant's a person for the appointment of a manager because the claimant was not deemed suitable for the role. The claimant had conflicts with other residents and lacked experience in property management.
⚖️ Legal holding
An applicant must provide a suitable nominee for the appointment of a manager under section 24 of the Landlord and Tenant Act 1987.
📖 What the law says
The appropriate tribunal can appoint a manager to manage certain premises when they are satisfied with specific conditions. These conditions include breaches of obligations related to the management of the premises, unreasonable service charges, unreasonable variable administration charges, non-compliance with approved codes of practice, or other circumstances deemed just and convenient.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The claimant's a person for the appointment of a manager was dismissed due to a lack of a suitable appointee.
📜 Headnote Official document
The First-tier Tribunal dismissed the claimant's application for the appointment of a manager due to the claimant's unsuitability for the role, including conflicts with other lessees and lack of relevant experience.
📚 Full judgment Official document
OUTCOME: Dismissed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AX/LAM/2024/0022 Property : [ADDRESS] [POSTCODE] Applicant: [redacted] Respondent : [redacted] Type of [NAME] : Appointment of Manager Tribunal : Judge [NAME] [NAME] and Venue of Hearing : 21st October 2024; 10 [ADDRESS] [POSTCODE] Date of decision : 22nd October 2024
DECISION
The [NAME] for the appointment of a manager is dismissed.
Reasons 1. The Applicant is a joint lessee of one of 5 flats, Flat 1, in one of 3 blocks, Block 1, at the subject property, [ADDRESS] [POSTCODE]. The Respondent is the lessee-owned freeholder of the building.
2. The Applicant seeks for himself to be appointed as manager under section 24 of the Landlord and Tenant Act 1987.
3. The Tribunal issued directions on 26th June 2024 in accordance with which the Applicant has provided a bundle of 222 pages. The Respondent also submitted a bundle in accordance with the directions but, for
2 reasons unknown, it was not available to the Tribunal members at the hearing. In the event, it was possible to reach a decision without it.
4. The Tribunal inspected the property on the morning of 21st October 2024 and the hearing commenced later that day. The attendees were, both at the inspection and at the hearing: (a) The Applicant; and (b) Mr [APPELLANT], the lessee of Flat 9 and a director of the Respondent.
5. Unfortunately, there was a fundamental flaw with the [NAME]. The Applicant has nominated himself to be the manager but: (a) He is in serious conflict with some of his fellow lessees, including [NAME] allegations of assault and defamation. He told the Tribunal that the other lessees in Block 1 used to support him. Mr [APPELLANT] claimed to have their support now. The Applicant said he did not understand why but, by implication, accepted that they no longer supported him. The Tribunal’s appointed manager would have to be able to work co-operatively with the Respondent and other lessees in relation to communal issues but, irrespective of who may be at fault for the situation, the Applicant’s relationships with them is so poor that it would be a severe hindrance to proper management. (b) He is an architect who has no experience of residential property management other than in relation to the subject property. He emphasised that he cared deeply about the property since his mother lives in Flat 1 and his [NAME] in another flat in Block 2. The Tribunal accepts that he is strongly motivated and has put in a lot of work in managing the property over many years but that does not make up for a lack of knowledge, qualifications or experience in residential property management more generally. (c) While he has professional indemnity insurance, that is for his role as an architect, not as a residential building manager.
6. The Tribunal has to be satisfied that their appointee would be suitable in the role. It is clear that, whatever his other attributes, the Applicant would not. As if to emphasise his lack of knowledge and understanding of the role, he purported to comply with the Tribunal’s direction for a management plan by producing, not a plan of the work he was intending to do, but a diagram or map delineating Block 1 from the other two blocks.
7. Therefore, the Tribunal was faced with an [NAME] for which there was no proposal for a suitable appointee as manager. The Tribunal invited representations from both parties as to the way forward.
8. The Applicant suggested that the Tribunal should issue further directions to allow him to find and nominate an alternative manager. However, it was clear that he did this reluctantly, in the face of the Tribunal raising their concerns with him. He said that he would likely sell up within one or two years of the appointment of a manager because he is convinced that no-one would be likely to manage the property to his
3 satisfaction. He said he had spoken to a local firm, [NAME], who had a spell as the managing agents of the property in the past, and said they would be willing to manage in the future but that is not the same as willing to be the Tribunal’s appointee. It is not clear when, if ever, the Applicant would be able to find someone he could propose. It would be difficult for the Tribunal to set a realistic timetable before that happened.
9. Alternatively, the Tribunal could dismiss the [NAME]. This would not prevent the Applicant bringing a similar [NAME] in future, if and when he found a suitable appointee. This is the course of action Mr [NAME] urged on the Tribunal. He said he had taken on sole management of Blocks 1 and 2 since February 2024 when the Applicant said he had had enough and walked away (the [NAME] have incorporated their own company which manages their block independently although it is not clear what legal authority they have to do so).
10. Mr [NAME] had limited funds available but held a meeting of the lessees to consider a way forward (the Applicant was invited along with all the other lessees but did not attend). In accordance with the outcome of that meeting, service charges were levied and mostly paid (the Applicant has not paid). Work began with a deep clean of floors and staircases in Blocks 1 and 2. Mr [APPELLANT] claimed that the Applicant prevented the completion of the cleaning in Block 1 by being abusive and violent towards the cleaner but the Tribunal did not reach a conclusion on whether this was true or not. There are further plans to address other long-standing maintenance issues.
11. It was clear from the Tribunal’s inspection that there are outstanding issues at the property which require good and active management. However, it is not clear that Mr [NAME] has had enough time to demonstrate that he is capable of managing the property to the requisite standard. It may be that, if the Applicant were to pause his opposition, including by paying his service charges, he may find that Mr [NAME] can achieve the standard he is looking for. In any event, the Tribunal can see an advantage in giving Mr [NAME] at least a little time to prove himself.
12. In the circumstances, the Tribunal has determined that the [NAME] has failed for a lack of a suitable proposed appointee and should be dismissed. The Applicant may make a fresh [NAME] once he has found an alternative proposed appointee, if that is the way he wishes to go. In the meantime, Mr [NAME] will have more of an opportunity to develop his management of the property so that it should be clearer on any further [NAME] whether he could be a genuine alternative to the Tribunal appointing its own manager.
Name: Judge Nicol Date: 22nd October 2024
4
RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
3. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Payability of Service Charges for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charges Reasonable and Payable
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
❌ Tends to be rejected
- No suitable manager was nominated by either party.
- Service charges are not payable if they do not comply with the Landlord and Tenant Act 1985 and the Commonhold and Leasehold Reform Act 2002.
- A tenant is entitled to challenge the reasonableness of service charges but must provide valid objections.
- A tenant is entitled to the return of a holding deposit balance only if certain conditions are met.
- When the tenants purchase the freehold, the need for a management order is eliminated.
- A landlord is not required to pay costs or wasted costs if their behavior is not deemed unreasonable.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The claimant's application for the appointment of a manager was dismissed.
Who was involved?
The claimant, who is a joint lessee, and the freeholder of the building.
How did the court decide, and why?
The court decided that the claimant was not suitable for the role due to conflicts with other residents and lack of experience.
Which laws or rules were applied?
Section 24 of the Landlord and Tenant Act 1987.
What was the argument that mattered most?
The claimant's unsuitability for the role, including conflicts with other residents and lack of experience.
Was the decision for or against the person who brought the case?
Against the claimant.
What does this mean for someone in a similar situation?
Someone applying for the appointment of a manager must ensure they meet the suitability criteria.
What evidence or documents mattered?
The claimant's relationships with other residents and his experience in property management.
Can a decision like this be appealed?
Yes, the decision can be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to seek advice from a qualified solicitor.
