Council's Negligence in Communication Results in Wasted Costs
📌 In brief
The First-tier Tribunal ruled that the local authority's failure to communicate with the property owner regarding an HMO license a person led to wasted costs and fees. The tribunal ordered the council to pay the property owner £1,088 in wasted costs and fees.
⚖️ Legal holding
A local authority must consider the representations of a property owner regarding the suitability of an HMO license.
📖 What the law says
This section gives the Tribunal the power to decide who should pay the costs and expenses related to the proceedings. It also allows the Tribunal to order a legal or other representative to cover wasted costs if these costs were incurred due to improper, unreasonable, or negligent actions by the representative.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal ruled that the council's failure to communicate with the applicant's representative led to wasted costs.
📜 Headnote Official document
The First-tier Tribunal ruled that the local authority's failure to communicate with the property owner regarding an HMO license application led to wasted costs and fees.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference HMCTS Code : CAM/42UD/HML/2020/0005 P: PAPER REMOTE Property : [APPELLANT] Café, [ADDRESS], Ipswich IP2 OEB Applicant: [redacted] Respondent : [redacted] Type of [NAME] : Costs - rule 13(1)(a) and fees under rule 13(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 Tribunal member(s) : Judge Wayte Date of decision : 5 May 2021
DECISION
Covid-19 pandemic: description of hearing This has been a remote hearing on the papers which has been consented to by the parties. The form of remote hearing was P:PAPER REMOTE. A face-to- face hearing was not held because it was not necessary and all issues could be determined in a remote hearing/on paper. Both parties made representations in accordance with the directions and I have also had regard to the applicant’s hearing bundle in the main action. The order made is as follows: The tribunal determines that the Respondent should pay the Applicant £1,088 in respect of her wasted costs and fees within 28 days.
2 Background
1. The applicant is the freehold owner of the property known as [NAME]. The property comprises a café on the ground floor with six bed and breakfast rooms and two showers on the first floor, to be used solely and exclusively in association with the café trade under the terms of an occupational business lease dated 10 July 2006 to [NAME] [NAME] [NAME] and his wife.
2. An [NAME] for an HMO licence in respect of the property was received by the respondent on 30 June 2020. Following an inspection the respondent decided the property was suitable for 5 occupants from 5 separate households and that the other requirements of section 64 (2) and (3) of the Housing Act 2004 were met.
3. Before granting a licence, Schedule 5 paragraph 1 of the 2004 Act requires the authority to serve notice on each relevant person. A relevant person is defined in the Act as including any person who has an estate or interest in the property. Paragraph 1 obliges the authority to consider any representations made in accordance with the notice.
4. The respondent states that a notice was served on 23 October 2020 on [NAME] as the executors in the estate of [NAME] [APPELLANT], listed as the Freeholder. It is assumed that “listed” means “registered”.
5. On 26 October 2020 the applicant was informed by her managing agent, [NAME] [APPELLANT], that an email had been received from Mrs [NAME] requesting change of use to allow the property to be used as an HMO as an [NAME] had been made to the respondent for a licence. The applicant confirmed that she was not willing to agree to that change of use and the tenant was advised of that decision on 26 October 2020.
6. On 3 November 2020 [NAME] [RESPONDENT] emailed the respondent to confirm that decision and the fact that the lease prohibited use of the property as an HMO.
7. On 12 November 2020 the respondent granted the HMO licence.
8. On 16 November 2020 the applicant appealed the grant of the licence to the tribunal, submitting the £100 [NAME] fee by cheque.
9. On 30 November 2020 directions were issued and sent to the parties by email and post. The tribunal also wrote to the licence holder to ask whether he wished to be joined as a party. The directions provided for the parties to meet or at least communicate with each other in the next 3 weeks, for the applicant’s case to be sent to the tribunal by 21 December 2020 and the respondent’s case by 15 January 2021. The hearing was subsequently arranged for 8 February 2021.
10. On 9 December 2020 the respondent’s officer, [RESPONDENT], received a telephone call from Mrs [NAME] as she wished to discuss revocation of
3 the HMO licence. On 11 and 17 December 2020 emails were received from the licence applicant and holder requesting revocation.
11. On 23 December 2020 the applicant paid the hearing fee of £200. The hearing bundles were lodged with the tribunal after the Christmas break.
12. On 11 January 2021 the respondent revoked the HMO licence. The tribunal therefore wrote to the parties to confirm that the hearing had been cancelled.
13. The applicant made an [NAME] for the repayment of the tribunal fees and costs in accordance with rule 13 of the 2013 Rules. Directions were given in respect of that [NAME] on 22 February 2021 for written representations and the [NAME] to be decided without a hearing, in the absence of a request from either party. No such request was received and the matter was therefore considered on the papers. The Law 14. The applicant claimed wasted costs under section 29(4) of the Tribunal Courts and Enforcement Act 2007, on the basis that [NAME] [NAME] of the council had been negligent in granting the licence. The definition of wasted costs in section 29(5) states that it means any costs incurred by a party: (a) as a result of any improper, unreasonable or negligent act or omission on the part of any legal or other representative or any employee of such a representative, or (b) which, in the light of any such act or omission occurring after they were incurred, the relevant Tribunal considers it is unreasonable to expect that party to pay.
15. The leading decision on wasted costs in the courts is Ridehalgh v Horsefield [1994] Ch 2005, CA. [ADDRESS] of Appeal provided guidelines as to the meaning of improper, unreasonable and negligent conduct. In this case the applicant relied on negligent conduct. Ridehalgh stated that “negligent” should be understood in an untechnical way to denote failure to act with the competence reasonably to be expected of ordinary members of the profession. Under the 2013 rules, representatives before the tribunal do not need to be lawyers and therefore this guidance should be considered in the light of a reasonably competent council officer.
16. The leading case on unreasonable costs, a parallel process under rule 13 is [ADDRESS] Company 1985 [COMPANY] v Alexander [2016] UKUT 0290. In paragraph 43 the Upper Tribunal made it clear that such applications should be determined summarily and the decision need not be lengthy, with the underlying dispute taken as read. There are three steps: I must first decide if the respondent has been improper,
4 unreasonable or negligent in the Ridehalgh sense; if so, whether an award of costs should be made and, finally, what amount.
17. In respect of the [NAME] for the reimbursement of fees, the tribunal has an absolute discretion under rule 13(2) of the 2013 Rules. The applicant’s case 18. The applicant stated that the council was negligent in ignoring or disregarding her managing agents email dated 3 November 2020 which made it clear that granting an HMO licence on the property was not permitted under the terms of the lease to [NAME] and Mrs [APPELLANT].
19. The applicant also stated that use as an HMO would contravene the permitted use under planning.
20. As a consequence, she stated that the tribunal fees of £300 and professional fees of £2,200 including VAT incurred by her had been wasted. Her total claim was therefore £2,520. The respondent’s case 21. The respondent stated that although the applicant’s representations were considered, the council was of the opinion that the question of whether or not the terms of a lease allowed the use of the property as an HMO was a matter between the landlord and tenant rather than a relevant consideration of granting the licence. As the requirements of sections 64(3) and (4) of the 2004 Act were met, the council decided to issue the licence.
22. The respondent claimed that the council received details of the appeal on 15 December 2020, [NAME] no mention of the email sent to [NAME] by the tribunal on 30 November 2020.
23. The decision to revoke was made as a result of the written request of the licence holder only and was not influenced by the decision of the applicant to appeal the issue of the licence.
24. No costs had been incurred as a result of any improper, unreasonable or negligent acts or omission on the part of the council. The council had acted entirely properly, in accordance with the statutory provisions relating to the grant of an HMO licence and is not concerned in any dispute or disagreement in relation to the provisions of the lease between [NAME] and Mrs [APPELLANT] and the applicant.
25. In the circumstances there should be no order as to costs in this matter. Tribunal decision and reasons 26. As outlined above, the grant or refusal of a licence is dealt with in section 64 of the Housing Act 2004. Unfortunately, that section is silent about third party issues which may affect the practicality of
5 licensing the property as an HMO, with section 64 focussing on the suitability of the property in terms of the number of persons and the suitability of the applicant as a licence holder and/or the manager. As mentioned in the directions, planning issues have been held to be relevant by the Upper Tribunal in the case of London Borough of [NAME] v Khan [2017] UKUT 153 (LC). Although the applicant now states that use of the property as an HMO would have breached planning permission, no evidence has been provided in support of that statement and that was not of course part of the original grounds of appeal.
27. Since the licence was revoked prior to the submission of the council’s case, I do not have the benefit of any evidence they may have adduced in support of their decision to grant the licence, other than the statement outlined above. Assuming that no better evidence would have been provided to support that decision, my personal inclination would have been to revoke the licence, applying the [NAME] case by analogy. I would also query the logic of granting it in the first place, given the clear terms of the lease. That said, I do not consider that the decision to grant the licence was so obviously wrong as to support a finding of negligence in the Ridehalgh sense.
28. However, I am satisfied that the council knew or should have known about the appeal on 30 November 2020, when the [NAME] was emailed to their representative. The council admit to receiving details of the appeal by 15 December 2020. The directions required the parties to communicate to see whether the dispute could be settled and of course by 9 or 11 December 2020 at the latest, the council were aware that the tenant wished to revoke the licence. Despite that knowledge, it would appear that no attempt was made to contact the applicant’s representative until 11 January 2021, shortly before the deadline for the council’s evidence, when the council served their Notice of Revocation. I consider that this failure, in breach of the directions, is unreasonable conduct on the part of the council’s representative and that it clearly led to wasted costs on the part of the applicant, including the payment of the hearing fee and preparation of her hearing bundle. In the circumstances, I consider that the respondent should pay those costs.
29. The applicant’s costs were not broken down in terms of each stage of the proceedings and it would seem that the majority of the costs were incurred at the outset. In the absence of any challenge by the respondent to the hourly fee sought by [NAME] [APPELLANT], I therefore order that the council pay the applicant 4 hours at £185 per hour plus VAT, to include any costs incurred as a result of this [NAME], together with £200 in respect of the hearing fee, [NAME] a total of £1,088.
Judge Ruth Wayte
5 May 2021
6 Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
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- First-tier Tribunal (Property Chamber) Tenant Awarded Compensation for Extended Lease Period
- First-tier Tribunal (Property Chamber) Tenant Wins Holding Deposit Case in First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tenant Wins Repayment of Holding Deposit Under Tenant Fees Act 2019
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- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on RTM Company Costs
- First-tier Tribunal (Property Chamber) Tenant Ordered to Pay Estimated Redecoration Costs Without Interest
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The local authority must consider the property owner's representations about the HMO license.
- Tenants can challenge the reasonableness of service charges under specific acts.
- Local authorities may be required to pay wasted costs due to negligence.
- Tenants are entitled to repayment of holding deposits under certain conditions.
- Landlords or RTM companies are liable for reasonable costs related to claims.
❌ Tends to be rejected
- No clear losing factors identified in the provided cases.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision ruled that the local authority's failure to communicate with the property owner led to wasted costs and fees.
Who was involved?
The property owner and the local authority were involved.
How did the court decide, and why?
The court decided that the local authority's actions were unreasonable and led to wasted costs and fees.
Which laws or rules were applied?
The Housing Act 2004 and the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 were applied.
What was the argument that mattered most?
The argument that mattered most was that the local authority failed to communicate with the property owner, leading to wasted costs.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure proper communication with all relevant parties to avoid wasted costs.
What evidence or documents mattered?
The evidence and documents included communications between the property owner and the local authority.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal disputes.
